6/10 Satisfaisant
Dilliana
Voyage en couple
28 sept. 2025
Les points forts : Propreté et infrastructures et conditions de l’hébergement
This property is in prime location! A few problems. The ac is controlled by management. I had to be changed to a new room because the ac did not go any lower than 23C, that’s unacceptable. Then I had to also be changed because the shower would not stop leaking, the whole bathroom and kitchen area would get completed flooded. they sent someone to fix it and it couldn’t be fixed. In the new room the same happened. To make matters worse, All the communication must be through messages. I was told a few times that someone was going to the room to fix the problems and they never showed up. Then I was told that they had already went to the room while I wasn’t there but it was a lie,no one had gone to the room to fix anything.
There’s no one you could call or talk to at the property. It is very frustrating. Not being able to actually talk to someone and having to wait for a long time to get a response.
We stayed for 12 days, not once did anyone try cleaning our room. I finally had to request for the room to be cleaned after a week.
Also. It could get very noisy on The rooms facing the streets. People leaving the bars at late hours could be very very loud.
Dilliana
Séjour de 12 nuits en septembre 2025
