Avis
9,4
Exceptionnel
9,8/10
Propreté
9,4/10
Personnel et service
9,4/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Guest Experience Ambassador le 13 mars 2024
Bonjour Grill,Nous sommes heureux d'apprendre que votre expérience dans notre hôtel a été agréable. Nous nous réjouissons de vous accueillir à nouveau dans un avenir proche.
8/10 Bien
Yves, PARIS
Voyage en couple
6 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yves
Séjour de 3 nuits en février 2023
Réponse de Iván Ramírez - Front Desk Manager le 6 févr. 2023
Dear Mr. Yves; Thanks for visiting us and for pinpointing the things that would make the difference for you; thanks for emphasizing the good work of our staff, this helps us and motivates us to keep on generating new and better expectations on our guests. Thanks for choosing us, and we will be waiting your next visit with open arms and the excellent serve we always grant to all our guests.
8/10 Bien
Valery
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Valery
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience Ambassador le 23 mai 2024
Hola Valery, ¡muchas gracias por la valoración!Es un placer saber que tuvo una buena experiencia en nuestro hotel. Estamos siempre buscando maneras de mejorar y sus comentarios nos ayudan a hacerlo. Si tiene alguna sugerencia específica, por favor compártala con nosotros. ¡Esperamos darle la bienvenida nuevamente pronto!
10/10 Excellent
Juan
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juan
Séjour de 3 nuits en avril 2024
Réponse de Guest Experience Ambassador le 17 mai 2024
Hola Juan! Nos alegra mucho recibir tu calificación de 5 estrellas. Siempre trabajamos arduamente para garantizar que nuestros huéspedes tengan una estadía memorable y nos alegra ver que lo logramos contigo. ¡Esperamos tenerte en nuestro Hotel ElCielo de nuevo pronto!
10/10 Excellent
Jennifer
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 2 nuits en avril 2024
Réponse de Guest Experience Ambassador le 27 avr. 2024
Thank you for your feedback Jennifer, it is a pleasure to fulfill our guests needs. Service is something we are proud of and it makes us happy to receive such lovely words like you. We hope to have you back soon for a pleasant experience in ElCielo Hotel
10/10 Excellent
Jennifer
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en avril 2024
Réponse de Guest Experience Ambassador le 27 avr. 2024
Thank you for your review, Jennifer! We are glad to hear that you found the staff at El Cielo Hotel accommodating. We strive to provide excellent hospitality to all our guests. We look forward to having you soon in our little piece of heaven at Elcielo Hotel
10/10 Excellent
Dustin
Voyage en couple
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dustin
Séjour de 5 nuits en avril 2024
Réponse de Guest Experience Ambassador le 19 avr. 2024
Dear Dustin, your review means a lot to us. We're pleased to know that you felt welcomed and comfortable during your time at our hotel. Please know that you are always welcome to return to ElCielo Hotel for another rejuvenating experience. We hope to have the pleasure of hosting you again soon.
10/10 Excellent
Daryl
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daryl
Séjour de 5 nuits en avril 2024
Réponse de Guest Experience Ambassador le 15 avr. 2024
Thank you, Daryl, for your feedback about El Cielo Hotel. We're glad you enjoyed the beautiful views from your room. We hope to welcome you back soon!
10/10 Excellent
Nelson
Voyage en couple
8 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nelson
Séjour de 3 nuits en avril 2024
Réponse de Guest Experience Ambassador le 8 avr. 2024
Hi Nelson,We're truly grateful for your kind review. Creating lasting connections and providing a serene environment are at the core of our hospitality philosophy. Your safety is non-negotiable, and we're delighted to hear that you felt well-protected during your time with us. It would be our pleasure to welcome you back for another premium experience in our haven of tranquility.
10/10 Excellent
Alicia Camille
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alicia Camille
Séjour de 4 nuits en avril 2024
Réponse de Guest Experience Ambassador le 5 avr. 2024
Dear Alicia,We are delighted to have guests like you that make us go the extra mile. We hope you had the recharge you needed from our little piece of heaven
10/10 Excellent
Nora, Santa Monica
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nora
Séjour de 1 nuit en mars 2024
Réponse de Guest Experience Ambassador le 21 mars 2024
Dear Nora,We truly appreciate your kind words regarding our facilities. Creating an atmosphere of tranquility and relaxation has been a top priority for us, and we're thrilled that you've noticed. Rest assured, we've taken careful measures to ensure that any nightlife activities are at a safe distance, allowing our guests to enjoy a truly serene and heavenly stay.
8/10 Bien
Amy, Independence
Voyage en groupe
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amy
Séjour de 5 nuits en mars 2024
Réponse de Guest Experience Ambassador le 16 mars 2024
Hi Amy,Your experience exemplifies our ongoing commitment to excellence. We're thrilled to learn that you relished our cuisine and grateful for your recommendation. Know that you're always welcome to return and experience our hospitality again soon.
10/10 Excellent
Johann
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johann
Séjour de 2 nuits en mars 2024
Réponse de Guest Experience Ambassador le 13 mars 2024
Hi Johann, we are grateful for your positive feedback on our hotel's service. Our commitment lies in ongoing protocol improvements and the cultivation of an outstanding team. We eagerly await the chance to host you again at our facilities.
8/10 Bien
Jeremy
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeremy
Séjour de 2 nuits en février 2024
Réponse de Guest Experience Ambassador le 13 mars 2024
Hello Jeremy, we are pleased to know that everything regarding the hotel and our staff was up to your expectations. We will take your recommendations into account and will contact the responsible team. We cordially invite you to return at any time, especially to commemorate a special date and allow us to provide you with an unforgettable experience.
10/10 Excellent
Ahmad, Redondo Beach
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ahmad
Séjour de 1 nuit en février 2024
Réponse de Guest Experience Ambassador le 16 mars 2024
Hello Ahmad,Thank you for your review. You are always welcome to come back to our hotel
10/10 Excellent
Ravi
Voyage en couple
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ravi
Séjour de 4 nuits en février 2024
Réponse de Guest Experience Ambassador le 13 mars 2024
Hi Ravi, we are pleased to have fulfilled the expectations regarding our amenities. The key is to efficiently utilize the space for a more organized layout, preserving the luxury and the comfort that characterizes us. We welcome you to always come back to our hotel and enjoy the experience.
10/10 Excellent
ahmed
Voyage en famille
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ahmed
Séjour de 4 nuits en février 2024
Réponse de Guest Experience Ambassador le 13 mars 2024
Hello Ahmed,The word "super" connects us deeply with you, and thrills us. We seek to highlight our distinctive characteristics day after day to bring you that exceptional experience that defines us.
10/10 Excellent
Tiffany
Voyage d’affaires
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Luxurious Retreat Amidst the Enchanting Medellin
Tiffany
Séjour de 1 nuit en février 2024
Réponse de Guest Experience Ambassador le 16 mars 2024
Hello Tiffany,Thank you so much for taking the time to share your enchanting experience with us! We're thrilled to hear that your stay at our hotel exceeded your expectations and left you with such fond memories.It's wonderful to know that you found our seamless combination of luxury, comfort, impeccable service, and captivating surroundings to be truly memorable. We take great pride in providing our guests with a serene and blissful atmosphere, and we're delighted that you were able to enjoy moments of tranquility during your stay.Your heartfelt recommendation means the world to us, and we're honored that you consider our hotel to embody the essence of elegance and sophistication. We strive to create unforgettable experiences for all our guests, whether they're here for leisure or business purposes.We can't wait to welcome you back to our beautiful hotel in Medellin for another unforgettable stay. Until then, please don't hesitate to reach out if there's anything we can assist you with.
10/10 Excellent
Tiffany
Voyage d’affaires
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Medellin Oasis
Tiffany
Séjour de 1 nuit en janvier 2024
Réponse de Guest Experience Ambassador le 16 mars 2024
Hi Tiffany,Thank you immensely for your glowing review and for choosing El Cielo as your home base during your time in Medellin! It's fantastic to know that you've found our hotel to be lovely and that you appreciate our restaurant. We're truly honored to be recognized as the only five-star hotel in Medellin with such an esteemed dining establishment.We're delighted to have had the opportunity to host you for almost two weeks, and we're thrilled to have made such a positive impression on you. Your kind words mean the world to us, and we're grateful for your continued support.We can't wait to welcome you back to El Cielo for another exceptional stay whenever you're in Medellin.
10/10 Excellent
David brito
25 janv. 2024
David brito
Séjour de 3 nuits en janvier 2024
Réponse de Guest Experience Ambassador le 21 mars 2024
Hello David,Thank you for your rating, you are always welcome to stay once more at ElCielo Hotel.
10/10 Excellent
Dr. Steven Michael
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dr. Steven Michael
Séjour de 4 nuits en décembre 2023
Réponse de El Cielo Hotel le 2 janv. 2024
Dear Michael We are very grateful with you for all your comments which fill us with satisfaction.It is important to us that our guests experience memorable moments in our hotel and an incredible stay.We always make sure to provide the best service to our guests.We hope you will come back very soon to continue surprising you at the Cielo Hotel.Warm Greetings from
10/10 Excellent
Carolina, BOCA RATON
Voyage en couple
6 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carolina
Séjour de 2 nuits en décembre 2023
Réponse de Guest Experience Ambassador le 7 déc. 2023
Dear CarolinaWe are very grateful with you for all your comments which fill us with satisfaction.It is important to us that our guests experience memorable moments in our hotel and an incredible stay.We always make sure to provide the best service to our guests.We hope you will come back very soon to continue surprising you at the Cielo Hotel.Warm Greetings fromElcielo hotel Team
8/10 Bien
ana
4 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
ana
Séjour de 3 nuits en novembre 2023
Réponse de Guest Experience Ambassador le 7 déc. 2023
Dear AnaWe are very grateful with you for all your comments which fill us with satisfaction.It is important to us that our guests experience memorable moments in our hotel and an incredible stay.We always make sure to provide the best service to our guests.We hope you will come back very soon to continue surprising you at the Cielo Hotel.Warm Greetings fromElcielo hotel Team
10/10 Excellent
Natalie
14 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Natalie
Séjour de 2 nuits en novembre 2023
Réponse de Guest Experience Ambassador le 23 nov. 2023
Dear Mrs Natalie We are very grateful with you for all your comments which fill us with satisfaction.It is important to us that our guests experience memorable moments in our hotel and an incredible stay.We always make sure to provide the best service to our guests.We hope you will come back very soon to continue surprising you at the Cielo Hotel.Warm Greetings from
10/10 Excellent
Matilde
Voyage en famille
14 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matilde
Séjour de 4 nuits en novembre 2023
Réponse de Guest Experience Ambassador le 23 nov. 2023
Dear Mrs. Matilde We are very grateful with you for all your comments which fill us with satisfaction.It is important to us that our guests experience memorable moments in our hotel and an incredible stay.We always make sure to provide the best service to our guests.We hope you will come back very soon to continue surprising you at the Cielo Hotel.Warm Greetings from
8/10 Bien
Nicola
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicola
Séjour de 1 nuit en novembre 2023
Réponse de Guest Experience Ambassador le 23 nov. 2023
Dear NicolaWe appreciate your comments, since it is an opportunity to improve every day our services to our guests.We are sorry that you could not enjoy as you deserved, but we will do our best to improve everything so that you can come back and have a good experience in the hotel.Sincerely,El Cielo Hotel Team
10/10 Excellent
Nevada
Voyage en couple
7 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nevada
Séjour de 3 nuits en septembre 2023
Réponse de El Cielo Hotel le 7 oct. 2023
Dear Mr. Nevada,Receive greetings from the entire team of El Cielo Hotel. We appreciate your rating which reaffirms our main objective, which is the satisfaction of our guests. We thank you very much for visiting us, we hope you come back soon to live more memorable experiences at El Cielo. Yours sincerely,El Cielo hotel Team
10/10 Excellent
Sergio
Voyage en couple
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sergio
Séjour de 2 nuits en septembre 2023
Réponse de El Cielo Hotel le 4 oct. 2023
Dear Mr. Sergio, Receive a cordial greeting. We are pleased to receive your comment, our main commitment is to make the stay of our guests something memorable so that whenever they come to Medellin we are their first choice.We hope you come back soon. Cordially, El Cielo Hotel Team
10/10 Excellent
Federico
25 sept. 2023
Federico
Séjour de 2 nuits en septembre 2023
Réponse de El Cielo Hotel le 27 sept. 2023
Buenas tardes señor Federico,Que gusto saludarlo. En nombre de todo el equipo de trabajo de El Cielo Hotel les agradecemos su calificación, esperamos haya disfrutado su estadía con nosotros.Esperamos vuelvan pronto a la ciudad de la eterna primavera y por supuesto a El Cielo.Cordialmente, El Cielo Team
10/10 Excellent
Gerardo
Voyage en famille
23 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gerardo
Séjour de 5 nuits en septembre 2023
Réponse de El Cielo Hotel le 26 sept. 2023
Buenas tardes señor Gerardo,Reciba un cordial saludo de El Cielo Hotel. Para nosotros es muy gratificante recibir su calificación y sus comentarios.Agradecemos mucho el habernos visitado, esperamos regrese pronto para vivir más experiencias memorables en El Cielo. Cordialmente,El Cielo hotel Team
10/10 Excellent
Johannes, Breda
Voyage en couple
13 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johannes
Séjour de 2 nuits en septembre 2023
Réponse de El Cielo Hotel le 26 sept. 2023
Dear Mr JohannesThank you very much for the rating you gave us, the satisfaction of our guests is our highest goal. We are very happy to know that being with us you were able to enjoy a little more of the city of the eternal spring. We will be waiting for you again Cordially yours,Elcielo hotel Team
10/10 Excellent
John
7 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en septembre 2023
Réponse de Experience Ambassador El cielo Hotel le 12 sept. 2023
Dear John, What a pleasure to greet you. On behalf of the entire team of El Cielo Hotel we thank you for your review and each of your comments. We hope you enjoyed your stay with us. We hope you come back soon to the city of eternal spring and of course to El Cielo Hotel. Regards
10/10 Excellent
Erica
6 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10
Erica
Séjour de 1 nuit en septembre 2023
Réponse de Experience Ambassador El cielo Hotel le 12 sept. 2023
Dear Erica, What a pleasure to greet you. On behalf of the entire team of El Cielo Hotel we thank you for your review and each of your comments. We hope you enjoyed your stay with us. We hope you come back soon to the city of eternal spring and of course to El Cielo Hotel. Regards
10/10 Excellent
Erica
5 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Erica
Séjour de 1 nuit en septembre 2023
Réponse de Experience Ambassador El cielo Hotel le 12 sept. 2023
Dear Erica, What a pleasure to greet you. On behalf of the entire team of El Cielo Hotel we thank you for your review and each of your comments. We hope you enjoyed your stay with us. We hope you come back soon to the city of eternal spring and of course to El Cielo Hotel. Regards
10/10 Excellent
Gerold
31 août 2023
Gerold
Séjour de 1 nuit en août 2023
Réponse de Experience Ambassador El cielo Hotel le 12 sept. 2023
Dear Gerold, What a pleasure to greet you. On behalf of the entire team of El Cielo Hotel we thank you for your review and each of your comments. We hope you enjoyed your stay with us. We hope you come back soon to the city of eternal spring and of course to El Cielo Hotel. Regards
10/10 Excellent
Ramiro
18 août 2023
Ramiro
Séjour de 2 nuits en août 2023
Réponse de Experience Ambassador El cielo Hotel le 12 sept. 2023
Dear Ramiro, What a pleasure to greet you. On behalf of the entire team of El Cielo Hotel we thank you for your review and each of your comments. We hope you enjoyed your stay with us. We hope you come back soon to the city of eternal spring and of course to El Cielo Hotel. Regards
10/10 Excellent
Joseph
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en juillet 2023
Réponse de Guest Experience Ambassador le 31 juil. 2023
Dear Mr. Joseph,Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience during your stay at elcielo hotel. Providing exceptional service and creating memorable moments for our guests is what we strive for. We appreciate your feedback and hope to welcome you back for another incredible stay in the future!Warm Greetings fromElcielo hotel Team
8/10 Bien
Sara, New Braunfels
Voyage en couple
16 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sara
Séjour de 4 nuits en juillet 2023
Réponse de Guest Experience Ambassador le 17 juil. 2023
Apreciada Sra. Sara,Reciba un cordial saludo de parte de todo el equipo de El Cielo Hotel. Agradecemos su calificación la cual ratifica nuestro principal objetivo, el cual es la plena satisfacción de nuestros huéspedes. Agradecemos mucho el habernos visitado, esperamos regresen pronto para vivir más experiencias memorables en El Cielo. Cordialmente,El Cielo hotel Team
10/10 Excellent
Selma
8 juin 2023
Selma
Séjour de 2 nuits en juin 2023
Réponse de Guest Experience Ambassador le 15 juin 2023
Dear Mrs. Selma, What a pleasure to have had you as our guest our el cielo hotel and we love that we exceeded your expectations with our great service and location in your last stay in hotel.Thank you for the wonderful review of your experience and for all the kind compliments.We hope see you soon in Medellin .Regards
10/10 Excellent
Ivan
6 juin 2023
Ivan
Séjour de 3 nuits en juin 2023
Réponse de Guest Experience Ambassador le 15 juin 2023
Dear Mr Iván, What a pleasure to have had you as our guest our el cielo hotel and we love that we exceeded your expectations with our great service and location in your last stay in hotel.Thank you for the wonderful review of your experience and for all the kind compliments.We hope see you soon in Medellin .Regards
10/10 Excellent
Sheena
26 mai 2023
Sheena
Séjour de 4 nuits en mai 2023
Réponse de Guest Experience Ambassador le 15 juin 2023
Dear Mrs. Sheena, What a pleasure to have had you as our guest our el cielo hotel and we love that we exceeded your expectations with our great service and location in your last stay in hotel.Thank you for the wonderful review of your experience and for all the kind compliments.We hope see you soon in Medellin .Regards
10/10 Excellent
michel
5 mai 2023
michel
Séjour de 4 nuits en mai 2023
Réponse de Experience Ambassador El cielo Hotel le 9 mai 2023
Dear Michel,Thank you for your review and for choosing Elcielo Hotel Your appreciation is very gratifying. We are immensely happy, as we prepare everything with great care from check in to check out to surprise and serve all our customers with excellence. Once again we thank you for your kind words and we will expecting you! Sincerely, Elcielo Hotel Team.
8/10 Bien
Yoan
2 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yoan
Séjour de 4 nuits en avril 2023
Réponse de Experience Ambassador El cielo Hotel le 9 mai 2023
Dear Yoan, Thanks for visiting us and for pinpointing the things that would make the difference for you; thanks for emphasizing the good work of our staff, this helps us and motivates us to keep on generating new and better expectations on our guests. Thanks for choosing us, and we will be waiting your next visit with open arms and the excellent serve we always grant to all our guests.
10/10 Excellent
Ericka
Voyage en couple
2 mai 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ericka
Séjour de 3 nuits en avril 2023
Réponse de Experience Ambassador El cielo Hotel le 9 mai 2023
Dear Ericka,Thank you for your review and for choosing Elcielo Hotel Your appreciation is very gratifying. We are immensely happy, as we prepare everything with great care from check in to check out to surprise and serve all our customers with excellence. Once again we thank you for your kind words and we will expecting you! Sincerely, Elcielo Hotel Team
10/10 Excellent
Desselyn
26 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Desselyn
Réponse de Guest Experience Ambassador le 15 juin 2023
Dear Mrs, Desselyn,What a pleasure to have had you as our guest our el cielo hotel and we love that we exceeded your expectations with our great service and location in your last stay in hotel.Thank you for the wonderful review of your experience and for all the kind compliments.We hope see you soon in Medellin .Regards
10/10 Excellent
Rosa
Voyage en famille
5 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosa
Séjour de 2 nuits en avril 2023
Réponse de Experience Ambassador El cielo Hotel le 13 avr. 2023
Dear Rosa,Thank you for your review and for choosing Elcielo Hotel Your appreciation is very gratifying. We are immensely happy, as we prepare everything with great care from check in to check out to surprise and serve all our customers with excellence. Once again we thank you for your kind words and we will expecting you! Sincerely, Elcielo Hotel Team.
10/10 Excellent
ADALIZ
Voyage en couple
23 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ADALIZ
Séjour de 4 nuits en mars 2023
Réponse de Experience Ambassador Elcielo Hotel le 24 mars 2023
Dear Adaliz,Thank you for your review and for choosing Elcielo Hotel Your appreciation is very gratifying. We are immensely happy, as we prepare everything with great care from check in to check out to surprise and serve all our customers with excellence. Once again we thank you for your kind words and we will expecting you! Sincerely, Elcielo Hotel Team.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
15 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelent
Voyageur vérifié
Séjour de 4 nuits en mars 2023
Réponse de Elcielo Hotel le 21 mars 2023
Thank you for your review and for choosing Elcielo. Your recognition and appreciation is very gratifying, as we prepare everything with great care from check in to check out to surprise and serve all our customers with excellence. Once again we thank you for your kind words and we will expecting you! Sincerely, Elcielo Hotel Team.
10/10 Excellent
JAIME, Bogota
Voyage d’affaires
7 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JAIME
Séjour de 1 nuit en mars 2023
Réponse de Nikolle, Embajadora de experiencia le 13 mars 2023
Estimado Jaime,Muchas gracias por compartir su experiencia en nuestro hotel, esto nos ayuda y motiva a seguir generando nuevas y mejores expectativas en nuestros huéspedes. Es un placer atender a huéspedes como usted, y gracias por brindarnos tal oportunidad; Esperamos seguir siendo de su preferencia!Cordialmente, Elcielo Hotel.
10/10 Excellent
Catalina
Voyage en famille
27 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Catalina
Séjour de 2 nuits en février 2023
Réponse de Embajadora de experiencia le 13 mars 2023
Dear Catalina,Thank you for your review and for choosing Elcielo Hotel Your appreciation is very gratifying. We are immensely happy, as we prepare everything with great care from check in to check out to surprise and serve all our customers with excellence. Once again we thank you for your kind words and we will expecting you! Sincerely, Elcielo Hotel Team.