Chambre Premium Double ou avec lits jumeaux, 2 lits doubles | Coffres-forts dans les chambres, bureau, rideaux occultants
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Avis sur Axiaa Hotel

3 out of 5
Axiaa Hotel
135 West Ave, Quezon City, NCR

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 7 avis sur 33." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 33." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 33." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 33." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 33." "

7,6/10

Propreté

7,6/10

Personnel et service

8,0/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Roque

Séjour de 2 nuits en février 2024

10/10 Excellent

Joan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the mall and transpo
Séjour de 5 nuits en janvier 2024

8/10 Bien

Edgardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
front desk staff was friendly and very accommodating… willing to provide me with special treatment / services …
Séjour de 8 nuits en janvier 2024

8/10 Bien

ELIZABETH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff are accommodating, friendly and action-oriented. The location is excellent. However, the breakfast is not that good.
Séjour de 9 nuits en novembre 2023

2/10 Horrible

ALEXANDER

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Nightmare!!!
It’s a nightmare. I reserved a room w/ multiple beds but was given a room that is so small and was not told before I went to my room that the room I reserved was not available due to their overbooking that day. I was very frustrated and disappointed.
Séjour de 3 nuits en septembre 2023

8/10 Bien

Maribel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable bed, AC works great, staff are very friendly. Fast and easy check in and out, great location as it is walkable to the mall.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en août 2023

8/10 Bien

Mary

Voyage en couple
Les points forts : Équipements
I’m very happy w/ the staffs & Guard they are very helpful specially the guard (can’t remember the name but he’s a big guy☺️) always there for us to help my hubby (my hubby is 86yrs old) . In fact, we have to extend our stay for another 12days. I highly recommend Axiaa Hotel to my friends & relatives overseas.
Séjour de 13 nuits en août 2023

10/10 Excellent

andrew

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very polite and accomodating. Great location, near Manila's largest shopping mall. Every possible shop and food sevice available at the mall. Movies,gym and health clinic located at the mall as well. Grocery store with pharmacy nearby, too. Seven-Eleven convenience store right next door. Breakfast served at guest's convenience. At $40 US dollars per night, it was a rare bargain. Couldn't recommend it more highly.
Séjour de 16 nuits en avril 2023

8/10 Bien

Joan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2023

4/10 Médiocre

Virginia

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Poor internet connection Dirty toilet
Séjour de 2 nuits en février 2023

10/10 Excellent

Guillermo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed was comfortable and the water was hot. Good stay for the price.

6/10 Satisfaisant

Thomas

Les points forts : Personnel et service et équipements
My room was nosy and dirty

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Acess to the hotel front door/ lobby not clear, no clear sign and not visible.
Séjour de 2 nuits en février 2020

10/10 Excellent

Rodolfo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly
Friendly customer service and all the staff
Séjour de 2 nuits en février 2020

6/10 Satisfaisant

Jasmin

Voyage en famille
Séjour de 10 nuits en janvier 2020

8/10 Bien

Rodolfo

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The scent of the hotel was so relaxing
Séjour de 2 nuits en janvier 2020

6/10 Satisfaisant

Tom

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not recommended
My stay was ok, but the staff and policy is very disappointing. Examples: i bought a stay for five days with my wife. At check in i was commanded to leave my passport, credit card or driving license in the reception for the whole stay if i was going to have two access cards, one for me and one for my wife, and the meeting from the receptionist was absolutely not respectful and polite. The first morning after breakfast i asked for a cup of coffee but was told that custumors were only allowed one cup, even though there were coffee ready to be served in pots. I offered to buy, but had to go 8 floors down and to 7/11 to buy coffee there. No respect! The cleaners couldnt wait after they knocked on the door, entering the room before we got dressed in the morning. Things like this make a customer feel not respected and taken care of, and i DONT recommend this hotel and the service they provide.
Séjour de 2 nuits en janvier 2020

2/10 Horrible

Venus

Voyage en famille
Les points faibles : Personnel et service
Séjour de 2 nuits en janvier 2020

4/10 Médiocre

Yolanda

Séjour de 1 nuit en janvier 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Proximity to malls
Séjour de 1 nuit en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ok , need table in rooms...
Séjour de 2 nuits en octobre 2019

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service
I like it coz of easy access on everything. Very accessible! What I don’t like is just the reception area looks like cafeteria and inside hotel’s not that cold.
Séjour de 20 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were accomodating. The room is soundproof & clean, perfect for staycation.
Séjour de 1 nuit en août 2019
Réponse de Hotel Management Team le 9 sept. 2019
Dear Guest, Greetings from Axiaa Hotel Manila! We thank you for the positive feedback. This is very important to us as we continue to deliver the best service that you deserve. We hope to see you again.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The restaurant was very nice, good food. Location is great, places to get snacks and food outside. Also easy for taxi services. The hard part was finding the hotel because it is right at North Ave and West ave. My taxi driver could not find it, we had to use google maps driving directions for it. The sign is hard to see-it is an entrance on side of 7-11. But once inside, very nice looking and clean. Staff was very pleasant and helpful, loved the food. The room had a/c which was great! Walking the halls and in the elevator was no fans or ventilation, it was stuffy and hot. Outside of that it was a great stay at a good price. I was very happy with it.
Séjour de 2 nuits en juillet 2019
Réponse de Axiaa Hotel Management le 12 juil. 2019
Dear Guest, Greetings from Axiaa Hotel Manila! Thank you for your feedback and we are glad that you enjoyed your stay. Hope to see you again soon!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are nice, very accommodating. Walking distance to SM North Edsa. Will recommend.
Séjour de 2 nuits en juin 2019
Réponse de Axiaa Team le 2 juil. 2019
Dear Guest, Greetings from Axiaa Hotel Manila! Thank you for your feedback. Rest assured we will continue doing our best to create memorable stays with us. See you again soon! Regards, Axiaa Hotel Management

6/10 Satisfaisant

KOJI

Séjour de 5 nuits en juin 2019
Réponse de Axiaa Team le 2 juil. 2019
Dear Guest, Greetings from Axiaa Hotel Manila! Thank you for your feedback. Rest assured we will continue doing our best to create memorable stays with us. See you again soon! Regards, Axiaa Hotel Management

6/10 Satisfaisant

KOJI

Séjour de 4 nuits en juin 2019
Réponse de Axiaa Team le 2 juil. 2019
Dear Guest, Greetings from Axiaa Hotel Manila! Thank you for your feedback. Rest assured we will continue doing our best to create memorable stays with us. See you again soon! Regards, Axiaa Hotel Management

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en mai 2019
Réponse de Axiaa Management le 13 juin 2019
Dear Client, Greetings from Axiaa Hotel Manila! Thank you very much for your feedback. We will continue giving pleasant and memorable stays to all our guests. Hope to see you again at Axiaa Hotel Manila! Regards, Axiaa Hotel Management

6/10 Satisfaisant

Voyageur vérifié

Séjour de 17 nuits en avril 2019
Réponse de Axiaa Management le 13 juin 2019
Dear Client, Greetings from Axiaa Hotel Manila! Thank you very much for your feedback. We will continue giving pleasant and memorable stays to all our guests. Hope to see you again at Axiaa Hotel Manila! Regards, Axiaa Hotel Management

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, the room is clean and neat. The bed is comfy and sufficient luggage area. The staff is friendly and responsive. The location of the hotel is quite convenient. Shopping and restaurant is within walking distance. Suggestion- It will be better if ever floor will have hot water dispenser. This is helps family with baby during the stay.
Séjour de 2 nuits en mars 2019
Réponse de Axiaa Team le 2 juil. 2019
Dear Client, Greetings from Axiaa Hotel Manila! Thank you very much for your feedback. We will continue giving pleasant and memorable stays to all our guests. Hope to see you again soon! Regards, Axiaa Hotel Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall pleasant experience. Pros Room AC worked great. Relatively clean and modern. Standard toilet facilities for westerners as well. Super hot water Walk to SM North, and close enough to Taxi into Manila in half hour Grocery store and 7/11 next door. Cons Little too busy, but with all the shopping and businesses it's expected. Hotel is extremely warm unless you're in your room. Will only clean your room once, and must notify staff if additional cleaning required. Not many amenities. Jollybee downstairs but can only eat that so much. Restaurant on top floor, but pricey for the area. No coffee makers or fridge or anything like that. Pricey for what is really a basic room. I would certainly stay here again even with the cons.
Séjour de 7 nuits en mars 2019
Réponse de Axiaa Team le 2 juil. 2019
Dear Client, Greetings from Axiaa Hotel Manila! Thank you very much for your feedback. We will continue giving pleasant and memorable stays to all our guests. Hope to see you again soon! Regards, Axiaa Hotel Management