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Avis sur Sterling Anaikatti

3.5 out of 5
Sterling Anaikatti
6/301, Vadakottathara, Palakkad District, Kottathara, Mannarkkad, Kerala

Avis

4,8
Note des voyageurs de 10 (Excellent), d’après 0 avis sur 5." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 5." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 5." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 5." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 5." "

7,0/10

Propreté

5,0/10

Personnel et service

5,0/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

V

Séjour de 3 nuits en janvier 2024
Réponse de Sterling Anaikatti le 14 janv. 2024
DearGuestThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team

2/10 Horrible

Jaya

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en janvier 2021

4/10 Médiocre

santhosh

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2018
Réponse de Sterling Anaikatti le 1 mars 2024
Dear SanthoshThank you for sharing your feedback and rating. We're sorry to hear that your experience was not up to your expectations. We always aim to provide the best service possible, and your feedback helps us improve. If there's anything specific that you believe we could do better, please don't hesitate to reach out to our customer support team. We're committed to making your next experience an excellent one.Warm regards,The Sterling Holidays Team

8/10 Bien

jagadish , coimbarore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joyous Outing @sterling resorts
Let me list it&not particularly in that order. 1. Location of the resort is spot on. 2. Ambience in the hotel was calm&serene. 3.hotel staff was curteous&polite. 4. Only fly in the ointment was that the food was expensive&the taste could have been better. 5. Overall would give a 4 star rating out of 5.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Sterling Anaikatti le 1 mars 2024
Dear GuestWe apologize for falling short of your expectations and for any inconvenience you experienced. Your feedback is essential, and we take it seriously. We would appreciate the opportunity to learn more about your concerns. Please contact our customer support team to discuss your specific issues in detail. We're committed to making improvements based on your valuable input.Warm regards,The Sterling Holidays Team