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Avis sur Victoria Court Hillcrest - Pasig

2.5 out of 5
Victoria Court Hillcrest - Pasig
207 Hillcrest Drive, Pasig, Manila

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 12 avis sur 36." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 36." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 36." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 36." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 36." "

7,4/10

Propreté

7,4/10

Personnel et service

8,0/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Iren

Séjour de 2 nuits en novembre 2020

10/10 Excellent

Jung Ray

Séjour de 9 nuits en décembre 2019

8/10 Bien

jackson

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Marketing Department le 18 nov. 2019
Thank you for choosing Victoria Court. We sincerely appreciate your feedback and we hope to serve you again soon. Have a great day ahead.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was amazing and top notch. It's better than staying in 3 or 4 star hotels. Food was excellent.
Séjour de 1 nuit en septembre 2019
Réponse de Public Relations Manager le 27 sept. 2019
Thank you for choosing Victoria Court. We work hard to keep our guests happy, and your kind feedback humbles our hearts. We hope to serve you again soon. Have a great day ahead.

4/10 Médiocre

Jorn

Les points faibles : Confort de la chambre
Find another hotel!
We booked the de luxe double room with free breakfast for 2.. The best available room online.. What did we get? A room with no windows and when leaving in the morning, we went to reception to find the morning restaurant, but had to go back to our the room to order the food and wait patiently... And breakfast wasn't for free, even if we paid for it up-front! What happens in this hotel? Pay for breakfast twice? Cheating us as foreigners? Furthermore there was no information about wifi login in the room! Service absolutely really bad.
Séjour de 1 nuit en septembre 2019
Réponse de Public Relations Officer le 19 sept. 2019
Thank you for taking the time to provide your feedback. This information is vital for us to improve and do better at what we do. We sincerely apologise for the inconvenience that this may have caused. We have already reported this issue to the Property Management Team to address all of your concerns. We hope that you would choose to stay with us again and rest assured the experience would be better. Have a great day from Victoria Court!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good staff so far the building and amenities are fine over all i will you guys 8 out of 10 rate thanks.
Séjour de 2 nuits en août 2019
Réponse de Public Relations Manager le 19 sept. 2019
Thank you for taking the time to provide your feedback. We hope to serve you again soon. Have a great day ahead.

10/10 Excellent

Donalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
My stay was perfect keep it going.
Séjour de 1 nuit en juillet 2019
Réponse de Customer Relations Team le 2 août 2019
Thank you for choosing Victoria Court. We appreciate your feedback. Your kind words inspire us to work hard and do better at what we do to impress our guests. We hope to serve you again soon. Have a great day ahead.

10/10 Excellent

ariel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Customer Relations Team le 2 août 2019
Thank you for choosing Victoria Court. We appreciate your feedback. We hope to serve you again soon. Have a great day ahead.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
Best for a day or less. Find better options.
This is a short-term motel. Nothing more. Don't expect professional staff, attentive service or comfortable beds. Hard foam, only. No windows, either, esp if you're in a room under a car-port. Breakfast was acceptable. Not much else was. Not close to much and walking is not recommended.
Séjour de 2 nuits en mai 2019
Réponse de Public Relations Manager le 14 juin 2019
Thank you for taking the time to provide your feedback. We work hard to keep our customers happy and this information helps us improve. We have forwarded your concern to the property manager. We sincerely apologize if we are unable to meet your expectations. Rest assured that proper actions shall be taken to be better. Once again, we thank you and have a great day ahead.

8/10 Bien

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice room. Friendly staff.
Nice room. Friendly staff.
Séjour de 1 nuit en mai 2019
Réponse de Public Relations Manager le 14 juin 2019
Thanks for staying with us. We appreciate your feedback! We hope to serve you again soon. Have a great day ahead.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Our experience was just fair. Was expecting bathrobes there but there was none. No shampoo also. Blanket has a hole.
Séjour de 1 nuit en avril 2019
Réponse de Management le 20 mai 2019
Thank you for your honest feedback. We are sorry for not meeting your expectations. Rest assured we will llok into this.

10/10 Excellent

Nhomer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Séjour de 1 nuit en mars 2019
Réponse de Management le 20 mai 2019
Thank you for your feedback. We hope to serve you again soon.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2019
Réponse de Management le 20 mai 2019
Thank you for your honest feedback. We are sorry for not meeting your expectations. We hope to serve you again soon so we can win your trust back.

6/10 Satisfaisant

Maria Christina

Séjour de 1 nuit en janvier 2019
Réponse de Marketing Team le 15 févr. 2019
Thank you for staying with us. We appreciate your feedback. We apologise for our opportunities. We work hard to make our guests happy. We hope to hear details regarding your stay as this helps us improve our services. Once again thank you.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 13 nuits en janvier 2019
Réponse de Ella le 1 févr. 2019
Good day, Thank you for staying with us, we appreciate your feedback. We apologize for the unsatisfactory experience during your stay. We will ensure to improve our service and hoping to accommodate your next reservation soon.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2018
Réponse de Marketing Team le 15 févr. 2019
Thank you for staying with us. We appreciate your feedback. We do the best we can to make our guests happy.

10/10 Excellent

Roseann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staycation
The room was good although i just hope the bed sheet was thicker, like a comforter because the aircon temperature tends to get too cold that we had to adjust it every now and then.
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Sweet Stay
Our stay was amazing. We felt very comfortable with the room.
Séjour de 1 nuit en octobre 2018

10/10 Excellent

farah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great!!!
Had a wonderful time in one of their suites. The.location was perfect and the staffs were friendly, we also enjoyed the free breakfast. We'll surely be coming back.
Séjour de 1 nuit en septembre 2018

10/10 Excellent

farah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing room
Had a wonderful stay in one of their super suites, the room was huge and clean. It was in a safe and accessible location. The staffs werw accommodating and friendly.
Séjour de 1 nuit en septembre 2018

10/10 Excellent

Rodolfo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My stay
It was amazing,the room was clean and the service was excellent
Séjour de 1 nuit en mai 2018

4/10 Médiocre

Meeks, Philippines, MM

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
It was ok but disappointing
They were expecting that we convert into a deluxe or mini suite so we have to pay extra 1,5k again, please to everyone that might book this place, be mindful of what u guys reserved at first they gave us a small room and we tried to change it so they gave us another room but bigger one, and has no garage. I dont recommend to to self park and the room has cockroach. Service is good but the rooms are old, pls update the photos or else I wont use Expedia again. Thank u
Séjour de 1 nuit en mai 2018

4/10 Médiocre

Ketil

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2017

2/10 Horrible

KYUNGSOO

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
절대 두번다시 가선 안되는곳
전형적인 드라이브인 모텔. 주로 단시간 사랑 나누는 커플이 99%. 주차도 예약시 정보와 다르게 추가 요금 내라해서 컴프레인 후 바깥 귀퉁이에 임시 공간 마련해 줌. 절대 가서는 안되는 곳.
Séjour de 1 nuit en juin 2017

2/10 Horrible

Brian

Les points faibles : Propreté, personnel et service, confort de la chambre
Nothing like advertised
They advertise free breakfast and they have breakfast on the menu, however they offer grilled (over grilled) chicken or fish as the free breakfast. They advertise daily room cleaning, I had to request or demand it EVERY day.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
not bad...
very relaxing and worth the extra bucks. I was just hoping that they have provision for other cable channels such as discovery channel.

4/10 Médiocre

Thomas, Aarhus

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ikke godt
Værelset havde ingen vinduer. Jeg fik ingen nøgle, men måtte bede om at få låst op. Blev ringet op kl 01.00 om natten, af receptionen. Området er ikke rart. Jeg havde bestilt 4 nætter, men fandt et andet hotel efter 2 nætter.

10/10 Excellent

ken lester, pateros

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
first time via hotels.com
The hotel was great. Not so good free breakfast though. The advertising hotels.com made was inconsistent to the actual available rooms. Victoria court had to upgrade my room.

4/10 Médiocre

Panda, Florida

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Ok hotel if your not planning to bring any locals.
The only thing that kind of bugged me was that I seem rushed into the hotel. The guy that showed me around was like this is your room, this is the bed this is the phone, enjoy your stay. He didn't give me the hotel key, forget to tell me the free WiFi password, also didn't say anything about my free breakfast. One other thing that really got me was that out tour guide that we got was a good friend of a friend of mines and he lived an hour away so I let him stay with me. Well the hotel manager was having a big fit about it and we left early and stayed the last night at my friends house. And that was that. Oh and my friends hotel across from me his bathroom flooded. Also we had to call about the free breakfast. And after we got done eating they never came back for the dishes.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Retired, Oregon

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Out of Our Comfort Zone
When we arrived at Victoria Court our room looked nothing like what we were expecting from the advertisement on Expedia. The staff person opened up the suite while we parked the car in the garage. My husband walked upstairs first and was stunned by the "bordello" (his description) decorations, lights, and loud music. I admit to breaking out laughing when I saw it, but he was horrified by the "per hour" announcement at the door. Nevertheless, the bed was comfy even without a blanket, I liked the Jacuzzi tub and deluxe shower, there was plenty of room to lay out suitcases, and I appreciated the offer of a complimentary beverage. The dual A/C units kept the room nicely cool. We left for the airport early in the morning and did not receive any breakfast.

6/10 Satisfaisant

sam, singapore

Les points forts : Propreté et confort de la chambre
comfy beds
Quite a nice hotel interior but the exterior seems very run down.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel for the price!
Had a night there with my wife, quite a nice place for the price! Clean, good service. The only bad point it's a bit hard to find out by the main road (no obvious sign).

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Full-Packed on Weekends
I was hoping to avail of an upgrade to mini-suite, but they were all full-packed in the weekend... I guess a lot of people do romantic getaways on Saturdays and Sundays. :-)

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
사진과 너무 다름
사진 보구 가격이 엄청 착한거 같아 예약을 했는데 막상 가보니 진짜 사진의 힘을 느꼈음. 객실이 전체적으로 지하에 있음