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Avis sur Hop Inn Hotel Alabang Manila

3 out of 5
Hop Inn Hotel Alabang Manila
Lot 2 Blk 4 Phase 3, Market St, Madrigal Business Park, Ayala Alabang, Muntinlupa, Manila

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 134 avis sur 285." "
Note des voyageurs de 8 (Bien), d’après 114 avis sur 285." "
Note des voyageurs de 6 (Satisfaisant), d’après 22 avis sur 285." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 285." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 285." "

9,0/10

Propreté

8,8/10

Personnel et service

7,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Jocelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon sejour pour un bon prix
Good place for a short stay in Manila. The place is very convenient and the hotel staffs are very helpful. Near to the mall, restaurants and transportation.
Séjour de 6 nuits en août 2019
Réponse de Lani le 3 sept. 2019
Dear Ms. Jocelyn, It was a pleasure having you stay with us at Hop Inn Hotel Alabang! Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Lani Hotel Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Propreté, confort, silence. Rien à redire.
Séjour de 7 nuits en décembre 2018
Réponse de Lani le 7 févr. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lani Tiozon Hotel Manager

10/10 Excellent

Yann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simple, clean, confortable, cheap
Very good for 1 night, simple, clean and confortable.
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Jose Mari, Herndon

Les points forts : Propreté et personnel et service
Just a shorr walk to Molito Mall and Alabang Town Center with a bargain price this hotel is a steal.
Séjour de 2 nuits en avril 2024
Réponse de Ela Baguindo | Front Office Supervisor le 25 avr. 2024
Thank you for staying at our hotel! We are pleased to hear that our convenient location was a pleasant surprise for you. We are glad to know that you enjoyed your stay and we highly appreciate your feedback. Looking forward to accommodate you again soon!

8/10 Bien

Allan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Conveniently located
Séjour de 4 nuits en avril 2024
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 23 avr. 2024
Thank you for staying at our hotel! We are pleased to hear that our convenient location was a pleasant surprise for you. We are glad to know that you enjoyed your stay and we highly appreciate your feedback. Looking forward to accommodate you again soon!

8/10 Bien

Ruth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The toilets in ground floor had a very bad odor.
Séjour de 14 nuits en février 2024
Réponse de Ela Baguindo | Front Office Supervisor le 2 avr. 2024
Thank you so much for staying with us at Hop Inn Hotel Alabang. We are disheartened to read that we did not meet your room expectations from us. Rest assured that we will take note of it to further improve our services and to avoid concerns like this in the future. We do hope that we will have the opportunity to redeem ourselves by welcoming you back again. Stay safest and have a good day!

8/10 Bien

HIDETADA, Suginami-ku

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
部屋は狭いですがコスパを考えると充分です。 でも冷蔵庫がないのが不便。 水は備え付けのウォーターサーバから自分でもらうシステム。 一階にコンビニがあるのは便利。
Séjour de 3 nuits en mars 2024
Réponse de Ela Baguindo | Front Office Supervisor le 27 mars 2024
Thank you for staying with us at Hop Inn Hotel Alabang! Primarily, we have a different room category with mini fridge available, our Family Room. It is double the size of a Standard with 2 Queen Size Beds and a set-up of sofa as well. Rest assured our services and the rest of our team are well equipped to accommodate the basic needs our guests. We do hope that we will have the opportunity to redeem ourselves by welcoming you back again. Stay safest and have a good day!

6/10 Satisfaisant

Cionnie

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 27 févr. 2024
Thank you for your stay. We hope you enjoyed the hotel's location, amenities and service. Please do not hesitate to reach out if there’s anything we can do to make your next stay more enjoyable.

4/10 Médiocre

Zoilo

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
There were people/ visitors hanging out in the hallway late at night and were very loud at that.
Séjour de 5 nuits en février 2024
Réponse de Ela Baguindo | Front Office Supervisor le 13 févr. 2024
Thank you so much for staying with us at Hop Inn Hotel Alabang. We are disheartened to read that we did not meet your room expectations from us. Rest assured that we will take note of it for further improvement to avoid concerns like this in the future. We do hope that we will have the opportunity to redeem ourselves by welcoming you back again. Stay safest and have a good day!

8/10 Bien

Jessellyne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 12 janv. 2024
Thank you for staying at our hotel. We want you to feel welcome and enjoy your stay with us. Your feedback is important to us, and we appreciate it. We look forward to accommodate you next time!

8/10 Bien

Marigold Aubrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 8 janv. 2024
Dear Ms. Marigold,Thank you for your stay. We hope you enjoyed the hotel's location, amenities and service. We look forward to welcoming you back next time!

2/10 Horrible

Theodore

Séjour de 6 nuits en novembre 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 9 déc. 2023
Thank you for staying at our hotel. We want you to feel welcome and enjoy your stay with us. Your feedback is important to us, and we appreciate the chance to correct any issues that may have arisen during your visit. Please do not hesitate to reach out if there’s anything we can do to make your next stay more enjoyable.

10/10 Excellent

Myra

Séjour de 1 nuit en novembre 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 9 déc. 2023
We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we highly appreciate your feedback. We look forward to welcoming you back next time!

10/10 Excellent

Jungpil

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
주차하기가 제일 힘들었습
Séjour de 2 nuits en novembre 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 29 nov. 2023
Thank you for your stay at our hotel. We are so pleased that you enjoyed our service, although we are disappointed to hear about your negative experience with the parking lot. It is important to us that everyone has a positive experience, and we will be sure to look into this issue as soon as possible.

10/10 Excellent

KISANG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
깨끗하고 작원들이 친절하고 식당이 가까움 방음이 약한 건 흠
Séjour de 2 nuits en novembre 2023
Réponse de Ela Baguindo | Front Office Supervisor le 24 nov. 2023
Thank you so much for choosing to stay with us. We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back next time!

10/10 Excellent

Bob

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
For the price it was excellent. It was clean and looked like it was a new hotel. Definitely stay there again.
Séjour de 28 nuits en octobre 2023
Réponse de Ela Baguindo | Front Office Supervisor le 19 nov. 2023
Thank you so much for your positive review! We're proud to go above and beyond for our guests and are happy to hear that our staff was able to deliver the level of service we promised. If you have any other questions regarding your next booking with us, please feel free to contact our team!

10/10 Excellent

Daneelynn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en octobre 2023
Réponse de Carla Garcia (OIC) Front Office Supervisor le 8 nov. 2023
Dear Ms. Daneelynn,Thank you for choosing to stay with us. We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back next time!Sincerely,

8/10 Bien

Aileen

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en octobre 2023
Réponse de Carla Garcia (OIC) Front Office Supervisor le 2 nov. 2023
Dear Ms. Aileen,Thank you for your stay. We hope you enjoyed the hotel's location, amenities and service. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable.Sincerely,

8/10 Bien

Jin hyo

Voyage en groupe
Les points forts : Personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de Carla Garcia (OIC) Front Office Supervisor le 20 sept. 2023
Dear Mr./Ms. Jin,Thank you for your stay. We hope you enjoyed the hotel's location, amenities and service. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. Sincerely,

6/10 Satisfaisant

Rocky

Séjour de 9 nuits en août 2023
Réponse de Carla Garcia (OIC) Front Office Supervisor le 1 oct. 2023
Dear Sir Rocky,Thank you for your stay. We hope you enjoyed the hotel's location, amenities and service. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable.

10/10 Excellent

Jin hyo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good hotel
Very clean. The price is good. There are many good facilities nearby. Thank you so much
Séjour de 1 nuit en août 2023
Réponse de Sincerely, Carla Garcia (OIC) Front Office Supervi le 2 sept. 2023
Dear Mr. Jin,We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback. We look forward to welcoming you back next time!

10/10 Excellent

Albert

Séjour de 5 nuits en juillet 2023
Réponse de Sincerely, Carla Garcia (OIC) Front Office Supervi le 9 sept. 2023
Dear Sir Albert,We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback. We look forward to welcoming you back next time!

4/10 Médiocre

Randy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Hot Room
We arrived around 10pm after long day of traveling and stayed on 10th floor where hallway was very hot and room AC was not effective. We were given another room on same floor and same thing happened. It was hard to sleep in hot room.
Séjour de 1 nuit en août 2023
Réponse de Ela Baguindo | Front Office Supervisor le 21 août 2023
Thank you for staying with us at Hop Inn Hotel Alabang! We are disheartened to read that we did not meet your room expectations from us. Rest assured that we always do preventive maintenance service in the air-conditioning unit and also the rest of our team are well equipped to accommodate the basic needs our guests. We do hope that we will have the opportunity to redeem ourselves by welcoming you back again. Stay safest and have a good day!

6/10 Satisfaisant

KOSUKE

Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
I think it would be more convenient if there was a refrigerator that can make ice in the room.
Séjour de 3 nuits en août 2023
Réponse de Ela Baguindo | Front Office Supervisor le 18 août 2023
Thank you for choosing to stay with us. We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. For your future stay, if we may suggest our Family Room category. It is double the size of our Standard Room with 2-queen size bed, couch and mini fridge set-up. We look forward to welcoming you back again and we hope for this to be soon!

8/10 Bien

Benthom Paul

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Ela Baguindo | Front Office Supervisor le 2 août 2023
Thank you so much for your positive review! We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back next time!

10/10 Excellent

SUZY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
아주 만족합니다.
저렴한 숙박비와 청결한 청소상태 맘에 듭니다. 저렴한 대신 슬리퍼 칫솔치약 냉장고는 제공되지않아서 처음에 조금 당황스러웠는데 청결해서 아무 문제 되지않았고 오히려 간소해서 좋았습니다. 직원들 언제나 스마일이고 문제생기면 바로바로 해결되어 만족했습니다.
Séjour de 5 nuits en juillet 2023
Réponse de Carla Garcia (OIC) Front Office Supervisor le 19 juil. 2023
Dear Ms. Suzy,Thank you so much for your positive review! We're proud to go above and beyond for our guests and are happy to hear that our staff was able to deliver the level of service we promised. Additionally, the general norm for Hop Inn brand both in Philippines and Thailand when it comes to washroom amenities are head-to-toe shower gel, hair dryer, towel and tissue. We hope this will not deter you for coming back again to us.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en juillet 2023
Réponse de Carla Garcia (OIC) Front Office Supervisor le 16 juil. 2023
Dear Valued Guest,Thank you for staying at our hotel. We want you to feel welcome and enjoy your stay with us. Your feedback is important to us, and we appreciate it. We look forward to accommodate you next time!

2/10 Horrible

Sylvester

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Basin was clogged: AC drips water inside room; no coffee maker in room; nor lobby has one; guests are told to buy coffee at 7/11; no fridge in room.
Séjour de 5 nuits en juin 2023
Réponse de Ela Baguindo | Front Office Supervisor le 29 juin 2023
Thank you so much for staying with us at Hop Inn Hotel Alabang! We are disheartened to read your feedback and that we did not meet your room expectations from us. Primarily, our basic setup in our room is the general norm setup of our brand even in Thailand and here in the Philippines. But despite of the simplicity of our setup, rest assured our services and the rest of our team are well equipped to accommodate the basic needs our guests. We do hope that we will have the opportunity to redeem ourselves by welcoming you back again.

10/10 Excellent

OLIVIA

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Value for money minimalist hotel. Very spacious with desk, TV and safe. Conveniently located near the town centre
Séjour de 3 nuits en juin 2023
Réponse de Ela Baguindo | Front Office Supervisor le 17 juin 2023
Thank you so much for staying at our hotel! We are pleased to hear that our convenient location and value for money was a pleasant surprise for you. We are glad to know that you enjoyed your stay and we hope to see you again soon!

8/10 Bien

Ronniel

Séjour de 1 nuit en juin 2023
Réponse de Ela Baguindo | Front Office Supervisor le 15 juin 2023
Thank you for choosing to stay with us. We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back next time!

2/10 Horrible

Selena

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Stayed here for 4 nights and they put me in 10th floor. AC was not cooling at all! I fell asleep because i was so tired from plane trip and I woke up sweating!! I asked to be transfered to a different room/floor as the guy who came to check the AC (called 2x to check the AC and still not cooling) he said that it is understandable for the rooms to be this hot because we were in 10th floor and that was the top of the building and it's summer. So should I be the one to adjust?? I was so frustrated and stressed out because I was also tired from my 28hr flight. Then they transfered me to 6th floor where it was a little bit cooler than the 1st room I was in. But it took about 2-3 days for the whole room to be cold. No toiletries, no microwave, no water heater for coffee, NOTHING.
Réponse de Sincerely, Carla Garcia Front Office Supervisor le 4 juin 2023
Dear Ms. Selena,Thank you for staying at our hotel. We want you to feel welcome and enjoy your stay with us. Your feedback is important to us, we apologize for not meeting your expectation on our hotel amenities. However, the general norm for Hop Inn brand both in Philippines and Thailand when it comes to washroom amenities are head-to-toe liquid wash soap, tissue, hair dryer and towels. We hope this will not deter you for coming back again at Hop Inn Hotel Alabang.

8/10 Bien

Maria Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Ela Baguindo | Front Office Supervisor le 16 mai 2023
Thank you so much for choosing to stay with us. We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back next time!

10/10 Excellent

EDWIN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place to stay for those who move around often while in the city.
Séjour de 21 nuits en avril 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 26 avr. 2023
We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback. We look forward to welcoming you back next time!

10/10 Excellent

april john

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2023
Réponse de Ela Baguindo | Front Office Supervisor le 6 mai 2023
Thank you so much for your positive review! We're proud to go above and beyond for our guests and are happy to hear that our staff was able to deliver the level of service we promised. We look forward to welcoming you back again and we hope for this to be soon!

10/10 Excellent

Maritess

Séjour de 3 nuits en avril 2023
Réponse de Ela Baguindo | Front Office Supervisor le 27 avr. 2023
Thank you so much for taking the time to leave a review! We're glad that you enjoyed your stay with us by delivering the service that we promised. We look forward to welcoming you back again in the hotel soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best !
I stayed here for 4 days and it was one of the best! The staff was very attentive and helpful. Room was clean and spacious. The location was close to grocery stores and shopping malls. I would definitely stay here again! Thank you Hop Inn staff!
Séjour de 4 nuits en mars 2023
Réponse de Ela Baguindo | Front Office Supervisor le 2 avr. 2023
Thank you so much for your positive review! We're proud to go above and beyond for our guests and are happy to hear that our staff was able to deliver the level of service we promised. We look forward to welcoming you back again and we hope for this to be soon!

8/10 Bien

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en mars 2023
Réponse de Ela Baguindo | Front Office Supervisor le 2 avr. 2023
Thank you so much for taking the time to leave a review! We're glad that you enjoyed your stay at our hotel and found almost everything to your satisfaction. We are dedicated to providing excellent customer service for every guest and we appreciate your feedback. Looking forward to welcoming you back next time!

6/10 Satisfaisant

Donatio

Séjour de 1 nuit en mars 2023
Réponse de Ela Baguindo | Front Office Supervisor le 26 mars 2023
Thank you so much for taking the time to leave a review! We want you to feel welcome and enjoy your stay with us. Please don't hesitate to reach out if there’s anything we can do to make your next stay more delightful. We look forward to welcoming you again and we hope for this to be soon!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 6 mars 2023
We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback and surely will be shared with our staff. We look forward to welcoming you back next time!

8/10 Bien

RENATO

Séjour de 1 nuit en mars 2023
Réponse de Ela Baguindo | Front Office Supervisor le 24 mars 2023
Thank you so much for taking the time to leave a review. We want you to feel welcome and enjoy your stay with us. Your feedback is important and we really appreciate it. We look forward to accommodate you next time!

10/10 Excellent

Irfan

Séjour de 2 nuits en février 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 3 mars 2023
We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback and surely will be shared with our staff. We look forward to welcoming you back next time!

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 20 mars 2023
We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback. We look forward to welcoming you back next time!

10/10 Excellent

Gary

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The service & staff were amazing. Close to the shopping centers & restaurants. The hotel rate was excellent.
Séjour de 4 nuits en février 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 22 févr. 2023
We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback. We look forward to welcoming you back next time!

10/10 Excellent

Roselyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value for money
Séjour de 7 nuits en février 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 17 févr. 2023
We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback. We look forward to welcoming you back next time!

10/10 Excellent

Kushen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 17 févr. 2023
We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback. We look forward to welcoming you back next time!

10/10 Excellent

Kushen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
好
Séjour de 1 nuit en février 2023
Réponse de Ela Baguindo | Front Office Supervisor le 14 févr. 2023
We're glad that you enjoyed your stay at our hotel and found everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback and surely will be shared with our staff. We look forward to welcoming you back next time!Sincerely,

10/10 Excellent

SUSAN

Séjour de 2 nuits en février 2023
Réponse de Ela Baguindo | Front Office Supervisor le 6 mars 2023
Thank you for staying at our hotel! We want you to feel welcome and enjoy your stay with us. Your feedback is important to us, and we really appreciate it. We look forward to accommodate you next time!Sincerely,

10/10 Excellent

Roselyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s very convenient. The room is nice and clean, staff are accommodating. The price is very affordable and just right.
Séjour de 3 nuits en janvier 2023
Réponse de Sincerely, Mon Rivera Front Office Supervisor le 10 févr. 2023
Thank you so much for your positive review! We're proud to go above and beyond for our guests and are happy to hear that our staff was able to deliver the level of service we promised. We look forward to welcoming you back here in the hotel.

8/10 Bien

Paulo

Séjour de 1 nuit en janvier 2023
Réponse de Ela Baguindo | Front Office Supervisor le 17 janv. 2023
Happy New Year from Hop Inn Hotel Alabang! We're glad that you enjoyed your stay at our hotel and found almost everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back here in the hotel.Sincerely,

8/10 Bien

Lenny

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en décembre 2022
Réponse de Ela Baguindo | Front Office Supervisor le 8 janv. 2023
Happy New Year from Hop Inn Hotel Alabang! We're glad that you enjoyed your stay at our hotel and found almost everything to your satisfaction. We are dedicated to providing excellent customer service for every guest, so we appreciate your feedback. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back here in the hotel.Sincerely,