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Avis sur Home2 Suites by Hilton Martinsburg, WV

3 out of 5
Home2 Suites by Hilton Martinsburg, WV
820 FOXCROFT AVENUE, Martinsburg, WV

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 231 avis sur 262." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 262." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 262." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 262." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 262." "

9,8/10

Propreté

9,8/10

Personnel et service

9,8/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Lmostafa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propre,personnels serviables
Séjour de 1 nuit en juillet 2022
Réponse de Katelyn W, Sales le 1 août 2022
Hello! Thank you so much for the kind review. We are so glad to hear that you enjoyed your stay - thank you so much for allowing us to be your home away from home! We hope to see you again!

10/10 Excellent

Eric, St Edouard de Lotbiniere

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Brand new building
Séjour de 1 nuit en mars 2022
Réponse de Katelyn W, Director of Sales le 23 mars 2022
Hi Eric, Thank you so much for staying with us. We hope you had a great stay and hope to see you again soon!

10/10 Excellent

martin

Les points forts : Propreté et confort de la chambre
top
hotel neuve tres propre
Séjour de 1 nuit en décembre 2021
Réponse de Katelyn W, Director of Sales le 6 déc. 2021
Hello! Thank you so much for the kind review! We hope to see you again soon!

10/10 Excellent

JOHN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel
Séjour de 1 nuit en mai 2024

10/10 Excellent

Juanita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice, cozy and homey
Séjour de 1 nuit en mai 2024

10/10 Excellent

Saraphine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Kayla

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family and I loved our stay and decided we will forever stay at this location
Séjour de 1 nuit en avril 2024

10/10 Excellent

donald

Voyage en famille
We love staying here. Very convenient and nice property. Jess is fantastic.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast. GPS does not take you there had to drive around a bit to find.
Séjour de 1 nuit en février 2024

10/10 Excellent

Annette

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was amazing! Definitely coming back :)
Séjour de 1 nuit en mars 2024

10/10 Excellent

alexa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk nikole was excellent
Séjour de 1 nuit en mars 2024

8/10 Bien

Trista

Séjour de 1 nuit en mars 2024

10/10 Excellent

Robin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was very happy with my stay
Séjour de 1 nuit en mars 2024

10/10 Excellent

Cisar

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ll be back next year
Séjour de 1 nuit en mars 2024

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
So far so good. Checking in was great. Michelle was awesome and helpful with local information . The room is huge and clean...
Séjour de 1 nuit en mars 2024

10/10 Excellent

Callie

Séjour de 1 nuit en février 2024

10/10 Excellent

Jine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved everything about this place!
Séjour de 1 nuit en février 2024

10/10 Excellent

Suzanne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was my first stay in a Home 2 Suite and we couldn’t have been happier. From the greetings and process at check out to the cleanliness and amenities. We’d stay again in a heartbeat.
Séjour de 2 nuits en février 2024

10/10 Excellent

jason

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean modern place, very well equipped rooms, only AC was rather loud. Very well placed for many eating options nearby. Breakfast is basic but tasty. Thoroughly recommend
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Marilyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and modern.
Séjour de 1 nuit en décembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi JosephThank you so much for the kind review and we are so glad to hear that you enjoyed your stay wit us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

8/10 Bien

C W

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi CWThank you so much for the kind review - while an 8 is great, we always hope to be a 10. We would love the chance to connect with you and to learn about anything that we could have done to make your stay more enjoyable. We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 Excellent

Stephanie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You have everything you need here and if there is anything you need to get, Wal-Mart and other dining options are available just under a 5min drive away. The staff is also very friendly and hospitable.
Séjour de 2 nuits en décembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hello StephanieThank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We are glad that it was a great location and was convenient to everything that you needed! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi Eric,Thank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 Excellent

Gene

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi AndreaThank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Great stay!
Séjour de 2 nuits en décembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi Charles,Thank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 Excellent

Nick

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Staff Makes You Feel Special Upon Check In. Rooms Are Clean And Spacious.
Séjour de 1 nuit en décembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi NickThank you so much for allowing us to be your home away from home and we are so glad that our staff makes you feel right at home. We know you have many options when visiting Martinsburg, so we sincerely appreciate the chance to have you as our guest.

10/10 Excellent

Suzanne

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our new favorite hotel. We love it and the staff are always so helpful and sweet.
Séjour de 2 nuits en novembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hello SuzanneThank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We are so glad that you feel right at home and we cant wait to see you again! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 Excellent

Alex

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very modern and spacious rooms. Very comfortable beds as well
Séjour de 1 nuit en novembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
HI AlexWe are so glad that you enjoyed our hotel and that you had a comfortable nights sleep. We know that you have many options while traveling so thank you so much for allowing us to be your home away from home while visiting Martinsburg.

10/10 Excellent

Shannon

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Amazing staff!
Séjour de 1 nuit en novembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi ShannonWe are so glad to hear that you had a great stay and enjoyed meeting our staff. Its sincerely a privilege to have you as a guest and we hope to see you again soon!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi MichaelThank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi Larry,Thank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 Excellent

Kayla

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
Just returned home after a 1 night stay to celebrate my daughter's 14th birthday. The hotel is very clean and the staff are very helpful and friendly. The pool was clean and the breakfast looked good. I only grabbed a muffin and juice. We had issues with our neighbors acting ferel, screaming, running around, and sounding like they were coming through the wall Saturday evening into late night and again VERY early Sunday morning. Both times the front desk and supervisors took care of the issue and apologized. It was not the hotel's fault that people are very disrespectful of others around them and let their kids run around like wild apes. I would definitely stay again.
Séjour de 1 nuit en novembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi Kayla,Thank you for taking the time to share your recent experience during your daughter's 14th birthday celebration at our hotel. We are delighted to hear that you found our facility clean and our staff helpful and friendly. It's always our goal to provide a positive and welcoming environment for our guests.We sincerely apologize for the disturbance caused by your neighbors during your stay. We appreciate your understanding that this was beyond our control, but we are glad our front desk and supervisors were able to address the issue promptly and extend their apologies. Your patience during these moments is truly valued.We're grateful for your kind words regarding our pool and breakfast offerings. We understand the importance of a peaceful environment for our guests to enjoy, and we're sorry for any inconvenience caused by the disruptive behavior.It means a lot to us that despite the challenges, you would consider staying with us again. We look forward to the opportunity to host you in the future under more peaceful circumstances.Once again, thank you for choosing to celebrate such a special occasion with us, and we appreciate your understanding.

10/10 Excellent

Nick

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always Greeted With A Smile And Warm Welcome. Staff Is Excellent And Helpful. Rooms Are Very Comfortable And Clean
Séjour de 1 nuit en novembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hi Nick,We are so glad that you enjoy staying with us! Its a privilege to be your home away from home and we hope to see you again soon!

10/10 Excellent

Arthur

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was perfect. Fridge, with bottom freezer , real dishes , dishwasher, sofa, large tv screen. Please add a microwave cover to prevent splatters. Also, during snowbird season, please have earlier breakfast on weekends. We had to leave without eating because we couldn't wait till 7:00. Thanks. We will come again.
Séjour de 1 nuit en novembre 2023
Réponse de Katelyn W, Sales le 8 janv. 2024
Hello ArthurWe are so glad that the hotel was a great fit for you however we are so sorry that you weren't able to enjoy breakfast with us. I have shared your feedback with our team and we are working on solutions to help ensure you have a great start to your day. We hope to see you again soon and hope you are enjoying warm weather!

10/10 Excellent

Gabriella

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed here for the weekend and the room is nice and big has anything you might need! So clean and beds are fresh and comfy. Will definitely stay here when I come back to town.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay! Thanks!
Séjour de 1 nuit en octobre 2023
Réponse de Katelyn W, Sales le 16 oct. 2023
Hi JenniferWe are so glad to hear that you had a great stay. We know you have many hotel choices when you visit Martinsburg and we are thankful for the opportunity to be your hotel of choice. We hope to see you again soon!

10/10 Excellent

Brandi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Katelyn W, Sales le 16 oct. 2023
Hi BrandiWe are so glad to hear that you had a great stay. We know you have many hotel choices when you visit Martinsburg and we are thankful for the opportunity to be your hotel of choice. We hope to see you again soon!

10/10 Excellent

Kent

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A wonderful experience!!!! will be back, no question!!!
Séjour de 1 nuit en septembre 2023
Réponse de Katelyn W, Sales le 2 oct. 2023
Hi KentThank you so much for the kind review and we are so glad to hear you had a great experience. We know you have many choices when selecting hotels and we sincerely appreciate you staying with us!

10/10 Excellent

Lori

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Home 2 Suites Martinsburg *****
The team at the desk was very friendly!! The room and especially bathroom was very clean…. Great stop after a long drive
Séjour de 1 nuit en septembre 2023
Réponse de Katelyn W, Director of Sales le 2 oct. 2023
Hello LoriThank you so much for the kind review. We are so glad you had a great stay after a long drive and we hope to see you again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Little home away from home
Nice room. A little home away from home. It was clean and comfortable and staff was very friendly. I would definitely recommend this hotel.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Lisamarie, New Oxford

Séjour de 2 nuits en septembre 2023
Réponse de Katelyn W, Sales le 16 oct. 2023
Hi LisamarieWe are so glad to hear that you had a great stay. We know you have many hotel choices when you visit Martinsburg and we are thankful for the opportunity to be your hotel of choice. We hope to see you again soon!

10/10 Excellent

Daniel

Séjour de 1 nuit en septembre 2023
Réponse de Katelyn W, Sales le 2 oct. 2023
Hi DanielThank you so much for the kind review and we are so glad that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Allen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast and staff who went out of their way to be helpful.
Séjour de 2 nuits en septembre 2023
Réponse de Katelyn W, Sales le 2 oct. 2023
Thank you so much for the kind review and we are so glad that you enjoyed your stay. We are so happy to hear that you enjoyed breakfast and interacting with our team. We hope to see you again soon!

6/10 Satisfaisant

Crystal

Séjour de 2 nuits en septembre 2023
Réponse de Katelyn W, Sales le 2 oct. 2023
Hi CrystalWe definitely want to ensure every stay is a great one and it sounds like we may have come up short on this one. We would love to connect with you and learn a little more about what we could have done differently to ensure your stay was a great one.

10/10 Excellent

Candice

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Katelyn W, Sales le 2 oct. 2023
Hi Candice,Thank you so much for the kind review and we are so glad that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Christopher

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Katelyn W, Sales le 2 oct. 2023
Hi ChristopherThank you so much for the kind review and we are so glad that you enjoyed your stay. We hope to see you again soon!