Terrasse/Patio

Avis sur Hilton Garden Inn Homestead

3 out of 5
Hilton Garden Inn Homestead
2601 NE 9th Court, Homestead, FL

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 657 avis sur 927." "
Note des voyageurs de 8 (Bien), d’après 163 avis sur 927." "
Note des voyageurs de 6 (Satisfaisant), d’après 52 avis sur 927." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 927." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 927." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Jean-Luc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Proximité du parc des Everglades
Séjour de 1 nuit en mai 2024
Réponse de Eldamarie le 11 mai 2024
Dear Jean-Luc: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead and the surrounding area to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

sylvain

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Efficace ! Outlet et magasins pas loin en transit une nuit vers Sharp valley
Séjour de 1 nuit en août 2022
Réponse de Joseph le 8 déc. 2022
Dear Sylvain,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't the way you like, let any Team Member know, and we will make it right. Sincerely,Joseph Glasser

8/10 Bien

Daphné

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2022

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de Front Desk le 22 févr. 2022
Thank you for choosing the Hilton Garden Inn Homestead. We appreciate your feedback and we will be sharing it with our team! We hope in welcoming you back for your future stay!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
excellent emplacement hôtel très plaisant chambres confortables
Séjour de 1 nuit en mars 2021
Réponse de Front Desk le 7 avr. 2021
Thank you for choosing the Hilton Garden Inn Homestead. We appreciate your feed back and we will be sharing it with our team, hope in welcoming you back in your future stay!

10/10 Excellent

Earl

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was just perfect!!
Séjour de 1 nuit en mai 2024

8/10 Bien

Kimberly, Iowa City

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a newer, clean property with fun/interesting decor. Our room was a nice size with coffee maker, refrigerator and microwave. We appreciated some of the options that were a little more eco-friendly, such as the soap and shampoo dispensers. Our only surprise was that the breakfast seemed a little bit expensive for what was available. This was not a huge deal as there were plenty of other eating options and grocery stores in the area.
Séjour de 4 nuits en mai 2024
Réponse de Eldamarie le 24 mai 2024
Dear Kimberly:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Noel

Les points forts : Personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Eldamarie le 17 mai 2024
Dear Noel:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Liuva

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
One night quiet stay
Séjour de 1 nuit en mai 2024
Réponse de Eldamarie le 14 mai 2024
Dear Liuva: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Satisfaisant

Jamie

Voyage en couple
This is fine for a short stay. Felt rooms were dated and beds were not super comfortable.
Séjour de 1 nuit en mai 2024
Réponse de Eldamarie le 14 mai 2024
Dear Xueping: Thank you for taking a moment to share your experience. Thank you for your constructive comments. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location, close to shopping
Séjour de 1 nuit en mai 2024
Réponse de Eldamarie le 14 mai 2024
Dear Thomas: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Xueping

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice And I like it
Séjour de 2 nuits en mai 2024
Réponse de Eldamarie le 11 mai 2024
Dear Xueping: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

juan c

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great 😊
Séjour de 2 nuits en mai 2024
Réponse de Eldamarie le 11 mai 2024
Dear Juan C: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Eldamarie le 10 mai 2024
Dear Karen:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Chance

Séjour de 2 nuits en mai 2024

10/10 Excellent

Shawn

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 4 nuits en avril 2024
Réponse de Eldamarie le 5 mai 2024
Dear Shawn:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Julia

Séjour de 1 nuit en avril 2024
Réponse de Eldamarie le 24 mai 2024
Dear Julia:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Anthony, Homestead

Séjour de 1 nuit en avril 2024
Réponse de Eldamarie le 24 mai 2024
Dear Anthony:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 Horrible

Shaquana

Kl
Séjour de 1 nuit en avril 2024
Réponse de Eldamarie le 2 mai 2024
Dear Shaquana:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Ernest

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property seemed brand new.
Séjour de 1 nuit en avril 2024
Réponse de Eldamarie le 1 mai 2024
Dear Ernest:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Gerardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Eldamarie le 1 mai 2024
Dear Gerardo:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Jorge

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have a good and quiet time, all in the hotel was perfect.
Séjour de 3 nuits en avril 2024
Réponse de Eldamarie le 28 avr. 2024
Dear Jorge:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

leslie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just perfect for a one night stay with family. Could not have been better. Thank you.
Séjour de 1 nuit en avril 2024
Réponse de Eldamarie le 25 avr. 2024
Dear Leslie,Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Satisfaisant

Jess

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is close the the main entrance at the Everglades. Very clean, the pool was nice, and the onsite breakfast was good. It's not free, they should offer a bundling option. Very close to Target and lots of restaurants in the area.
Séjour de 2 nuits en avril 2024
Réponse de Eldamarie le 23 avr. 2024
Dear Jess:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

LaNita

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean and safe
Séjour de 3 nuits en avril 2024
Réponse de Eldamarie le 17 avr. 2024
Dear LaNita:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Place was clean and restaurant close by
Séjour de 1 nuit en mars 2024
Réponse de Eldamarie le 11 avr. 2024
Dear Jose:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The concierge was an excellent source of information for us for our dining needs for the night. We almost didn’t choose a particular place due to low scores but she was shocked to hear it and said she frequented there often. We decided to go and it was an excellent choice. She also helped with an extra blanket. All with a smile! Room was clean and comfortable as well.
Séjour de 2 nuits en mars 2024
Réponse de Eldamarie le 7 avr. 2024
Dear Amy:Thank you for taking a moment to share your experience. I am happy to hear you found the Hitlon Garden Inn Homestead to your liking and that you had a positive interaction with our staff. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Samuel, Salem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Eldamarie le 5 avr. 2024
Dear Samuel:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Juan Carlos, Mt Dora

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great
Séjour de 1 nuit en mars 2024
Réponse de Eldamarie le 4 avr. 2024
Dear Juan Carlos: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Fior

Séjour de 2 nuits en mars 2024
Réponse de Eldamarie le 25 avr. 2024
Dear Fior, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Liis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Eldamarie le 4 avr. 2024
Dear Liis: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Natalia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Eldamarie le 4 avr. 2024
Dear Natalia: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

alejandro

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me funciona
Séjour de 3 nuits en mars 2024
Réponse de Eldamarie le 1 avr. 2024
Dear Alejandro:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

ERIK

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an excellent hotel choice for the Homestead Florida Area.
Séjour de 1 nuit en mars 2024
Réponse de Eldamarie le 1 avr. 2024
Dear Erik:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Eldamarie le 1 avr. 2024
Dear Eric:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Satisfaisant

ahmad, sarasota

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Nothing especial in the hotel , slow internet, no parking was at night I have to park far, pillow not comfortable, shower was out of shampoo liquid, refrigerator wasn’t cooling well, breakfast was over $15 for each person, small candy at hotel for the price over $3, for what I paid I could find better hotel for the next time visit
Séjour de 1 nuit en mars 2024
Réponse de Eldamarie le 31 mars 2024
Dear Ahmad:Thank you for taking the time to share your experience about your recent stay at our hotel. As a valued guest, we sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Eldamarie.Montesdeoca@hilton.com

10/10 Excellent

Dariusz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay. Clean, quality and easy access to shopping and dining.
Séjour de 1 nuit en mars 2024
Réponse de Eldamarie le 28 mars 2024
Dear Dariusz:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Natasha

Voyage d’affaires
Les points forts : Équipements
Great location
Séjour de 2 nuits en mars 2024
Réponse de Eldamarie le 28 mars 2024
Dear Natasha:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Allison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo
Séjour de 1 nuit en mars 2024
Réponse de Eldamarie le 28 mars 2024
Dear Allison:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Heather

Great area. Around many shops and restaurants. Perfect spot for the night before heading to the keys.
Séjour de 1 nuit en mars 2024
Réponse de Eldamarie le 17 mars 2024
Dear Heather:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead and the surrounding area to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Sharon, Bethalto

Séjour de 2 nuits en mars 2024
Réponse de Eldamarie le 17 mars 2024
Dear Sharon:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Alex Kwok Chung, Richmond

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and the staff were super friendly!
Séjour de 6 nuits en janvier 2024
Réponse de Fernando le 3 mars 2024
Dear Alex:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Holly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Definitely one of the best places I’ve stayed at for just 1 night.
Séjour de 1 nuit en février 2024
Réponse de Fernando le 3 mars 2024
Dear Holly:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Nathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Fernando le 6 mars 2024
Dear Nathan:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay all good, but very surprised we would have had to pay for breakfast, most places we stay provide free?
Séjour de 1 nuit en février 2024
Réponse de Fernando le 24 févr. 2024
Dear Richard:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

tracy

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome staff and the hotel rooms are very clean.
Séjour de 1 nuit en février 2024
Réponse de Fernando le 24 févr. 2024
Dear Tracy:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Sheri

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel! Clean, comfy, huge tooms and friendly staff. I really appreciated being asked what floor I would like to be on. Lots of dining a 5 minute walk away. Everglades - both main entrance and Shark Valley were an easy drive without going on the turnpike. Redlands golf club easy 15 minute drive. Great location!
Séjour de 3 nuits en février 2024
Réponse de Fernando le 24 févr. 2024
Dear Sheri:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very conveniently located with amenities nearby.
Séjour de 1 nuit en février 2024
Réponse de Fernando le 24 févr. 2024
Dear Amy:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Satisfaisant

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unfortunately assigned an accessible room which we did not request. This meant the bathroom floor was slippery which could have resulted in injury for me or my wife. Found the provided coffee supplies were meagre and only allowed for one cup each. Bath towels limited to just one each which we had to lay on the floor of the bathroom to provide for a stable surface. Otherwise the stay was sufficient for needs.
Séjour de 2 nuits en février 2024
Réponse de Fernando le 3 mars 2024
Dear Paul:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We always guarantee the room type that was originally booked. If we do not have it available, we inform the guest of the issue as to why we do not. Please feel free to contact us directly so we can further address your matter. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

AMALIA

Les points forts : Équipements
Great stay!
Séjour de 5 nuits en février 2024
Réponse de Fernando le 24 févr. 2024
Dear Amalia:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.