My overall was experience was great. The location, hotel staff, food and room was beyond my expectations. The property manager was accessible and extremely friendly! I would choose this place again!
The carpet was very dirty with a lot of stains, the only 3 middle size towels, we tried to dry it, but becase of humid air, towels were wet always, it is not 5stsrs accommodation. There is not enough light in the room,. There was difficulties with flashing the toilet, the aircondition is very very loud, we had difficulties with falling asleep.
Guests in the adjusent room were smoking and the smoke was in the our room.
Location was excellent. Room was spacious. I did not like the Resort extra fees, $125 dollars x day and this not covered for clean towels or cleaning the room every day. I had to buy toilet paper and face towels as well because it wasât enough in the room
Our two night stay was Ok. I expected the room to be pointed more toward the ocean and didnât like that there were additional fees charged by the hotel itself. These fees are not in the description on Expedia. I learned about these extra charges after booking the reservation on VRBO which was disappointing. The room itself was clean but is aged and could use some improvement.
VRBO room. Charged $180 for housekeeping for ONE night. Non-cancellable. Trump host hotel charged $120 to use the pool and facilities! They would not help turn down the non-stop frigid A/C!!! and the 800 number for VRBO only was for making future reservations (FAT CHANCE!!) But guess who was waiting outside the room when we left? The Trump housekeeper!
It was coming off a ship and we needed two days of rest. The only thing I feel should be in it is a few paper towels and more Kleenex especially for people there on short stays .
Owner is great I would highly say go to it.
One more thing u need to fix toilet paper holder.
Also because itâs older have one extension cord for charging phones and one possibly a small toaster.
Five stars
The room was dirty the carpet must not have been cleaned for years with humidity the elevators in general fatal you have to carry the child 3 floors to get to the beach because the elevator does not work the pools are not cleaned as they should be
Very clean unit with amenities - will definitely stay again.
Alen
4/10
This property is very strange. You can book a VRBO, or you could just book at the hotel and have access to room service and house keeping. This room had a very strange odor, and the drawers in the dresser smelled terrible. We found fruit loops and other cereal crumbs under the bed skirts.
We had a very sub par meal from the Italian restaurant and it was the MOST EXPENSIVE meal ever. 4 adults 3 kids $700!!!!!!
The pools only have sun for very brief periods because of all the surrounding high rise buildings.
Great communication with Karen and answered all our questions prior to booking - weâll definitely be back since it was a great first time experience with Vrbo