Avis sur One Pacific Place Serviced Residences
One Pacific Place Serviced Residences
161 H.V. Dela Costa Street, Salcedo Village, Makati, Manila
Avis
7,8
Bien
8,2/10
Propreté
8,2/10
Personnel et service
7,6/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
24 janv. 2018
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en janvier 2018
Réponse de Ed le 27 janv. 2018
Thank you for your valuable feedback and for visiting us! we hope to welcome and to be of service with you once again in the future!
The hotel management
8/10 Bien
Althea
19 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Generally OK
Althea
Réponse de Ed le 14 mars 2018
Dear Valued guest,
Thank you for sharing your valuable feedback to our hotel during your stay!
We wish to welcome you back once again!
Best Regards,
EDUARDO DELA CERNA
Front Office Manager
10/10 Excellent
JANICE, paris
4 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander
JANICE
Réponse de Ann le 16 juil. 2016
Thank you so much for staying with us and for taking time to rate and review One Pacific Place.
8/10 Bien
Voyageur vérifié
21 avr. 2016
Les points forts : Infrastructures et conditions de l’hébergement
Generally OK
Voyageur vérifié
Réponse de ed le 14 mars 2018
Dear Valued guest,
Thank you for sharing your valuable feedback to our hotel during your stay!
This truly will give a motivation to the whole service team as it was through this we strive hard to continue giving our best customer service for our entire guest like you.
We wish to welcome you back once again!
Best Regards,
EDUARDO DELA CERNA
Front Office Manager
8/10 Bien
patrick
23 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
patrick
Réponse de Ed le 14 mars 2018
Dear Valued guest,
Thank you for sharing your valuable feedback to our hotel during your stay!
We wish to welcome you back once again!
Best Regards,
EDUARDO DELA CERNA
Front Office Manager
10/10 Excellent
Florent, France
31 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambres spacieuses et propres
Florent
8/10 Bien
Voyageur vérifié
24 mars 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
6/10 Satisfaisant
Robin
Voyage d’affaires
24 mai 2024
Robin
Séjour de 4 nuits en mai 2024
Réponse de Tom Aguirre / Rooms Division Manager le 24 mai 2024
Thank you for sharing your feedback. We apologize for the disappointing experience you had at our café. We take cleanliness and service seriously and will address these issues with our staff to ensure improvements are made. Your input is valuable to us, and we appreciate your candidness."
10/10 Excellent
Joy Jane
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joy Jane
Séjour de 3 nuits en mai 2024
Réponse de Tom Aguirre / Rooms Division Manager le 24 mai 2024
Thank you for your kind words! We're thrilled to hear that you found our hotel excellent, with a convenient location and friendly front-line staff. Maintaining a clean and welcoming environment is important to us, and we're glad you enjoyed your experience. We look forward to welcoming you back for another amazing stay in the future!
10/10 Excellent
Joseph
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 3 nuits en mai 2024
Réponse de Tom Aguirre / Rooms Division Manager le 14 mai 2024
Thank you for your feedback! We're thrilled to hear that our front desk staff provided excellent service during your stay. Ensuring exceptional service is a priority for us, and we're delighted that our team exceeded your expectations. We appreciate your kind words and hope to welcome you back for another fantastic experience in the future!
10/10 Excellent
MARIA AURELIA
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MARIA AURELIA
Séjour de 2 nuits en mars 2024
Réponse de Tom Aguirre / Rooms Division Manager le 2 avr. 2024
Thank you for your glowing review! We're thrilled to hear that you had a very good experience during your stay with us and that you enjoyed your time at our hotel. Your satisfaction is our priority, and we're delighted to know that you're planning to come back again. We can't wait to welcome you back for another wonderful stay!
10/10 Excellent
MARIA AURELIA
Voyage en famille
28 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
MARIA AURELIA
Séjour de 1 nuit en mars 2024
Réponse de Tom Aguirre / Rooms Division Manager le 2 avr. 2024
Thank you for your wonderful feedback! We're thrilled to hear that our hotel's convenient location made your stay enjoyable. Your satisfaction is our priority, and we're delighted to know that you're planning to return. We look forward to welcoming you back again for another great experience!
10/10 Excellent
Sidney
Voyage d’affaires
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sidney
Séjour de 5 nuits en février 2024
Réponse de Tom Aguirre / Rooms Division Manager le 29 févr. 2024
Thank you for your fantastic review! We're delighted to hear that you found our accommodations to be an amazing bargain with a well-equipped one-bedroom setup. It's great to know our location in the heart of Makati, near major embassies, and with excellent dining options nearby, added to your positive experience. We look forward to hosting you again!
8/10 Bien
DOREEN
Voyage d’affaires, Voyage en couple
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DOREEN
Séjour de 2 nuits en février 2024
Réponse de Tom Aguirre / Rooms Division Manager le 29 févr. 2024
Thank you for your review and for rating us 4 out of 5 for accessibility! We're glad to hear that our location met your needs. If there's anything specific you think we could improve to earn that extra star in the future, please feel free to share your insights. We appreciate your feedback and hope to welcome you back soon.
2/10 Horrible
THEIN
13 févr. 2024
THEIN
Séjour de 1 nuit en février 2024
Réponse de Tom Aguirre / Rooms Division Manager le 22 mars 2024
Thank you for sharing your feedback with us, although we're disappointed to learn that your experience fell short of expectations. We take your concerns seriously and would appreciate the opportunity to address them directly. Please reach out to us so we can discuss this matter further and work towards resolving any issues you encountered. Your satisfaction is important to us, and we hope to have the chance to regain your trust in the future.
8/10 Bien
Darel
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darel
Séjour de 4 nuits en février 2024
Réponse de Trisha le 14 févr. 2024
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
Ronald
Voyage en groupe
26 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Ronald
Séjour de 7 nuits en janvier 2024
Réponse de Trisha le 14 févr. 2024
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
8/10 Bien
Karen Joy
Voyage d’affaires
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Karen Joy
Séjour de 1 nuit en janvier 2024
Réponse de Trisha le 14 févr. 2024
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
2/10 Horrible
DongHyun
Voyage d’affaires
15 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible do not go
DongHyun
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Gary
7 déc. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good Condition
Gary
Séjour de 1 nuit en novembre 2023
10/10 Excellent
DONGYUN
Voyage d’affaires
5 déc. 2023
Les points forts : Propreté et confort de la chambre
DONGYUN
Séjour de 2 nuits en novembre 2023
10/10 Excellent
Roberto, Conroe
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roberto
Séjour de 2 nuits en novembre 2023
Réponse de Trisha le 29 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
10/10 Excellent
Jobert Heintje
20 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jobert Heintje
Séjour de 1 nuit en novembre 2023
Réponse de Trisha le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
10/10 Excellent
Jose
18 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 1 nuit en novembre 2023
Réponse de Trisha le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
10/10 Excellent
Julie
15 nov. 2023
Julie
Séjour de 1 nuit en novembre 2023
Réponse de Trisha le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
Gary
Voyage d’affaires
11 nov. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Gary
Séjour de 2 nuits en novembre 2023
Réponse de Trisha le 29 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
10/10 Excellent
Grace
28 oct. 2023
Grace
Séjour de 2 nuits en octobre 2023
Réponse de Trisha le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
10/10 Excellent
alma
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
alma
Séjour de 4 nuits en octobre 2023
Réponse de Trisha le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
10/10 Excellent
Marcheryl
9 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Marcheryl
Séjour de 3 nuits en octobre 2023
Réponse de Trisha le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
Eugene
Voyage en famille
5 oct. 2023
Les points forts : Personnel et service
Eugene
Séjour de 1 nuit en octobre 2023
Réponse de Trisha le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
Grace
30 sept. 2023
Grace
Séjour de 2 nuits en septembre 2023
Réponse de Trisha le 24 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
Grace
29 sept. 2023
Grace
Séjour de 2 nuits en septembre 2023
Réponse de Trisha le 24 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
8/10 Bien
Grace
29 sept. 2023
Grace
Séjour de 1 nuit en septembre 2023
Réponse de Trisha le 24 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
Grace
25 sept. 2023
Grace
Séjour de 2 nuits en septembre 2023
Réponse de Trisha le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
Maja
24 sept. 2023
Maja
Séjour de 4 nuits en septembre 2023
Réponse de Trisha le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.
4/10 Médiocre
Grace
24 sept. 2023
Grace
Séjour de 2 nuits en septembre 2023
Réponse de Trisha le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.
2/10 Horrible
Grace
19 sept. 2023
Grace
Séjour de 2 nuits en septembre 2023
Réponse de Trisha le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.
6/10 Satisfaisant
Grace
16 sept. 2023
Grace
Séjour de 2 nuits en septembre 2023
Réponse de Trisha le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
Grace
14 sept. 2023
Grace
Séjour de 2 nuits en septembre 2023
Réponse de Trisha le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
Grace
13 sept. 2023
Grace
Séjour de 2 nuits en septembre 2023
Réponse de Trisha le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
Grace
7 sept. 2023
Grace
Séjour de 1 nuit en septembre 2023
Réponse de Trisha le 16 oct. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
2/10 Horrible
Grace
31 août 2023
Grace
Séjour de 2 nuits en août 2023
Réponse de Trisha le 20 sept. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
8/10 Bien
Shyra Mae
23 août 2023
Shyra Mae
Séjour de 2 nuits en août 2023
Réponse de Trisha le 14 sept. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
6/10 Satisfaisant
JULIE JANE
Voyage en famille
14 août 2023
Les points forts : Personnel et service
JULIE JANE
Séjour de 1 nuit en août 2023
Réponse de Trisha le 18 août 2023
Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.
6/10 Satisfaisant
Daniel
Voyage d’affaires
27 juil. 2023
Les points faibles : Propreté
value stay
Daniel
Séjour de 5 nuits en juillet 2023
Réponse de Trisha le 28 juil. 2023
Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We are pleased to advise you that we are currently doing renovations on our Hotel rooms to improve our guests experience.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.
8/10 Bien
Erwin
18 juil. 2023
Erwin
Séjour de 1 nuit en juillet 2023
Réponse de Trisha le 18 août 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
10/10 Excellent
Charmaine
Voyage d’affaires
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charmaine
Séjour de 5 nuits en juillet 2023
Réponse de Trisha le 11 juil. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
8/10 Bien
MASAHIRO
8 juin 2023
Les points forts : Propreté et personnel et service
MASAHIRO
Séjour de 3 nuits en juin 2023
Réponse de Trisha le 19 juin 2023
温かいご挨拶とマブハイ!最近のご滞在について素晴らしいレビューを書いていただきありがとうございます。 最も目の肥えたお客様の高い期待を上回ることができたことを知り、大変嬉しく思います。 これからもお客様に思い出に残るご滞在をお過ごしいただけるよう、最高のサービスの提供に努めてまいります。ワン パシフィック プレイス サービスド レジデンスにまたお越しいただけることを楽しみにしています。
10/10 Excellent
Germaine
14 janv. 2023
Germaine
Réponse de Trisha le 23 nov. 2023
Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!
2/10 Horrible
Eyal
2 janv. 2023