Avis sur Acqualina Resort & Residences On The Beach
Acqualina Resort & Residences On The Beach
17875 Collins Ave, Sunny Isles Beach, FL
Avis
9,6
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,4/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
6 nov. 2022
Réponse de Assistant Guest Experience Manager le 1 avr. 2023
Dear Cedric,Your 5 star rating about Acqualina Resort is very much appreciated. We hope to welcome you for future stays!Warm Regards,Adlija Diaz
10/10 Excellent
Laviblanche
Voyage en famille
23 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laviblanche
Séjour de 1 nuit en juin 2019
Réponse de Mariana le 24 juin 2019
Thank you very much for your wonderful feedback. We are delighted to see that you enjoyed the experience. We look forward to welcoming you back to Acqualina soon.
Regards,
Mariana Go Director of Front Office
10/10 Excellent
Voyageur vérifié
5 sept. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sevice impeccable
Voyageur vérifié
10/10 Excellent
Fred, Paris
28 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fred
10/10 Excellent
Fred, Lyon, France
15 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel idéal pour séjourner a Miami
Fred
10/10 Excellent
Voyageur vérifié
21 oct. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bijou, de très grande qualité
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
14 août 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Directement à la plage, à l'extérieur de Miami
Voyageur vérifié
10/10 Excellent
Beatrice, France
5 mai 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent sejour
Beatrice
6/10 Satisfaisant
ELIZABETH, CUTCHOGUE
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ELIZABETH
Séjour de 4 nuits en mai 2024
Réponse de Guest Experience Manager le 26 mai 2024
Dear Elizabeth,Thank you so much for taking the time to share your experience with us. It is only through your feedback that we are able to identify areas for improvement. We were disheartened to read your review, and we have taken your feedback to heart. We have implemented immediate action to improve on the existing. We still hope to have the opportunity to be able to welcome you back in the near future.Warm Regards,Adlija Diaz
10/10 Excellent
Brenda
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brenda
Séjour de 4 nuits en mai 2024
Réponse de Victoria le 19 mai 2024
Dear Brenda,Thank you kindly for your feedback! It was a true pleasure to host you for such special occasions and we were so delighted to know that you had an enjoyable time! We truly hope to have an opportunity to welcome you back for many more occasions in the future!Warm Regards,Victoria BilenkoDirector of Guest Experiences
10/10 Excellent
Kayla
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kayla
Séjour de 1 nuit en mai 2024
Réponse de Guest Experience Manager le 9 mai 2024
Dear Kayla,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your 5-star rating and wonderful feedback is very much appreciated. We look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
Daphne
6 mai 2024
Daphne
Séjour de 1 nuit en mai 2024
Réponse de Guest Experience Manager le 26 mai 2024
Dear Daphne,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your 5-star rating is very much appreciated. We hope to welcome you back for future stays!Warm Regards,Adlija Diaz
10/10 Excellent
ilir
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ilir
Séjour de 7 nuits en avril 2024
Réponse de Guest Experience Manager le 17 mai 2024
Dear ilir,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your 5-star rating is very much appreciated. We hope to welcome you back for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
Ashan
23 avr. 2024
Les points forts : Propreté
Ashan
Séjour de 3 nuits en avril 2024
Réponse de Guest Experience Manager le 29 avr. 2024
Dear Ashan,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back for future stays with us! Kind Regards,Adlija Diaz
10/10 Excellent
Tatyana
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tatyana
Séjour de 7 nuits en avril 2024
Réponse de Guest Experience Manager le 14 avr. 2024
Dear Tatyana,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
Alexey
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexey
Séjour de 2 nuits en avril 2024
Réponse de Guest Experience Manager le 11 avr. 2024
Dear Alexey,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We thank you for your 5-star rating and look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
Shelia
Voyage en famille
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shelia
Séjour de 4 nuits en mars 2024
Réponse de Natalia Ustinov le 23 mars 2024
Dear Shelia, Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We appreciate you taking the time to highlight our wonderful team members that pampered you the Acqualina way, in particular Karen, Victor, Jamie, and Ethan! We hope to you welcome you back for many future stays! Kind Regards, Natalia Ustinov Guest Experience Ambassador
10/10 Excellent
Carmela, Providenciales
4 mars 2024
Carmela
Séjour de 4 nuits en février 2024
Réponse de Director of Guest Experiences le 1 avr. 2024
Dear Carmela, Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We deeply appreciate your 5-star rating and hope to have the opportunity to welcome you back for many future stays! Kind Regards, Victoria Bilenko
10/10 Excellent
John
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en février 2024
Réponse de Guest Experience Manager le 25 févr. 2024
Dear John,Thank you for choosing to say at Acqualina Resort and Residences on the Beach. Your feedback is very much appreciated! Looking forward to welcoming you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Joseph
Voyage d’affaires
6 févr. 2024
Great property
Joseph
Séjour de 2 nuits en janvier 2024
Réponse de Guest Experience Manager le 8 févr. 2024
Dear Joseph,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We thank you for your review and are happy to know that you were happily accommodated with the room upgrade. Looking forward to welcoming you back for future stays!Kind Regards,Adlija Diaz
2/10 Horrible
Brian
Voyage d’affaires
21 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really bad hotel— not a luxury experience.
Brian
Séjour de 5 nuits en janvier 2024
Réponse de Adlija Diaz le 30 janv. 2024
Dear Brian,Thank you so much for taking the time to share your experience with us. It is only through your feedback that we are able to identify areas for improvement. We were disheartened to read your review, and we have taken your feedback to heart. We have implemented immediate action to improve on the existing. We still hope to have the opportunity to be able to welcome you back in the near future.Warm Regards,
10/10 Excellent
MagDalena
12 janv. 2024
MagDalena
Séjour de 2 nuits en janvier 2024
Réponse de Guest Experience Manager le 1 févr. 2024
Dear Magdalena,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
RAPHAELA
Voyage en famille, Voyage en groupe, Voyage d’affaires
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
RAPHAELA
Séjour de 3 nuits en janvier 2024
Réponse de Guest Experience Manager le 9 janv. 2024
Dear Raphaela,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back for future stays with us! Kind Regards,Adlija Diaz
6/10 Satisfaisant
DECKEL
Voyage en famille
14 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Beautiful property with some issues
DECKEL
Séjour de 1 nuit en décembre 2023
Réponse de Guest Experience Manager le 19 déc. 2023
Dear Deckel,Thank you kindly for choosing to stay at Acqualina Resort! We were very happy to read that you were satisfied with our accommodations, resort facilities and food & beverage offerings. We also would like to sincerely apologize that some of the areas during your stay were not up to your expectations. Guest comfort and satisfaction are of the utmost importance to us; therefore, your feedback has been already utilized to make improvements to the existing. Most of all, we truly hope you will not be deterred from coming back and will give us another opportunity in the near future!Warm Regards,Adlija Diaz
10/10 Excellent
FAHEED
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
FAHEED
Séjour de 3 nuits en décembre 2023
Réponse de Guest Experience Manager le 8 janv. 2024
Dear Faheed,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We thank you for your 5-star rating and look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
Joseph
4 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en décembre 2023
Réponse de Guest Experience Manager le 6 déc. 2023
Dear Joseph,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We appreciate your 5-star review and look forward to welcoming you in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Jimmy
17 nov. 2023
Jimmy
Séjour de 1 nuit en novembre 2023
Réponse de Guest Experience Manager le 18 nov. 2023
Dear Jimmy,We thank you for you review and for choosing to stay at Acqualina Resort and Residences on the Beach. We look forward to welcoming you for future stays.Kind Regards,Adlija Diaz
10/10 Excellent
Denis
14 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Denis
Séjour de 2 nuits en novembre 2023
Réponse de Guest Experience Manager le 14 nov. 2023
Dear Denis,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
Arkady
Voyage d’affaires
7 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arkady
Réponse de Guest Experience Manager le 7 nov. 2023
Dear Arkady,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Thank you for your 5-star review and we look forward to welcoming you back for future stays!Warm Regards,Adlija Diaz
10/10 Excellent
Galina
Voyage en famille
31 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Galina
Séjour de 5 nuits en octobre 2023
Réponse de Guest Experience Manager le 1 nov. 2023
Dear Galina,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
Ricardo
13 oct. 2023
Ricardo
Séjour de 1 nuit en octobre 2023
Réponse de Guest Experience Manager le 3 nov. 2023
Dear Ricardo,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We appreciate your 5-star review and look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
Olga
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
7 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Olga
Séjour de 3 nuits en octobre 2023
Réponse de Guest Experience Manager le 7 oct. 2023
Dear Olga,Thank you for your 5-star review! We hope to welcome you back for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
Roie
Voyage en famille
6 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roie
Séjour de 3 nuits en octobre 2023
Réponse de Guest Experience Manager le 7 oct. 2023
Dear Roie,Thank you for your review! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Stephen
26 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 1 nuit en septembre 2023
Réponse de Guest Experience Manager le 16 oct. 2023
Dear Stephen,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your 5-star review is very much appreciated! Looking forward to welcoming you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Olga
Voyage en couple
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Olga
Séjour de 3 nuits en septembre 2023
Réponse de Guest Experience Manager le 19 sept. 2023
Dear Olga,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We thank you for your review and highlighting our 5-star service! Looking forward to welcoming you back in the future!Kind Regards,
10/10 Excellent
Jose
15 sept. 2023
Jose
Séjour de 1 nuit en septembre 2023
Réponse de Guest Experience Manager le 6 oct. 2023
Dear Jose,Thank you for your review! We look forward to welcoming you for future stays!Kind Regards,Adlija Diaz
10/10 Excellent
Daniel
10 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en septembre 2023
Réponse de Guest Experience Manager le 12 sept. 2023
Dear Daniel,We wish to thank you for sharing your detailed feedback with us about your stay. We hope to have the opportunity to welcome you back in the near future. Kind Regards,Adlija Diaz
10/10 Excellent
Armando
Voyage en famille
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Armando
Séjour de 2 nuits en septembre 2023
Réponse de Guest Experience Manager le 6 sept. 2023
Dear Armando,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your 5-star review is very much appreciated! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Julia
4 sept. 2023
Julia
Séjour de 1 nuit en septembre 2023
Réponse de Guest Experience Manager le 25 sept. 2023
Dear Julia,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Julia
3 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julia
Séjour de 1 nuit en septembre 2023
Réponse de Guest Experience Manager le 6 sept. 2023
Dear Julia,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your review is very much appreciated, and we look forward to welcoming you for future stays!Kind Regards,Adlija DiazGuest Experience Manager
10/10 Excellent
dereck, Trumbull
Voyage en groupe
24 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
dereck
Séjour de 2 nuits en août 2023
Réponse de Guest Experience Manager le 25 août 2023
Dear Dereck,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Peggie
10 août 2023
Peggie
Séjour de 3 nuits en août 2023
Réponse de Guest Experience Manager le 31 août 2023
Dear Peggie,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Lesia
Voyage en couple
4 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lesia
Séjour de 4 nuits en juillet 2023
Réponse de Guest Experience Manager le 8 août 2023
Dear Lesia,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Our team is thrilled to learn that your stay and 40th wedding anniversary was wonderful and that our 5-star service and hotel met all your expectations! We hope to welcome you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Peter
14 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 4 nuits en juillet 2023
Réponse de Guest Experience Manager le 3 août 2023
Dear Peter,We thank you for your 5-star review! We hope to welcome you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Suset
6 juil. 2023
Suset
Séjour de 3 nuits en juillet 2023
Réponse de Guest Experience Manager le 27 juil. 2023
Dear Suset,We thank you for 5-star review! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
oleg
24 juin 2023
oleg
Séjour de 4 nuits en juin 2023
Réponse de Guest Experience Manager le 15 juil. 2023
Dear Oleg,Thank you for your 5 star review! We look forward to welcoming you back in the near future.Kind Regards,Adlija Diaz
10/10 Excellent
JAVIER
Voyage en famille
20 juin 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JAVIER
Séjour de 2 nuits en juin 2023
Réponse de Adlija Diaz le 4 juil. 2023
Dear Javier,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back in the near future!Kind Regards,Adlija DiazGuest Experience Manager
10/10 Excellent
Juan, Santiago de Chile
Voyage en couple
19 juin 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juan
Séjour de 16 nuits en juin 2023
Réponse de Guest Experience Manager le 4 juil. 2023
Dear Juan,Le agradecemos su estancia en Acqualina Resort! Gracias por tan maravillosos comentarios y esperamos darle la bienvenida de nuevo!Kind Regards,Adlija Diaz
10/10 Excellent
Susan
Voyage en couple
18 juin 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Susan
Séjour de 3 nuits en juin 2023
Réponse de Guest Experience Manager le 4 juil. 2023
Dear Susan,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Our team is thrilled to learn that your stay was perfect and that our 5-star service and hotel met all your expectations! We hope to welcome you back in the near future!Kind Regards,Adlija Diaz
10/10 Excellent
Robin
Voyage en couple
27 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robin
Séjour de 2 nuits en mai 2023
Réponse de Assistant Guest Experience Manager le 27 mai 2023
Dear Robin,Thank you kindly for choosing to stay at Acqualina Resort! We are happy to know that your experience during your stay was amazing and appreciate you highlighting our Acqualina Dream makers. Looking forward to welcoming you back for future stays.Warmest Regards,Adlija Diaz