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Avis sur Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel

2.5 out of 5
Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel
1180 Union Ave, Memphis, TN

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 551 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 294 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 1000." "

8,8/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Très bien
Séjour de 1 nuit en novembre 2022

8/10 Bien

Christine, Quebec

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Proximité de l'hotel avec le centre-ville. Stationnement facile.
Séjour de 1 nuit en janvier 2020
Réponse de Jeff le 14 janv. 2020
Thank you for your review.

8/10 Bien

Edouard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien
Visite de Memphis sur 3 jours. Hôtel bien situé. Vous devez prendre votre voiture pour visiter les différents lieux mais soit il y a un parking soit si vous allez dans Memphis il coute 1,50$ de l’heure. Piscine, petit déjeuner jusqu’a 10 heures! Le seul hic c'est que l’hotel n’est pas très bien insonorisé mais bon .... dans l’ensemble bon rapport qualité prix et service sympa.
Séjour de 3 nuits en août 2019
Réponse de Jeff le 8 août 2019
I am glad you enjoyed your stay, thank you for your review.

10/10 Excellent

Sylvie

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en juillet 2019
Réponse de Jeff E. le 22 juil. 2019
Thank you for your review.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facile d'accès, le choix au déjeuner était très bien, la chambre confortable.
Séjour de 2 nuits en avril 2019
Réponse de Jeff E. le 12 avr. 2019
I am glad you enjoyed your stay, thank you for your review.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
100% satisfaite, considérant certains critères
Plusieurs petites attentions qui font une différence (dans le menu déjeuner, les surprises au check in comme le popcorn ou biscuits frais.. personnels courtois Le seul détail Un très grand miroir dans l’entr De la chambre n’a servi absolument à rien puisqu’au plafonnier, ni dans la chambre L’aerati De la salle de bain pourrait être up gradé car la buée reste très longtemps Hotel pas cher à proximité de Beale Street et super piscine Xx
Séjour de 2 nuits en juin 2018
Réponse de Jeff E. le 5 juin 2018
I am glad you enjoyed your stay and enjoyed the cookies and popcorn in the evening. Thank you for your review.

10/10 Excellent

Ma.Irene

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en mai 2024
Réponse de A. Pollan le 27 mai 2024
Your five star review means a lot to us, and we thank you for taking the time to share it

10/10 Excellent

Enzo

Voyage en couple
Pool not open
Séjour de 1 nuit en mai 2024
Réponse de A. Pollan le 27 mai 2024
Your five star review means a lot to us, and we thank you for taking the time to share it. I do apologize that the pool was not yet open during your stay.

2/10 Horrible

Kay

Didn’t even stay…pulled up and saw the conditions and left.
Séjour de 1 nuit en mai 2024
Réponse de A. Pollan le 27 mai 2024
Thank you for taking a moment to let us know how we're doing; we value feedback of all varietiesWe take pride in having the absolute best and personalized service, and it's clear that we did not deliver in this case.

2/10 Horrible

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything and everyone was nice but when you get your window broken out and you can’t go to your class you had scheduled because you can’t leave anything in your vehicle while you are in your class because you can’t secure your vehicle. Well, it ruins your whole trip. Having to drive back to Vicksburg to get my window replaced was awful! You would think that my room would be comped after that.
Séjour de 1 nuit en mai 2024
Réponse de A. Pollan le 15 mai 2024
Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. Please feel free to reach out to me at your earliest convenience either at the hotel directly or at hiemgss@1stcarolina,net regarding a refund for your stay.Alison PollanGuest Services Manager

2/10 Horrible

Lydia

Very upset. They broke into my vehicle along with 8 others with a security guard on premises. Between replacing broken window and stolen items I am out almost $2000.00 dollars. The manager and staff were very apologetic and said they have an issue with theft around the area. Was told they are trying to keep guest safe. I asked if they would help pay for damages and I got no reply.
Séjour de 1 nuit en mai 2024
Réponse de A. Pollan le 15 mai 2024
Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. Please feel free to reach out to me at your earliest convenience either at the hotel directly or at hiemgss@1stcarolina,net regarding a refund for your stay.Alison PollanGuest Services Manager

8/10 Bien

Casey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de A. Pollan le 15 mai 2024
Thank you for taking the time to share your experience and feedback.

8/10 Bien

Calvin Wayne Deese

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Area was iffy, but staff was great, restroom can be a little more clean, tad bit rusty.
Séjour de 1 nuit en mai 2024
Réponse de A. Pollan le 7 mai 2024
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.

10/10 Excellent

Shamika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really loved breakfast the most.
Séjour de 3 nuits en avril 2024

10/10 Excellent

ted

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Better overall facilities and quality staff than any previous Holiday Inn Express experience
Séjour de 2 nuits en avril 2024
Réponse de A. Pollan le 1 mai 2024
Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience.

10/10 Excellent

Michele

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were incredible.
Séjour de 1 nuit en avril 2024
Réponse de A. Pollan le 1 mai 2024
We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.

10/10 Excellent

Georgia

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the layout of the room and the setup. But at the window over the air conditioner, there was moles. Not nice
Séjour de 1 nuit en avril 2024
Réponse de A. Pollan le 1 mai 2024
Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were excellent. Helped us get into our room early because I needed to take a Zoom meeting. Maintenance immediately came to our room when I report a slow bath drain (hair happens...) and fixed it. I accidently left my yoga pants rolled up in a towel to help dry after washing, was scooped up by housekeeping (not her fault). Front desk took time to look for them, retrieved them, even washed them! Front desk gave two great recommendations - one for breakfast, one for cocktails. Staff person who managed the breakfast was so nice, her area clean and the breakfast buffet nicely laid out. Lobby and hotel was a welcome,quiet respite from a hectic basketball tournament. Parking easy and free, and secure with a security officer always there. Just an excellent stay and our go-to for Memphis from here on out.
Séjour de 2 nuits en avril 2024
Réponse de A. Pollan le 1 mai 2024
We are glad to know you were highly impressed with our hospitality and that the staff was able to quickly respond to your requests. Our team is our best asset, and they work hard to create a welcoming experience for all of our guests. We look forward to welcoming you back for a return visit,

8/10 Bien

sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast on Sunday a disaster... ran out of food.
Séjour de 1 nuit en avril 2024
Réponse de A. Pollan le 24 avr. 2024
Appropriate action has been taken to ensure this is not repeated. We again apologize for this unpleasant experience and hope you will consider a second visit.

2/10 Horrible

Retta, Channelview

Voyage en famille
Les points faibles : Propreté et personnel et service
Horrible customer service that is not consistent with the brand. Fraudulent use if my name. I never checin but the front desk said I did and that maid sevice clean behind me. All fraudulent activity against the staff and the establishment.
Séjour de 1 nuit en avril 2024
Réponse de Alison Pollan le 21 avr. 2024
Retta,I would like to offer my apologies for the apparent miscommunication. I would love to speak with you about this so I can help resolve the issue. We strive to provide EXCELLENT customer service and it appears that has not happened. Any and all fraudulent activity reports are taken very seriously! Please feel free to reach out to me directly at the hotel if I can be of any assistance.

8/10 Bien

Linda, Medical Lake

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly, helpful staff. Great breakfast.
Séjour de 3 nuits en avril 2024
Réponse de A. Pollan le 20 avr. 2024
We are thrilled to learn you enjoyed our comfortable accommodations and that our staff took good care of you.

2/10 Horrible

Adam

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
The hotel and staff are just fine. The staff are actually very kind. However, my truck was broken into, and my window was shattered. Several cars in the lot were broken into as well.
Séjour de 1 nuit en avril 2024
Réponse de A. Pollan le 13 avr. 2024
Adam,I would like to personally apologize on behalf of myself and the staff that your vehicle as well as others were broken into. While we do try to be as proactive as we can, working with the local police department and a security company to prevent these instances. It is disheartening for all of the staff and our guests that we can not control the actions of others. Please reach out to me at the hotel directly, if I can be of any assistance.Alison

4/10 Médiocre

Kyle

Fire alarm went off at 6am for 30 minutes because a cook set it off..
Séjour de 1 nuit en avril 2024
Réponse de A. Pollan le 12 avr. 2024
We apologize for the issues encountered, and we are working with our team to ensure the situations don’t happen again. Appropriate action has been taken to ensure this is not repeated. We again apologize for this unpleasant experience and hope you will consider a second visit.

10/10 Excellent

Tammy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here many times and never had any issues. Clean, convenient and great breakfast.
Séjour de 1 nuit en avril 2024
Réponse de A. Pollan le 12 avr. 2024
Thank you for your excellent review. Our team is our best asset, and they work hard to create a welcoming experience for all of our guests. We look forward to seeing you on your next visit.

10/10 Excellent

Ashley

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay staff was amazing
Séjour de 2 nuits en mars 2024
Réponse de A. Pollan le 1 avr. 2024
We wanted to offer the simple pleasures of travel and I am delighted to know that you found our hotel and staff to your liking. Hospitality is what we do best, and we thank you for acknowledging our efforts. I hope that the next time you are in the area you will choose to stay with us again.

6/10 Satisfaisant

Lynne

Les points forts : Propreté et personnel et service
The air/fan in the room was too noisy. The bed was uncomfortable. But the staff was FANTASTIC!!
Séjour de 1 nuit en mars 2024
Réponse de A. Pollan le 1 avr. 2024
Thank you for the feedback. We aim to be your choice for an engaging place to rest. I apologize for our stumbles in delivering a comfortable relaxing bed and that the AC was noisy. This is not the impression we want to last. On the lighter side, I am pleased to hear that our staff made such a wonderful impression. I have shared your comments to the relevant departments. Your feedback will be given importance, and the team will do significant efforts to work upon the issues.

6/10 Satisfaisant

Patricia

Voyage en couple
Les points forts : Personnel et service
The staff were very friendly. The breakfast had many choices. We were glad to be in the back of the building with no traffic noises. The heater and toilet were very noisy. We stayed three nights. The garbage was never emptied and was overflowing.
Séjour de 3 nuits en mars 2024
Réponse de A. Pollan le 28 mars 2024
Thank you for sharing your feedback regarding your stay. I am pleased to hear that you enjoyed our breakfast and friendly staff. I do apologize for the issues with the heater and toilet as well as the housekeeping. I am currently addressing this with the appropriate departments.

8/10 Bien

Jennifer A

Les points forts : Personnel et service
I appreciated this hotel for what it was for us- a safe place to sleep while we traveled east. It wasn’t as clean as I would hope but it wasn’t bad either.
Séjour de 1 nuit en mars 2024
Réponse de A. Pollan le 28 mars 2024
Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve

4/10 Médiocre

Sheena

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There were roaches in the room. We saw 1 in the window and other just over the TV. The people coming in and out were very seachy, this property is not kid friendly in my opinion.
Séjour de 1 nuit en mars 2024
Réponse de A. Pollan le 28 mars 2024
On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

4/10 Médiocre

Alice

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff was nice but the room was nasty and dirty
Séjour de 2 nuits en mars 2024
Réponse de A. Pollan le 28 mars 2024
I am very sorry to learn about the problems you had housekeeping. I understand your disappointment, and this is definitely not the dependable value our hotel is usually known for. I will make sure to share your comments with our team for necessary improvements on our end.

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed here before and returned in March '24 because I was impressed with the hotel. Room was clean, quiet, bed very comfy. Breakfast is very good. Security guard in limited entry parking lot after dark for safety. Conveniently located between downtown and the bustling midtown area. Highly recommend!!
Séjour de 3 nuits en mars 2024
Réponse de A. Pollan le 28 mars 2024
We are happy you were pleased with the service and accommodations. We hope you will return to visit us again soon.

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Haven’t completed my stay, so far good
Séjour de 1 nuit en mars 2024
Réponse de A. Pollan le 28 mars 2024
We hope the positive aspects of your visit will encourage you to choose us again in the future.

8/10 Bien

ROBYN

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de A. Pollan le 28 mars 2024
We are happy you were pleased with the service and accommodations.

2/10 Horrible

Robert, Coldwater

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the location and the hotel. I made another reservation for march3-4 after the front desk received the confirmation from expedia i was told the management said that they cant accommodate me today that i need to check out an i will be refunded by expedia. I asked what the reason was that they an they wouldnt twll me anything for why.I have been here si d
Séjour de 1 nuit en mars 2024
Réponse de A. Pollan le 6 mars 2024
Thanks for choosing us for your lodging needs. Your valuable feedback is much appreciated. Please feel free to reach out to me directly at the hotel if you would like to discuss the details of your reservation further.

10/10 Excellent

SHIRLEY

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
convenient
Séjour de 2 nuits en février 2024
Réponse de A. Pollan le 6 mars 2024
Thank you for your excellent review. I hope you will choose us in the future.

4/10 Médiocre

Michael, Gladewater

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Checked into the hotel. Noticed a security car parked out front that a security guard comes at 7pm every night to keep watch. I got to my room and needed to use the restroom. Lifted the lid and the toilet was not cleaned. Hair and urine all over the seat. The shower’s shampoo rest was falling off and not sealed from the sealant as the rest was falling off. I later was getting ready for bed and I pulled the covers back and a couple long black hairs were loosely laying under the covers.
Séjour de 1 nuit en février 2024
Réponse de A. Pollan le 6 mars 2024
I would like to start by apologizing to you for the inconveniences you faced during your stay. I have talked with my housekeeping department insuring this will never happen to you or any other guest.Thank you for sharing your feedback.

6/10 Satisfaisant

Adrian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast, and we had a front row seat to a car break-in right outside our window. Rooms were clean.
Séjour de 3 nuits en février 2024
Réponse de A. Pollan le 18 févr. 2024
Adrian, I appreciate your candid review regarding your stay. I am happy to hear that you enjoyed our breakfast and clean rooms. Thank you also for your concern regarding the parking lot and car break ins. We do work closely with the Memphis Police Department, and a private security company to try and prevent situations such as these. Unfortunately, even with these precautions and the cameras and lights in the parking lot we cannot control the general public's behavior.

10/10 Excellent

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient location.
Séjour de 1 nuit en février 2024
Réponse de A. Pollan le 18 févr. 2024
Thank you for your excellent review. We are all pleased to know that you enjoyed your stay with us.

6/10 Satisfaisant

heather

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en février 2024
Réponse de A. Pollan le 18 févr. 2024
Thank you for your review. We are all pleased to know that you enjoyed your stay with us.

10/10 Excellent

James

Séjour de 1 nuit en février 2024
Réponse de A. Pollan le 18 févr. 2024
James,Thank you for your excellent review. We are all pleased to know that you enjoyed your stay.

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de A. Pollan le 8 févr. 2024
On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Horrible

Cheri

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Full of bed bugs, sleepless night
Séjour de 2 nuits en janvier 2024
Réponse de A. Pollan le 25 janv. 2024
Cheri,Thank you for your feedback. I do appreciate you sharing it with us. And I sincerely apologize for the trouble you had. I do hope the resolution that we provided was to your satisfaction. Please feel free to reach out to me directly at the hotel if I can be of any further assistance.

8/10 Bien

Jenny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, easy parking and nice rooms. The walls a little thin, as you could hear a lot of noise in other rooms, price a little high considering this.
Séjour de 1 nuit en janvier 2024
Réponse de A. Pollan le 25 janv. 2024
Jenny,Thank you for your review. I am pleased to hear that you enjoyed our parking, rooms and location. I am sorry that you were disturbed by noise from another room. I hope that this would not dissuade you from returning to see us in the future.

4/10 Médiocre

Jill

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Carpet in hallways needed vacuuming. 3 of our 4 pillow’s had red spots on them. Not sure if it was blood or lipstick. The bed in room 238 was miserable. My side of the mattress dipped in a good 3 inches deep where my rear end would be. I had to stuff a pillow between the mattress and the fitted sheet to fill the spot. Not sure why this hotel has an 8.6. Other than convenience and staff it was awful. Will spend a little more next trip for a nicer hotel.
Séjour de 1 nuit en janvier 2024
Réponse de A. Pollan le 24 janv. 2024
Jill,I am very sorry to learn about the problems you had with the bed and with housekeeping. I understand your disappointment, and this is definitely not the dependable value our hotel is usually known for. I will make sure to share your comments with our team for necessary improvements on our end.

4/10 Médiocre

Joseph

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hotel had no potable water available. Public water was on a boil notice. Did not have any water to offer guests. Had no change available so I could buy it from vending machine. Front desk had 2 bottles available, but charged me $5.00 per bottle. Clearly gouging because they knew humans need water, even just to brush teeth and take medicine. Hotel has obligation to provide potable water for no charge to guests. Ridiculous! Shameful!
Séjour de 1 nuit en janvier 2024
Réponse de A. Pollan le 22 janv. 2024
Joseph,Thank you for taking your time to share your thoughts on your stay with us. It was a pleasure speaking with you on the 20th regarding these concerns and I apologize once again for the issues. I hope that I have resolved these concerns to your satisfaction. But if not please do not hesitate to reach out to me directly.

10/10 Excellent

Dawn, Mabelvale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beds were super comfortable, hotel is easily accessible from the freeway with ample free, self-parking. Room was clean and cozy.
Séjour de 1 nuit en janvier 2024
Réponse de A. Pollan le 22 janv. 2024
Dawn,Thank you for taking the time to share your feedback regarding your stay. I am happy to hear that you enjoyed your stay with us.

6/10 Satisfaisant

tony

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
The property was clean and the staff were nice but rooms are rundown. Facets and toilets were al loose, TV doesn’t work and body shampoo container was empty.
Séjour de 1 nuit en janvier 2024
Réponse de A. Pollan le 11 janv. 2024
Tony,Thank you for taking the time to provide feedback regarding your stay. I have alerted the proper departments so these issues will are being addressed. I hope you will return to see us so that we can show you how we have improved.

10/10 Excellent

Mary Alice

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a good hotel, clean and comfortable and the staff was excellent and hospitable and welcoming. However, be aware that it is across from a large hospital so there will be many sirens throughout the night which may be bothersome to some. Also while we were there several cars were broken into. If you park in a well lit area and make sure you leave nothing of any value in sight. We did that and the car on one side of us and behind us were broken into while we were fine.
Séjour de 2 nuits en décembre 2023
Réponse de A. Pollan le 11 janv. 2024
Mary Alice,Thank you for taking the time to share feedback about your stay. I am happy to hear that your stay was a good one and wanted to let you know we have made changes to our security so that hopefully there will be no more break ins.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quick Stay
Great breakfast, nice room.
Séjour de 1 nuit en décembre 2023
Réponse de A. Pollan le 11 janv. 2024
Thank you for the 10!! We appreciate the kind score and hope to see you again in the future.

10/10 Excellent

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is right on Union Avenue which is convenient to everywhere in Midtown and west toward the river. It was dark and rainy when I arrived, but it was easy to find and to get into. Parking was easy as well. The Front Desk Clerk was friendly and very helpful. So far, so good.
Séjour de 1 nuit en décembre 2023
Réponse de A. Pollan le 11 janv. 2024
Thank you for your 5 star review. I hope that you will choose us again the next time you are in town.