Avis sur Hilton Garden Inn Miami Airport West
Hilton Garden Inn Miami Airport West
3550 Nw 74th Ave, Miami, FL
Avis
8,4
Très bien
8,8/10
Propreté
8,6/10
Personnel et service
8,2/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
28 sept. 2023
Séjour de 1 nuit en septembre 2023
Réponse de Ardrey le 29 sept. 2023
Hello Duez,I see that you did not get the chance to stay with us. I am sorry that we could not cancel the reservation and waive the fee. I hope we get the opportunity to host you in the futureWarm Regards,Ardrey Lopez
8/10 Bien
Voyageur vérifié
Voyage en groupe, Voyage en couple
12 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de Britnee Ellison le 12 févr. 2020
Good morning and thank you for your feedback. Due to our location we can provide convenience to our travelling guests. In the future we will be more than happy to place you on a lower floor to avoid any noise disturbance. Thank you again!
8/10 Bien
Natacha
Voyage d’affaires
5 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Natacha
Séjour de 3 nuits en janvier 2020
Réponse de Angela le 6 janv. 2020
Good morning. Thank you for reviewing our hotel. We are happy to know that you enjoyed your stay.
8/10 Bien
Ajas
29 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
J'ai passé qu'une nuit mais c'était propre.
Ajas
Séjour de 1 nuit en septembre 2019
Réponse de Yanique Rife | FD Supervisor le 29 sept. 2019
Thank you for taking your time and taking a survey. We are so happy to see you enjoyed your stay with us. We hope your travels bring you back again soon!
10/10 Excellent
Sandra
23 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Sandra
Séjour de 1 nuit en août 2019
Réponse de Amanda le 23 août 2019
Thank you for taking the time to share your experience with us. we are delighted to hear you found the hotel and staff to your liking.
6/10 Satisfaisant
Voyageur vérifié
16 juil. 2019
Voyageur vérifié
Séjour de 5 nuits en juillet 2019
Réponse de Amanda le 16 juil. 2019
Thank you for taking the time to share your experience with us. We hope to have the opportunity to welcome you again.
10/10 Excellent
Lucio
Voyage d’affaires, Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lucio
Séjour de 4 nuits en mai 2024
Réponse de Ardrey le 26 mai 2024
Hello Lucio,Thank you so much for your feedback and comments. We are very grateful to hear you had a very good stay with us. Hope we get the chance to see you again real soon.Regards,Ardrey Lopez
10/10 Excellent
Jeremy
Voyage d’affaires
24 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jeremy
Séjour de 4 nuits en mai 2024
Réponse de Ardrey le 24 mai 2024
Hello Jeremy,Thanks so much for your review of our property. We are happy to hear you had a pleasant stay with us. Do hope we get the chance to see you again in the very near future.Regards,Ardrey Lopez
10/10 Excellent
Desiree
Voyage d’affaires
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Desiree
Séjour de 3 nuits en mai 2024
Réponse de Ardrey le 21 mai 2024
Hello Desiree, We are happy to know you had a great experience here at out property. Happy to hear you really enjoyed your stay with us. I truly hope there is a way for us to host you again in the very near future.Regards,Ardrey Lopez
10/10 Excellent
Matthew
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matthew
Séjour de 3 nuits en mai 2024
Réponse de Ardrey le 21 mai 2024
Hello Matthew,We are happy to know you had a great experience here at out property. Happy to hear you really enjoyed your stay with us. I truly hope there is a way for us to host you again in the very near future.Regards,Ardrey Lopez
10/10 Excellent
rusli
Voyage en groupe
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rusli
Séjour de 1 nuit en mai 2024
Réponse de Ardrey le 21 mai 2024
Hi Rusli,We are happy to know you had a great experience here at out property. Happy to hear you really enjoyed your stay with us. I truly hope there is a way for us to host you again in the very near future.Regards,Ardrey Lopez
10/10 Excellent
CHRISTI
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CHRISTI
Séjour de 1 nuit en mai 2024
Réponse de Devin Hartling le 20 mai 2024
Dear Christi,Thank you for your review and comments. I am glad you enjoyed your stay and found everything to your comfort. We hope to welcome you back again.
8/10 Bien
Zahidu
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zahidu
Séjour de 4 nuits en mai 2024
Réponse de Ardrey le 17 mai 2024
Hello Zahidu,Thanks so much for the great review of the property. We are happy to hear you had a great stay with us. Hope we get the chance to see you again real soon.Regards,Ardrey Lopez
10/10 Excellent
Michelle
Voyage en groupe, Voyage d’affaires
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mai 2024
Réponse de Devin Hartling le 16 mai 2024
Dear Michelle,Thank you for your review and comments. I am glad you enjoyed your stay and found everything to your comfort. It was a pleasure to host you, and we hope to welcome you back again.
4/10 Médiocre
Kelia
14 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Kelia
Séjour de 2 nuits en mai 2024
Réponse de Devin Hartling le 15 mai 2024
Dear Kelia,Thank you for rating your stay with us. I am sorry your stay did not meet expectations. I appreciate your feedback and hope to welcome you back for a better experience.
8/10 Bien
Linda
Voyage d’affaires
10 mai 2024
Linda
Séjour de 1 nuit en mai 2024
Réponse de Devin Hartling le 11 mai 2024
Dear Linda,Thank you for your review and comments. I am glad you enjoyed the hotel. I assume you are referring to the automated message we send via all our third-party booking sites about not accepting post-surgery guests. We send this template automatically to all third-party bookings to ward off these types of reservations as it is a common and ever-increasing trend in the area to receive cosmetic surgeries and then use the hotel as a recovery facility. We are not licensed or prepared to accept such guests and therefore send that message to all. It does not apply to you specifically, and we do not have any audio collecting devices anywhere on property. You are welcome to contact me directly if you have any questions or concerns. Beyond this, I appreciate your feedback and hope to welcome you back again.
10/10 Excellent
EDUARDO
Voyage en famille avec de jeunes enfants
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
EDUARDO
Séjour de 1 nuit en mai 2024
Réponse de Devin Hartling le 11 mai 2024
Dear Eduardo,Thank you for your review and comments. I am glad you enjoyed your stay and found everything to your comfort. I hope to welcome you back again.
10/10 Excellent
Deana
2 mai 2024
Deana
Séjour de 1 nuit en mai 2024
Réponse de Devin Hartling le 22 mai 2024
Dear Deana,Thank you for your review and comments. I am glad you enjoyed your stay with us, and we appreciate your feedback. We hope to welcome you again.
10/10 Excellent
Shiva
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shiva
Séjour de 2 nuits en avril 2024
Réponse de Ardrey le 2 mai 2024
Hello Shiva,We are delighted to hear you had a great stay with us. Happy to hear everything was great for your stay. We look forward to seeing you again real soon.Regards,Ardrey Lopez
10/10 Excellent
Julio
Voyage en couple
30 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Julio
Séjour de 2 nuits en avril 2024
Réponse de Ardrey le 1 mai 2024
Thanks so much for the positive review of the property. Happy to hear you had a great stay with us. Hope we get the chance to host you again in the near future.Regards,Ardrey Lopez
8/10 Bien
Mario
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mario
Séjour de 3 nuits en avril 2024
Réponse de Ardrey le 1 mai 2024
Hello Mario,Thanks so much for the positive review of the property. Happy to hear you had a great stay with us. Hope we get the chance to host you again in the near future.Regards,Ardrey Lopez
10/10 Excellent
Frantzcy
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frantzcy
Séjour de 1 nuit en avril 2024
Réponse de Ardrey le 29 avr. 2024
Hello Frantzcy,We are happy to hear you had a great stay with us. We really hope to see you again soon in the very near future.Regards,Ardrey Lopez
10/10 Excellent
Jason
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en avril 2024
Réponse de Ardrey le 28 avr. 2024
Hello Jason,Just want to say thank you for the great review of the property. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.Regards,Ardrey Lopez
10/10 Excellent
Brenda
Voyage en couple
24 avr. 2024
Brenda
Séjour de 1 nuit en avril 2024
Réponse de Ardrey le 25 avr. 2024
Hello Brenda,Thank you for much for the kinds words regarding the property. We are happy to hear you had a great stay with us. Really hope we get the opportunity to host you again in the near future.Regards,Ardrey Lopez
8/10 Bien
MICHON, Bear
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MICHON
Séjour de 1 nuit en avril 2024
Réponse de Ardrey le 24 avr. 2024
Hello Michon,Thank you so much for your review of the property. We are so grateful we got the chance to host you. Hope we get the opportunity to see you again very soon.Regards,Ardrey Lopez
8/10 Bien
Steven, barboursville
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en avril 2024
Réponse de Ardrey le 24 avr. 2024
Hello Steven,Thank you so much for your review of the property. We are grateful we got the chance to host you. I am really hoping we get the chance to see you again for another great stay.Regards,Ardrey Lopez
10/10 Excellent
Kersch
Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kersch
Séjour de 1 nuit en avril 2024
Réponse de Ardrey le 24 avr. 2024
Hello Kersch,We are so happy you enjoyed your stay with us. It was truly a pleasure to have you here. I am hoping we get the opportunity to see you again in the near future.Regards,Ardrey Lopez
10/10 Excellent
Shannon
21 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Shannon
Séjour de 1 nuit en avril 2024
Réponse de Devin Hartling le 21 avr. 2024
Dear Shannon,Thank you for rating your stay with us. I am glad you enjoyed the hotel and found everything to your comfort. We hope to welcome you back again soon.
6/10 Satisfaisant
Lupita
16 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Lupita
Séjour de 1 nuit en avril 2024
Réponse de Ardrey le 17 avr. 2024
Hello Lupita,I am sorry to hear you had a lot of problems with using expedia. As for the property itself, glad to hear you loved staying with us. Hope we get the chance to host you again in the near future.Regards,Ardrey Lopez
10/10 Excellent
Felix
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Felix
Séjour de 3 nuits en avril 2024
Réponse de Ardrey le 17 avr. 2024
Hello Felix,Thank you so much for your review. We are happy that you enjoyed your stay with us. It was a pleasure to host you. Hope we get the chance to see you again in the near future.Regards,Ardrey Lopez
10/10 Excellent
Leona
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leona
Séjour de 2 nuits en avril 2024
Réponse de Ardrey le 16 avr. 2024
Hello Leona,We are happy to hear you had a great stay with us. We do hope we get the opportunity to see you again in the very near future.Regards,Ardrey Lopez
8/10 Bien
Emily
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emily
Séjour de 1 nuit en avril 2024
Réponse de Ardrey le 16 avr. 2024
Hello Emily,Happy to hear you enjoyed your stay with us. Really do hope there is a way for us to host you again for anther great stay.Regards,Ardrey Lopez
10/10 Excellent
Doron
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Doron
Séjour de 2 nuits en avril 2024
Réponse de Devin Hartling le 14 avr. 2024
Dear Doron,Thank you for your review and comments. I am glad you enjoyed your stay and found everything to your comfort. We hope to welcome you back again.
10/10 Excellent
Yadira
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yadira
Séjour de 1 nuit en avril 2024
Réponse de Devin Hartling le 13 avr. 2024
Dear Yadira,Thank you for your review and comments. I am glad you enjoyed your stay, and we hope to welcome you back again.
6/10 Satisfaisant
Jose
9 avr. 2024
Jose
Séjour de 1 nuit en mars 2024
Réponse de Devin Hartling le 11 avr. 2024
Dear Jose,Thank you for rating your stay with us. I am sorry your experience was less than perfect. We appreciate your feedback, and I hope to welcome you back for a better stay in the future.
10/10 Excellent
Sarah
7 avr. 2024
Sarah
Séjour de 5 nuits en février 2024
Réponse de Ardrey le 8 avr. 2024
Hello Sarah,We are grateful to see you enjoyed your stay with us. I am really hoping we get the chance to see you again in the near future.Regards,Ardrey Lopez
8/10 Bien
LUZ
Voyage en famille
5 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
LUZ
Séjour de 1 nuit en mars 2024
Réponse de Devin Hartling le 5 avr. 2024
Dear Luz,Thank you for your review and comments. I am sorry you found the service at the Front Desk to be unsatisfactory. We will look into what happened and address it accordingly. We hope to welcome you back for a better experience.
8/10 Bien
George
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
George
Séjour de 1 nuit en mars 2024
Réponse de Devin Hartling le 7 avr. 2024
Dear George,Thank you for rating your experience with us. I am glad you enjoyed your stay, and we hope to welcome you back again.
4/10 Médiocre
Luz
2 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Luz
Séjour de 1 nuit en mars 2024
Réponse de Devin Hartling le 5 avr. 2024
Dear Luz,Thank you for rating your experience with us. I am sorry your stay was less than perfect. We appreciate your feedback, and we hope to welcome you back for a better stay in the future.
10/10 Excellent
cindy
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
cindy
Séjour de 1 nuit en mars 2024
Réponse de Ardrey le 3 avr. 2024
Hello Cindy,Thank you so much for taking the time and opportunity to rate our property. We are glad to hear you had a pleasant. Really do hope we get the chance to host you again in the near future.Regards,Ardrey Lopez
10/10 Excellent
FOLAKE
Voyage en groupe
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
FOLAKE
Séjour de 1 nuit en mars 2024
Réponse de Ardrey le 3 avr. 2024
Hello Folake,Thanks so much for your review of the property we really do appreciate your review and I hope we get the chance to host you again in the near future.Regards,Ardrey Lopez
8/10 Bien
robert, Bangor
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
robert
Séjour de 1 nuit en mars 2024
Réponse de Ardrey le 1 avr. 2024
Hello Robert, Thanks so much for the review of the property. I know you did not stay that long, but we appreciate the good review. Hope we get the chance to see you again in the near future for a longer stay.Regards,Ardrey Lopez
6/10 Satisfaisant
Leslie
Voyage en famille
31 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Leslie
Séjour de 1 nuit en mars 2024
Réponse de Ardrey le 31 mars 2024
Hello Leslie,I am sorry to hear that this what you experienced here at our property. Of course, this isn't the way we wanted you to leave on a sour note. I hope there is a way for us to host you again for a better stay.Regards,Ardrey Lopez
4/10 Médiocre
Aaron, Pe Ell
Voyage en couple
31 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Aaron
Séjour de 1 nuit en mars 2024
Réponse de Devin Hartling le 31 mars 2024
Dear Aaron,Thank you for your review and comments. Breakfast is not free as a brand standard at Hilton Garden Inns. As for the housekeeping disturbing you before check-out time, I am truly sorry for that. I appreciate your feedback and we hope to improve on this. I hope to welcome you back for a better experience in the future.
10/10 Excellent
Kyle
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kyle
Séjour de 1 nuit en mars 2024
Réponse de Devin Hartling le 29 mars 2024
Dear Kyle,Thank you for rating your stay with us. I am glad you enjoyed the hotel, and we appreciate your feedback. We hope to welcome you back again.
6/10 Satisfaisant
David
Voyage d’affaires, Voyage en couple
28 mars 2024
David
Séjour de 2 nuits en mars 2024
Réponse de Ardrey le 28 mars 2024
Hello David,I am sorry to hear that we did not fully exceed the expectations of your stay. I am really hoping there is a way to make it up in the near future for a better one. Regards,Ardrey Lopez
10/10 Excellent
Lee
25 mars 2024
Lee
Séjour de 1 nuit en mars 2024
Réponse de Devin Hartling le 14 avr. 2024
Dear Lee,Thank you for rating your stay with us. We hope to welcome you back again.
10/10 Excellent
Pamela
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pamela
Séjour de 1 nuit en mars 2024
Réponse de Ardrey le 25 mars 2024
Hello Pamela,Thanks so much for the opportunity for us to host you here at our property. Happy to hear Maryanna assisted you in every way possible. Hope we get the chance to see you again very soon.Regards,Ardrey Lopez
10/10 Excellent
Marcus
24 mars 2024
Marcus
Séjour de 1 nuit en mars 2024
Réponse de Devin Hartling le 13 avr. 2024
Dear Marcus,Thank you for rating your stay with us. I am glad you enjoyed the hotel, and we appreciate your feedback. I hope to welcome you back again.
10/10 Excellent
rebecca
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rebecca
Séjour de 1 nuit en mars 2024
Réponse de Ardrey le 22 mars 2024
Hello Rebecca,Thanks so much for your kind words and I appreciate your great remarks about the property. We really hope we get the chance to see you again in the very near future. Regards,Ardrey Lopez