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Avis sur Nant Ddu Lodge Hotel

3 out of 5
Nant Ddu Lodge Hotel
Cwm Taf, Brecon Road, Powys, Merthyr Tydfil, Wales

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 151 avis sur 346." "
Note des voyageurs de 8 (Bien), d’après 127 avis sur 346." "
Note des voyageurs de 6 (Satisfaisant), d’après 38 avis sur 346." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 346." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 346." "

8,2/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Hannah

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Our room had very creeky floor boards quite dated needed work doing in the room, paint coming and cracking off the radiator, fan made terrible nosie. From staying in other suites within the hotel before which were amazing (which is why I came back) it was quite disappointing!
Séjour de 1 nuit en avril 2024
Réponse de Anne le 7 avr. 2024
Thank you for taking the time to write a review of your stay with us, your comments have been past onto the relevant departments.

10/10 Excellent

Jaymee, BANBURY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great location, facilities and staff are lovely.
Séjour de 1 nuit en avril 2024
Réponse de Anne le 7 avr. 2024
Thank you for taking the time to write a review of your stay with us

10/10 Excellent

michelle

Les points forts : Propreté, personnel et service, équipements
Amazing location and staff
Séjour de 3 nuits en mars 2024
Réponse de Anne le 7 avr. 2024
Thank you for taking the time to write a review of your stay with us.

8/10 Bien

Kim

Séjour de 3 nuits en février 2024
Réponse de Anne le 7 avr. 2024
Thank you for your review!

10/10 Excellent

Dawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable, lovely food, service , good spa,
Séjour de 1 nuit en février 2024
Réponse de Anne le 7 avr. 2024
Thank you for taking the time to write a review of your stay with us

10/10 Excellent

Aled

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Anne le 7 avr. 2024
Thank you for your review!

10/10 Excellent

Teresa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and cleanliness of this hotel was amazing, we had a great stay and couldn't find any fault. The room was lovely and spacious too
Séjour de 1 nuit en février 2024
Réponse de Anne le 7 avr. 2024
Thank you for taking the time to write a review!

8/10 Bien

Amelia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice as always
Very nice as always. Just a couple of things. The Valentine dinner was a bit disappointing. Sprouting new potatoes?? and not very well cooked green beans and cauliflower. The broccoli was fine. Toilet seat was broken and still not happy the tvs don’t work. But the staff as usual were brilliant and the place is having a good uplift. Will always come back!!
Séjour de 2 nuits en février 2024
Réponse de Anne le 7 avr. 2024
Thank you for taking the time to write a review, comments have been past onto the relevant departments

10/10 Excellent

Jessica

Séjour de 1 nuit en janvier 2024

8/10 Bien

Amelia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love staying here
Always love staying here. Pity the Tv doesn’t work very often and they still need to remove cobwebs over the beds, But otherwise a great stay as always
Séjour de 2 nuits en janvier 2024

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Lyndon

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely all round, the rooms, the spa and the staff are all great, and the food is amazing, both the evening meal and the breakfast. I would definitely recommend this hotel.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic location, all staff were friendly and helpful, and the rooms was amazing!
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Sheridan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Amelia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely setting Friendly helpful staff Pool, Sauna, steam room, Jacuzzi Gym Treatments and therapies Good value for money Good food
Séjour de 1 nuit en novembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Paul

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Daryl

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel in a beautiful setting.
I love staying here. The food is really good, there is plenty of parking and the rooms are big. There are a few downsides - though not enough to make me want to stay anywhere else! In my room (7) there was a shower attachment by the bath taps but no shower curtain, the Wi-Fi is woefully poor. The stairs to the rooms are steep and narrow, I'm 'getting on a bit' and would have appreciated a hand with my bag.
Séjour de 2 nuits en octobre 2023

8/10 Bien

D

Séjour de 1 nuit en octobre 2023

10/10 Excellent

matt

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Loved the dining and spa .. friendly staff and clean, comfortable room. Will definitely be back Thanks
Séjour de 1 nuit en octobre 2023

10/10 Excellent

michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and enjoyable stay
Very comfortable 1 night stay. Enjoyed the leisure facilities and excellent food. Friendly and helpful staff helped make the stay an enjoyable experience.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly staff and great food rooms are basic but tidy and clean
Séjour de 1 nuit en octobre 2023

8/10 Bien

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Wanshika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great, nice facilities and pastries at breakfast are delicious!
Séjour de 3 nuits en septembre 2023

2/10 Horrible

Monika

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023

8/10 Bien

Matthew

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Sam

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
Stayed here as a family for one night as a stop over for our onward journey. Receptionist on arrival was very lovely and made us feel welcome. The room layout was fantastic the two single beds were separate to the main bedroom, the room was large with a sofa and table and the bottled water and biscuits were a nice toutch. The room was clean with nice white fluffy towels and a comfy bed. The only thing that lets this hotel down is that it's tired and needs alot of repair in places but the children enjoyed the pool and the staff were friendly and helpful and we enjoyed a nice breakfast before we headed home.
Séjour de 1 nuit en août 2023

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly staff - clean room and excellent food
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nice place, but sewer smell on ground floor rooms
I've been on this hotel a few times when working in the area. The rooms are basic but it's a nice place on a lovely setting. The only issue I found is the ground floor rooms have an obvious problem with the sewers and the smell coming from them. They tried to cover it up by having plug in air freshener on the rooms, but it's quite obvious and the staff is very aware of it. The issue has been going for a few years as a couple of years ago I had the same problem with the awful smell, surely they should address it and not give customers those rooms until they sort out the issue. The last time I was only staying for a single night and I was exhausted when I arrived, I tried to stay in the smelly room but the smell was just awful and I developed a terrible migraine in a couple of hours. I had to ask the staff to move me to a different room. They were very apologetic as they could smell the sewer everywhere in the corridor leading to those rooms, they confirmed the issue has been going a while and they themselves don't understand why this isn't addressed by the management. My migraine was gone within minutes after I left the room with sewer smell, so I believe this is also a health and environmental hazard for guests. The customer service at the hotel is always fantastic.
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Marianne

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023

8/10 Bien

Cesar

Les points forts : Propreté, personnel et service, équipements
The place is in a very good location for relaxing, good food , lovely People.
Séjour de 2 nuits en août 2023

10/10 Excellent

Srinivasan

Les points forts : Propreté et personnel et service
I would recommend anyone.
Séjour de 2 nuits en août 2023

2/10 Horrible

Chris

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not good enough quality wise. The hotel room was damp and showing signs of rust on all bathroom furniture. The room smelt of damp and the curtains were also showing signs of damp. I am extremely dissapointed with my stay and a complaint has been raised by yourself. I hope to get some investigation outcome as soon as possible as I do not feel spending what I did there warrants the stay I had
Séjour de 1 nuit en août 2023

8/10 Bien

Karen

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Comfortable large room with friendly staff.
Great location, lovely quiet room overlooking the river. Large bed (new looking) with confortable mattress. Teenage son on camp bed which was uncomfortable. Bed only really suitable for young children in my opinion. Staff always welcoming and resolved camp bed situation with a double mattress. Swimming pool was huge and spa area clean. Cooked breakfast was top quality and continental breakfast plentiful. Decor throughout looking tired but our room was clean and spacious. Electric car charging point a big bonus but not clearly signed and other car users blocked access.
Séjour de 2 nuits en août 2023

8/10 Bien

Julie

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Lovely property. Staff were really friendly. Food was excellent. Warm swimming pool and hot tub. Well placed for Pen y Fan and the Four Waterfalls.
Séjour de 2 nuits en août 2023

10/10 Excellent

Paul

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Russell

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I found this hotel not worth the price tag at all. The property is clearly lacking in basic maintenance and is very worn down. Cleanliness is also very lacking. Black mould on tiles in the bathroom and the shower head caked in it and all round the window in the bedroom. Dust piled high on most horizontal surfaces. The bedding and beds need replacing as the bedding and mattress were so thin and uncomfortable it was difficult to sleep. Carpets worn through and in other areas duct taped together. Rendering, facias and guttering falling off outside, plaster and coving coming away inside. This hotel would benefit from a major refurbishment.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
In need of revitalisation.
Dissapointed overall on a 5th return visit. Friendly and helpful reception staff. Room needs reorganising and redecorating. Dirty carpet. Toilet handle loose and didn't always flush first time. Bathroom door hard to shut. Floor covering loose at edges. Extractor fan didn't work. Excellent food at dinner with good service, have always enjoyed good food here. Very nice staff. Felt hurried out of bar as staff wanted to go home after dinner, didnt appear to be a facility for residents to enjoy a drink at their leisure. Breakfast good, but last breakfast at 0945am is too early. Don't think money has been spent on the place for some time. My wife enjoyed the leisure centre. Broken, flaking cement render on the entry to reception gives a poor impression. Hopefully things will improve.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Garry

Séjour de 1 nuit en juillet 2023

8/10 Bien

julian

Voyage en couple
Les points forts : Propreté et personnel et service
A little expensive for what you get, but on the whole a nice hotel in a great location
Séjour de 1 nuit en juillet 2023

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, confort de la chambre
Great place, but needs updating.
Had a great stay here for 2 nights, had to change room after first night due to noise as we were directly over the bar area and also i think the matress is due a change as the springs were all you could feel lying down. Some of the rooms could do with a refresh as they seemed a bit aged. The staff were excellent, nothing was too much trouble, food very good, we would certainly come back again.
Séjour de 2 nuits en juillet 2023
Réponse de Anne le 7 juil. 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family stay
Excellent good value for money good in bay and breakfast was outstanding all staff very friendly but disappointed the hot tub was out of action but a nice swim made up for this. One of the rooms a little bit tired however this did not impede our stay in any way
Séjour de 1 nuit en juin 2023
Réponse de Anne le 7 juil. 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Excellent

Joan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely lovely location. Great atmosphere. Delicious food and staff were outstanding. Highly recommended.
Séjour de 1 nuit en juin 2023
Réponse de Anne le 26 juin 2023
Thank you for your 10/10 review!

8/10 Bien

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Food was excellent
Séjour de 1 nuit en juin 2023
Réponse de Anne le 26 juin 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Excellent

Moira

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Anne le 26 juin 2023
Thank you for your 10/10 review!

10/10 Excellent

Susan

Our suite was light and airy and the bed very comfy. Our evening meal was delicious
Séjour de 1 nuit en juin 2023
Réponse de Anne le 26 juin 2023
Thank you for taking the time to leave a review of your stay with us

6/10 Satisfaisant

Carolyn

Les points forts : Personnel et service
Lovely helpful staff, food great, but hotel needs a complete do up.
Séjour de 2 nuits en juin 2023
Réponse de Anne le 26 juin 2023
Thank you for taking the time to leave a review of your stay with us

10/10 Excellent

lyn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were all so friendly and helpful. The food was second to none both evening meal and breakfast. Lovely to have the option to use the spa. It was ashame the hot tub was out of order.Im sure we will return
Séjour de 2 nuits en juin 2023
Réponse de Anne le 26 juin 2023
Thank you for taking the time to leave a 5/5 review of your stay with us

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Hotel… Fabulous Restaurant
Lovely hotel, friendly & helpful staff
Séjour de 1 nuit en juin 2023
Réponse de Anne le 20 juin 2023
Thank you for taking the time to leave a review of your stay with us