5 piscines extérieures, tentes de plage, parasols de plage
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Avis sur Hawks Cay Resort

4 out of 5
Hawks Cay Resort
61 Hawks Cay Blvd, Marathon, FL

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 445 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 240 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 177 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 86 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 55 avis sur 1003." "

8,2/10

Propreté

8,0/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Carolyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Nicolas

Voyage en famille
Les points forts : Personnel et service
Dans l'ensemble l'établissement est très bien, beau et propre. Le personnel est sympa. Les piscines sont top et la présence des dauphins est un plus. Par contre le logement en lui même.... Nous étions dans une maison deux chambres au sunset village.... la maison était sale et sentait le renfermé.. Certaines ampoules ne fonctionnaient pas où clignotant. la vue sur les terrasses est très belle mais le mobilier en mauvais état... des agraphes ressortent du bois partout sur les transats... un de nos enfants s'est blessé en allant s'assoir dessus.. Donc en résumé le complexe est très très bien mais le logement ( le.notre en tout cas) était décevant. Pour le prix c'est décevant
Réponse de Hotelmgmt le 17 mai 2023
Your feedback is highly valued and we're pleased you enjoyed our amenities and staff. We sincerely regret the issues encountered in your accommodation, especially those affecting your children's safety. This is our utmost concern and immediate actions are taken for resolution. We're committed to a high standard of guest experience and we apologize for falling short. We eagerly look forward to a chance to serve you better and regain your confidence.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de HotelMgmt le 7 janv. 2020
Thank you for your five-stars. We look forward to your return and we hope it's soon!

10/10 Excellent

Audrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Super séjour. Très bon emplacement et hôtel réellement agréable et propre. Room service de bonne qualité.
Séjour de 2 nuits en décembre 2019
Réponse de Jason B le 3 janv. 2020
Thank you for rating us! We are happy to hear you enjoyed your stay with us!

8/10 Bien

Marielle

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour en famille décembre 2019
Hôtel 4* type resort. Beau complexe avec centre de sauvetage de dauphins avec lesquels il est possible de nager (supplément). Frais de resort à régler sur place. Serviettes disponibles à la piscine et comprises dans les frais avec large choix d'activités gratuites: kayak, paddle surf, vélo, .... Trois piscines: 1 réservée aux familles, 1 aux adultes uniquement, 1 espace dédié aux enfants (Pirate Island), plusieurs choix de restauration (piscine et restaurants à la carte). Large choix au petit déjeuner Bémol: - nettoyage des chambres pas impeccable et celui des toilettes publics laissent à désirer - surveiller la météo - 23-24° limite pour profiter de la plage et de la piscine car Les Keys sont venteuses
Séjour de 2 nuits en décembre 2019
Réponse de Jason B le 2 janv. 2020
Thank you for the feedback and rating! We hope you enjoyed your stay and can't wait to host you next time!

10/10 Excellent

Gregory

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe Resort. Ne pas oublier d'inclure 42USD par jour, en plus de la chambre, pour l'accès aux piscines et activités associées...
Séjour de 2 nuits en octobre 2019
Réponse de Jason B le 31 oct. 2019
Thank you for staying with us! We hope you enjoyed your stay!

8/10 Bien

Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de HotelMgmt le 15 août 2019
Thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

10/10 Excellent

Teri

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful and convenient
Séjour de 1 nuit en mai 2024
Réponse de VIP Reservations Team le 20 mai 2024
Thank you for visiting us at Hawks Cay Resort. We are so glad that you enjoyed your stay. We look forward to welcoming you back again!

8/10 Bien

Tyler

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and helpful. It has great views and very relaxing . drinks and food was good too. Only issues we had was trying to get Ubers from there to other islands. Would highly recommend renting a car . It’s a great resort to stay to get away from. everyday life.
Séjour de 4 nuits en mai 2024
Réponse de VIP Reservations Team le 20 mai 2024
Thank you for visiting us at Hawks Cay Resort. We are so glad that you enjoyed your stay. We look forward to welcoming you back again!

10/10 Excellent

Laura

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Espectacular, nos encantó .
Séjour de 2 nuits en mai 2024
Réponse de VIP Reservations Team le 13 mai 2024
Thank you for your response, we are so glad that you had a wonderful experience at Hawks Cay Resort. We look forward to seeing you again!

10/10 Excellent

Gina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The dolphins
Séjour de 2 nuits en mai 2024
Réponse de VIP Reservations Team le 13 mai 2024
Thank you for your response, we are so glad that you had a wonderful experience at Hawks Cay Resort. We look forward to seeing you again!

6/10 Satisfaisant

Fadi, Hampton

Voyage en couple
Les points faibles : Propreté
Good location. The resort needs a good cleaning. Carpets are dirty and some staff at the front desk not friendly. Overall, would not return.
Séjour de 5 nuits en mai 2024
Réponse de VIP Reservations Team le 7 mai 2024
Thank you for visiting Hawks Cay Resort. We always strive to give our guests the best experience possible, I am sorry that you had some disappointments while you were visiting us. We appreciate your feedback and we will make sure that your comments make it to the appropriate departments.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice
Séjour de 1 nuit en mai 2024
Réponse de VIP Reservations Team le 7 mai 2024
Thank you for visiting Hawks Cay Resort. We are so glad that you enjoyed your stay. We hope to be able to welcome you back in the future.

10/10 Excellent

Katarzyna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was beautiful, nice, and quiet. Very relaxing place to visit. I wish it could be a live music in the evening, or any entertainment after they close the pools. Also the kids area didn’t have a restaurant opened so it wasn’t to convenient to walk all the way to the main hotel to get food or drinks.
Séjour de 1 nuit en mai 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for your valuable feedback. We strive to provide the best service and guest experience as possible. Your remarks will be shared with our management team. Thank you again for visiting Hawks Cay Resort and we hope we get to welcome you back in the future.

10/10 Excellent

Lazaro, Miami

Séjour de 2 nuits en mai 2024

10/10 Excellent

Dave

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic place to stay
Séjour de 1 nuit en mai 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for visiting Hawks Cay Resort, we are so glad that you enjoyed your stay with us. We would love to welcome you back in the future!

10/10 Excellent

cesar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great property
Séjour de 1 nuit en avril 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for visiting us at Hawks Cay Resort! We are so glad that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Marvin, Naples

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort with an adult only pool and several hot tubs. We will be back!
Séjour de 1 nuit en mai 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for visiting us at Hawks Cay Resort. We are so glad that you enjoyed your stay! We look forward to seeing you again!

10/10 Excellent

Chris

Séjour de 2 nuits en avril 2024
Réponse de VIP Reservations Team le 20 mai 2024
Thank you for visiting us at Hawks Cay Resort. We are so glad that you enjoyed your stay. We look forward to welcoming you back again!

8/10 Bien

Luna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de VIP Reservations Team le 20 mai 2024
Thank you for visiting us at Hawks Cay Resort. We are so glad that you enjoyed your stay. We look forward to welcoming you back again!

8/10 Bien

Michele

Les points forts : Propreté et équipements
Séjour de 4 nuits en avril 2024
Réponse de VIP Reservations Team le 15 mai 2024
Thank you for your recent stay. We look forward to welcoming you back.

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful family friendly resort. Would absolute stay there again and recommend to other families!
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Christina,Thank you for your amazing review of Hawks Cay Resort! It was our pleasure to have you, and we are so happy to know you and your family had a great time. We are honored by your kind recommendation to others and look forward to your next visit for another splendid stay!Hawks Cay Resort Management

8/10 Bien

Miranda

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort was great, staff was awesome, food was pretty good! While the room was mostly great there were a few things that could use attention. 1. Shower had some mold spots. This is most likely due to not having a bathroom exhaust fan in the bathroom. 2. The pocket door was pretty much a two person job to open and close. 3. The slider didn’t lock. As for the resort, overall was great. Kept clean, lots to do. The market place was expensive but it is what it is. The hours were a little off and it was odd that the marketplace was locked with chains from the inside. The coral cay bathroom was dated. Needs some touching up from the peeling paint. Can totally tell that it was the original area for the pool bath.
Réponse de General Manager le 24 avr. 2024
Dear Miranda,Thank you for your kind words and for sharing your observations. We're glad you enjoyed our resort, and it’s great to hear our team and activities met your expectations. We have also noted your concerns about the room amenities and will ensure they are addressed promptly. Your perspective on our market is also appreciated and will be considered. It's lovely to hear you had a great overall experience, and we look forward to welcoming you back for another visit!Hawks Cay Resort Management

8/10 Bien

Janet, MIAMI

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was good
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Janet,Thank you for providing your review of Hawks Cay Resort. We are delighted to hear that you had a pleasant overall stay and look forward to your next visit with us.Hawks Cay Resort Management

8/10 Bien

Tomas, Southwest Ranches

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed one of the rooms with two queen beds. The room was fairly clean, but the design of the bathrooms leave a lot to be desired. The door, specifically was very difficult to open and close. I love the design of it, but it could have been so much better, for instance, how about adding a handle so that you can actually close the door? The toilet and shower area should have been separated by a door as well so that the sink area is usable by one other person. The shower has no hooks for hanging clothes or towels and no handles to hold onto in case an older person, such as myself needs assistance in and out of the bathtub. Essence, these bathrooms need to be updated for safety and convenience.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Tomas,Thank you for sharing your feedback with us. We are pleased to hear you appreciated the cleanliness and design of our rooms. However, we understand your concerns regarding the bathroom. Your comfort and safety are important to us, and we have taken note of your suggestions for improvement. We hope to welcome you back and provide a more seamless and satisfying experience.Hawks Cay Resort Management

10/10 Excellent

Megan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our 3rd time staying at Hawks Cay and we can’t speak highly enough about the resort, and its staff. It is the perfect middle point in the keys - providing you with the ability to explore north and south. The staff are friendly and accommodating. We accidentally left a life jacket on a chair near the marketplace and it was still there the following morning! It is clean, safe and perfect for families traveling with small children. We CANNOT wait to be back again! My only tiniest complaint would be that it cost $42 for 2 margaritas- where back in 2022 it was $30. Needless to say, that was the only time we had a drink by the pool. Otherwise a truly amazing experience yet again.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Megan,What a wonderful review to receive! We love hosting families, and it is a pleasure to know that you thoroughly enjoyed our friendly staff members, clean accommodations, and safe atmosphere. It was a pleasure hosting you, and we hope to see you again soon! Hawks Cay Resort Management

8/10 Bien

kristen

Séjour de 4 nuits en avril 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for visiting us at Hawks Cay Resort. We are glad that you enjoyed your stay! We look forward to seeing you again.

6/10 Satisfaisant

Hilary

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
I liked having two pools one for the kids and one for the adults. The third pool was closed for unknown reasons. Check in at desk took way too long. We were okay with waiting until the Villa was ready but then we were told we needed to go back to reactivate wrist bands which we did only to be told it didn't matter. We go back to villa (walk) and bands don't work. We were unable to unlock villa and told to go back to front to activate wrist band but then maintenance let us in. Had dinner at restaurant with over an hour wait and the food took way too long and was way overcooked. Would never go back. Very pricey.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Hilary,We appreciate you staying with us and taking the time to share your thoughts. Thank you for sharing how much you enjoyed our multiple pools. Rest assured, your concerns about service delays are appreciated and will be addressed to ensure improvements are made swiftly for our great guests. It was a pleasure to welcome you. Should you return to the area, we'd be grateful for the chance to provide you with a more enjoyable visit.Hawks Cay Resort Management

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, not too crowded, plenty of room to enjoy amenities.
Séjour de 6 nuits en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Tracy,Thank you so much for your kind review and perfect rating. It was truly a pleasure having you here, and we are delighted you enjoyed our excellent amenities. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Hawks Cay Resort Management

10/10 Excellent

Olivia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort, staff were extremely friendly.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Olivia,Our day is brightened by your excellent review of Hawks Cay Resort! We're proud that our warm hospitality and gorgeous resort made your experience wonderful. Thank you for choosing to stay with us, and we hope you'll return.Hawks Cay Resort Management

10/10 Excellent

Esther

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort. A mix of beach, ocean, pool and spa! Wonderful getaway
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Esther,It was such a pleasure having you vacation with us! We are delighted our fantastic amenities were the highlight of your experience, and we appreciate you mentioning them to your fellow travelers. Thank you for your glowing review, and we hope to welcome you back for another wonderful getaway soon!Hawks Cay Resort Management

6/10 Satisfaisant

Orlando

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Todo muy bueno desde el servicio hasta las comidas,,el personal increíble fantástico,,,el baño de la habitación decepcionado,,,las paredes con Moo,,,
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 12 avr. 2024
Dear Orlando,Thank you for staying with us and taking the time to share your thoughts. We're glad our tasty food and friendly staff helped make your visit memorable. However, we apologize for any disappointment with the bathroom, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Hawks Cay Resort Management

10/10 Excellent

Silvia

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property! Is beautiful well maintained, lots of space, there’s plenty of parking space (no extra charge) the staff is very friendly and kind!
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 11 avr. 2024
Dear Silvia,It was such a pleasure having you as our guest! Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate your kind words about our lovely resort. Thank you for your kind review and perfect rating, and we hope you return soon!Hawks Cay Resort Management

6/10 Satisfaisant

James

Voyage en famille
Les points forts : Personnel et service
Staff was really friendly and accommodating. Overall grounds were nice. We stayed in one of the town homes. A couple of nights the neighbors were up late and being loud and inconsiderate. Disappointed on the people staying there and the amount of random trash they left. Great place for younger kids, there were a lot of them. The amount of elementry age kids was a distraction from the overall beauty of the place.
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear James,Thank you for taking the time to share your thoughts with our team. We appreciate you highlighting our amazing team members and grounds. However, we are disheartened that we were unable to meet all of your expectations. Please know that our team will be sure to discuss your feedback for improvement purposes. Please allow us another opportunity to show you a much better experience that is representative of our true value.Hawks Cay Resort Management

8/10 Bien

Diane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good: dolphin connection, pools, available activities, food at tiki bar, greeters, nice shower and bathroom, concept of bracelet keys Not so great-bracelet keys quit working frequently, toilet wouldn't flush one night all night, sofa bed very uncomfortable, property too bif to get aroind on foot, golf carts not always available, parking far away, ice not working in our area.
Séjour de 2 nuits en mars 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for your feedback. Hawks Cay Resort and staff are always stiving to improve the guest experience and your feedback is very valuable to our team. Your comments will be shared with all of the appropriate departments. Thank you again for your response and we look forward to welcoming you back for a future stay.

8/10 Bien

Sara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Really a great place for families to stay in the Keys. We were here in peak season (spring break) and found it difficult to find chairs by the pool or lagoon. The wifi was really poor in our lodgings. The villa was clean and comfortable but a bit dated. I loved that they offered on site activities- we were able to enjoy the dolphin experience and the snorkeling adventure. Onsite restaurants were very good. Staff was friendly and helpful.
Séjour de 6 nuits en mars 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for your feedback. Hawks Cay Resort and staff are always stiving to improve the guest experience and your feedback is very valuable to our team. Your comments will be shared with all of the appropriate departments. Thank you again for your response and we look forward to welcoming you back for a future stay.

10/10 Excellent

Gerard

Séjour de 2 nuits en avril 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for visiting us at Hawks Cay Resort. We are so glad that you enjoyed your stay! We look forward to seeing you again!

2/10 Horrible

jayanthi, INDIAN HARBOUR BEACH

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our fourth trip there and every time we go the property looks older dirtier and just not worth the money it is not $1000 a room and night hotel
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 7 avr. 2024
Dear Jayanthi,Thank you for your review. It's always a delight to welcome back a valued guest; however, we regret that you were not satisfied with your most recent stay. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to welcome you back to change your perceptions.Hawks Cay Resort Management

8/10 Bien

amber

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was a nice resort that checked all the boxes for me and my 16year old son. Safe for him to be independent and have fun. Easy for me to lay by the pool. We swam with the dolphins and would recommend it to all.
Séjour de 2 nuits en mars 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for visiting us at Hawks Cay Resort. We are glad that you enjoyed your stay. We look forward to seeing you again.

4/10 Médiocre

sal

Voyage en couple
Les points faibles : Propreté
Disappointed by the condition of the resort.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 4 avr. 2024
Dear Sal,Thank you for taking the time to leave a review. We are disappointed to hear your visit didn't live up to the experience you were expecting from us. We hope you'll give us another chance to regain your confidence and visit us again soon.Hawks Cay Resort Management

8/10 Bien

Amy

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
The resort has a lot of activities to offer for young families and adults. Thankfully there is an adult only pool area for those looking for quiet vs. the fun chaos around the family pool area. Having the dolphin connection onsite was wonderful. Nothing like having your morning coffee and watching the dolphins play. The report really has everything you need onsite, but prices are steep. Would grocery shop first and make sure you have all the sunscreen and toiletries you need prior to getting to the resort
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Amy,Thank you for your recent stay at Hawks Cay Resort. Your feedback is greatly valued, and we are happy to hear about your terrific overall experience. We are delighted to hear that the whole family had the chance to take advantage of our fun activities and delightful amenities. Your constructive feedback will be taken into consideration as well, as we continuously make improvements for our great guests. We appreciate your review and hope to host you again soon.Hawks Cay Resort Management

10/10 Excellent

Emilia

Amazing property
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 29 mars 2024
Dear Emilia,Thank you for sharing your experience at Hawks Cay Resort! Your satisfaction is our top priority, and we're delighted you enjoyed your stay. We can't wait to welcome you back for another fantastic experience!Hawks Cay Resort Management

8/10 Bien

Maria

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff is not friendly at all
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 29 mars 2024
Dear Maria, Thank you for choosing to stay with us at Hawks Cay Resort. We are thrilled to learn that you enjoyed your stay overall. However, we regret hearing our staff fell short of your expectations. Rest assured, your concerns will be addressed promptly. Nevertheless, it was a pleasure hosting you, and we look forward to welcoming you back next time.Hawks Cay Resort Management

10/10 Excellent

Kelly

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property for families with kids! Mine loved the pirate ship and kid’s area. They made friends and I was able to actually relax by the pool. We will definitely be back!
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 19 mars 2024
Dear Kelly,Our team enjoyed hosting your family at Hawks Cay Resort. It's fantastic that your kids loved our fun amenities, including our pirate ship-themed pool with slides, water cannons, and shallow areas for our youngest guests. We can't wait to create more memories with you!Hawks Cay Resort Management

2/10 Horrible

NICOLE

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible waste of $. Room walls were paper thin and noisy, NO working Wifi, pool closed early and activities at marina unavailable. Spent $1400 for 2 nights and left first thing next am and paid for another hotel in Keys. Ruined our vacation.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 19 mars 2024
Dear Nicole,Thank you so much for providing your feedback. Our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we're always putting our best foot forward and presenting our property, accommodations, and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of comfortable and seamless.Hawks Cay Resort Management

8/10 Bien

Justin

Séjour de 5 nuits en mars 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for visiting us at Hawks Cay Resort. We are glad that you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Cindy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great trip with my family. Able to enjoy an adult only area for sun and swimming. Dolphin encounter was a plus.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 6 avr. 2024
Dear Cindy,Thank you sincerely for choosing Hawks Cay Resort. We're absolutely delighted to hear that your stay with us was wonderful and that we've earned your glowing five-star review. Your feedback means the world to us, and we truly appreciate you highlighting our luxurious pool and sunny amenities. We believe that guest feedback is invaluable in our constant pursuit of excellence, so we're especially grateful for your insights. We hope to welcome you back soon for another fantastic stay. It was truly a pleasure to have you as our guest.Hawks Cay Resort Management

8/10 Bien

Tyler

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N/A
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 12 mars 2024
Dear Tyler,Thank you so much for the high rating, and we trust that you had a great experience with us overall. We hope that you will consider coming back to join us again soon; we're confident that we can deliver another great stay.Hawks Cay Resort Management

10/10 Excellent

Michael, Nescopeck

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wow!
Séjour de 1 nuit en mars 2024
Réponse de Hotelmgmt le 9 mars 2024
Hello Michael, We're thrilled you had a great time at Hawks Cay Resort and can't wait to wow you again soon!

10/10 Excellent

mariana

Séjour de 2 nuits en mars 2024
Réponse de VIP Reservations Team le 6 mai 2024
Thank you for visiting us at Hawks Cay Resort. We are glad that you enjoyed your stay. We look forward to seeing you again.