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Avis sur General Francis Marion Hotel

4 out of 5
General Francis Marion Hotel
107 East Main Street, Marion, VA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 392 avis sur 582." "
Note des voyageurs de 8 (Bien), d’après 141 avis sur 582." "
Note des voyageurs de 6 (Satisfaisant), d’après 35 avis sur 582." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 582." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 582." "

9,6/10

Propreté

9,4/10

Personnel et service

8,4/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Leann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a lovely place to stay. Staff friendly and helpful, lots of history and very comfortable and clean. Highly recommend.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Mark, Fayetteville

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Amanda le 26 mai 2024
Hello Mark, Thank you for your review and hope to see you again soon.

10/10 Excellent

PAUL

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I will stay there again next times
Séjour de 2 nuits en mai 2024
Réponse de Amanda le 26 mai 2024
Hello Paul, Thank you for your review and we will see you again next time.

8/10 Bien

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The historic details of the hotel are very nice. Comfortable beds( soft). Very clean. Parking in back of hotel, Has a bit of an old, musty smell to it. Good, central location.
Séjour de 1 nuit en mai 2024
Réponse de Amanda le 26 mai 2024
Hello Sarah, Thank you for your review. Hope to see you again soon.

10/10 Excellent

Nick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great place to stay over when travelling to or from Nashville.
Séjour de 1 nuit en mai 2024
Réponse de Amanda le 26 mai 2024
Hello Nick, Thank you for your review. We hope to see you again soon.

10/10 Excellent

Glenn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like the old time luxury hotel feel Felt like staying in a fancy place in New Orleans I recommend this place
Séjour de 1 nuit en mai 2024
Réponse de Amanda le 26 mai 2024
Hello Glenn, thank you for your review and we are glad that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for several nights as we hiked several local trails including the AT. This hotel had an amazing sense of elegance and comfort from a time when staying in a hotel room was luxurious.
Séjour de 2 nuits en mars 2024
Réponse de Amanda le 13 mai 2024
Hello John, Thank you for your review. Next time you are hiking the AT stop back by and stay with us again!

10/10 Excellent

Donald

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The restoration
Séjour de 1 nuit en mai 2024
Réponse de Amanda le 13 mai 2024
Hello Donald, Thank you for your review. Hope to see you back again soon!

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable
Séjour de 1 nuit en avril 2024
Réponse de Amanda le 13 mai 2024
Hello Mary, thank you so much for your review. We hope to see you again soon.

10/10 Excellent

Anita

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The young woman at the desk was so friendly and helpful. We talked to her awhile after dinner, and she was very pleasant to converse with.
Séjour de 1 nuit en mai 2024
Réponse de Amanda le 13 mai 2024
Hello Anita, Thank you for your review. We hope you come back again soon!

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked the historic details
Séjour de 1 nuit en avril 2024
Réponse de Amanda le 30 avr. 2024
Hello Jennifer, Thank you so much for the review. We are so happy you enjoyed your stay and hope to see you back again soon.

8/10 Bien

Joanne

Séjour de 1 nuit en avril 2024
Réponse de Amanda le 26 mai 2024
Hello Joanne, thank you for your review and hope to see you again soon.

10/10 Excellent

Ramasubramaniam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Courteous and friendly service. Clean room and plenty of fresh towels
Séjour de 1 nuit en avril 2024
Réponse de Amanda le 30 avr. 2024
Hello Ramasubramaniam, Thank you so much for your review. We are happy that you and your family enjoyed your stay.

8/10 Bien

Amrik

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Hard to find tea i went 2 or 3 no service for tea
Séjour de 1 nuit en avril 2024
Réponse de Amanda le 30 avr. 2024
Hello Amrik, Thank you so much for your review. We do have hot tea in our breakfast area. We hope to see you back again soon.

10/10 Excellent

Paul, Auburn

Séjour de 1 nuit en avril 2024
Réponse de Amanda le 13 mai 2024
Hello Paul, thank you for your review.

6/10 Satisfaisant

Ashley

Voyage en couple
Was very disappointed there was not a lounge or a restaurant actually in the hotel as advertised. That was the whole reason we booked there. We did however find an excellent bar and grill across the street. I guess it was more the disappointment of not having the ambiance of the history of the hotel with the old speakeasy
Séjour de 1 nuit en avril 2024
Réponse de Amanda le 15 avr. 2024
Hello Ashley, thank you for your review. I apologize that expectation was not met but we are working on getting a restaurant back into the hotel and should be opening soon!

10/10 Excellent

Erin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a wonderful hotel in walking distance to all of Marion’s downtown shops, restaurants and the Lincoln Theater. We have stayed several times and have always had a positive experience.
Séjour de 3 nuits en avril 2024
Réponse de Brittany le 9 avr. 2024
Thank you for the fantastic 5-star review! We're delighted to hear you enjoyed your stay. Your kind words mean the world to us. We look forward to welcoming you back soon!

10/10 Excellent

Jackie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is one of our most favorite hotels we frequent many times yearly while enjoyng the lincoln theater shows that is literally two doors down. Good breakfast great rooms and comforable beds. This is a win win hotel!!
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 9 avr. 2024
Thank you for the fantastic 5-star review! We're delighted to hear you enjoyed your stay. Your kind words mean the world to us. We look forward to welcoming you back soon!

2/10 Horrible

Chuck

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The place was run down. 3 diamond more like a 2 star. Couldn't adjust thermostat. T.V.didn't work . COLD SHOWER! Had to care all the luggage up a flight of stairs. Would not recommend!!!
Séjour de 3 nuits en avril 2024
Réponse de Brittany le 9 avr. 2024
Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointing experience at our hotel. Please accept our sincerest apologies for the issues you encountered during your stay.We take great pride in providing our guests with comfortable and enjoyable accommodations, and it's clear that we fell short of your expectations this time. Rest assured, we are taking your comments seriously and will address each concern with our team to prevent similar issues from occurring in the future.Your satisfaction is incredibly important to us, and we would welcome the opportunity to make things right. Again, we apologize for any inconvenience you experienced and thank you for bringing these matters to our attention.

8/10 Bien

jeff

Séjour de 1 nuit en avril 2024
Réponse de Amanda le 30 avr. 2024
Hello Jeff, Thank you for your review.

10/10 Excellent

Trina, Staunton

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superb hotel with a quiet atmosphere and beautifully decorated. Will definitely stay here again.
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 9 avr. 2024
Thank you for the fantastic 5-star review! We're delighted to hear you enjoyed your stay. Your kind words mean the world to us. We look forward to welcoming you back soon!

8/10 Bien

Bonnie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved the Historic Charm and Elegance! We love getting off the beaten path of the interstate. We walked the street and enjoyed the little shops and local restaurants too!
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 9 avr. 2024
Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your stay. Your feedback is invaluable to us, and we're always striving to improve. If there's anything specific you feel we could do better to earn that extra star next time, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Alexa, Virginia Beach

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved the historic nature of the hotel. It has some quirks but that is what made it a place we enjoyed. Unlike a chain hotel, you will remember how different this place is in regard to decor and style. Lots of cafes, restaurants, and shops on Main and easy parking. The joys of a small town.
Séjour de 2 nuits en mars 2024
Réponse de Amanda le 3 avr. 2024
Hello Alexa, Thank you for your review. We are so happy that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

diana

Séjour de 2 nuits en mars 2024
Réponse de Amanda le 15 avr. 2024
Hello Diana, thank you for your review.

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful old hotel, our room was really nice, loved the 4 poster bed, draperies, and chairs in the room. Very clean. Comfortable bed, and very quiet. Nice that there were a couple restaurants in walking distance.
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 26 mars 2024
Hello Kim, Thank you for your review. We hope to see you again soon!

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very place like
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 26 mars 2024
Hello Mario, Thank you for your review.

10/10 Excellent

Lesley

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Came in town for a wedding. Lovely historic hotel right downtown. Clean. Quiet. Perfect.
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 26 mars 2024
Hello Lesley, Thank you for your review.

10/10 Excellent

Colin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice Hotel
Séjour de 2 nuits en mars 2024
Réponse de Amanda le 21 mars 2024
Hello Colin, Thank you for your review!

10/10 Excellent

BARBARA, CHRISTIANSBURG

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Live the historic part if this hotel and the charm it has
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 21 mars 2024
Hello Barbara, Thank you for your review! We are happy to hear that you enjoyed your stay and hope to see you again soon!

6/10 Satisfaisant

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unique old property.
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 17 mars 2024
Hello Susan, Thank you for your review.

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Amanda le 17 mars 2024
Hello Nicole, Thank you for your review.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements
Nice older hotel - very well maintained, good continental breakfast. Friendly and helpful staff. In center of town, plenty of shops and food nearby.
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 11 mars 2024
Hello James, Thank you for your review! We are so glad you enjoyed it and we hope to see you again soon.

8/10 Bien

Patrick

Voyage en couple
Les points forts : Propreté
Better Breakfast
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 11 mars 2024
Hello Patrick, Thank you for your review. We are always looking for ways to improve our guests experiences.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice old fashioned hotel in cute little old town, three good places to eat within two blocks easy walk. Theater has shows on weekends but we were there mid week.
Séjour de 2 nuits en mars 2024
Réponse de Amanda le 11 mars 2024
Hello David, Thank you for your review! We are glad you enjoyed your stay and hopefully we will see you back soon!

6/10 Satisfaisant

mario

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Amanda le 4 mars 2024
Hello Mario, Thank you for your review.

10/10 Excellent

Katherine, Richmond

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet, clean, historic hotel in downtown Marion. Close to restaurants & shops. Friendly staff.
Séjour de 1 nuit en février 2024
Réponse de Amanda le 29 févr. 2024
Hello Katherine, Thank you for your kind review and we look forward to you staying with us again!

10/10 Excellent

Laura, Orange

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautuful rooms with classic charm. The bed was very comfortable and the room was quiet. Loved the little little stores that made the experience great. Very friendly front desk ladies.
Séjour de 1 nuit en février 2024
Réponse de Amanda le 29 févr. 2024
Hello Laura, Thank you for your review. We are so happy to hear you enjoyed your stay and we hope to see you back soon.

10/10 Excellent

Sandra

Séjour de 1 nuit en février 2024
Réponse de Amanda le 21 mars 2024
Hello Sandra, Thank you for your review!

10/10 Excellent

Ariel

Top notch!
Everything about this hotel was wonderful. The location, parking, staff! All great
Séjour de 1 nuit en février 2024
Réponse de Amanda le 29 févr. 2024
Hello Ariel, thank you for your review! We are so happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Yosely

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Amanda le 16 févr. 2024
Hello Yosely, Thank you for your review!

10/10 Excellent

Jeffrey

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Amanda le 13 févr. 2024
Hello Jeffrey, Thank you so much for your review. We hope to see you again soon!

8/10 Bien

Gian

Séjour de 1 nuit en février 2024
Réponse de Amanda le 8 févr. 2024
Hello Gian, Thank you for your review. Hope to see you again, soon!

6/10 Satisfaisant

Thomas

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
It is a nice historical building. Breakfast was not what I expected. Not much of a selection.
Séjour de 1 nuit en janvier 2024
Réponse de Brittany le 3 févr. 2024
Thank you for choosing to stay with us and for sharing your feedback. We're delighted you appreciated our historical hotel. We apologize that the breakfast selection fell short of your expectations. Your comments are valuable, and we'll use them to enhance our offerings. We hope to welcome you back for an improved experience.

10/10 Excellent

Glenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 30 janv. 2024
Hello Glenda, Thank you for your review! Hope to see you again soon!

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a nice hotel. The rooms are clean and the service at both check in and checkout was great! I like the chocolates next to bed. Good value for price.
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 30 janv. 2024
Hello Mark, Thank you for your review. We are so happy you enjoyed your stay! Hope to see you soon!

10/10 Excellent

Voyageur vérifié

Great choice
A very nice hotel. My single recommendation is to provide nicer mattresses
Séjour de 2 nuits en janvier 2024
Réponse de Amanda le 30 janv. 2024
Hello, Thank you for your review. We are sorry for any inconvenience.

10/10 Excellent

Earl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It had snowed recently. The parking lot was still a little icy. That's the only negative comment I can give though. 👍👍👍👍
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 30 janv. 2024
Hello Earl, Thank you for you review. We are sorry for the inconvenience and are always working to improve. Hope to see you soon!

8/10 Bien

Carla

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, but didn’t like not having own control of thermostat. Call front desk to adjusted stressed me out cause I didn’t want to disturb in the middle of the night.
Séjour de 3 nuits en janvier 2024
Réponse de Amanda le 30 janv. 2024
Hello Carla, Thank you for your review. We apologize for any inconvenience, while we do have where you can adjust by 5 degrees anything beyond that you will have to contact front desk. It is our pleasure to assist you with anything 24/7.

10/10 Excellent

Nicco

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walkable to some of the best small town restaurants you can find anywhere!!
Séjour de 5 nuits en janvier 2024
Réponse de Amanda le 13 janv. 2024
Hello Nicco! We thank you for your review and glad you enjoyed your stay! Hope to see you again soon!

10/10 Excellent

Teri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 13 janv. 2024
Hello Teri, Thank you so much for your review! We hope to see you back again soon!