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Avis sur Microtel Inn & Suites by Wyndham Mankato

2 out of 5
Microtel Inn & Suites by Wyndham Mankato
200 Saint Andrews Dr, Mankato, MN

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 347 avis sur 972." "
Note des voyageurs de 8 (Bien), d’après 378 avis sur 972." "
Note des voyageurs de 6 (Satisfaisant), d’après 137 avis sur 972." "
Note des voyageurs de 4 (Médiocre), d’après 73 avis sur 972." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 972." "

8,4/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Eric

Séjour de 1 nuit en octobre 2023
Réponse de N.P. General Manager le 1 nov. 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Qualité prix excellent !
Séjour de 1 nuit en septembre 2017

4/10 Médiocre

Michael

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Apparently a new facility. We had a room with two queen beds but the room was cramped for four people and two beds. Breakfast left a lot to be desired. Cereal, waffles, mini muffins, toast, or bagels, along with yogurt were the choices (coffee and juice available). My grandson had left a book he was reading behind in the room - housekeeping had thrown it away where other facilities would have hung on to it for a brief in case the owner discovered it was missing and could go back to claim it. When my wife asked someone in charge to turn on the TV in the breakfast area, the man was a little short with her. The price for the room was right but we won't be back.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Lynette

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Michael

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
My sheets were stained and the outside trash was overflowing to the point trash was in the way of the door
Séjour de 1 nuit en mai 2024

10/10 Excellent

Shaylene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff and clean room.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Sheri

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We will not stay here again. Stains on sheets, hair in bathtub, hair on the bathroom counter, toilet seat dirty, burn marks on bathroom floor, corner of window screen torn away from window frame. The 3 Pillows were old and lumpy. I asked employee to clean toilet seat, he wiped the toilet seat then the floor and toilet seat again with same rag. The shower was not clean, dried up shampoo on shower wall. Definitely was not worth $160 for one night.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, clean rooms. Breakfast options are limited but tastey!
Séjour de 1 nuit en mai 2024

8/10 Bien

Dave

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Building supplies in the center of the room near the sign in desk. Seems a lot of motels ive stayed in are being renovated.
Séjour de 2 nuits en avril 2024

8/10 Bien

Arlen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Gary

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
The floor in the bathroom along the bottom strip was disgusting. The toilet wouldn't stop running and wouldn't flush and the bedspread on the one bed had some "stains" so who knows what that was.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Ian

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Staff at check in seemed sketchy and weird, there were stains in my room on the mattress and ledge pad. It also said it was a queen room and queen bed but it was a very small room and a full not a queen. So not very pleasant experience.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Paige

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, quiet & organized
Séjour de 1 nuit en mars 2024
Réponse de N.P. General Manager le 31 mars 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our hotel very clean, quiet and organized. We look forward to seeing you again soon.

6/10 Satisfaisant

Shauna

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very clean. They allow dogs but it's a $15 fee per dog per night. And a $50 deposit that you get back after you're checked out. The breakfast was ok.
Séjour de 1 nuit en mars 2024
Réponse de N.P. General Manager le 13 mars 2024
Thank you for evaluating our property. We are glad to hear you found our property very clean. We look forward to seeing you again soon.

10/10 Excellent

Troy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was nothing but a good experience!
Séjour de 1 nuit en mars 2024
Réponse de N.P. General Manager le 13 mars 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy your experience was good. We look forward to seeing you again soon.

6/10 Satisfaisant

Dakota

Les points forts : Propreté et personnel et service
It’s.. alright. You get what you pay for.
Séjour de 1 nuit en mars 2024
Réponse de N.P. General Manager le 13 mars 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

6/10 Satisfaisant

Jeremy

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de N.P. General Manager le 13 mars 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

8/10 Bien

Cindi

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de N.P. General Manager le 13 mars 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon

10/10 Excellent

Kacie

Séjour de 3 nuits en février 2024
Réponse de N.P. General Manager le 13 mars 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Satisfaisant

Candie

Les points faibles : Confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de N.P. General Manager le 13 mars 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They did some weird pending charges on our CC and added a $50.00 charge for damages. It has not been credited back to account yet.
Séjour de 1 nuit en février 2024
Réponse de N.P. General Manager le 8 févr. 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Pending charges generally take five to seven business days to go back onto a guest's credit card depending on the guest's bank policy. We look forward to seeing you again soon.

10/10 Excellent

Michelle, Mountain Lake

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and quiet hotel. Close enough to the mall to drive there and yet a quiet plsce for sleeping. Staff is very friendly and accommodating. Will definitely stay again
Séjour de 1 nuit en janvier 2024
Réponse de N.L. General Manager le 8 févr. 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Very comfortable and great location.
Séjour de 1 nuit en janvier 2024
Réponse de N.L. General Manager le 8 févr. 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet area, friendly staff. Hotel could use some updating but for the price it was a good night's sleep.
Séjour de 1 nuit en janvier 2024
Réponse de N.P. General Manager le 8 févr. 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Lester

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good for the money.
Séjour de 2 nuits en janvier 2024
Réponse de N.P. General Manager le 8 févr. 2024
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

krista

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de N.P. General Manager le 8 févr. 2024
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Satisfaisant

Lisa

Séjour de 1 nuit en janvier 2024
Réponse de N.P. General Manager le 21 janv. 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hair and dirt on bedsheets, obviously hasn’t been cleaned. Didn’t dare try and examine the rest of the room. Front desk attendant asleep at 4 when I came down to have my card magnitized when it wasn’t working, as evidenced by snoring so loud you could hear it from the elevator. Extremely poor experience.
Séjour de 2 nuits en janvier 2024
Réponse de N.P. General Manager le 21 janv. 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 Satisfaisant

Lois

Voyage en couple
Les points forts : Propreté
It was very noisy. We could hear ordinary conversation from the family next door. It needs better insulation between rooms.
Séjour de 1 nuit en décembre 2023
Réponse de N.P. General Manager le 21 janv. 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

2/10 Horrible

greg

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
When I have a Do not Disturb sign on my door thats what it means. While I was gone somebody came into my room. They replaced towels. They should not even be knocking on the door let alone entering. Also refrigerators did not work, alarm clock was so bad it was unpluged.
Séjour de 2 nuits en décembre 2023
Réponse de N.P. General Manager le 21 janv. 2024
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

10/10 Excellent

Kay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de N.P. General Manager le 29 déc. 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Tammy

Séjour de 1 nuit en décembre 2023
Réponse de N.P. General Manager le 29 déc. 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Horrible

aliya

Les points forts : Propreté
Les points faibles : Personnel et service
charged twice
Séjour de 1 nuit en décembre 2023
Réponse de N.P. General Manager le 20 déc. 2023
Thank you for evaluating our property. We can only guess you are seeing a preauthorization that automatically drops off. We hope you will give us another opportunity to better serve you in the future.

8/10 Bien

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de N.P. General Manager le 20 déc. 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and exceptional staff!
Séjour de 1 nuit en décembre 2023
Réponse de N.P. General Manager le 20 déc. 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Sorry about the drain. We will address it. We look forward to seeing you again soon.

8/10 Bien

Gary

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de N.P. General Manager le 20 déc. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to stores
Séjour de 1 nuit en novembre 2023
Réponse de N.P. General Manager le 20 déc. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Médiocre

Chad

Séjour de 1 nuit en septembre 2023
Réponse de N.P. General Manager le 20 déc. 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

4/10 Médiocre

Randy

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
worn out old bed linen
They should really invest in new bed linen. It's so old and worn out, which just isn't comfortable. Our bed sheets had stains in it. They were washed, but it was just something that wouldn't wash out. I don't think the Wyndham should be connecting their name to this, it's not up to standards.
Séjour de 1 nuit en octobre 2023
Réponse de N.P. General Manager le 20 déc. 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

4/10 Médiocre

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hosts were nice and friendly. Room was small, but it was very clean and nicely priced. . The problem I had is the very strong smell of cury or uunsi (not 100% sure what it is called) when I walked in the front door. This smell is not pleasant to me and has gave me head aches. Then when I got to the room the smell was in there to but not as bad. I opened window to air out room and it did get better. If the smell was not a problem for me, I would have gave it a much better review.
Séjour de 2 nuits en novembre 2023
Réponse de N.P. General Manager le 20 déc. 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Bien

Claire

Les points forts : Propreté
Les points faibles : Personnel et service
Clean for the price.
Séjour de 1 nuit en novembre 2023
Réponse de N.P. General Manager le 20 déc. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Horrible

Kerri, Franklin

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check-in staff were pleasant, but unfortunately, that was the only positive aspect of our experience at the property. The room itself was quite average and left much to be desired. We had to request additional towels as there were not enough provided for the number of people in our party. Furthermore, both the towels and sheets were discolored and stained, which was quite off-putting. The room had an unpleasant odor, and to make matters worse, the toilet was leaking, causing water to spread all over the floor. Despite notifying the staff about the issue, they took no action to resolve it, so we resorted to wrapping a towel around the base ourselves. Even when the towels were changed the next morning, they were left on the floor around the toilet, and once again, there were not enough provided. Additionally, the shower had mold accumulating in the corners, which was quite unsanitary. The state of the room was so disappointing that we didn't even bother with breakfast at the property, even though it was supposed to be offered, as we couldn't fathom eating there. Given the chance, we would have definitely sought accommodations elsewhere. As a result of this experience, we have decided to never stay at another Wyndham Microtel again.
Séjour de 2 nuits en octobre 2023
Réponse de N.P. General Manager le 20 déc. 2023
Thank you for evaluating our property. We are sorry your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

8/10 Bien

Marc

Voyage en groupe
Séjour de 1 nuit en octobre 2023
Réponse de N.P. General Manager le 1 nov. 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Médiocre

Toby

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Walls are paper thin & can hear everything from other rooms. Killed about 10 bugs in the bathroom and a ladybug on the wall above the bed. First non-smoking room they gave us stunk like smoke so they had to move us to another room. Sheets had blood stains on them and weren't white but beige.
Séjour de 2 nuits en octobre 2023
Réponse de N.P. General Manager le 1 nov. 2023
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 Satisfaisant

Lynette

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
😃
Séjour de 1 nuit en octobre 2023
Réponse de N.P. General Manager le 1 nov. 2023
Thank you for evaluating our property. We look firward to seeing you again soon.

4/10 Médiocre

Gretchen

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lobby was clean. I didnt like that when we got to our room, and checked our beds the sheets appeared to be used not clean. The bathtub was dirty. The toilet paper roll was crumpled. When i reported this to front desk staff, all he said was they change sheets everyday. But he did give me new sheets that i had to put on the bed. I feel for the price of the room at $102 this is not okay.
Séjour de 1 nuit en octobre 2023
Réponse de N.P. General Manager le 1 nov. 2023
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

8/10 Bien

Rod

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de N.P. General Manager le 1 nov. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Reuben

Séjour de 1 nuit en octobre 2023
Réponse de N.P. General Manager le 1 nov. 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bien

Julie, Watertown

Voyage d’affaires
Les points forts : Propreté et personnel et service
Nice and helpful staff, fixtures and furniture a little worn. Small TVs, but a lot of channels. Good for short stay.
Séjour de 1 nuit en octobre 2023
Réponse de N.P. General Manager le 1 nov. 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Horrible

Joseph

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After flying a red eye and arriving into MN at 5:45am, i went to check in at 4pm. All I wanted to do was take a shower. There was a big crack in the bottom of the tub which wouldve allowed the water to go all enderneath the tub. They couldnt give me another room until the next day at 3pm. I was alone but they upgraded me to a suite. I was alone and the suite waa no upgrade. When i checked out i said I should not have to pay full price for the 1st night stay. I was told since i was upgraded they considered that making us even. That was awful and i will be contesting the charges with American Express and now I dont want to pay for any of the 3 nights
Séjour de 3 nuits en octobre 2023
Réponse de N.P. General Manager le 1 nov. 2023
Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. No one restricted you on showering as the crack was superficial and the support base under the tub would have stopped any water seepage. We are sorry for any inconvenience. Most guests love our suite, and your upgrade to a suite at no extra cost was meant to provide you the extra comfort. We hope you will give us another opportunity to better serve you in the future.