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Avis sur LUXE In Venice - The Venice Residences

3 out of 5
LUXE In Venice - The Venice Residences
Caruso Twr The Venice Luxury Residences, Condo, 8 Venetia Drive, Mckinley Hill, Taguig, Manila

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 235 avis sur 463." "
Note des voyageurs de 8 (Bien), d’après 132 avis sur 463." "
Note des voyageurs de 6 (Satisfaisant), d’après 49 avis sur 463." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 463." "
Note des voyageurs de 2 (Horrible), d’après 29 avis sur 463." "

8,8/10

Propreté

8,2/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Mario

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Rien a redire. Belle endroit pour passer quelque jours
Séjour de 2 nuits en février 2023
Réponse de Jen le 26 févr. 2023
Dear Guest,Thank you for staying with us and for the nice review.See you again at the Property.

8/10 Bien

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place, too bad for noise
Room very nice, great bed. Too bad for the buildings under construction just near the place
Séjour de 5 nuits en juillet 2017
Réponse de jay le 13 juil. 2017
Thank you for staying with us. I heard that the construction work will be finished soon. Please come back next time. I will try to have a better service.

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
What i like about is the location,the adjacent to venice canal is very convenient
Séjour de 3 nuits en mai 2024
Réponse de Jen le 24 mai 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

10/10 Excellent

John

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I’m on vacation with my girl. We stay here often. Great shopping and restaurants are close by.
Séjour de 1 nuit en avril 2024
Réponse de Jen le 14 mai 2024
Dear Guest,Thank you for your repeat stay with us. See you again at the property.

10/10 Excellent

John

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This is a great place to stay. Everybody is polite and courteous.
Séjour de 3 nuits en avril 2024
Réponse de Jen le 14 mai 2024
Dear Guest,Thank you for staying with us. Hope to see you again at the property.

8/10 Bien

Richard

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
Really enjoyed the area and proximity to amenities. The property amenities were well maintained but could use a rental access for equipment. The building staff were friendly and professional. The security was excellent. The condo 17A itself needed upkeep. The wifi was inconsistent and smart TV didn’t work. There was a sewer smell coming from the master suite bathroom. The cleaning staff and property representative was attentive and responded quickly however the above mentioned issues couldn’t be resolved.
Séjour de 4 nuits en mai 2024
Réponse de Jen le 13 mai 2024
Dear Guest,Thank you for staying with us and addressing your concern. We will do our best to improve it and take action.

8/10 Bien

Jonathan, Mississauga

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I was booked at Emanuele Bldg and I had a hard time looking for it, there's no signage or label to identify the bldg.
Séjour de 1 nuit en mai 2024
Réponse de Jen le 13 mai 2024
Dear Guest,Thank you for staying with us and addressing your concern. we will do our best to improve it.

10/10 Excellent

Quyen, Vancouver

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great service
Séjour de 1 nuit en mai 2024
Réponse de Jen le 8 mai 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 Excellent

Ronald

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Jen le 8 mai 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

8/10 Bien

Geir Arild

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Didnt like that needed to.book swimming pool. The overall service was good
Séjour de 5 nuits en avril 2024
Réponse de Jen le 6 mai 2024
Dear Guest,Thank you for staying with us. Need to book the use of swimming pool so the admin property can see who is using it. We hope for your understanding.Hope to see you again at the property.

10/10 Excellent

RONALD VINCEE

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Perfect for all ages. Lots of fun activities in the area. Beautiful place and views.
Séjour de 1 nuit en avril 2024
Réponse de Jen le 6 mai 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

6/10 Satisfaisant

WILLIAM

Séjour de 1 nuit en avril 2024
Réponse de Jen le 24 mai 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

2/10 Horrible

Maria My Thanh, Stockton

Séjour de 1 nuit en avril 2024
Réponse de Jen le 2 mai 2024
Dear Guest,Thank you for staying with us. Sorry we didn't meet your standard and you were unhappy with our service. We will do our best to improve our service.

6/10 Satisfaisant

Annabelle

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Jen le 2 mai 2024
Dear Guest,Thank you for staying with us. Hope to see you again at the property.

8/10 Bien

Melvin

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Awesome place pretty much close to everything you need…
Séjour de 2 nuits en avril 2024
Réponse de Jen le 23 avr. 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

8/10 Bien

Sheilah

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Jen le 23 avr. 2024
Dear Guest,Thank you for staying with us. See you again at the property

6/10 Satisfaisant

Rosemarie, LAS VEGAS

Voyage en famille
Parking is very confusing. This property has 7 towers and no clear signs. We finally found our tower, but had to wait for a while for our host to arrive.
Séjour de 1 nuit en avril 2024
Réponse de Jen le 22 avr. 2024
Thank you for staying with us. We will do our best to improve our service. See you again at the property.

6/10 Satisfaisant

Rose

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Great location! Perfect view! Big rooms with comfortable beds, clean linens, comfy pillows. The pool was amazing! Great easy access to the mall. Downside...the entire apartment smells like sewer...not a little - alot!! We had to buy roll on essential oil to put under our noses. Awful! They obviously are aware because there were like 10 air fresheners - but not really able to cover the smell. Communication was ok. They took about 30 minutes to arrive upon check in so we had to wait in the lobby. Also we needed a blanket exchanged for a clean one and they tried to charge us 800 pesos. Basically - amazing place that has a problem with the water system.
Séjour de 2 nuits en avril 2024
Réponse de Jen le 19 avr. 2024
Dear Guest,Thank you for staying with us and addressing your concern. We will notify also admin of the property about the smell from water system,

10/10 Excellent

Alvin, Center Line

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great service and communication. Stunning view from my room.
Séjour de 2 nuits en avril 2024
Réponse de Jen le 17 avr. 2024
Dear Guest,Thank you for staying with us and for the good review.See you again at the property.

10/10 Excellent

Ria

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything is good except host did not allow extra person even though we ae willing to pay
Séjour de 2 nuits en avril 2024
Réponse de Jen le 15 avr. 2024
Dear Guest,Thank you for staying with us. Sorry for that, but hope for your understanding as we follow only rule from admin of the property to avoid also penalty.

10/10 Excellent

Randolph H

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice place we will come back.
Séjour de 2 nuits en avril 2024
Réponse de Jen le 8 avr. 2024
Dear Guest,Thank you for staying with us. See you again at the property.

10/10 Excellent

Alex

Les points forts : Propreté et infrastructures et conditions de l’hébergement
It’s a nice place to eat and chill with yourself or with somebody else and a big huge bed that comes with the room
Séjour de 4 nuits en mars 2024
Réponse de Jen le 12 avr. 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

8/10 Bien

Rowena

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Every is in a walking distance but he pillow in the bed is to high maybe a little softer and smaller
Séjour de 3 nuits en mars 2024
Réponse de Jen le 29 mars 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 Excellent

Kevin Troy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great
Séjour de 9 nuits en mars 2024
Réponse de Jen le 29 mars 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

2/10 Horrible

pajet

Les points faibles : Propreté
We rented this condo because there were 6 of us and the hotel advertised: minimum of 4 maximum of 6. But when checking in, they told us that only 4 could stay, so we had to get another room and be charged extra. We had the contract stating "max of 6," but apparently this hotel does not honor the contract and tried to get money from unsuspecting visitors like us. They were not honest; they scammed us.
Réponse de Jen le 27 mars 2024
Dear Guest,Thank you for staying with us and sorry for the miss understanding. Were not scam, we just follow the rule. But in the first place you book 2person only to our 2br unit.

10/10 Excellent

Livia

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
nice room and clean!!
Séjour de 3 nuits en mars 2024
Réponse de Jen le 25 mars 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 Excellent

Gene

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We Loved it!
Séjour de 2 nuits en mars 2024
Réponse de Jen le 18 mars 2024
Dear Guest,Thank you for staying with us and an awesome review.See you again at the property.

8/10 Bien

Imelda

Séjour de 1 nuit en mars 2024
Réponse de Jen le 5 avr. 2024
Dear Guest,Thank you for staying with us and for the Good review. See you again at the property.

8/10 Bien

Sunghun

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good. I want to visit next trip.
Séjour de 3 nuits en mars 2024
Réponse de Jen le 11 mars 2024
Dear Guest,Thank you for staying with us and for the good review.See you again at the property.

8/10 Bien

KENNEDY

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Beautiful scenery on 19th floor. Was not accommodating to extra quest.
Séjour de 1 nuit en février 2024
Réponse de Jen le 4 mars 2024
Dear Guest,Thank you for staying with us and for the nice review. Sorry we cannot accommodate extra guest as we follow the rule of the building admin to prevent violation.See you again at the property

10/10 Excellent

Jeff

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Jen le 4 mars 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

8/10 Bien

Eleanor

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property itself is very nice and spacious. It’s very close to the Grand canal mall; there are many restaurant choices. The king bed is comfortable. The twin bed however is very hard and uncomfortable. The internet is very slow. We could not watch tv or you tube because of poor connection. It was very hard to locate the tower that were supposed to occupy because the towers did not have any signs. We had to go to different lobbies. The overall impression was very good. When we found the place the staff were friendly and nice. I recommend the place.
Séjour de 1 nuit en février 2024
Réponse de Jen le 28 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review. Well appreciated. We will do our best also to improve our service.

8/10 Bien

Hiroaki

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Jen le 26 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 Excellent

IMELDA, MOUNTBELLEW

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent place to stay. Love it.
Séjour de 1 nuit en février 2024
Réponse de Jen le 26 févr. 2024
Dear Guest,Thank you for staying with us and for the good review.See you again at the property.

10/10 Excellent

rendeau

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The rooms were very clean, comfortable and complete with basic things that travelers need. Place is accessible and location is practical since it’s right next to the Grand Canal mall and other shops. Kuya Jobert was outstanding! From when we checked in, during our stay, and at check out. He’s dependable, respectful, and efficient. Will surely stay in Luxe Residences again in our future travels.
Séjour de 2 nuits en février 2024
Réponse de Jen le 23 févr. 2024
Dear Guest,Thank you very much for staying with us and for the good review. It our pleasure to serve you. See you again at the property.

10/10 Excellent

Maria

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Staff are helpful
Séjour de 1 nuit en février 2024
Réponse de Jen le 22 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 Excellent

edita

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy to communicate with the property management, nice place and amenities. Convenient to all options,
Séjour de 2 nuits en février 2024
Réponse de Jen le 20 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

8/10 Bien

Aileen, Brooklyn

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Near shopping mall and restaurant
Séjour de 1 nuit en février 2024
Réponse de Jen le 20 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 Excellent

Vanessa

Séjour de 2 nuits en février 2024
Réponse de Jen le 25 mars 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 Excellent

Nadallaina, Covington

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Huge Bed spaces. Friendly staff. Good amenities. Slow wifi
Séjour de 5 nuits en février 2024
Réponse de Jen le 20 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

8/10 Bien

Maxima

Les points forts : Propreté
Close to shopping and restaurants.
Séjour de 1 nuit en février 2024
Réponse de Jen le 20 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

8/10 Bien

Jimmy

Séjour de 4 nuits en février 2024
Réponse de Jen le 16 févr. 2024
Dear Guest,Thank you for staying with us. See you again at the property.

6/10 Satisfaisant

Maria

Voyage en famille
Les points forts : Propreté et équipements
lobby staff/receptionist never smiles, and was eating, had food in hr mouth while talking to us.
Séjour de 1 nuit en février 2024
Réponse de Jen le 16 févr. 2024
Dear Guest,Thank you for staying with us. We would like to inform you that the lobby staff is not connected to Luxe in Venice!They are there for all the unit owner and not for the air bnb.Sorry for this. But rest assured that are staff is well trained to accept guest.Once again. Thank you very much for staying with us.

10/10 Excellent

Emellie

Séjour de 2 nuits en février 2024
Réponse de Jen le 13 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 Excellent

Roberto

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean
Séjour de 6 nuits en janvier 2024
Réponse de Jen le 12 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

2/10 Horrible

Ping

Les points faibles : Infrastructures et conditions de l’hébergement
There was a bad smell coming from the kitchen sink , leaking bidet , I have cancelled my second night stay and they have kindly refunded my money.
Séjour de 2 nuits en février 2024
Réponse de Jen le 12 févr. 2024
Dear Guest,Sorry for the inconvenience we cause you. We will do our best to improve our service.

8/10 Bien

Harold

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
They didn't offer water 2 bottles only 4 cream and 4 sugar a day .and no shuttle drop off only pickup.had leaky bathroom rear end washer and shower head hose. But very nice stay .
Séjour de 2 nuits en février 2024
Réponse de Jen le 9 févr. 2024
Dear Guest,Thank you for staying with us and sharing your thought about us. We will do further action to improve it.Thank you very much!

10/10 Excellent

eugenio

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 7 nuits en janvier 2024
Réponse de Jen le 8 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 Excellent

Stuart

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A unique experience with lots of shopping and eating close by. The pool water was a little bit cool as it is not heated, but only takes a little ti get used to.
Séjour de 3 nuits en février 2024
Réponse de Jen le 8 févr. 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 Excellent

Gil

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great property and area to stay. Very happy with the service and communication.
Séjour de 5 nuits en février 2024
Réponse de Jen le 6 févr. 2024
Thank you for staying with us and for the nice review.See you again at the property.