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Avis sur Hotel Collins

4 out of 5
Hotel Collins
182 Collins Street, Melbourne, VIC

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 874 avis sur 2305." "
Note des voyageurs de 8 (Bien), d’après 980 avis sur 2305." "
Note des voyageurs de 6 (Satisfaisant), d’après 295 avis sur 2305." "
Note des voyageurs de 4 (Médiocre), d’après 115 avis sur 2305." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 2305." "

8,2/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Diane

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Très bien situé. Bel accueil. Avons apprécié toutes les commodités, notamment la buanderie. Nous réserverions à nouveau sans hésitation.
Séjour de 2 nuits en mars 2024
Réponse de Angela le 19 mars 2024
Bonjour Diane, merci d'avoir pris le temps de laisser votre avis sur votre recent séjour à Hotel Collins. Nous sommes ravis que vous ayez apprécié notre emplacement, le bel accueil ainsi que la buanderie parmi nos autres commodities. Cordialement, Angela

10/10 Excellent

laurent

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Très bonne situation
Séjour de 1 nuit en mars 2024
Réponse de Hotel Collins le 13 mars 2024
Hi Laurent, Thank you for taking the time to leave a review of your recent stay with us. We are so delighted to see that you had a great stay and liked our location. We hope to welcome you back again in the future. Kind regards, Hotel Collins

10/10 Excellent

Moira

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Collins le 16 janv. 2024
Thank you for your fantastic review, Moira. We appreciate your high rating. We look forward to welcoming you again.Kind regards,

8/10 Bien

Ludovic

Les points forts : Propreté et personnel et service
Correct
Hôtel bien situé et bien agencé mais un peu vetuste
Séjour de 5 nuits en mars 2018
Réponse de Collins Hotel le 18 mars 2018
Good morning Ludovic, thank you for sharing your feedback. We are very pleased you enjoyed the location. We are an old building due to its heritage however we work very hard on maintaining it. Thank you for choosing to stay with Collins Hotel. Kind Regards, Collins Hotel.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe emplacement, chambre confortable. Adresse idéale pour visiter Melbourne.
Réponse de Collins Hotel le 27 févr. 2018
Good afternoon, thank you for sharing your feedback. We are pleased you enjoyed the location and delighted you had a comfortable stay. Thank you for choosing to stay with Collins Hotel. We hope to see you again. Kind Regards, Collins Hotel.

8/10 Bien

DANIEL, Nouméa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Valeur sure
Bel hôtel pour un moment de détente en famille

10/10 Excellent

David, Rangiroa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rien à dire
Emplacement idéal en plein Centre de Melboune face au théâtre Régent séjour parfait. Personnel à votre écoute

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Chris

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Fantastic central location close to all the action. Very helpful staff and great arrangements for parking our car at a very good price
Séjour de 1 nuit en mai 2024

8/10 Bien

Jessica

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It’s a little outdated but for the price it is very spacious and close to public transport and the shops
Séjour de 2 nuits en mai 2024

10/10 Excellent

Emily

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Took my daughter away for a girls night. Reception lady was so lovely, room was great, bed & pillows very comfortable. Would recommend any of my family and friends to stay here. We can’t wait to return on our next adventure.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Collins le 21 mai 2024
Dear Emily, Thank you for taking the time to leave a review of your recent stay with us. We are extremely glad to see that you had a good stay. We are delighted to hear that you loved our comfortable rooms and appreciated our staff. We hope to welcome you again for another great stay! Kind regards, Hotel Collins

10/10 Excellent

Jennifer

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great allrounder!
Séjour de 2 nuits en mai 2024
Réponse de Hotel Collins le 9 mai 2024
Dear Jennifer, Thank you for taking the time to review your recent stay at Hotel Collins. We are delighted to learn that you enjoyed your stay. We are pleased that you appreciated our place. We look forward to welcoming you back again soon. Kind regards, Hotel Collins

10/10 Excellent

Mark

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff are lovely.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Collins le 18 avr. 2024
Dear Mark,We are thrilled to hear that you found our staff at Hotel Collins to be lovely. We take great pride in providing exceptional service to our guests, and it's always rewarding to receive positive feedback.We hope to have the pleasure of welcoming you back for another great stay!Kind regards,Sany

6/10 Satisfaisant

Jamie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Was clean and a convenient location. Was happy with my stay.
Séjour de 4 nuits en avril 2024
Réponse de Hotel Collins le 17 avr. 2024
Hi Jamie, Thank you for taking the time to review your recent stay with us. We are delighted to hear that you enjoyed your stay with us and found our rooms clean and our location very convenient. We look forward to welcoming you again with another great stay. Kind regards, Hotel Collins

10/10 Excellent

sherie

Les points forts : Équipements
The property was clean, modern close to all amenities, great close to the theatre in Flinders Street train station
Séjour de 1 nuit en avril 2024
Réponse de Hotel Collins le 10 avr. 2024
Dear Sherie, Thank you for taking the time to review your recent stay with us. We are thrilled to hear that you found our location great and our property clean. We hope to welcome you back again for another great stay! Kind regards, Hotel Collins

8/10 Bien

Aza

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Simple, very roomy. Excellent location. Nice staff.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Collins le 25 mars 2024
Dear Aza,Thank you for taking the time to leave us a review! We are thrilled to hear that you enjoyed your stay with us and found our rooms spacious, our location excellent, and our staff friendly. We hope to welcome you back for another great stay!Kind regards,Sany

10/10 Excellent

Simon

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location in the CBD for a trip to Melbourne, within short walk of all of the main attractions. Very comfortable too.
Réponse de Hotel Collins le 13 mars 2024
Hi Simon,Thank you for taking the time to leave a review of your recent stay with us. We are so delighted to see that you had a great stay and liked our great location and comfortable rooms. We hope to welcome you back again in the future. Kind regards, Hotel Collins

8/10 Bien

Elsie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotel Collins le 21 mars 2024
Dear Elsie,Thank you for rating your recent stay with us. We are happy to see that you enjoyed your stay at Hotel Collins.We hope to have the opportunity of welcoming you back for another great stay.Kind regards,Sany

10/10 Excellent

Malcolm

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy access 24/7
Séjour de 2 nuits en mars 2024
Réponse de Hotel Collins le 13 mars 2024
Hi Malcolm, Thank you for taking the time to leave a review of your recent stay with us. We are so delighted to see that you had a great stay and loved the conveniency of our place. We hope to welcome you back again in the future. Kind regards, Hotel Collins

10/10 Excellent

gordon

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I liked everything look forward to going again soon.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Collins le 13 mars 2024
Hi Gordon, Thank you for taking the time to leave a review of your recent stay with us. We are so delighted to see that you had a great stay and liked everything about our place. We hope to welcome you back again in the future. Kind regards, Hotel Collins

8/10 Bien

Margaret

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excellent Location!
Séjour de 1 nuit en février 2024
Réponse de Hotel Collins le 4 mars 2024
Dear Margaret, Thank you for taking the time to review your recent stay with us. We are delighted to hear that you enjoyed our great location. We hope to have the pleasure of welcoming you back for another great stay! Kind regards, Hotel Collins

10/10 Excellent

Claire

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was well positioned, quiet, had all your basic needs covered and the staff were very pleasant. Happy to stay again.
Séjour de 2 nuits en février 2024
Réponse de Hotel Collins le 4 mars 2024
Dear Claire,Thank you for taking the time to review your recent stay with us. We are delighted to hear that you found our location great, loved the quiet and well-equipped room and appreciated our staff. We hope to have the pleasure of welcoming you back for another great stay! Kind regards, Hotel Collins

10/10 Excellent

Robert

Séjour de 2 nuits en février 2024
Réponse de Hotel Collins le 21 mars 2024
Dear Robert,Thank you kindly for such a great rating. We are glad to see that you enjoyed your overall stay with us.We hope to have the opportunity of welcoming you back for another great stay.Kind regards,Sany

10/10 Excellent

Bianca

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very helpful staff, would stay here again
Séjour de 1 nuit en février 2024
Réponse de Hotel Collins le 17 févr. 2024
Hi Bianca, Thank you for rating your recent stay with us. We are very appreciative of your high rating and are glad that you appreciated our staff. We look forward to welcoming you back! Kind regards, Hotel Collins

10/10 Excellent

Louise

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A great spot! We will stay there again!
Séjour de 3 nuits en février 2024
Réponse de Hotel Collins le 12 févr. 2024
Dear Louise, Thank you for taking the time to leave a review. We are delighted that you found our location great. We look forward to welcoming you again for another wonderful stay! Kind regards, Hotel Collins

10/10 Excellent

Isabelle

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I would totally recommend this apartment hotel. The staff is really friendly and helpful. The apartment is very clean and comfortable. The kitchen is well equipped for cooking light meals. The toaster, microwave and water kettle are nice to have. It’s possible to do laundry and drying your clothes for free. They even provide washing powder for free. The location is amazing for doing sightseeing. It is totally quiet in regards to street noises.
Séjour de 3 nuits en février 2024
Réponse de T le 11 févr. 2024
Dear Isabelle,Thank you for your fantastic 5/5 review! We're thrilled to hear that you had such a positive experience at our hotel.We're delighted that you found our staff friendly and helpful, and you enjoyed the cleanliness and comfort of the apartment. It's great to know that our kitchen and complimentary laundry facilities added to your overall satisfaction.We appreciate your recommendation and look forward to hosting you again for another enjoyable stay.Best regards, Hotel Collins

10/10 Excellent

Barbara

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly and helpful reception staff
Séjour de 1 nuit en février 2024
Réponse de T le 11 févr. 2024
Dear Barbara,Thank you for the wonderful review! We're thrilled you found our reception staff friendly and helpful. We look forward to hosting you again.Kind regards, Hotel Collins

10/10 Excellent

James

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Excellent hotel.
Clean, comfortable, good facilities, helpful staff and a fantastic location. Great option for short or long stays in the Melbourne CBD.
Séjour de 2 nuits en février 2024
Réponse de Angela le 9 févr. 2024
Hi James, thank you for taking the time to review your recent stay at Hotel Collins. We are delighted that you found the room clean and comfortable with good facilities and helpful staff. Thank you for the 10 out of 10 rating! Your feedback is much appreciated. Kind regards, Hotel Collins

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Great option in Melbourne
Great location and clean and comfortable. A lovely welcome at reception with recognition that it was not my first stay there. A lively little sanctuary in the middle of Melbourne.
Séjour de 1 nuit en février 2024
Réponse de Hotel Collins le 8 févr. 2024
Hi!Thank you for taking the time to leave a review. We are delighted that you found our location great, our rooms clean and comfortable and appreciated our lovely staff. We look forward to welcoming you again for another stay! Kind regards, Hotel Collins

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly staff and clean rooms
Séjour de 1 nuit en février 2024
Réponse de Hotel Collins le 8 févr. 2024
Dear Stephen, Thank you for taking the time to leave a review. We are delighted that you found our rooms clean and appreciated our friendly staff. We look forward to welcoming you again for another stay! Kind regards, Hotel Collins

8/10 Bien

Lynda Maree

Voyage en couple
Les points forts : Propreté et équipements
Great location for theatre
Séjour de 1 nuit en février 2024
Réponse de Hotel Collins le 8 févr. 2024
Dear Lynda Maree,Thank you for taking the time to leave a review. We are delighted that you found our location great. We look forward to welcoming you again for another stay! Kind regards, Hotel Collins

10/10 Excellent

Jenny

Voyage en couple
Les points forts : Propreté et équipements
Everything was terrific and only the drapes not closing fully in the lounge area could have made the apartment that bit darker. Staff on reception are absolutely fabulous. Enjoyed our stay.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Collins le 7 févr. 2024
Dear Jenny, Thank you for taking the time to leave a review of your recent stay with us. We are extremely glad that you had a good stay and appreciated everything including our staff. Also, I would like to express our apologies with the inconvenience caused by the drapes. Your feedback is valuable to us, and we are working on improving our services. Kind regards, Hotel Collins

6/10 Satisfaisant

NARELLE

Séjour de 1 nuit en février 2024
Réponse de Angela le 9 févr. 2024
Hi Narelle, thank you for taking the time to review your recent stay. We hope to welcome you back again for an improved experience. Kind regards, Hotel Collins

6/10 Satisfaisant

Connie

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Really nice. Please provide milk for the tea and clear windows. Ad was deceiving as picture shows hotel on street but it’s in alley
Séjour de 2 nuits en février 2024
Réponse de Hotel Collins le 5 févr. 2024
Dear Connie,Thank you for taking the time to review your recent stay with us. We are glad to see that you found our hotel to be really nice and we do apologise if there was any miscommunication regarding milk as we do provide this in your apartment. We also apologise that your apartment did not have a city view. If you decide to stay again, you may add any additional requests such as a view. We thank you again for your feedback!Kind regards,Sany

10/10 Excellent

Melissa, Fern bay

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Collins le 1 févr. 2024
Hi Melissa,Thank you for rating your experience with us.We are so delighted to see that you had a great stay overall.We hope to accommodate you again in the future.Kind regards,Sany

10/10 Excellent

Amanda

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great city location. A hidden gem. Lovely rooms, comfortable bed, generous kitchen facilities.
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Collins le 30 janv. 2024
Dear Amanda, Thank you so much for your lovely review. We are glad you found our location great, our rooms lovely and comfortable and kitchen facilities suited for your needs. We look forward to welcoming you again for another stay! Kind regards, Hotel Collins

8/10 Bien

Rachel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
Great location to explore Melbourne, especially if going to the theatre. Reception staff friendly and accommodating. Loved the natural light and lounge room view in our 2 bedroom apartment and the spacious living/dining/kitchen area. Apartment needed a bit of maintenance but was clean and tidy. The bathroom was in the middle of the 2 rooms so had a door either side but they had no locks. Was good for us but if you had another couple or someone you weren’t as comfortable with you might not like it as unable to lock bathroom.
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Collins le 31 janv. 2024
Dear Rachel, Thank you for taking the time to leave a review. We are delighted that you found our location great, our rooms spacious and clean and appreciated our friendly and accommodating staff. Many apologies for some maintenance issue but we are in the process of refurbishing our rooms without losing the heritage history of our property. Regarding the bathroom lock, we have noted this one and will suggest it to the management. We look forward to welcoming you again for another stay! Kind regards, Hotel Collins

10/10 Excellent

Rex

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Love staying there
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Collins le 30 janv. 2024
Dear Rex, Thank you so much for your lovely review. We are glad you had a great stay with us. We look forward to welcoming you again for another stay! Kind regards, Hotel Collins

8/10 Bien

Cassandra

Voyage en famille
Les points forts : Propreté et confort de la chambre
Great location directly across from Regent Theatre. Comfortable and spacious. Furniture and furnishings a bit worn and outdated. Could do with a freshen up.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Collins le 29 janv. 2024
Dear Cassandra,Thank you for taking the time to leave a review. We are delighted that you found our location great and our rooms spacious and comfortable. Many apologies for the room looking worn and outdated but we are in the process of refurbishing our rooms without losing the heritage history of our property. We look forward to welcoming you again for another stay!Kind regards,Hotel Collins

10/10 Excellent

Timothy

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very comfortable apartment in a great location
Séjour de 1 nuit en janvier 2024
Réponse de T le 28 janv. 2024
Dear Timothy, Thank you for rating us highly. We are extremely glad to see that you enjoyed your stay and found our apartment comfortable. We look forward to welcoming you back! Kind regards, Hotel Collins

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
The reception and elevator area was quite small but the room was comfortable and great location hotel.
Séjour de 2 nuits en janvier 2024
Réponse de Angela le 23 janv. 2024
Dear valued guest, thank you for taking the time to review your recent experience at Hotel Collins. We're pleased that you appreciated the comfortable room and our great location. We're sorry to hear that you found the lift and reception area smaller than expected: we value your feedback and will consider your comments when making future improvements. Kind regards, Hotel Collins

10/10 Excellent

Paul

Les points forts : Propreté
Friendly staff and clean room. Pleasant enough room, however it needs a refresh and closer attention to maintenance. For example in my room the dishwasher was out of order, the blind in the living area was unusable and one of the bedside lamps did not work (not the bulb).
Séjour de 3 nuits en janvier 2024
Réponse de Angela le 19 janv. 2024
Dear Paul, thank you for taking the time to review your recent stay. We are pleased to hear that you found our staff friendly and that the room was clean and pleasant. We are sorry to hear about the maintenance issues you experienced: we have passed this information on to our Maintenance team for immediate repair. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an improved experience. Kind regards, Hotel Collins

8/10 Bien

Peter

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property is ideally situated near the city centre and just opposite the theatre that we had booked for that evening. We just needed somewhere to sleep so the kitchen facilities which seemed to be extensive were wasted on us.
Séjour de 1 nuit en janvier 2024
Réponse de Angela le 19 janv. 2024
Dear Peter, thank you for taking the time to review your recent stay at Hotel Collins. We are pleased to hear that you found our location so central and convenient. Kind regards, Hotel Collins

10/10 Excellent

Ryoji

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Angela le 12 janv. 2024
Thank you, Ryoji, for rating your stay at Hotel Collins with a 5 out of 5. We are pleased that you enjoyed your stay and look forward to welcoming you again soon. Kind regards, Hotel Collins

10/10 Excellent

Lisa M

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Collins le 18 janv. 2024
Thank you for your fantastic review, Lisa. We really appreciate your high rating. We look forward to welcoming you back! Kind regards,

10/10 Excellent

Lawrence

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de T le 18 janv. 2024
Thank you for the 10/10 rating of your recent stay with us, Lawrence. We are delighted to see that you enjoyed your stay, and we look forward to welcoming you back! Kind regards, Hotel Collins

8/10 Bien

Erin

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The bed was quite uncomfortable and no streaming to tv.
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Collins le 18 janv. 2024
Dear Erin, Thank you for taking the time to rate your recent stay with us. We are happy to hear that you enjoyed your stay. However, we would like to sincerely apologize for the inconvenience caused by the bed and the TV. We are currently looking to improve in these areas. We hope to welcome you back for an improved stay! Kind regards,

8/10 Bien

Norman

Les points forts : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Collins le 18 janv. 2024
Dear Norman, Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had a good stay. We look forward to seeing you again. Kind regards,

10/10 Excellent

Emilio

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent service and great parking discounts.
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Collins le 18 janv. 2024
Dear Emilio, Thank you for taking the time to rate your stay with us. We are extremely happy that you had a great stay and rated us 5/5. Your highlight on our convenient parking arrangement is appreciated! We look forward to welcoming you back! Kind regards,

10/10 Excellent

Ratih

Séjour de 2 nuits en janvier 2024
Réponse de Hotel Collins le 16 janv. 2024
Thank you, Ratih, for your 5/5 rating. We are extremely happy to hear that you enjoyed your stay. We look forward to seeing you again.