Les notes se basent sur un nombre total de 21 avis vérifiés

4,6 sur 5
Recommandé par 82 % des clients
4,8 Propreté de la chambre
4,6 Services et personnel
4,6 Confort de la chambre
4,6 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
pour Tout le monde
par un voyageur vérifié de St-Sauveur Qc.

Relais et chateau au top ,

Publié le 21 juil. 2017
Magnifique situation en montagne , place unique , confort et services exceptionnnels. Le petits déjeuners est extraordinaire . Sauf que le dernier soir, nous avons attendus Trop longtemps notre plats principales et on n'a pas appréciés notre plats principales à sa juste valeurs .
5 sur 5
par un voyageur vérifié

Ein ganz besonderes Urlaubshotel

Publié le 2 sept. 2019 sur Hotels
Das Personal ist extrem freundlich. Man kann sich nur wohlfühlen.
5 sur 5
par un voyageur vérifié de Leeds

Publié le 1 sept. 2019
This property was amazing. Very high quality furniture, dramatic views, spotless throughout. Attentive staff. Truly wonderful place.
5 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 9 juin 2019
5 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 26 avr. 2019
4 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 17 août 2018 sur Hotels
5 sur 5
par un voyageur vérifié

The climb is worth it!

Publié le 21 mai 2018 sur Hotels
What a gorgeous property! Climbing up a long windy road you are met with an incredible castle like hotel. Surrounded by orchards and flowers you sit on the top of the mountain and look out at a view that is spectacular. The rooms are large and beautifully appointed with cozy down comforters and organic products. It’s a wellness hotel with a spa and pool. The restaurant is all white and filled with flowers from their garden. The food is so fresh and the service is perfect. We are one night at the restaurant. Very gourmet and for us one night was enough. Merano has great restaurants that are more casual but also have spectacular food.
Commentaire laissé par : Direction de l'hôtel
4 juin 2018 par Alexander Ortner, Direction de l'hôtel
Dear Alicia, thank you very much for the great review. We are so glad you enjoyed your stay with us. Best regards Family Ortner & Team
2 sur 5
par Russell

Publié le 13 sept. 2017 sur Hotels
Despite an upgrade to a junior suite we had no view other than a tree to the front and the car park to the side. Very disappointing although the room and bed were nice enough. Staff were welcoming and pleasant. The evening meal menu had no prices on it at all which was a bit of a surprise- I found the offerings somewhat odd almost different for the point of being different- the pairings did not really make sense to me or seem attractive. The glass of wine I ordered was the dregs of the bottle and as a result a very small and expensive glass of wine. Breakfast at e25 a head was a very expensive glass of orange juice and croissant!! Overall not our best Relais and Chateau experience.
5 sur 5
par Dr

Ce voyageur n'a laissé qu'une note Publié le 14 juil. 2017 sur Hotels
4 sur 5
par un voyageur vérifié

Great location with beautiful views of Merano.

Publié le 27 mai 2017
Great property and location, but they tried to charge me 300 euros, per night for having a friend in the room (I was on a bike trip). Whe I tried cancelling the reservation, the person at the front desk, said I would be charged for two nights regardless of Expedia terms and conditions. I asked for the manager and the owner showed up, I ended up paying 50 euros per day, although the bed was a queen size but not independent. They tried to "surprise me", but were not successful. Not proper of a hote, let alone a 5 star hotel of this price.