We booked a non-smoking room, but the entire room reeks of marijuana, making it very uncomfortable to stay in. Outside, people are screaming, playing loud music, and causing constant disturbance. The atmosphere feels unsafe and unsettling, especially for families or anyone seeking a quiet stay. Management seems uninterested in addressing these issues, which makes the overall experience extremely disappointing. Definitely not recommended.
The rooms had a very bad smell and were extremely dirty. Bathroom floor was filthy. The pillow cases and comforter had holes in them. Sheets had human hair on them. There was black mold in dresser and stained walls.
The staff was outstanding. I had left medications and my cane behind at check-out I didn't realize it until the I was getting ready for bed. I called the office and they immediately knew the situation and they had secured everything and had it locked away in the office. I was very grateful for the way they handled things.
The bathroom was filthy. Urine was in the bath tub and floor. Hair was on the tiles in the bathroom and look like slightly finger print of blood. I have photos also b
Room was dirty, sheets were not clean, bugs in the room, door didn't lock, terrible odor. Only positive was the staff, they issued a refund after deciding this was not where we'd be staying for the night.
I literally stay here every other week and this was the only time where the room was actually nice and cleanâŠI think it was one of the remodeled roomsâŠand the WiFi worked greatâŠI have no complaints this time.
i stay there several times a month with my business
and always book ahead of time on expedia. today upon arrival was told they were booked up but i could get a single room instead of a room with 2 double beds for an 11 dollar upcharge. i asked why they would not honor the price i already booked and paid for and was told they couldnât do that. they lost a customer that has been using them for years. they told me they did not care.
The frontdesk clerk on the morning staff of 5/22 was very rude and unfriendly. There were no towels or bath rags in the room or tub area. Will not stay again unless there is changes