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Avis sur Holiday Inn Werribee, an IHG Hotel

4 out of 5
Holiday Inn Werribee, an IHG Hotel
22 SYNNOT STREET, Werribee, VIC

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 153 avis sur 213." "
Note des voyageurs de 8 (Bien), d’après 44 avis sur 213." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 213." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 213." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 213." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Jamal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Holiday Inn Werribee le 30 nov. 2023
Good afternoon Jamal,We are so pleased to hear you have enjoyed your recent stay with us! We hope to see you again soon :)

10/10 Excellent

Raphael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel assez moderne. Parfait pour un stop d’une nuit. Bon petit déjeuner. Rapport qualité prix, très très bon. Je recommande
Séjour de 1 nuit en mars 2022
Réponse de Rajesh Panday le 8 mai 2022
Hi Raphael, Thank you for taking the time to share your feedback with us. You are a valued guest and we appreciate your feedback. We are glad that you have enjoyed your stay with us. We are also glad that you found the breakfast was good value for money. We hope to welcome you back soon. Regards Rajesh Panday Hotel Service Assistance Manager

10/10 Excellent

Jaya

Les points forts : Propreté
Good
Séjour de 1 nuit en mai 2024
Réponse de Lolita le 19 mai 2024
Dear Jaya, Thank you for taking the time to tell us about your experience at Holiday Inn Werribee.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lolita Viscayno Hotel Services Assistant Manager

10/10 Excellent

SHERIF

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff they’re also helpful
Séjour de 1 nuit en avril 2024
Réponse de Holiday Inn Werribee le 26 avr. 2024
Dear SHERIF,Thank you so much for your lovely review!We hope to see you again in the near future. Kind regards,Holiday Inn Werribee

10/10 Excellent

Phani Varma

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Near to all amenities
Séjour de 1 nuit en avril 2024
Réponse de Holidae Inn le 25 avr. 2024
Dear Phani Varma,Thank you so much for leaving us such a great review! We hope you stay with us in the near future. Kind regards,Holiday Inn Werribee

10/10 Excellent

Mary, Auckland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The receptionist that served us was amazing. The room was clean as well.
Séjour de 1 nuit en mars 2024
Réponse de Holiday Inn Werribee le 3 avr. 2024
Dear Mary,Thank you so much for your lovely review! We hope to see you again in the near future. Kind regards,Holiday Inn Werribee

8/10 Bien

Claudio

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hotel nice and modern
Séjour de 1 nuit en mars 2024
Réponse de Jrue Holiday le 17 mars 2024
Dear Claudio,Thank you so much for your lovely review!We hope to see you again in the near future.Kind regards,Jerome

10/10 Excellent

Cassandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Holidae Inn le 24 févr. 2024
Dear Cassandra,Thank you for your rating!We hope to see you again soon. Kind regards,Holiday Inn Werribee

10/10 Excellent

Samantha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Werribee le 23 févr. 2024
Dear Samantha, Thank you so much for your rating!We hope to see you again in the near future. Kind regards,Holiday Inn Werribee

10/10 Excellent

LEE

Séjour de 1 nuit en février 2024
Réponse de Holiday Inn Werribee le 13 févr. 2024
Dear Lee,Thank you so much for the lovely rating.We hope you stay with us again in the near future. Kind regards,Holiday Inn Werribee

10/10 Excellent

KERRY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Two night stay
Nice modern clean room. Handy location walking distance to shopping and train. Thought the restaurant was overpriced for the quality of food in the evening but buffet breakfast was very good.
Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Werribee le 13 févr. 2024
Dear Kerry,Thank you for taking the time to tell us about your experience at Holiday Inn Werribee. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Holiday Inn Werribee

10/10 Excellent

Sukrita

Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Werribee le 13 févr. 2024
Dear Sukrita,Thank you so much for your review!We hope to see you again in the near future. Kind regards,Holiday Inn Werribee

10/10 Excellent

osen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Holiday Inn Werribee le 13 févr. 2024
Dear Osen,Thank you for taking the time to tell us about your experience at Holiday Inn Werribee. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Holiday Inn Werribee

8/10 Bien

Arlene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic views, great dining, plenty of parking, great customer service and lovely room. Close to shops, public transport and eateries.
Séjour de 1 nuit en février 2024
Réponse de Holiday Inn Werribee le 13 févr. 2024
Dear Arlene, Thank you for taking the time to tell us about your experience at Holiday Inn Werribee. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Holiday Inn Werribee

6/10 Satisfaisant

Dominic

Séjour de 2 nuits en janvier 2024
Réponse de Holiday Inn Werribee le 20 mars 2024
Good morning Dominic,Your feedback is appreciated, here at Holiday Inn Werribee we are always looking for ways to better our services. Thank you for choosing to stay with us and we hope to see you again soon!

8/10 Bien

Jan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Holiday Inn Werribee le 1 févr. 2024
Thank you for choosing Holiday Inn Werribee. We appreciate your feedback. We are always looking for new ways to improve. Hoping to see you return to the hotel again soon! Have a wonderful day :)

8/10 Bien

Daniel

Séjour de 2 nuits en janvier 2024
Réponse de Holiday Inn Werribee le 1 févr. 2024
Thank you for choosing Holiday Inn Werribee. We appreciate your feedback. We are always looking for new ways to improve. Hoping to see you return to the hotel again soon! Have a wonderful day :)

10/10 Excellent

M Arif

Séjour de 1 nuit en janvier 2024
Réponse de Holiday Inn Werribee le 1 févr. 2024
Thank you for choosing Holiday Inn Werribee. We appreciate your feedback. Hoping to see you return to the hotel again soon! Have a wonderful day :)

10/10 Excellent

M Arif

Séjour de 1 nuit en décembre 2023
Réponse de Lolita Viscayno le 29 janv. 2024
Dear M.Arif, Thank you for taking the time to tell us about your experience at Holiday Inn Werribee..Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Should we be of further assistance please contact hotel on 038713030 or email reservations.melws@ihg.com.Kind Regards, Lolita ViscaynoHotel Services Assistant Manager

10/10 Excellent

Susanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2023
Réponse de Holiday Inn Werribee le 1 févr. 2024
Thank you for choosing Holiday Inn Werribee. We appreciate your feedback. Hoping to see you return to the hotel again soon! Have a wonderful day :)

10/10 Excellent

Lotta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean, nice and cozy hotel in Werribee. Great breakfast.
Séjour de 1 nuit en décembre 2023
Réponse de Holiday Inn Werribee le 1 févr. 2024
Thank you for choosing Holiday Inn Werribee. We appreciate your feedback. Hoping to see you return to the hotel again soon! Have a wonderful day :)

10/10 Excellent

Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Holiday Inn Werribee le 1 févr. 2024
Thank you for choosing Holiday Inn Werribee. We appreciate your feedback. Hoping to see you return to the hotel again soon! Have a wonderful day :)

10/10 Excellent

Norman

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet despite being in a main town hub.
Séjour de 2 nuits en décembre 2023
Réponse de Cameron Harrison le 25 déc. 2023
Thank you for your review

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Cameron Harrison le 25 déc. 2023
Thank you for your review

10/10 Excellent

Jia-Syuan

Séjour de 1 nuit en décembre 2023
Réponse de Lolita Viscayno le 9 janv. 2024
Dear Jia-Syuan, Thank you for taking the time to rate us about your experience at Holiday Inn Werribee.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 038713030 or reservations.melws@ihg.com.Sincerely,Lolita Viscayno Hotel Services Assistant Manager

10/10 Excellent

George

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything very good,easy parking, friendly helpful staff, clean rooms.
Séjour de 1 nuit en décembre 2023
Réponse de Cameron Harrison le 25 déc. 2023
Thank you for your review

8/10 Bien

john

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel location is great.
Séjour de 3 nuits en décembre 2023
Réponse de Holiday Inn Werribee le 6 déc. 2023
Thank you so much for your review! We hope to see you again in the near future. Kind regards,Holiday Inn Werribee

10/10 Excellent

Shannon

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BEST REVIEW
Amazing experience one of the best ive stayed in staff are polite and friendly.
Séjour de 1 nuit en décembre 2023
Réponse de Holiday Inn Werribee le 6 déc. 2023
Thank you so much for your review! We hope to see you again in the near future. Kind regards,Holiday Inn Werribee

8/10 Bien

Amna

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Holiday Inn Werribee le 6 déc. 2023
Thank you so much for your review! We hope to see you again in the near future. Kind regards,Holiday Inn Werribee

10/10 Excellent

Brett

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff Bar was lovely Easy parking Room Upgraded on arrival 👌
Séjour de 1 nuit en novembre 2023
Réponse de Holiday Inn Werribee le 29 nov. 2023
Good afternoon,Thank you for the wonderful feedback! We are so pleased to hear you enjoyed your recent stay! We hope to see you again soon!

10/10 Excellent

Olivia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They made my stay wonderful
Séjour de 3 nuits en novembre 2023
Réponse de Holiday Inn Werribee le 29 nov. 2023
Good afternoon,Thank you for the wonderful feedback! We are so pleased to hear you enjoyed your recent stay! We hope to see you again soon!

10/10 Excellent

Sarina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Cameron Harrison le 22 nov. 2023
Hi Sarina,Thank you so much for your reviewKind Regards

10/10 Excellent

Jacinta

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Lolita le 20 nov. 2023
Dear Jacinta, Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 038713030 or reservations.melws@ihg.com.Kind Regards, Lolita ViscaynoHotel Services Assistant Manager

10/10 Excellent

Enza

Les points forts : Équipements
My stay was excellent x
Séjour de 1 nuit en novembre 2023
Réponse de Lolita le 20 nov. 2023
Dear Enza, Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 038713030 or reservations.melws@ihg.com.Kind Regards, Lolita Viscayno Hotel Sevices Assistant Manager

8/10 Bien

Astrid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Holiday Inn Werribee le 19 nov. 2023
Good evening Astrid,Thank you so much for you review.We hope to see you again in the near future. Kind regards,Holiday Inn Werribee

8/10 Bien

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was nice, the place in general clean and modern, would stay again!
Séjour de 1 nuit en novembre 2023
Réponse de Holiday Inn Werribee le 17 nov. 2023
Good afternoon Matthew,Thank you for your review! We hope to se you again in the near future. Kind regards,Holiday Inn Werribee

10/10 Excellent

Willie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Holidae Inn le 14 nov. 2023
Good morning Willie,Thank you so much for your rating.We hope to see you again soon!Kind regards,Holiday Inn Werribee

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We were there for a night and we arrived lately in the night. The check-in was easy even late at night.
Séjour de 1 nuit en novembre 2023
Réponse de Holidae Inn le 10 nov. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Werribee.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Holiday Inn Werribee

10/10 Excellent

Thea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family had a great stay, staff were exceptional and helpful when needed. Reccomend the accommodation. Not so much the restaurant. A bit overpriced and one staff member didn't have great people skills but there are plenty of other food options in the area. Overall accommodation was great priced and very pleasant
Séjour de 2 nuits en novembre 2023
Réponse de Cameron le 8 nov. 2023
Hi Thea,Thank you so much for your feedback. We will keep working on our people skills. Super glad to hear you enjoyed your stay we hope you come stay with us again in the future.Kind Regards,Holiday Inn Werribee Team

10/10 Excellent

Colleen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely accommodation and staff
Séjour de 1 nuit en octobre 2023
Réponse de Jerome Magnaye le 5 nov. 2023
Good morning Colleen,Thank you so much for your review! We hope to see you again in the near future.Kind regards,Holiday Inn Werribee

8/10 Bien

Issahack, Lawrenceville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Holiday Inn Werribee le 29 oct. 2023
Good evening,We are so glad to hear you enjoyed your recent stay here at Holiday Inn Werribee! We hope to see you again soon :)

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Services Assistant Manager le 2 oct. 2023
Thank you so much for your response.We hope to see you again soon. Kind regards,Holiday Inn Werribee

8/10 Bien

lynne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
This hotel has a great location , only a few kms from Werribee Zoo , close to shops , cafes and restaurants Only negative was the service in the restaurant was very slow , they seemed very short of staff
Séjour de 1 nuit en septembre 2023
Réponse de Jerome Magnaye le 28 sept. 2023
Good afternoon Lynne,Thank you for taking the time to tell us about your experience at Holiday Inn Werribee. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Holiday Inn Werribee

2/10 Horrible

thomas, montauban

Séjour de 1 nuit en septembre 2023
Réponse de Holiday Inn Werribee le 15 oct. 2023
Good morning Thomas,Thank you for taking the time to tell us about your experience at Holiday Inn Werribee.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Holiday Inn Werribee

10/10 Excellent

Jayme-Lee

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Everything was amazing
Séjour de 1 nuit en septembre 2023
Réponse de Catalina Crespo le 23 sept. 2023
Dear Jayme-Lee, Thank you for taking the time to share your feedback with us. We are glad to hear you had a great time. We hope you visit us again soon!Kind regards, Catalina CrespoHotel Services Assistant Manager

6/10 Satisfaisant

alan

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en septembre 2023
Réponse de Catalina Crespo le 23 sept. 2023
Dear Alan, Thank you for taking the time to share your feedback.We hope to welcome you again soon.Kind regards, Catalina CrespoHotel Services Assistant Manager

10/10 Excellent

Alilia

Séjour de 2 nuits en septembre 2023
Réponse de Holiday Inn Werribee le 4 oct. 2023
Good morning Alilia,Your feedback is important to us, we are so glad to hear that you enjoyed your stay at Holiday Inn Werribee. We hope to see you return again soon, have a wonderful day.

10/10 Excellent

Gordon, INGLEWOOD

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and new hotel, with very midern facilities and great views across the nearby areas, given its height above the nearby buildings. Very easy walk to an amazing array of cafes and restaurants in adjacent Watton Street Werribee. Very nice bar with great service on the 8th floor. Recommended.
Séjour de 1 nuit en septembre 2023
Réponse de Holiday Inn Werribee le 12 sept. 2023
Good afternoon Gordon,We are pleased to hear you enjoyed your recent stay at our property. It is our priority to ensure guests comfort throughout their stay. We hope to see you visit us again soon!

10/10 Excellent

Wayne

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and easy parking. Breakfast was really good. Bit of noise on the Saturday night from the club across the road but we still managed to get to sleep. The facilities were really good and clean. The gym was a pleasant surprise in the range of equipment. The walk by the river was really nice after breakfast. A happy hour would be great to see but I did not notice one.
Séjour de 3 nuits en septembre 2023
Réponse de Jerome Magnaye le 10 sept. 2023
Good morning Wayne,Thank you for taking the time to tell us about your experience at Holiday Inn Werribee.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Holiday Inn Werribee

10/10 Excellent

Katsuaki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Jerome Magnaye le 4 sept. 2023
Good morning Katsuaki,Thank you so much with your rating.We hope to see you again in the near future. Kind regards,Holiday Inn Werribee