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Avis sur Homebound at Sea Residences Serviced Apartments

3 out of 5
Homebound at Sea Residences Serviced Apartments
916 D Sunrise Drive, Mall of Asia, Complex, Manila Bay, Pasay, Manila

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 8 avis sur 39." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 39." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 39." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 39." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 39." "

6,2/10

Propreté

6,6/10

Personnel et service

6,2/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

RAMI

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en décembre 2019

8/10 Bien

yoshi

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place, and especially the very best assistance by the staff.
Séjour de 3 nuits en décembre 2019

8/10 Bien

Raymundo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2019
Réponse de Vanz le 20 nov. 2019
thank you sir! See you again on your future stay!

4/10 Médiocre

Brenda, Canada

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Kitchen utensils were worn out. Microwave is not working. Blanket was smelly and I have to buy a new one for us to use. Washroom corners have molds already and not properly cleaned.
Séjour de 5 nuits en octobre 2019
Réponse de Vanz le 20 nov. 2019
We apologize for that, we will improve and note your concern.

10/10 Excellent

lhen

Voyage en famille
Les points forts : Personnel et service et équipements
Just repair those small damage like the tiles, have free transport service within the area.
Séjour de 2 nuits en octobre 2019
Réponse de Vanz le 20 nov. 2019
Noted sir, thank you

4/10 Médiocre

Tom, Akron oh

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We like that it’s close to the mall with lots of restaurants in the area. That bad part It said we had free swimming but we had to pay 150. A day. It said we had a washer/dryer , yes we had it but it wasn’t working! It said we had a bidet , no bidet we had to use a bucket . For the amount of money I paid , from now on I’ll stay else where
Séjour de 28 nuits en août 2019

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en juin 2019
Réponse de Gio Cu le 15 août 2019
Thank you for staying with us. We appreciate your high rating!

6/10 Satisfaisant

David

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beware
This is a private small apartment/studio in a block of many, nice out look over pools from balcony. The studio apartment we stayed in was worn well used, was not serviced the 7 nights we were their. Their was no washing machine in this unit, we had towels and bed sheets washed at our cost using laundry across road. Over priced for what it is. Won’t stay again.
Séjour de 7 nuits en mai 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
I like the quick response from the owner or staff on the nextday, but on the first day i was confused in what building do i need to go, the staff (guards) they confused me, and the thing is there’s no any contact number for me to get in touch with the owner... and the kitchen utensils are not properly fixed compared to the other units that i stayed but all in all it was a good stay tho,,.
Séjour de 1 nuit en juin 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de vanz le 23 mai 2019
thank you for your review

6/10 Satisfaisant

M, chicago, IL

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was told that i would be in Sea residences A, but was given a unit in B unit 840. This unit has small numerous cockroaches. I bought and finished spraying a total number of 3 Baygon cans to kill the cockroaches. I was dying at the last minute, I had to check out early. The staff of Sea Residences were the best. It was not their fault that this unit I stayed in was not properly managed, not cleaned well, and was not taken cared of well. The toilet did not flush and was blames that I had used one tissue paper that it clogged. But reading to prior comments, the toilet in this unit had clogged previously.
Séjour de 3 nuits en mars 2019
Réponse de vanz le 6 avr. 2019
We Apologize for your stay experience. Will try to address your concern and improve.

6/10 Satisfaisant

David

Séjour de 4 nuits en février 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2019

6/10 Satisfaisant

Lars

Les points forts : Personnel et service
Séjour de 3 nuits en janvier 2019
Réponse de vanz le 30 janv. 2019
Thank you sir, See you again on your future booking.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and storage of luggage is free of charge.
Séjour de 3 nuits en décembre 2018
Réponse de vanz le 30 janv. 2019
Thank you sir, See you again on your future booking.

10/10 Excellent

YFJ, Tokyo, JP

Les points forts : Personnel et service
Good stay.
Séjour de 1 nuit en décembre 2018
Réponse de vanz le 30 janv. 2019
Thank you sir, See you again on your future booking.

2/10 Horrible

andrewseongho

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
최악의 숙소, 개미가 줄지어다니는 곳,
절대추천하지 않습니다. 개미가 벽에 줄지어 기어다니며 벽지 훼손, 화장실 지저분하고 불편하며 기본적인 어메너티 부족, 딸랑3일동안 다떨어진 수건두개와 휴지 하나 일회용 샴푸 두개 준게 다입니다. 사진에 속지 마세요 그리고 분명 매일 하우스키핑이라했는데 단한번도 되지 않았습니다. 중간에 아무리 컨택 및 메일을 해도 주인은 아무것도 안해주었네요 호텔스닷컴에 대단히 실망했습니다.
Séjour de 3 nuits en novembre 2018

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en novembre 2018

8/10 Bien

Klaas, Amsterdam

Les points forts : Propreté et équipements
Perfect location next to a huge shopping mall and sunset area at sea. Perfect swimming pools area to relax.
Séjour de 3 nuits en novembre 2018

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et confort de la chambre
Séjour de 1 nuit en novembre 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Basic
The place convenienty near mall, the rooms has basic ameneties the linens are clean but old Basically okay for trasient stay
Réponse de vanz le 21 mai 2018
Thank you for your review!

8/10 Bien

MASAKO

プール満喫
iPhoneだとWi-Fiがつながらないです。管理人さんのアンドロイドは快適に使えてました。自分のポケットWi-Fiもベランダに設置しないと使えませんでした。
Séjour de 1 nuit en février 2018

2/10 Horrible

Cherie, USA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad experience dont book it!
The place to small, dirty especially washroom, old furnitures, the shower not working properly and clogged!!!!! Smell terrible, bed are not comfortable. I should book a hotel not like this. Wasted money $70 Terrible!!!!!!
Séjour de 1 nuit en février 2018

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything you need for an extended stay.
I was extremely happy with the accomadations. It was exactly as stated. Considering the amenities the price was good. Plenty of room to relax. Good Aircon. Wi-Fi was excellent. Having a washing machine was nice. Being able to do laundry in the condo was great. Flat screen TV. Nice being able to cook in the room. The swimming pools looked great wish I had more time to take advantage of using them. Great location. Only a short walk to SM Mall of Asia. Easy transportation to the airport. Plenty of taxies available. I will definitely stay here again next time I’m in Manila.
Séjour de 1 nuit en novembre 2017
Hi Sir, Thank you for your feedback. Hope to see you again in future. :)

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
My stay there was nice yes i will stay there again when i visit next time it close to asain mall
Séjour de 26 nuits en août 2017
Réponse de vanz le 17 sept. 2017
Thank you for your review! See you again on your future stay.

2/10 Horrible

youngse

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
terrible room service
terrible service.. 3night only 1 towel.. room is not clean.. only one cup. no spoon...
Séjour de 3 nuits en août 2017
hi sir, thank you for your review. I will check with my staff what happen to our room inventory regarding your concern - spoon and towels. Our towel setup is usally 2 towels.

8/10 Bien

frank, taiwan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice and comfortable
it's good,near Mall of Asia,shopping is very convenience.You can buy something and cooking by yourself. Just only one thing can get better,is water flow in bathroom,a little small for me.
Séjour de 3 nuits en juillet 2017
Réponse de vanz le 17 sept. 2017
hi sir, thank you for your review! see you on your future stay with us.

8/10 Bien

John, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice condos close to the Mall of Asia.
This is a nice place to stay and it is away from the busiest parts of Manila. I highly recommend it.
Séjour de 11 nuits en mai 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very close to moa
it was very pleasant

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I had a fantastic overnight stay.

8/10 Bien

Khaled

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good stay
it was amazing

10/10 Excellent

Priscilla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy Annual Family Bonding!
I love the 6 swimming pools! I enjoyed the location of this hotel! Convenient to Mall of Asia, public transportation, City of Dreams, Most restaurants, Seaside etc.
Thank you for staying with us. See you again on your future booking!

6/10 Satisfaisant

Suzy, Japan

Les points faibles : Infrastructures et conditions de l’hébergement
MOAに近く便利なホテル
MOAの近く、１階のはコンビニもありとても便利でした。簡易キッチン、バルコニー付きということでこちらのホテルを利用しまた。泊まった部屋は1bed roomで２泊しました。スタッフの方も感じがよく好印象でした。
Réponse de vanz le 6 avr. 2017
Thank you for staying with us. See you again on your future booking!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Close to Mall of Asia
Very enjoyable experience. Resident staff was friendly and pleasantly accommodating for our late check-in.
Réponse de vanz le 21 mars 2017
thank you for your review. Hope to see you again on future booking.

10/10 Excellent

Alfred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 3 mars 2017
Thank you for your review. It's our pleasure serving you. See you again on your future booking.

6/10 Satisfaisant

BB

Les points forts : Personnel et service
Close to mall and Manila bay....
Good/pleasant. Could be better if condo owner provided few basic necessities (like the other owners. Note: This is our 5th stay at Sea Residences, other units though). I may try somewhere next time.
Réponse de vanz le 23 févr. 2017
Thank you for your review. Will keep in mind your suggestion and improve things. Thanks

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et confort de la chambre
Tired out apartment in a good location
The apartment is in a good location close to the mall of Asia with convenience stores and taxis close by. Staff looking after the apartment are helpful. You can swim in the pool for an extra 150 pesos per person per swim. However, this apartment is very tired, it was clean but had been so heavily used it felt slightly grubby. It needs renovating (for example the paint on the wall behind the sofa bed was completely worn away in one area, the sofa bed had a throw over it because the seat was badly torn and painted areas show that many, many hands have touched them There is no attention to small things like there is only 1 mug in the cupboard. It could be really nice but the owner needs to renovate it. It didn't bother us as we were out most of the time but if you are planning to spend much time in then you may be disappointed.
Réponse de Vanz le 12 mars 2017
Thank you for yur review. We shall try to improve our room fixtures.

6/10 Satisfaisant

SHELLA

Les points faibles : Propreté
The room is managed by agent I presumed and I was told they would do 1 and only housekeeping during my 4D3N stay there and yet no action was done. The room has foul smell when they passed it over to us, claiming the previous guest had left the same morning when I had arrived and did not have amble time to ventilate the room. Was it there one and only room available? The washing machine smelled bad too.
Réponse de General Manager le 17 déc. 2016
Hi Sir, Thank you for your feedback, we will improve based on your review. We apologize for the smell in the room as we do not have enough time to ventilate the room as you request for very early 8am check-in. Our standard check-in time is 2pm. Yes, it is our last room as we are fullybooked. Thank you for your review and we will improved our service.