Avis sur Residence Inn by Marriott Miami Aventura Mall
Residence Inn by Marriott Miami Aventura Mall
19900 W Country Club Dr, Aventura, FL
Avis
9,0
Merveilleux
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 28 avr. 2024
Dear Cynthia, Thank you so much for the opportunity to welcome you to our hotel. We are thrilled that you thoroughly enjoyed your time with us. Please visit us again whenever your travels bring you back to Miami. Have a wonderful day, and travel safely. Kind regards, Guest Services
10/10 Excellent
Voyageur vérifié
Voyage en famille
30 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en août 2022
Réponse de Guest Services le 30 août 2022
Dear Valued Guest, Thank you for choosing the Residence Inn Miami Aventura Mall we are delighted to learn from your perfect rating that our accommodations and thoughtful amenities suited you well. We are so thrilled to receive your review and to learn that you had a fantastic getaway. We hope we'll have the pleasure of hosting you again soon. Have a wonderful week, and travel safely. Best regards,Guest Services
8/10 Bien
Corinne
13 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pratique c’est prêt d’un mall
Corinne
Séjour de 6 nuits en février 2019
Réponse de Guest Services le 17 févr. 2019
Dear Corinne,
Thank you for taking the time to share your experience with other guests and us. We are pleased to read you found our team members welcoming and helpful. Please accept our sincere apologies for the inconvenience you may have experienced with our renovations. We take great pride in ensuring our guest’s satisfaction. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit and we hope to see you soon. Have a great day and travel safely.
Best regards,
Guest Services
10/10 Excellent
Corinne
14 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Corinne
Réponse de Residence Inn Aventura Mall Team le 2 juil. 2018
Good afternoon Corinne,
Thank you for considering Marriott Residence Inn Aventura Mall. We appreciate your feedback.
It was a truly pleasure to serve you.
Regards,
10/10 Excellent
Mehdi
6 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trankil
Mehdi
Réponse de Residence Inn Aventura Mall Team le 2 juil. 2018
Good afternoon Mehdi,
Thank you for considering Marriott Residence Inn Aventura Mall. We appreciate your feedback.
It was a truly pleasure to serve you.
Regards,
8/10 Bien
RICHARD
18 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
emplacement idéal
RICHARD
Séjour de 11 nuits en décembre 2017
Dear Richard,
It is with great concern and regret we received your review outlining the problem you had with our service.
First and foremost, on behalf of the Team, I would like to personally apologize for your inconvenience with the misunderstanding of the room type. I assure you we are taking the necessary steps to prevent it from happening in the future. Thank you for bringing this matter to our attention.
We value our customers and ask you to please feel free to continue to provide feedback about our services. If you have any further questions or would like to discuss this matter further, please feel free to contact us at any time.We look forward to continuing serving you as a valued customer.
Thank you for your support,
Residence Inn Team.
8/10 Bien
Luigy
3 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luigy
Séjour de 3 nuits en novembre 2017
Dear Luigy,
Thank you for staying with us, we really appreciate your feedback your opinion is very important to us.
Thank you.
Residence Inn Aventura Team.
10/10 Excellent
Corinne
30 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien placé pour le shopping
Corinne
Senora Corinne,
Obrigado por seus comentários Obrigado por ficar com a gente.
6/10 Satisfaisant
vanessa, guadeloupe
10 mai 2017
hotel convenable mais parking 20 us c'est abusé.
vanessa
Réponse de Residence Inn team. le 16 mai 2017
Dear Vanessa,
We apologize for the inconvenience, I was a pleasure to serve you.
Regards,
Residence Inn team.
10/10 Excellent
vincent
20 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé et propre
vincent
Réponse de General Manager le 25 mars 2017
Dear Vincent,
Thank you for considering Marriott Residence inn Aventura Mall, It was a truly pleasure to serve you.
10/10 Excellent
Richard
16 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Richard
10/10 Excellent
Charles
6 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charles
8/10 Bien
NAWEL
15 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NAWEL
10/10 Excellent
vincent
8 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
vincent
10/10 Excellent
Voyageur vérifié
26 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
O.
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
O.
Séjour de 3 nuits en mai 2024
Réponse de Guest Services le 28 mai 2024
Dear O,Thank you for the perfect rating. This truly is the best compliment we can receive and warms our hearts. We are pleased you enjoyed your stay, our complimentary breakfast buffet, and our courteous associates. We all thank you for choosing our hotel and look forward to welcoming a familiar face back for many years to come. Have a wonderful day, and travel safely. Kind regards, Guest Services
10/10 Excellent
cynthia
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
cynthia
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 27 mai 2024
Dear Cynthia, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
Narzely
Voyage en groupe, Voyage d’affaires
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Narzely
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 1 mai 2024
Dear Narzely,Thank you for your positive review of Residence Inn Miami Aventura Mall! We are thrilled to hear that you found our associates incredibly helpful and friendly. Providing exceptional customer service is a top priority for us. We are delighted to hear that everything during your stay was great and that your room was ready and clean upon your arrival. Your comments are greatly appreciated, and we look forward to welcoming you back for another wonderful stay soon. Thank you for choosing our hotel and safe travels. Best regards, Guest Services
6/10 Satisfaisant
Beverly
Voyage en groupe
30 avr. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Beverly
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 30 avr. 2024
Dear Beverly, It was a pleasure to welcome you to the hotel and we thank you for the opportunity to serve you during your travels. We are grateful for your feedback regarding your recent stay and want to let you know that we are as disheartened as you to learn that your experience was less than exemplary. We take pride in providing inspired service with a commitment to quality to heighten the overall value of our guest experience. Therefore, we sincerely regret you experienced some discomfort during your time with us. We hope you'll allow us another opportunity in the future to change your impression into a memorable experience. Have a wonderful day and travel safely. Best regards, Guest Services
10/10 Excellent
Bart
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bart
Séjour de 9 nuits en avril 2024
Réponse de Guest Services le 14 avr. 2024
Dear Bart,Thank you for your glowing review of Residence Inn Miami Aventura Mall! We are delighted to hear that you found our place excellent and enjoyed your stay in the great suite. Your favorite attribute, the amazing breakfast included, is definitely a highlight for many of our guests. We take pride in serving superior morning coffee that surpasses what's provided in the rooms. It's wonderful to know that you found our hotel a convenient oasis during your visit. We look forward to welcoming you back for another fantastic stay!Kind regards, Guest Services
10/10 Excellent
Susana, Miami
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susana
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 9 avr. 2024
Dear Susana,Thank you for choosing our hotel and for taking the time to share your experience with other guests. We are delighted that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful week, and travel safely. Best regards, Guest Services
10/10 Excellent
Lori
6 avr. 2024
Lori
Séjour de 2 nuits en avril 2024
Réponse de Isabella le 7 avr. 2024
Thank you so much for your feedback!We hope you choose to stay with us again when your travels bring you back to the area. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
10/10 Excellent
AJIRO
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
AJIRO
Séjour de 6 nuits en mars 2024
Réponse de Guest Services le 25 mars 2024
Dear Ajiro,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
GEORGE
Voyage en groupe
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GEORGE
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 23 mars 2024
Dear George, Thank you for choosing our hotel for your visit to South Florida and for taking the time to share your experience. We are delighted you enjoyed your time with us and found our location ideal. We hope you'll visit us again whenever your travels bring you back our way. Best regards, Guest Services
6/10 Satisfaisant
Erika
Voyage en famille
3 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Erika
Séjour de 2 nuits en mars 2024
Réponse de Isabella le 3 mars 2024
Estimada Sra. Pastrana,Apreciamos mucho el tiempo que se tomo para compartir su experiencia en el Residence Inn, de igual modo, nos disculpamos por no cumplir sus expectativas referentes a la limpieza de habitación ya que la hacemos cada otro día y su reserva fue por dos días. Esperamos que en el futuro nos brinde otra oportunidad para demostrarle nuestro servicio memorable. Quedo a su disposición para mayor asistencia. Una vez más, gracias por elegirnos.Atentamente,Isabella GarciaSupervisora de OperacionesResidence Inn Aventura Mall7865281001igarcia@turnberry.com
4/10 Médiocre
Voyageur vérifié
Voyage en famille
25 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté
Bien, PERO…
Voyageur vérifié
Séjour de 4 nuits en février 2024
Réponse de Guest Services le 26 févr. 2024
Dear Valued Guest, Thank you for being our guest and for taking the time to share your experience with other travelers. We are pleased you were satisfied with the majority of your stay. Our hotel is committed to providing elevated services to all our guests and we regret letting you down. Please contact the hotel directly for further details on your earrings being lost. We do have a lost and found that perhaps your earrings have now been registered. We hope to have another opportunity to show you our commitment to providing a comfortable and quality travel experience. Have a wonderful day, and travel safely. Best regards,Guest Services
10/10 Excellent
Bianca, Virginia Beach
Voyage d’affaires
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bianca
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 22 févr. 2024
Dear Bianca, Thank you for selecting our hotel for your visit to South Florida. We want to tailor each guest's visit so they leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us! Our caring and devoted associates strive to anticipate the needs of our guests, and we will enjoy sharing your generous compliments with each of them. Your kind words are much appreciated, and we wish you all the best until we meet again! Have a wonderful day, and travel safely. Best regards, Guest Services
8/10 Bien
ERICK
Voyage en famille
14 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Paquetería
ERICK
Séjour de 4 nuits en février 2024
Réponse de Front Desk le 14 févr. 2024
Buenas tardes, Sr. ErickLamento su situacion con el paquete. Tomaremos en cuenta su comentario para mejorar.Gracias por tomarse el tiempo de escribirnos. Esperamos verlos nuevamente.
10/10 Excellent
Delcio Lage
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Delcio Lage
Séjour de 7 nuits en janvier 2024
Réponse de Guest Services le 6 févr. 2024
Dear Delcio,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
Ivonne
6 janv. 2024
Ivonne
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 8 janv. 2024
Dear Ivonne,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
Aylin, cary
Voyage en famille
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aylin
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 8 janv. 2024
Dear Aylin,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
Geoffrey
31 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Geoffrey
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 1 févr. 2024
Dear Geoffrey, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
fernanda c p
Voyage en famille
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fernanda c p
Séjour de 6 nuits en décembre 2023
Réponse de Guest Services le 29 déc. 2023
Dear Fernanda,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful new year, and travel safely. Best regards, Guest Services
10/10 Excellent
Lena
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lena
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 27 déc. 2023
Dear Lena,Thank you for taking the time to share your feedback on your recent stay at Residence Inn Miami Aventura Mall. We greatly appreciate your kind words and positive review..We are delighted to hear that you found our hotel to be very clean and that our staff provided a friendly and welcoming atmosphere. Our team takes great pride in providing exceptional service to ensure our guests have a comfortable and enjoyable stay.We couldn't agree more with your statement about our convenient location. Being within walking distance to shopping and a variety of dining options truly adds to the overall experience of our guests. We are pleased to hear that you found this aspect of your stay to be excellent. We sincerely hope to have the pleasure of welcoming you back to Residence Inn Miami Aventura Mall in the future. Your satisfaction is our top priority, and we want to make sure your next visit is just as great as the previous one. Thank you once again for your review, and we look forward to hosting you again soon!Best regards, Guest Services
10/10 Excellent
Kevin
25 déc. 2023
Kevin
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations le 26 déc. 2023
Dear Kevin Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
Delcio Lage
Voyage en famille
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Delcio Lage
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 19 déc. 2023
Dear Delico,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
Pablo, San Antonio
Voyage en groupe, Voyage d’affaires
19 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pablo
Séjour de 3 nuits en décembre 2023
Réponse de Front desk le 19 déc. 2023
Thank you so much for your feedback.We appreciate it.
10/10 Excellent
Voyageur vérifié
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2023
Réponse de Guest Services le 19 déc. 2023
Dear Valued Guest, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
Monique
15 déc. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Monique
Séjour de 2 nuits en décembre 2023
Réponse de Front desk le 15 déc. 2023
Thank you so much for let us know.We appreciate your feedback.
8/10 Bien
Josef
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Josef
Séjour de 4 nuits en décembre 2023
Réponse de Guest Services le 12 déc. 2023
Dear Josef,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that you enjoyed your stay. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
Ye
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ye
Séjour de 5 nuits en décembre 2023
Réponse de Guest Services le 12 déc. 2023
DearvYe,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
Dariel
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dariel
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 10 déc. 2023
Dear Dariel Thank you for choosing our hotel for your visit to Miami and for taking the time to share your experience with other travelers. We are delighted to receive your top score and to learn that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Kind regards, Guest Services
8/10 Bien
Tatiana
9 déc. 2023
Tatiana
Séjour de 3 nuits en décembre 2023
Réponse de Guest Services le 10 déc. 2023
Dear Tatiana, Thank you for selecting our hotel for your visit to South Florida. We are pleased that you enjoyed your time with us and appreciated you taking the time to share your experience with other travelers. We hope you'll visit us again whenever your travels bring you back to Miami. Have a wonderful holiday season and travel safely. Best regards, Guest Services
8/10 Bien
LIVIA
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
LIVIA
Séjour de 4 nuits en novembre 2023
Réponse de Guest Services le 9 déc. 2023
Dear Livia,Thank you for being our guest and for taking the time to share your experience with other travelers. We are pleased you were satisfied with the majority of your stay, but we regret not meeting your expectations for a perfect experience. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Have a wonderful day, and travel safely. Best regards Guest Services
10/10 Excellent
Bruno
7 déc. 2023
Bruno
Séjour de 8 nuits en novembre 2023
Réponse de Front Desk le 8 déc. 2023
Thank you for your feedback.It was a pleasure having you with us.
10/10 Excellent
Nassib
17 nov. 2023
Nassib
Séjour de 7 nuits en novembre 2023
Réponse de Guest Services le 18 nov. 2023
Dear Nassib,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
louis
Voyage en famille
7 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
louis
Séjour de 2 nuits en octobre 2023
Réponse de Guest Services le 7 nov. 2023
Dear Louis, Thank you for choosing our hotel for your visit to Miami. We are delighted to receive your top marks and to learn that you thoroughly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Best regards, Guest Services
10/10 Excellent
Monique
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Monique
Séjour de 2 nuits en octobre 2023
Réponse de Ruth Perez le 5 nov. 2023
it was a great pleasure for us to have you as our guest and we would like to see you always. Thank you so much.
10/10 Excellent
Sean
Voyage d’affaires
4 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sean
Séjour de 4 nuits en octobre 2023
Réponse de Front Desk le 4 nov. 2023
Thank you for your feedback. We really appreciate it.
8/10 Bien
Susan
4 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Susan
Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 4 nov. 2023
Dear Susan, Thank you for selecting our hotel for your visit to South Florida. We are pleased that overall you enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back to Miami. Best regards, Guest Services