Avis sur Hampton Inn & Suites Memphis-Beale Street
Hampton Inn & Suites Memphis-Beale Street
175 Peabody Pl, Memphis, TN
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
10 mai 2024
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Rachel E le 10 mai 2024
I would like to extend my most heartfelt apologies following your recent stay. While you did not rate your experience positively, it is truly disheartening to hear we did not live up to your expectations. We have built a wonderful reputation of creating memories for our guests that surpass those of our competitors and we appreciate you bringing your experience to our attention. We want you to know that this is not the norm by any means and we take your feedback extremely seriously. It is for this reason that we would like the opportunity to regain your trust and confidence.
10/10 Excellent
Jocelyne
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jocelyne
Séjour de 2 nuits en janvier 2024
8/10 Bien
PASCAL
Voyage en couple
13 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PASCAL
Séjour de 2 nuits en septembre 2023
6/10 Satisfaisant
Jérôme
Voyage en groupe
7 août 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Trop cher pour ce que c est !
Jérôme
Séjour de 1 nuit en août 2023
6/10 Satisfaisant
Christian
Voyage en couple
17 avr. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Christian
Séjour de 2 nuits en avril 2023
10/10 Excellent
robert
26 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
robert
Séjour de 2 nuits en mai 2024
10/10 Excellent
John
Voyage en famille avec de jeunes enfants
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Amy, Clifton
Voyage en couple
24 mai 2024
Les points forts : Propreté
Amy
Séjour de 2 nuits en mai 2024
8/10 Bien
Patrina
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements
Patrina
Séjour de 1 nuit en avril 2024
10/10 Excellent
McKenley
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
McKenley
Séjour de 4 nuits en mai 2024
10/10 Excellent
George
19 mai 2024
George
Séjour de 1 nuit en mars 2024
10/10 Excellent
Thomas
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 3 nuits en mai 2024
6/10 Satisfaisant
Saroj
15 mai 2024
Saroj
Séjour de 2 nuits en mai 2024
10/10 Excellent
JOSABETH, New York
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JOSABETH
Séjour de 6 nuits en mai 2024
10/10 Excellent
Leofric William
Voyage en couple
11 mai 2024
Leofric William
Séjour de 3 nuits en mai 2024
Réponse de Hampton Team le 13 mai 2024
Thank you for taking the time to fill out the survey following your recent stay. We're delighted to read our hotel met your needs and we can't wait to welcome you back again soon.Thanks Again!
10/10 Excellent
bonnie
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
bonnie
Séjour de 1 nuit en mai 2024
Réponse de Hampton Team le 13 mai 2024
Thank you for taking the time to fill out the survey following your recent stay. We're delighted to read our hotel met your needs and we can't wait to welcome you back again soon.Thanks Again!
10/10 Excellent
Lori
Voyage en groupe
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lori
Séjour de 1 nuit en avril 2024
Réponse de Rachel E le 10 mai 2024
•I would like to thank you for taking the time to give us your feedback on the survey. I am pleased you enjoyed your stay and that your experience was pleasant. We enjoy making your travel experience a good one and to know we accomplished that is rewarding. I will be sure to share your survey with our staff. We look forward to seeing you next time you’re in Memphis!
10/10 Excellent
Robert, Cincinnatti
7 mai 2024
Les points forts : Propreté et personnel et service
Robert
Séjour de 1 nuit en mai 2024
Réponse de Rachel E le 10 mai 2024
Thank you for taking the time to fill out the survey and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hampton Inn & Suites at Beale. We appreciate the loyalty to the hotel & to the Hilton Brand.
8/10 Bien
Maureen
6 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Maureen
Séjour de 1 nuit en mai 2024
Réponse de Rachel E le 10 mai 2024
•I would like to thank you for taking the time to give us your feedback on the survey. I am pleased you enjoyed your stay and that your experience was pleasant. We enjoy making your travel experience a good one and to know we accomplished that is rewarding. I will be sure to share your survey with our staff. We look forward to seeing you next time you’re in Memphis!
10/10 Excellent
McKenley
Voyage d’affaires
6 mai 2024
Les points forts : Équipements
McKenley
Séjour de 1 nuit en avril 2024
Réponse de Rachel E le 10 mai 2024
Thank you for taking the time to share your feedback with us, following your recent stay. We are delighted to hear our service meet your needs. Your compliments to our team are sincerely appreciated. We look forward to welcoming you back again next year!
10/10 Excellent
Tammi
Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tammi
Séjour de 2 nuits en mai 2024
Réponse de Rachel E le 10 mai 2024
Excellent CommentsThank you for your excellent comments and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hampton Inn & Suites at Beale. We appreciate the loyalty to the hotel & to the Hilton Brand.
8/10 Bien
Justin
5 mai 2024
Justin
Séjour de 2 nuits en mai 2024
Réponse de Rachel E le 10 mai 2024
•I would like to thank you for taking the time to give us your feedback on the survey. I am pleased you enjoyed your stay and that your experience was pleasant. We enjoy making your travel experience a good one and to know we accomplished that is rewarding. I will be sure to share your survey with our staff. We look forward to seeing you next time you’re in Memphis!
10/10 Excellent
Nicole
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicole
Séjour de 1 nuit en avril 2024
Réponse de Rachel E le 10 mai 2024
Excellent CommentsThank you for your excellent comments and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hampton Inn & Suites at Beale. We appreciate the loyalty to the hotel & to the Hilton Brand.
10/10 Excellent
Stuart
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stuart
Séjour de 1 nuit en avril 2024
Réponse de Rachel E le 10 mai 2024
Excellent CommentsThank you for your excellent comments and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hampton Inn & Suites at Beale. We appreciate the loyalty to the hotel & to the Hilton Brand.
10/10 Excellent
Richard M.
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard M.
Séjour de 2 nuits en avril 2024
Réponse de re le 10 mai 2024
Excellent CommentsThank you for your excellent comments and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hampton Inn & Suites at Beale. We appreciate the loyalty to the hotel & to the Hilton Brand.
10/10 Excellent
Madeline
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Madeline
Séjour de 2 nuits en avril 2024
Réponse de Rachel E le 10 mai 2024
Excellent CommentsThank you for your excellent comments and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hampton Inn & Suites at Beale. We appreciate the loyalty to the hotel & to the Hilton Brand.
8/10 Bien
Stephen E
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen E
Séjour de 1 nuit en avril 2024
Réponse de rachel e le 10 mai 2024
Excellent CommentsThank you for your excellent comments and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hampton Inn & Suites at Beale. We appreciate the loyalty to the hotel & to the Hilton Brand.
10/10 Excellent
Karen, Laguna Beach
23 avr. 2024
Karen
Séjour de 3 nuits en avril 2024
8/10 Bien
Dena
22 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Dena
Séjour de 3 nuits en février 2024
Réponse de Rachel E le 10 mai 2024
•I would like to thank you for taking the time to give us your feedback on the survey. I am pleased you enjoyed your stay and that your experience was pleasant. We enjoy making your travel experience a good one and to know we accomplished that is rewarding. I will be sure to share your survey with our staff. We look forward to seeing you next time you’re in Memphis!
10/10 Excellent
Angela
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 2 nuits en avril 2024
Réponse de Rachel E le 10 mai 2024
Thank you for taking the time to share your feedback with us, following your recent stay. We are delighted to hear our service meet your needs. Your compliments to our team are sincerely appreciated. We look forward to welcoming you back again next year!
8/10 Bien
Tempestt
21 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tempestt
Séjour de 3 nuits en mars 2024
Réponse de Rachel E le 10 mai 2024
•I would like to thank you for taking the time to give us your feedback on the survey. I am pleased you enjoyed your stay and that your experience was pleasant. We enjoy making your travel experience a good one and to know we accomplished that is rewarding. I will be sure to share your survey with our staff. We look forward to seeing you next time you’re in Memphis!
10/10 Excellent
Joshua
Voyage en famille avec de jeunes enfants
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joshua
Séjour de 1 nuit en avril 2024
Réponse de Rachel E le 10 mai 2024
Thank you for taking the time to share your feedback with us, following your recent stay. We are delighted to hear our service meet your needs. Your compliments to our team are sincerely appreciated. We look forward to welcoming you back again next year!
10/10 Excellent
Joe Bob
Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joe Bob
Séjour de 1 nuit en avril 2024
Réponse de Erica Virgous le 12 avr. 2024
Thank you for taking the time to leave your review following your recent stay. I am pleased to read that I gave you exceptional Service. Next time travels bring you this way, we do hope to have the opportunity to welcome you back. Thanks Again!
8/10 Bien
Stephanie
10 avr. 2024
Les points forts : Propreté et personnel et service
Stephanie
Séjour de 2 nuits en avril 2024
Réponse de Rachel E le 10 mai 2024
•I would like to thank you for taking the time to give us your feedback on the survey. I am pleased you enjoyed your stay and that your experience was pleasant. We enjoy making your travel experience a good one and to know we accomplished that is rewarding. I will be sure to share your survey with our staff. We look forward to seeing you next time you’re in Memphis!
6/10 Satisfaisant
Susan
7 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en avril 2024
Réponse de rachel e le 10 mai 2024
I would like to extend my most heartfelt apologies following your recent stay. While you did not rate your experience positively, it is truly disheartening to hear we did not live up to your expectations. We have built a wonderful reputation of creating memories for our guests that surpass those of our competitors and we appreciate you bringing your experience to our attention. We want you to know that this is not the norm by any means and we take your feedback extremely seriously. It is for this reason that we would like the opportunity to regain your trust and confidence.
2/10 Horrible
Theresa
7 avr. 2024
Theresa
Séjour de 1 nuit en avril 2024
Réponse de Rachel E le 10 mai 2024
I would like to extend my most heartfelt apologies following your recent stay. While you did not rate your experience positively, it is truly disheartening to hear we did not live up to your expectations. We have built a wonderful reputation of creating memories for our guests that surpass those of our competitors and we appreciate you bringing your experience to our attention. We want you to know that this is not the norm by any means and we take your feedback extremely seriously. It is for this reason that we would like the opportunity to regain your trust and confidence.
10/10 Excellent
Chloe
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chloe
Séjour de 2 nuits en avril 2024
Réponse de Erica Virgous le 12 avr. 2024
Thank you for taking the time to leave your review following your recent stay. We are pleased to read the team members you came in contact with were all exceptional. Next time travels bring you this way, we do hope to have the opportunity to welcome you back. Thanks Again!
10/10 Excellent
Susan
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 2 nuits en avril 2024
Réponse de Erica Virgous le 12 avr. 2024
Thank you for your excellent comments and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations, and we really appreciate the fact that you chose to stay at the Hampton Inn & Suites at Beale. We appreciate the loyalty to the hotel & to the Hilton Brand.
6/10 Satisfaisant
Patricia
3 avr. 2024
Les points forts : Personnel et service
Patricia
Séjour de 1 nuit en avril 2024
Réponse de Rachel E le 10 mai 2024
I would like to extend my most heartfelt apologies following your recent stay. While you did not rate your experience positively, it is truly disheartening to hear we did not live up to your expectations. We have built a wonderful reputation of creating memories for our guests that surpass those of our competitors and we appreciate you bringing your experience to our attention. We want you to know that this is not the norm by any means and we take your feedback extremely seriously. It is for this reason that we would like the opportunity to regain your trust and confidence.
8/10 Bien
Stuart
1 avr. 2024
Les points forts : Propreté et personnel et service
Stuart
Séjour de 2 nuits en mars 2024
Réponse de Rachel E le 10 mai 2024
•First and foremost, thank you for continuing to choose Hampton Beale for your travels. We are delighted to hear our friendly and attentive staff keeps you coming back for more. We look forward to welcoming you back again soon for your next visit. Safe Travels!
10/10 Excellent
Adam
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adam
Séjour de 3 nuits en mars 2024
Réponse de Rachel E le 10 mai 2024
•First and foremost, thank you for continuing to choose Hampton Beale for your travels. We are delighted to hear our friendly and attentive staff keeps you coming back for more. We look forward to welcoming you back again soon for your next visit. Safe Travels!
10/10 Excellent
Natasha
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natasha
Séjour de 2 nuits en mars 2024
Réponse de De'Errica Virgous le 1 avr. 2024
Thank you for taking the time to share your feedback with us, following your recent stay. We are delighted to hear you found our exceptional service to match the value of our property. Your compliments to our team are sincerely appreciated. We look forward to welcoming you back again next year!
10/10 Excellent
Lisa, Smyrna
Voyage en groupe
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa
Séjour de 3 nuits en mars 2024
Réponse de Rachel E le 10 mai 2024
Thank you for taking the time to fill out the survey and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hampton Inn & Suites at Beale. We appreciate the loyalty to the hotel & to the Hilton Brand.
6/10 Satisfaisant
David
Voyage en famille avec de jeunes enfants
31 mars 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en mars 2024
Réponse de De'Errica Virgous le 1 avr. 2024
I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from us. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important to us and I will definitely take your comments into consideration. Again, I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town
2/10 Horrible
Kenneth
Voyage en famille, Voyage en couple
27 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Kenneth
Séjour de 4 nuits en mars 2024
Réponse de De'Errica Virgous le 28 mars 2024
I would like to extend my most heartfelt apologies following your recent stay. While you did not rate your experience positively, it is truly disheartening to hear we did not live up to your expectations. We have built a wonderful reputation of creating memories for our guests that surpass those of our competitors and we appreciate you bringing your experience to our attention. We want you to know that this is not the norm by any means, and we take your feedback extremely seriously. It is for this reason that we would like the opportunity to regain your trust and confidence.
2/10 Horrible
Andre'
Voyage en famille
26 mars 2024
Andre'
Séjour de 2 nuits en mars 2024
Réponse de De'Errica Virgous le 28 mars 2024
I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from us. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important to us and I will definitely take your comments into consideration. Again, I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.
10/10 Excellent
Joshua
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joshua
Séjour de 2 nuits en mars 2024
Réponse de Rachel E le 10 mai 2024
Thank you for taking the time to fill out the survey and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hampton Inn & Suites at Beale. We appreciate the loyalty to the hotel & to the Hilton Brand.
6/10 Satisfaisant
Kathleen
19 mars 2024
Kathleen
Séjour de 3 nuits en mars 2024
Réponse de Hampton le 24 mars 2024
Thank you for taking the time to give us your feedback. I sincerely apologize your stay here with us at the Hampton Inn & Suites Beale Street did not exceed your expectations. Your willingness to share your recent experience is genuinely appreciated and we will use it as a training tool.
6/10 Satisfaisant
Duane, Mount Pleasant
Voyage en famille avec de jeunes enfants
18 mars 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Duane
Séjour de 1 nuit en mars 2024
Réponse de De'Errica Virgous le 28 mars 2024
I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from us. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important to us and I will definitely take your comments into consideration. Again, I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town
6/10 Satisfaisant
Anthony
17 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Anthony
Séjour de 2 nuits en mars 2024
Réponse de Rachel E le 10 mai 2024
I would like to extend my most heartfelt apologies following your recent stay. While you did not rate your experience positively, it is truly disheartening to hear we did not live up to your expectations. We have built a wonderful reputation of creating memories for our guests that surpass those of our competitors and we appreciate you bringing your experience to our attention. We want you to know that this is not the norm by any means and we take your feedback extremely seriously. It is for this reason that we would like the opportunity to regain your trust and confidence.