Nos gîtes et cottages à Mer Rouge

« We were there eight nights and I had to ask to have the room cleaned. After it was cleaned there weren’t any hand towels or bath mat left and the dish towel wasn’t replaced. I call down to ask to have some brought up and they said Housekeeping has gone home and for me to go to the desk and get them not the best customer service. Also the toilet I had to ask to have cleaned it had a yellow staining on it, the tub, horribly stained and chipped. The bathroom door seem coming apart and soiled. I’m...

« Everything we needed »

« Everything was perfect »

« Nous avons appréciés la gentillesse et l'investissement du personnel, l'emplacement de l'hôtel, et la propreté, le petit déjeuner. La climatisation fonctionne parfaitement. Nous avons appréciés la cuisine dans la chambre. Nous avions pris rendez-vous pour le nettoyage de la chambre, mais il n'a jamais été fait sur les 7 nuits ou nous avons été là (ou alors c'est que nous n'avons pas compris le fonctionnement?), alors nous avons demandé à la réceptionniste des serviettes propres. Les...

« Molly was superb with her quick response with all of our questions. She was very helpful before and during the stay. The property was not as clean as we would have expected. But it wasn’t terrible. It would’ve been nice with more transparency with regard to pricing breakdown details. If the property can sleep 12 and we had 10 people including three children, why were there charges for extra guests? »

« Super comfortable stay. Really appreciate all that was done to ensure our quick trip was comfortable. »

« Property was amazing and as described. Communication was quick and detailed. The coded bedroom doors was a fantastic touch! Would 100% book again if returning to the area. »

« Great place. »

« Great place for graduation weekend! »

« Everything was great. I just have a high sensitivity to fragrances and the laundry detergent used was very strong. »