Réservez votre séjour à Mariendal

AVOID!!!! When we showed up here we were informed they were sold out of all of the king rooms that we booked. Therefore they could not honor it. This was after a day of delayed flights and rough travel. The girl at the desk was basically zero help and not friendly at all. She told us the best they could do was put us in a room with two full beds. She offered to wave the $25 a day fee in order to make up for it…. After standing outside in the humidity on the phone for over an hour, thankfully Expedia was able to rebook us at a nearby hotel where our experience was completely the opposite. I’d recommend that anybody pay the difference to stay at the ritz Carlton. One of the best stay experiences I’ve ever had and the money is worth all the extra amenities provided there. Thanks to Expedia for working with us and making our vacation not a flop! This hotel surely had no interest in our satisfaction.

The beach was beautiful but rocky. The standard room was dirty, the sofa was filthy, when we pulled it out to use the sofa bed the floor underneath was black. Did not have room cleaned by anyone even after requesting cleaning for 6 days. The ladies at the check in desk were not helpful at all with an issue at check in about the not getting the room that we paid for through Expedia, they blamed it on Expedia stating they did not have any studio suites only standard rooms and this is not true. I will never stay at a Wyndham hotel resort ever again!!!

We just got back from 4 night stay. Overall, the resort was well appointed and the room was large. THE PROS: We particularly enjoyed the amazing views, multiple pools, swim up bar and the fact that a cart would take you all over the resort instead of walking long distances over a large property. We were a ten minute walk from Coki beach which was GORGEOUS and Coral World was right next door.The restaurant had a good menu, food was also available at the pool grill close to our room. They also had a cafe for basic grocery needs and some prepared foods with a few different options for souvenirs/gift shopping. The staff were pleasant and accommodating for whatever we needed. THE CONS: THE SARGASSUM (seaweed) that was constantly washing up in front of the hotel caused a terrible odor- YUCK- luckily we were on a high hill away from sea level, but as soon as you came down the hill it was terrible. Staff were constantly shoveling huge amounts into dumpsters and hauling away. It really affected our experience and ability to spend time at the sea level restaurant, pool and activities! There was no usable beach at the resort itself. The other con about this property would be the neighborhood directly outside of the resort which was very dirty, run down and sketchy. It was like being in 2 different worlds beyond the resort gates. Trash everywhere, extremely run down, poor roads and travel conditions. The other side of the island was much nicer with tons of shopping, better roads, etc.

Great place to stay. Delicious breakfast 👍 Excellent advices from Jess & Marc. I highly recommend this lovely B&B ☺️

The hotel was absolutely beautiful. The room was first class. It was clean, had great amenities, and the view was beyond words. It could not be more convenient to everything in Cruz Bay. The staff was 5 star by any standard. The only bad thing was that I had to leave and go back to work the next day.