I stayed at AR 218 for a birthday trip to Mexico City, and while most of the stay was enjoyable, the way things ended really impacted my overall experience.
On a positive note, I really appreciated the thoughtful gesture of a complimentary bottle of wine for my birthday â that was a lovely touch and definitely made me feel welcomed. The room was comfortable, and for the most part, the stay went smoothly.
However, the morning of check-out was extremely stressful and left a bad taste in my mouth. I stepped out briefly to grab coffee, and when I returned, my room had already been locked. I had to go to the front desk and wait for someone to let me back in, which felt a bit aggressive considering I hadnât even checked out yet. Then, I started getting checkout notices, and right at exactly 11:00 AM, housekeeping showed up at the door. It felt more like I was being pushed out rather than allowed a normal check-out experience. I was still in the room doing a final check to make sure I hadnât forgotten anything â and ironically, I ended up having to return because I had left clothes in the closet in all the rush.
That last morning made me feel anxious, rushed, and honestly a bit disrespected. Iâve traveled quite a bit, and Iâve never been treated that way at check-out. Unfortunately, because of that, I wouldnât stay at this property again.
