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Avis sur RNR Serviced Apartments North Melbourne

4 out of 5
RNR Serviced Apartments North Melbourne
139 Chetwynd Street, North Melbourne, VIC

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 132 avis sur 262." "
Note des voyageurs de 8 (Bien), d’après 84 avis sur 262." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 262." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 262." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 262." "

8,6/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

philippe

Les points forts : Confort de la chambre
un excellent accueil et service a la reception,l appartement est calme bien équipé et confortable. le seul problème est la propreté qui laisse a désirer. chewing-gum, épingle retrouvés a terre balcon très sale
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Sylvain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommande fortement.
Très bien. À recommander. Très bien situé près des transports et du Queen Victoria market...un atout.
Séjour de 28 nuits en décembre 2017
Réponse de Front Office le 1 févr. 2018
Thanks for staying with RNR - appreciate the positive feedback.

10/10 Excellent

Stéphane, Nouvelle-Calédonie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Appartement propre et fonctionnel
Le séjour en lui même s'est super bien passé! Nous sommes allés pour la période mi-juillet. L'hôtel ... rien à dire! Malgré la distance par rapport au centre ville, notre appartement de deux chambres était parfait. Elle était fonctionnelle et agréable à vivre... comme à la maison ! Je le recommande !

8/10 Bien

Nicolas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

8/10 Bien

Sue

Voyage en couple
Les points forts : Propreté et équipements
The property seems a little neglected, furniture torn, external air con unit cables tattered
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Brendan

Les points forts : Propreté
They started charging extra for parking which was very annoying.
Séjour de 1 nuit en mars 2024

8/10 Bien

Kathy

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
The property was located clos e to public transport with easy access to the city and inan attractive street. The receptionist was helpful and the apartment spacious and ideal for a week's stay. The apartment would have benefitted from a good clean and the stand alone fan was broken. Although the apartment was light, there was no view from either room on account of the opaque glass. Prior to our arrival I had rung and confirmed that we would be checking in after office hours and was advised that would not be a problem - on arrival it was !
Séjour de 7 nuits en février 2024

4/10 Médiocre

Eleanor

Voyage en famille
Les points faibles : Équipements
We should have been told about the construction going on early mornings only meters from our accommodation. Right outside our bedroom windows. The place was okay but cleanliness wasn’t great. We had some person staying at the accomodation yelling out from 4am in the morning until 6am on our last nights stay. When that stopped the construction began. No sleep!! When asking for a late checkout because of previous nights ordeal, the front reception said 11am max!! No apologies. So no will not be staying again.
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Kylie

Voyage en famille
Les points faibles : Propreté
Great location and good for what we paid. A little maintenance required though (blind broken, power outlet for washing machine not working, moldy shower) Carpark is really tight width and height so be mindful if you have a bigger car! Lovely staff who let us check in early so we could get ready.
Séjour de 2 nuits en février 2024

10/10 Excellent

Julie

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en février 2024

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté et confort de la chambre
Good accomodation, excellent location
Good accomodation, excellent location being so close to the free tram zone and being able to park there. Also, very understanding staff when our car wouldnt start to give us extra time in the room on check out while it was sorted!
Séjour de 3 nuits en février 2024

8/10 Bien

Amanda

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

8/10 Bien

Bev

Les points forts : Propreté et infrastructures et conditions de l’hébergement
We were greeted by a friendly receptionist. The room was clean and tidy. Parking was very tight and difficult to find a spot late in the evening. Very disruptive sleep Sunday night with other guests coming and going, slamming doors.
Séjour de 2 nuits en janvier 2024

8/10 Bien

Frederic

Voyage en famille
Les points forts : Équipements
The apartments are a good size and in a great location walking distance to Queen Victoria markets and the CBD. Parking was easy, but it would be tight for large vehicles. Kitchen wasn’t well equipped and the cleanliness wasn’t fantastic but overall good value for money.
Séjour de 4 nuits en décembre 2023

10/10 Excellent

JOONWOO

Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en décembre 2023

8/10 Bien

trevor

Séjour de 1 nuit en décembre 2023

8/10 Bien

Jacqueline

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Laurey

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ideal location for people visiting the major hospitals. 1 bedroom apartments was very nice. Would recommend to book direct through hotel as its cheaper
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Kellie

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Car parking was tight for a big car but apartment was nice and staff where helpful and friendly
Séjour de 7 nuits en novembre 2023

2/10 Horrible

Justin

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Shirley

Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Stephen

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Check in after hours was arranged and went well. Queen bed was a bit hard and there wasn't much room to get around it. Parking secure but tight. Lower ground parking is scary.
Séjour de 5 nuits en novembre 2023

10/10 Excellent

Donna

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great place to stay, was close to the facilities we required. Lady at desk was very helpful.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Fonny

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Walking distance to Queen Vic Market.
Séjour de 3 nuits en octobre 2023

8/10 Bien

Kirsty

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location and price. Booked two apartments and they were quite different. The ground level apartment wasn’t as light and open as level 1 but did have a big courtyard in comparison. Kitchen was good, space was sufficient. Overall would recommend.
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Jason

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Great value and position but showing its age and sadly this time was smelly due to recent maintenance and lack of ventilation before renting.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Lynette

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Debra

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Property was great, however the room was missing an iron board and spare toilet paper.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Gabrielle

Voyage en famille
Les points faibles : Propreté
Late booking
The apartment we stayed in was pretty tired. The couch was ripped, the blinds had permanent stains on them and the shower was mouldy. We needed last minute accommodation for one night unexpectedly so it did the job but we wouldn't have wanted to stay any longer.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Sushil

Voyage d’affaires
Les points forts : Propreté
The location was walkable Transport to restaurants and shops was excellent
Séjour de 4 nuits en septembre 2023

8/10 Bien

Graeme

Séjour de 1 nuit en septembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Receptionist was extremely happy and helpful, making me feel very welcome. Room was very nice and comfortable. No view from the balcony has it had all frosted glass and construction happening outside in the morning. No smoking allowed on the balcony. Smoking area is a creapy little seat down the drive way to the garage. Good location close to all the hospitals.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

sally

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Shower had black mould in it everywhere! The ironing board had a build up of dust and dirt, The Balcony had not been cleaned for no idea how long it was very dirty. There was food sprayed up the way near the table and where the rubbish bin was. The bed was so uncomfortable we had to use it as a single bed.

10/10 Excellent

Ranjana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very private, clean, comfortable and close to amenities
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Bernard

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property itself was great, however one apartment partied all night despite our protestations and having nobody on site to enforce the noise curfew made it difficult. Not RNRs fault, just a lack of respect for other people from some guests
Séjour de 2 nuits en septembre 2023

2/10 Horrible

Terzann

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Douglas

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Poor signage for car park told to look for sign to tap key card but sign was too tiny to see. Liked late checkout and kitchen
Séjour de 1 nuit en août 2023

8/10 Bien

Alexandria

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
An amazing shower and overall tidy modern property. Just some marks out of walls sue to high traffic use and mess under furniture. Reception is lovely - the lady gave us tips for around the area and was very welcoming. Very central to what we needed
Séjour de 7 nuits en août 2023

8/10 Bien

Ashlee

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location with easy access to public transport. Communication was quick and was an easy process to check in after hours.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Rachel

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Adam

Voyage en famille
Les points forts : Propreté et confort de la chambre
good family option
Good family accommodation. Walking distance to small grocery stores, restaurants and even down town Melbourne. A few extra kitchen items - bowls , plates etc would be great otherwise everything at this hotel is great
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Jason

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great for shot or long stays and at a reasonable price
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Olivia

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
While the room overall was okay in terms of size and features, there were some really disappointing aspects. As soon as we walked into the room there was a horrific smell that was like indescribably bad in the whole place. The ‘balcony’ door had been left slightly open which makes me think they knew about the smell and left it anyway. No efforts had been made to use disinfectant or room spray and it was so awful that we aired out the room for hours and had to go out and it still remained for the entire stay so possibly in the walls or vents. There was no way to get assistance as no 24 hour desk. When I went to check out / discuss it in the morning there was no one at the desk despite it being 10 minutes after they were supposedly staffed. I don’t like writing bad reviews so I would chalk this up to being random if it weren’t for the fact that the hygiene standards as a whole were lacking. The shower had plenty of mould built up, the carpets weren’t very clean, everything just felt a bit dirty. The room had decent features overall and wasn’t toooo bad for the price. The only other thing I would say is it is a serious stretch that the room is advertised as a ‘city view’. The only way I could see any city would be to stand on a balcony chair on a specific angle to look behind the building in front. The balcony is covered anyway and the building is behind another building so i’m not sure how you could possibly call it that.

2/10 Horrible

Ethan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Canceled our booking immediately after checking in, shower filled with black mould, thick layers of dirt and dust in all corners of every room, our sons asthma flared up after being there for 15 minutes, stains and smears on the walls and ceiling, the “leather” lounge looks like it was picked up of the side of the road, I have never seen accommodation in a worse state on arrival, absolutely disgusting
Séjour de 2 nuits en juin 2023

10/10 Excellent

Tanya

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Always enjoy staying here, love the area and easy parking. Facilities are great, cannot fault anything and great customer service.
Séjour de 2 nuits en mai 2023

4/10 Médiocre

carol

Voyage en famille
Les points faibles : Propreté
Never again
We had two 2 bedroom apartments book when we arrived one of the rooms only had one bed and this room had a very strong smell. The other room had a syringe in the wardrobe, dirty face washer in the bathroom and the kitchen was not clean. They did give us another room which was better than the others but still not up to standard with a toilet roll in the bedside table that someone else left there
Séjour de 2 nuits en mai 2023

8/10 Bien

Tanya

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Location was great, quiet and in a beautiful area. Room was good and staff responsive to our needs.
Séjour de 2 nuits en avril 2023

8/10 Bien

Gary

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good transport links either end of street Quite basic kitchen accessories Washer dryer quite difficult to operate
Séjour de 6 nuits en avril 2023

6/10 Satisfaisant

Glen

Voyage d’affaires
Over priced, dark, dirty shower, small very tight parking
Séjour de 1 nuit en avril 2023