Avis sur Days Inn by Wyndham Marianna
Days Inn by Wyndham Marianna
2185 Highway 71 South, Marianna, FL
Avis
6,2
6,0/10
Propreté
7,2/10
Personnel et service
5,6/10
Équipements
5,6/10
Infrastructures et conditions de l’hébergement
6,4/10
Écoresponsabilité
Avis
Voyage en couple
12 mai 2023
Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en mai 2023
Réponse de Manager le 12 mai 2023
Hello PHILIPPE,Thank you for sharing this honest review and feedback about our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
10/10 Excellent
Denise
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements
Denise
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Denise,We are delighted to hear you enjoyed our peaceful ambiance, convenient location, and friendly staff. We appreciate your feedback about the bathroom, and we will share this with our team for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back again soon.
4/10 Médiocre
susan
Voyage en famille
7 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
susan
Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 mai 2024
Hello susan, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
2/10 Horrible
Jennifer
8 avr. 2024
Les points faibles : Personnel et service
Jennifer
Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 avr. 2024
Hello Jennifer, We appreciate you reaching out and apologize for any inconvenience. For reservation adjustments, we advise guests to review policies carefully and connect with management directly for assistance with refunds. Your feedback is valuable for improving the guest experience.
4/10 Médiocre
Christopher
3 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 avr. 2024
Hello Christopher,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you may have from your stay. We value all guest input to continually improve our services.
10/10 Excellent
Jose
Voyage d’affaires, Voyage en couple
1 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jose
Séjour de 1 nuit en mars 2024
Réponse de Manager le 5 avr. 2024
Hello Jose,Agradecemos sus comentarios y esperamos haber cumplido con sus expectativas durante su estancia en nuestro hotel. Valoramos su opinión y esperamos darle la bienvenida de nuevo en el futuro.
10/10 Excellent
Yuander
1 avr. 2024
Yuander
Séjour de 1 nuit en mars 2024
Réponse de Manager le 23 avr. 2024
Hello Yuander,We are delighted to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another wonderful experience.
8/10 Bien
Mark
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mars 2024
Réponse de Manager le 31 mars 2024
Hello Mark,We're delighted to hear you enjoyed our friendly staff, clean rooms, and complimentary continental breakfast during your stay. Your feedback is truly appreciated.
4/10 Médiocre
Lindsey
18 févr. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Go somewhere else
Lindsey
Séjour de 2 nuits en février 2024
Réponse de Manager le 21 févr. 2024
Hello Lindsey, We're sorry to hear about your experience, and we take all feedback seriously. Your comments have been duly noted, and we have shared them with the relevant departments for review. Our aim is to continuously improve our services for all our guests. We appreciate you bringing these matters to our attention.
4/10 Médiocre
Voyageur vérifié
Voyage en famille
4 févr. 2024
Voyageur vérifié
Séjour de 2 nuits en février 2024
Réponse de Manager le 8 févr. 2024
Dear Guest, We apologize for the inconveniences you encountered during your stay. We appreciate your feedback and will address the maintenance issues you mentioned to ensure a better experience for our future guests. We regret any discomfort caused by the lighting in the room and will look into improving it. Thank you for bringing these matters to our attention.
10/10 Excellent
susan
25 janv. 2024
Les points forts : Personnel et service
susan
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 26 janv. 2024
Hello susan,Thank you for choosing our hotel for your overnight stay. We appreciate your feedback and are glad to hear that your visit met your needs for a quick stop. If you have any further comments or suggestions, please feel free to reach out to our management team directly.
8/10 Bien
Voyageur vérifié
Voyage en famille
22 janv. 2024
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 1 févr. 2024
Dear Guest,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we are glad that you enjoyed your time with us. If you have any specific feedback or suggestions, please don't hesitate to reach out to us. We value your input and would love to hear from you.
4/10 Médiocre
Jorge
Voyage en groupe
15 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge
Séjour de 5 nuits en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Jorge, We are sorry to hear about the issues you encountered during your stay. We apologize for any inconvenience caused. We appreciate your feedback and will address the cleanliness issues with our housekeeping team to ensure a better experience for future guests. We will also check the maintenance concerns you mentioned. Please note, we do not provide cups for the coffee maker due to hygiene reasons, but we apologize if this was not communicated clearly. Your feedback regarding the key cards and parking will also be shared with the relevant departments. We value your feedback and hope to have the opportunity to serve you better in the future.
10/10 Excellent
Benjamin
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Holiday Stay
Benjamin
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello Benjamin, Thank you for taking the time to provide your valuable feedback. We apologize for any inconvenience you experienced with the door latch and the lack of roll away chairs in your room. We will take your comments into consideration as we continually work on improving our facilities and amenities.
10/10 Excellent
Kelly
31 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good rooms for the price.
Kelly
Séjour de 6 nuits en décembre 2023
Réponse de Manager le 2 janv. 2024
Hello Kelly,Thank you for your kind words! We strive to provide a peaceful and efficient experience for our guests. It's great to hear that you found our rooms to be a good value and received excellent service. We look forward to welcoming you back for another enjoyable stay in the future.
10/10 Excellent
Lydia
23 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lydia
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 26 déc. 2023
Hello Lydia,We are thrilled to hear that you had a fantastic stay with us! We strive to provide excellent service and a memorable experience for all our guests. Should you have any specific feedback or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.
10/10 Excellent
Robert
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello Robert,Thank you for your feedback! We're glad to hear you had a positive experience during your stay. If you have any other comments or suggestions, please feel free to reach out to us.
10/10 Excellent
erica
Voyage en famille avec de jeunes enfants, Voyage d’affaires
21 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
erica
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello erica,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.
2/10 Horrible
erica
19 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
erica
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 22 déc. 2023
Hello erica, We apologize for any issues you experienced during your stay. We would greatly appreciate it if you could kindly reach out to our hotel directly so that we may address your concerns and make improvements for future guests.
2/10 Horrible
James
17 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
James
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello James, Thank you for sharing your feedback regarding your recent stay. We truly value your input and apologize for any inconvenience you experienced. We understand your concerns about the condition of our property and the quality of the food. We appreciate you bringing this to our attention and will share your comments with our management team for further review.
10/10 Excellent
LaRayne
Voyage en famille
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
LaRayne
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello LaRayne,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.
10/10 Excellent
eric
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
eric
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 17 déc. 2023
Hello eric,We are thrilled to hear that you had an exceptional stay with us! We strive to provide our guests with the best possible experience, and it is great to know that we succeeded in meeting your expectations. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!
6/10 Satisfaisant
James
19 nov. 2023
Les points forts : Personnel et service
James
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello James, Thank you for bringing this to our attention. We're sorry to hear about the need for repairs during your stay. Please know that guest feedback is important to us as we strive to continuously improve. We apologize for any inconvenience caused and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
6/10 Satisfaisant
Wagno vieira
12 nov. 2023
Wagno vieira
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 6 déc. 2023
Hello Wagno vieira,We appreciate you taking the time to rate your recent stay with us. If you have any specific feedback you would like to share, please reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
10/10 Excellent
David
3 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 4 nov. 2023
Hello David,Thank you for choosing our hotel for your stays! We appreciate your feedback regarding the cleanliness and efficiency of our check-in process. We strive to maintain high standards and ensure a pleasant experience for our guests. We look forward to welcoming you back for another enjoyable stay in the future.
8/10 Bien
Tiffany
Voyage en famille
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tiffany
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 1 nov. 2023
Hello Tiffany,Thank you for taking the time to leave a review. We regret to hear that your experience did not meet your expectations. We value guest feedback and are always looking to improve. Your comments will be shared with our management team for review.
8/10 Bien
Evelyn
21 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Evelyn
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 25 oct. 2023
Hello Evelyn,Thank you for your positive feedback! We're thrilled to hear that you had a satisfactory experience during your stay. We hope to welcome you back soon!
8/10 Bien
Rita
14 oct. 2023
Rita
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 17 oct. 2023
Hello Rita,Thank you for your rating! We appreciate your positive feedback.
10/10 Excellent
Kelly
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kelly
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 17 oct. 2023
Hello Kelly,Thank you so much for your amazing rating! We are thrilled that you had such a fantastic experience at our hotel. We hope to welcome you back soon!
4/10 Médiocre
Elizabeth
Voyage avec des animaux de compagnie
18 sept. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 21 sept. 2023
Hello Elizabeth ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
10/10 Excellent
cheryl
Voyage en famille, Voyage en groupe
6 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
cheryl
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 8 sept. 2023
Hi Cheryl,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.
6/10 Satisfaisant
Hazel
Voyage en couple
3 sept. 2023
Les points forts : Propreté et personnel et service
Hazel
Séjour de 2 nuits en août 2023
Réponse de Manager le 6 sept. 2023
Hello Hazel, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
10/10 Excellent
Kathleen
2 sept. 2023
Kathleen
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 4 sept. 2023
Hello Kathleen,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our shower. We appreciate you taking the time to share your experience.
10/10 Excellent
Timothy
Voyage en couple
31 août 2023
Les points forts : Propreté, personnel et service, équipements
Timothy
Séjour de 1 nuit en août 2023
Réponse de Manager le 2 sept. 2023
Hello Timothy,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our bed and your insights regarding our toilet. We hope to see you again in the future.
10/10 Excellent
Steve
23 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en août 2023
Réponse de Manager le 26 août 2023
Hello Steve,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.
10/10 Excellent
Sunshine
Voyage en famille avec de jeunes enfants
8 août 2023
Les points forts : Propreté, personnel et service, équipements
Sunshine
Séjour de 2 nuits en août 2023
Réponse de Manager le 10 août 2023
Hello Sunshine, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!
8/10 Bien
Mitchel
Voyage en famille avec de jeunes enfants
7 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mitchel
Séjour de 2 nuits en août 2023
Réponse de Manager le 8 août 2023
Hello Mitchel,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.
10/10 Excellent
Erica
Voyage en famille
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Erica
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 1 août 2023
Hello Erica,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our area and your insights regarding our room. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.
6/10 Satisfaisant
Elizabeth
24 juil. 2023
Elizabeth
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 15 août 2023
Hello Elizabeth, Thank you for sharing this rating, and we welcome you to visit us again anytime.
8/10 Bien
Tiffany
Voyage en famille
17 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tiffany
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 22 juil. 2023
Hello Tiffany,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
6/10 Satisfaisant
Melanie
Voyage en famille
17 juil. 2023
Les points forts : Personnel et service
Decent for the price…
Melanie
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 19 juil. 2023
Hello Melanie,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
10/10 Excellent
Susan
Voyage en famille
12 juil. 2023
Great place
Susan
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 15 juil. 2023
Hello Susan, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.
2/10 Horrible
Cassie
Voyage d’affaires, Voyage en couple
7 juil. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cassie
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 9 juil. 2023
Hello Cassie, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
8/10 Bien
Al
3 juil. 2023
Al
Séjour de 1 nuit en juin 2023
Réponse de Manager le 4 juil. 2023
Hello Al,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
10/10 Excellent
SARA
Voyage en famille avec de jeunes enfants
20 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SARA
Séjour de 2 nuits en juin 2023
Réponse de Manager le 22 juin 2023
Hi Sara,Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast services. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.
8/10 Bien
SARA
20 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SARA
Séjour de 1 nuit en juin 2023
Réponse de Manager le 22 juin 2023
Hi Sara,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of hospitality, and we are glad you loved the breakfast services. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!
8/10 Bien
Voyageur vérifié
Voyage en famille
15 juin 2023
Les points forts : Personnel et service
Okay stay for one night
Voyageur vérifié
Séjour de 1 nuit en juin 2023
Réponse de Manager le 16 juin 2023
Hello Guest, I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.
10/10 Excellent
Joaqui
Voyage en famille
12 juin 2023
Les points faibles : Personnel et service
Joaqui
Séjour de 3 nuits en juin 2023
Réponse de Manager le 15 juin 2023
Hi Joaqui,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay with the breakfast service and accommodations. I would like to apologize for not exceeding your expectations as your satisfaction and feedback are vital to our success. We will be using the information you gave us to implement improvements for a better experience and overall impression of our hotel. I hope that you will consider staying with us once again, so we can have another chance to provide you with a superior experience.
8/10 Bien
Lenard
10 juin 2023
Lenard
Séjour de 1 nuit en juin 2023
Réponse de Manager le 2 juil. 2023
Hello Lenard,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
8/10 Bien
Kawanis
2 juin 2023
Kawanis
Séjour de 2 nuits en mai 2023
Réponse de Manager le 24 juin 2023
Hello Kawanis,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.