Avis sur MaxStays Max Pavilion at The Venice Residences
MaxStays Max Pavilion at The Venice Residences
Alessandro Tower, The Venice, Luxury Residences, Mckinley Hill, Taguig
Avis
7,8
Bien
9,0/10
Propreté
8,0/10
Personnel et service
8,0/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
4,0/10
Écoresponsabilité
Avis
26 avr. 2024
Séjour de 14 nuits en avril 2024
Réponse de MaxStays le 22 mai 2024
Hi Sir Reuben,Thank you so much for your 4-star review! We're glad you enjoyed your stay. Your feedback is appreciated, and we look forward to hosting you again!Best,
6/10 Satisfaisant
Edwin
Voyage en couple
28 févr. 2024
Edwin
Séjour de 1 nuit en février 2024
Réponse de MaxStays le 28 févr. 2024
Dear Sir Edwin, Greetings!Thank you for sharing your feedback with us. We genuinely appreciate your kind words about our courteous staff and the trendy location with convenient access to restaurants and a mall.We deeply regret to learn about the challenges you encountered during your stay. Please accept our sincere apologies for the issues. Your comments have been taken seriously, and we are addressing these concerns to ensure a more comfortable experience for our guests in the future. We understand your disappointment, and we assure you that this does not align with the standard of excellence we aim to uphold. Once again, thank you for bringing these matters to our attention. Warm regards,
8/10 Bien
Jasmin
27 févr. 2024
Jasmin
Séjour de 3 nuits en janvier 2024
Réponse de MaxStays le 28 févr. 2024
Dear Ms. Jasmin, Greetings!We wanted to extend a heartfelt thank you for your recent stay at our property. Your commendable score of 8 out of 10 is greatly appreciated, and it reinforces our dedication to providing exceptional experiences for our guests.Your feedback is invaluable to us, and we're thrilled to hear that your stay met your expectations. We're committed to continually improving our services, and your insights help us in this endeavor.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future.Warm regards,
10/10 Excellent
Jack
Voyage en groupe
7 janv. 2024
Les points forts : Propreté et confort de la chambre
Jack
Séjour de 1 nuit en janvier 2024
Réponse de MaxStays le 9 janv. 2024
Dear Sir Jack,Thank you so much for taking the time to leave us a perfect score for your stay at our property.We're delighted to hear that you had a wonderful experience, and it was truly a pleasure hosting you. Your positive feedback means a lot to us, and we hope to welcome you back in the future.Best regards,
6/10 Satisfaisant
Alf Rune
9 nov. 2023
Les points forts : Propreté et confort de la chambre
Alf Rune
Séjour de 1 nuit en novembre 2023
10/10 Excellent
Roden
16 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Roden
Séjour de 2 nuits en juin 2023
Réponse de MaxStays le 17 juin 2023
Hi Roden, Greetings!Thank you for taking the time to give our property a perfect score. We truly appreciate your feedback and look forward to welcoming you back in the future.Regards,
10/10 Excellent
Alex
15 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alex
Séjour de 1 nuit en février 2020
Réponse de The Management le 16 févr. 2020
Dear Alex,
Greetings from MaxStays!
Thank you for staying at our property and thank you your perfect ratings. We hope to welcome you again in the future.
Kind regards,
8/10 Bien
Mari Grace
Voyage en famille
2 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable Stay :)
Mari Grace
Séjour de 1 nuit en décembre 2019
Réponse de The Management le 6 janv. 2020
Dear Ms. Mari,
Greetings from MaxStays!
Thank you so much for your wonderful review about us. We are grateful to know that you had such a wonderful experience staying at our property with your family.
Your comments are highly appreciated as we continue to do our very best for the comfort and satisfaction of all our guests. We look forward to welcoming you back for another pleasant stay in the near future.
Kind regards,
The Management
10/10 Excellent
Jim Mark
Voyage en famille
18 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Service
Jim Mark
Séjour de 1 nuit en novembre 2019
Réponse de MaxTeam le 20 nov. 2019
Dear Mr. Jim,
Thank you for taking the time to share your perfect review. We hope to welcome you back again soon.
Best regards,
MaxTeam
10/10 Excellent
Vincent
3 sept. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good location, nice pool, clean and friendly staff
Vincent
Séjour de 2 nuits en août 2019
Réponse de MaxTeam le 5 sept. 2019
Dear Mr. Vincent,
Greetings from MaxStays!
Thank you so much for taking the time to share your experience and choosing our property.
We are delighted to have your high admiration in so many aspects, especially our friendly staff, clean room, amenities, and our location. We are proud that we were able to contribute in making your short trip enjoyable. Your compliments truly motivate us in continuing to deliver the service standards to our guests.
Once again, thank you so much and we look forward to the pleasure of welcoming you back at MaxStays - Max Pavilion @ The Venice Residences.
Warm regards,
MaxTeam
8/10 Bien
Voyageur vérifié
Voyage d’affaires
2 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 17 nuits en juillet 2019
Réponse de MaxTeam le 8 août 2019
Dear MaxStays Guest,
Thank you for taking the time to write this review of the property.
We would like to extend our apologies for the inconvenience you have experienced during your most recent stay with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times especially the building receptionists are not our staff. However, we are thankful that this concern has been brought to our attention as this will help us to work closely with the building admin.
Once again, thank you so much.
Kind regards,
MaxTeam
8/10 Bien
Voyageur vérifié
16 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juin 2019
6/10 Satisfaisant
MORITA
28 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
携帯より客をみろ
MORITA
Séjour de 3 nuits en mai 2019
4/10 Médiocre
Voyageur vérifié
27 avr. 2019
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en avril 2019
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
4 févr. 2019
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en février 2019
8/10 Bien
Voyageur vérifié
10 déc. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en novembre 2018
Réponse de MaxStays Team le 11 déc. 2018
Dear Ada,
Thank you for taking your time to share your experience with us, providing an exceptional service is our top priority at MaxStays.
Once again, thank you and we hope to see you again soon at Maxstays.
Best Regards,
MaxStays Team
8/10 Bien
Franco, Berlin, Berlin
21 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Franco
Séjour de 26 nuits en septembre 2018
6/10 Satisfaisant
Voyageur vérifié
15 juil. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en juillet 2018
Réponse de Clariza le 4 août 2018
Dear Guest,
Thank you for taking your time to share your experience with us, your feedback is important to us to better improve our service, your concern with the location has been raised to the Management and rest assured this was given proper action. Again, Thank you and we hope to see you again at MaxStays.
Best Regards,
MaxStays Team
6/10 Satisfaisant
Voyageur vérifié
16 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
좋네요
Voyageur vérifié
2/10 Horrible
Peter
23 févr. 2018
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Go somewhere else!
Peter
Réponse de Clang le 9 août 2018
Dear Peter,
Thank you for your feedback, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, we assure you this was given proper action. Again, Thank you and we hope to see you again at MaxStays.
Regards,
MaxStays Team
8/10 Bien
BONGGYU
22 janv. 2018
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
BONGGYU
Séjour de 3 nuits en janvier 2018
10/10 Excellent
Zairah, Toronto, Canada
12 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great 5 star experience in Manila
Zairah
Séjour de 1 nuit en janvier 2018
Réponse de Clariza le 26 janv. 2018
Dear Zairah,
Thank you for taking your time to share your experience at MaxStays - Max Pavilion @ The Venice Residences, providing an exceptional service is our top priority at MaxStays and we are ecstatic to know that we have met expectations and enjoyed your stay with us, this will be shared to our staff to further motivate them in providing an exceptional service to all our guests. Again, thank you and we hope to see you again soon at MaxStays.
Best Regards,
MaxStays Team
10/10 Excellent
devin, new orleans
20 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and nice
devin
Séjour de 9 nuits en novembre 2017
Réponse de Clang le 9 août 2018
Dear Devin,
Thank you for taking your time to share your experience with us, we appreciate your comment regarding our customer service. Our trained to provide only the best in customer service and we are pleased to know that we have met your expectations and enjoyed your stay with us. Again, Thank you and we hope to see you again at MaxStays.
Best Regards,
MaxStays Team
10/10 Excellent
Catherine
12 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Catherine
Séjour de 1 nuit en septembre 2017
Réponse de Clang le 9 août 2018
Dear Catherine,
Thank you for taking your time to share your experience with us, we appreciate your comments regarding our customer service. Our staff trained to provide only the best in customer service and we are pleased to know that we have met your expectations and enjoyed your stay with us. Again, Thank you and we hope to see you again at MaxStays.
Best Regards,
MaxStays Team
10/10 Excellent
Andrew, San Francisco, Cebu, Bohol, BGC
20 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NOT a small Hotel Room, it's a Spacious Condo
Andrew
Séjour de 2 nuits en mai 2017
Réponse de Clang le 9 août 2018
Dear Andrew,
Thank you for taking your time to share your experience with us, we appreciate your comments regarding our customer service. Our staff trained to provide only the best in customer service and we are pleased to know that we have met your expectations and enjoyed your stay with us. Again, Thank you and we hope to see you again at MaxStays.
Best Regards,
MaxStays Team
10/10 Excellent
Tao Shun
14 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a good time
Tao Shun
Séjour de 1 nuit en août 2017
4/10 Médiocre
Voyageur vérifié
13 août 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
5starts hotel??
Voyageur vérifié
Séjour de 1 nuit en août 2017
We apologize that we didn't meet your expectations but based on our listing from Expedia we are categorized as Apartment Hotel. Our main goal is to provide the best quality service to our guests. Your feedback is important to us and we will take this as a challenge to better improve our services. We hope you give us a chance to show you that we can provide an exceptional service. Thank you and we hope to see you again at MaxStays.
8/10 Bien
マニラー
1 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
日本でいう民泊のホテル
マニラー
10/10 Excellent
Voyageur vérifié
18 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb !
Voyageur vérifié
Réponse de Clang le 9 août 2018
Dear Valued Guest,
Thank you for taking your time to share your experience with us, we appreciate your comments regarding our customer service. Our staff trained to provide only the best in customer service and we are pleased to know that we have met your expectations and enjoyed your stay with us. Again, Thank you and we hope to see you again at MaxStays.
Best Regards,
MaxStays Team
8/10 Bien
Lai Kuen
14 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lai Kuen
2/10 Horrible
Gordon Smith, Hong Kong
1 avr. 2016
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement