Extérieur

Avis sur Puri Gangga Resort Ubud

4.5 out of 5
Puri Gangga Resort Ubud
Desa Sebatu Gianyar, Sebatu, Bali

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 184 avis sur 258." "
Note des voyageurs de 8 (Bien), d’après 61 avis sur 258." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 258." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 258." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 258." "

9,4/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Merveilleux
Pour notre voyage de noce un sejour inoubliable passé au sein de cet hotel avec chambre vue sur la piscine ! Je recommande vivement
Séjour de 4 nuits en novembre 2018
Réponse de Ni Kadek Ratminiati le 24 déc. 2018
Dear Mr/s. Merveilleux Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture We are really appreciated for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be truly encouraging team on implementing their extraordinary job performance to exceed our valued customers expectation Once again thank you very much for your comment and looking forward to welcoming you back for having a return visit very soon Om Santih, Santih, Santih Om. Best Regards Kadek Ratminiati E-Commerce Executive

10/10 Excellent

jlt, thionville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel en communion avec la nature
Très bon acceuil , personnel prévenant, environnement et piscine magnifique , très bonne restauration , calme et quiétude !
Séjour de 3 nuits en février 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
inoubliable

10/10 Excellent

BUCQUET

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un séjour inoubliable
Nous avons passé deux semaines très très agréables, nous permettant de découvrir et d'apprécier Bali dans toutes ses dimensions. Le personnel de l'hôtel est très attentif, très souriant : un vrai bonheur ! Malgré son isolement, loin du tumulte du tourisme de masse, de nombreux services sont proposés par l'hôtel pour se rendre a Ubud (navette gratuite) ou a tout autre site de l'ile (circuits et tours avec véhicule et conducteur de l'hôtel avec supplément de prix raisonnable). Nous le recommandons vivement !

8/10 Bien

Seananbo, Marseille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel indonésien
Encré dans une végétation luxuriante et bruyante la nuit manque le double vitrage pour dormir Dommage sinon magnifique

10/10 Excellent

Aurelien, D

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel dans les rizières
Very welcoming, perfect check-in. The hotel is beautiful, well located. Spacious room, amazing bathroom. The restaurant is excellent ! Perfect for couple who want to spend sole time together near Ubud.
Réponse de erma le 3 oct. 2016
Dear Mr/s. Aurelien first of all i would like to thank you for your amazing review, it is extremely valuable to comment to our team for improving the service and facilities to welcoming you back at the near future, sincerely

10/10 Excellent

virginie, nantes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour superbe
Hotel de luxe tees intime, vue incroyable, le personnel est au petit soin, ménage 2 fois par jour, tea Time inclus...un moment magique. L'hôtel est en dehors de l'effervescence d'ubud est donc tres paisible.

10/10 Excellent

julie, g

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel merveilleux
Hôtel luxueux - paisible Accueil très chaleureux Restaurant agréable Belle piscine
Réponse de Erma le 1 nov. 2016
Dear Mr/s. Julie Nous tenons à vous remercier pour votre avis, nous sommes heureux d'apprendre que vous apprécierez votre séjour dans notre maison, nous aimerions continuer à améliorer l'ensemble de nos produits et services pour vous accueillir à nouveau chez nous par un proche avenir sincère

10/10 Excellent

Benoît

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 31 oct. 2016
Dear Sir/madam Thank you for your excellent review, sincerely Erma

10/10 Excellent

Julien, brignoles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel situé en pleine forêt, les chambres et la piscine sont magnifiques, les petits déjeuners sont variés et quantitativement largement suffisant ! Parfait pour le repos car hôtel isolé.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
entre temple et rizières
Notre hotel préféré sur Bali. Site exceptionnel, à flanc de colline verdoyante parcourue par les eaux. Le temple en contrebas, les rizières alentours, l'eau et les nénuphars.sont omniprésents. Décoration de charme. Les chambres sur la piscine sont exceptionnelles. Salle de bains immense, comme un salon dédié au bain. Le restaurant d'exterieur plein de charme.

8/10 Bien

ZEG, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacance dans la nature
Récent hôtel avec un personnel formidable et très gentil , au petit soin... ils font tout pour le confort des client.. Le restaurant est excellent , on mange très bien pour un prix correcte (qualité & quantité) Je le recommande fortement pour son rapport qualité prix

10/10 Excellent

sylvie, france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe
En pleine nature hotel de charme service a la hauteur de nos attentes parfait en tt point....un ptit coin de paradis.....

10/10 Excellent

agnes, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une endroit magique
Un cadre fantastique dans un petit hotel a l'écart du bruit et de l'activité d'Ubud. À 25min en voiture, le trajet se fait facilement via le service de navette (gratuit) mis a disposition par l'hôtel Super petit déjeuner, cuisiné à la demande. La vue du restaurant sur la végétation luxuriante est a couper le souffle Piscine au calme, avec elle aussi une vue fantastique. Les chambres sont spacieuses, bien équipées. Le personnel met des bouteilles d'eau a disposition dans la chambre régulièrement. Mention spéciale pour la salle de bain, avec douche et baignoire, vue sur la végétation. L'hôtel propose aussi des programmes de visite de Bali avec chauffeur à la journée, et met a disposions des chauffeurs a la demande pour d'autres excursions (prix tout a fait acceptable vs l'offre a Ubud)

10/10 Excellent

Melanie, bretagne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
à découvrir absolument
Idéal pour découvrir vraiment Bali car au coeur de l'île, le village de Sebatu ne paie pas de mine, mais faites-vous guider par un membre de l'hôtel pour découvrir les alentours magnifiques, sans avoir besoin d'aller très loin. Je vous conseille le fameux "picnic" proposé par l'hôtel, vous vous sentirez un peu comme les gagnants de l'épreuve de confort de Koh Lanta…vous comprendrez. Faisant le tour du monde, cet hôtel est réellement un stop réussi pour 8 jours!! … bien en dehors des attrapes-touristes qui pullulent. "Tout" le personnel est "exceptionnel".

8/10 Bien

Youngji

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Puri Gangga Management le 24 janv. 2024
Dear Youngji, Om Swastyastu,It's great to hear that your overall experience was positive! If there are any specific aspects you particularly enjoyed or if there's anything you feel could be improved upon, your feedback would be valuable. We strive to provide the best possible experience for our guests, and your comments help us in continually enhancing our services. Thank you for choosing our establishment, and we hope to welcome you back for another excellent experience in the future! If there's anything more you'd like to share or if you have any specific requests, feel free to let us know.With warm regardsPuri Gangga Management

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jungleexperience!
Excellent stay , fantastic food but the staff makes the big difference. Downsides would be very spotty wifi in 706 ar least. Maybe not the best place for those that fear insects. But hey,, its the jungle !
Séjour de 4 nuits en janvier 2024
Réponse de Puri Gangga Management le 15 janv. 2024
Dear Thomas,Om Swastyastu,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an excellent stay and enjoyed the fantastic food. Our team takes pride in providing exceptional service, and it's wonderful to know that they made a positive difference in your experience.We appreciate your mention of the spotty Wi-Fi in room 706, and we apologize for any inconvenience this may have caused. Our technical team will promptly look into the issue to ensure a more reliable connection in the future.Regarding the presence of insects, we understand that the jungle environment can bring about some challenges. We are continuously working on pest control measures to minimize any inconvenience to our guests. Your feedback helps us address these concerns and improve our overall service.Thank you for choosing to stay with us. We hope to welcome you back in the future, providing an even more seamless and enjoyable experience.With warm regardsPuri Gangga Management

10/10 Excellent

JAEWON

Séjour de 1 nuit en décembre 2023
Réponse de Puri Gangga Management le 15 janv. 2024
Dear Jaewon,Om Swastyastu,Thank you so much for your superb review! We are thrilled to know that you had a great experience with us. Our team works hard to ensure that every guest has a memorable and enjoyable stay.If there's anything specific that stood out to you or if you have any suggestions for improvement, we would love to hear more about your experience. With warm RegardsPuri Gangga Management

8/10 Bien

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was OK situated in a woodland area but there are a number of insects in the room which is probably what you would expect. Breakfast was nice. Negative was I hardly slept due to a cockerel crowing all night.
Séjour de 2 nuits en novembre 2023
Réponse de Puri Gangga le 1 déc. 2023
Dear Mark, Om Swastyastu,Warmest Greetings from Puri Gangga ResortThank you for sharing your feedback with us. We're pleased to hear that you enjoyed the tranquil setting of our woodland area and appreciated our breakfast offerings. However, we sincerely apologize for the inconvenience caused by the presence of insects in your room. We will address this promptly to ensure a more comfortable stay for future guests.We also regret the disturbance caused by a crowing cockerel during the night, and we understand the impact on your sleep. We'll investigate and take measures to minimize such disruptions in the future.Your input is invaluable, and we appreciate your understanding. If you have any further concerns or if there's anything else we can do to enhance your experience, please feel free to contact us directly. We hope to have the opportunity to welcome you back for an improved stay.Warm regards,Puri Gangga Management

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I absolutely loved staying here. The property is amazing and so peaceful. It’s 30 min north of Ubud, so it’s much more tranquil and secluded. And the infinity pool, spa, and views are spectacular. But what I loved most about this resort was the staff. Never have I ever felt such incredible hospitality. Everyone learned my name and would greet me “Hello Ms. Sarah” around the property. They would even ask me about the excursions that I booked each day through the hotel. Nanis and Jo in particular was so kind and warm, I loved getting to know them both. If you want to experience authentic Balinese hospitality and stay in a luxurious resort, Pura Gangga is the place to be!
Séjour de 5 nuits en août 2023
Réponse de Management le 14 sept. 2023
Dear Ms. Sarah, Warmest greetings from Puri Gangga Resort Ubud A home in a living culture,Thank you very much for your recent stay at Puri Gangga Resort, Ubud. We are thrilled to read your positive comment on your experience by highlighting some points as above comments.We are looking forward to welcoming you back to your home in Ubud and once again, thank you very much for your wonderful comment on your stay.With warm regardsManagement

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful, calm and welcoming!
This place is absolutely amazing. The staff is very welcoming and friendly, giving you a very relaxed and personal experience while answering any and all questions that you might have. They are great for suggestions to do around Bali. The resort area is very beautiful with authentic designs up and down all the walls and a very green and nature like experience when walking around. The room we had (Villa with Rice Field View) was amazing. The personal pool was exactly what we dreamt of when "having your own pool" and the view from the room as well as the restaurant was gorgeous. I highly recommend this place and we will definitely try and come back again!
Séjour de 4 nuits en mars 2023
Réponse de Puri Gangga Management le 15 janv. 2024
Dear Johan, Om Swastyastu,Thank you so much for your glowing review of our resort! We are thrilled to hear that you found your experience at our property to be absolutely amazing. It's heartening to know that our staff's welcoming and friendly attitude, along with their helpfulness, contributed to a relaxed and personal experience for you.We're delighted that you appreciated the suggestions for activities around Bali and enjoyed the authentic designs throughout the resort. Your compliments on the beauty of the resort area, including the lush green surroundings, are truly appreciated.We're especially glad that your Villa with Rice Field View exceeded your expectations, and the personal pool provided the dreamy experience you envisioned. It's wonderful that the views from your room and the restaurant added to the overall gorgeous atmosphere.Thank you for your high recommendation, and we would be honored to welcome you back for another fantastic stay. Please feel free to reach out if you plan to return; we would love to assist in making your next visit just as memorable.With warm regardsPuri Gangga Management

10/10 Excellent

Anita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing resort and best staff
Thank you for an amazing stay. The resort was stunning, the massages were wonderful, the yoga was great and the hotel was so accommodating preparing breakfast take away boxes for 2 mornings that we had to leave early and would have missed breakfast. Wonderful friendly staff. We absolutely loved our stay and would highly recommend this gem in Sebatu. Thank you!
Séjour de 3 nuits en janvier 2023
Réponse de Ratminiati & Team le 14 févr. 2023
Dear Anita Yadav, Om Swastiastu Warmest greeting from Puri Gangga resort “a home in a living culture"Thank you very much for your recent stay at Puri Gangga Resort, Ubud. We are thrilled to read your positive comment on your experience by highlighting some points as above commentsWe are looking forward to welcoming you back to our home in Ubud and once again, thank you very much for your wonderful comment on your stay.With warm regards

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid at all costs.
Terrible stay, the room was not habitable. There was mould all over the ceiling, a foul smell of damp. It was the first time I ever had to wear a mask to sleep at a hotel. The towels and sheets have holes in them, as do the mosquito nets which also smelled as though they hadn't been washed in months.
Séjour de 2 nuits en octobre 2022
Réponse de Tri Gunanta le 13 oct. 2022
Dear Mr. Alejandro, Greeting from Puri Gangga Resort " a home in a living culture"Thank you for taking your time to share your experience with us, we are saddened to read your reviewyour feedback is extremely valuable to reflect our operation in heighten our guest experience, as most the feedback we have received from our guest was full rate of satisfaction and appreciation. We hope still have another opportunity to accommodate you again in the future with best experience for sure.

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chilled out Resort
This resort is 30 minutes north of Ubud and we stayed for 6 nights. Our initial thoughts were that it could be too remote, however, having experienced the busy rice terraces of Tegalalang and hectic Ubud, it was great to get get on the courtesy shuttle provided by Puri Gagga resort and return to the peaceful vibe there. The staff were very, but not overly, attentive and very well trained. We arranged the downhill cycle via the resort which ended with a beautiful ‘picnic’, a private lunch for the 2 of us set up under a thatched cover in the middle of paddy fields with a delicious meal. It was a great experience and Nanis who led us was great. It was a good location to do white water rafting from (still an hour away) and the resort provided a driver to and from the airport (additional cost). All in all we loved our stay at this resort and even did the free yoga classes for beginners each morning which was a really good way to start the day. We would highly recommend this place if you like a chilled vibe, good service, peace and tranquility as well as very friendly but professional staff. We were sorry to leave.
Séjour de 6 nuits en février 2020
Réponse de Puri Gangga Management le 15 janv. 2024
Dear Vincent,Om Swastyastu,Thank you for taking the time to share such a detailed and positive review of your stay at Puri Gangga Resort. We are delighted to hear that your initial concerns about the resort being remote turned into a positive experience. It's wonderful that our courtesy shuttle allowed you to escape the busy atmosphere of Tegalalang and Ubud, providing a peaceful and tranquil retreat.We are pleased that you enjoyed the Village Tour arranged through the resort, especially the beautiful picnic in the middle of the paddy fields. Nanis and the entire team appreciate your kind words, and we are thrilled that they contributed to making your stay memorable.It's great to know that the location worked well for your activities such as white water rafting, and that our airport transfer service met your needs. The fact that you participated in the free yoga classes and found them to be a positive start to your day is wonderful to hear.Your recommendation means a lot to us, and we were truly sorry to see you leave. We hope to have the pleasure of welcoming you back in the future for another relaxing and enjoyable stay.Safe travels,With warm regardsPuri Gangga Management

10/10 Excellent

Thanh, New Jersey

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property makes you feel the heart of Bali. Amazing atmosphere, beautiful Villa, and pool for the guests. Ubud is the best place to stay 1-3 days
Séjour de 1 nuit en janvier 2020
Réponse de Kadek Ratminiati le 25 janv. 2020
Dear Mr/s. Thanh, Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort ‘ A home in A living culture ‘ I would like personally express my gratitude for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be encouraging us to maintain and keep implementing an extraordinary service to exceed our valued customers expectation. Best Regards

10/10 Excellent

Hanne maj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dejligt ophold og fantastisk chauffør jo som kørte os på tur 1 hel dag
Séjour de 3 nuits en septembre 2019
Réponse de Ratminiati & Team le 26 oct. 2019
Dear Mr/s. Hanne Maj, Om Swastiastu and warmest greeting from Puri Gangga Resort. Thank you for your review and compliments. We are happy to know that you enjoyed your stay with us. We committed to maintain and improve our products and services to welcoming you back in future at our Home in A Living Culture. Suksma and thank you

10/10 Excellent

Cristina, London

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place! We loved the gardens, the room (especially the bathroom) and the pool view left us speechless. The staff is very friendly and always smiling. We highly recommend. 😍
Séjour de 1 nuit en août 2019
Réponse de Kadek Ratminiati & Team le 4 sept. 2019
Dear Ms. Christina, Greeting from Puri Gangga Resort " a home in a living culture" Thank you for choosing Puri Gangga Resort as your accommodation during your holiday in Bali and thank you so much for taking your valuable time to write a very detail review and sharing your experiences to your lovely friends and family about your stay at our home Puri Gangga Resort recently. It is a pleasure for having you stayed at our home. We are Very delighted to hear that you enjoyed your stay with us. We will share your feedback to entire team for encouraging them to provide excellent service to all our guest consistently Once again thank you so much for your great feedback and recommendation and looking forward to welcome you back to our home at Puri Gangga Resort in nearest future. Should you need further assistance please feel free to contact us Sincerely yours

10/10 Excellent

Ana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Error de booking en nr de personas
Habíamos reservado a través de booking una habitación para 3, pero cuando llegamos, el hotel solo tenía constancia de dos huéspedes. Nos querían cobrar por una cama supletoria, a lo que nos negamos. Tras enseñar el e-mail de reserva la chica de la recepción muy amable resolvió la situación y nos prepararon la habitación para 3.
Séjour de 3 nuits en août 2019
Réponse de Kadek Ratminiati & Team le 4 sept. 2019
Dear Ms. Ana, Greeting from Puri Gangga Resort " a home in a living culture" Thank you for choosing Puri Gangga Resort as your accommodation during your holiday in Bali and thank you so much for taking your valuable time to write a very detail review and sharing your experiences to your lovely friends and family about your stay at our home Puri Gangga Resort recently. It is a pleasure for having you stayed at our home. We will share your feedback to entire team for encouraging them to provide excellent service to all our guest consistently Once again thank you so much for your feedback and looking forward to welcome you back to our home at Puri Gangga Resort in nearest future. Should you need further assistance please feel free to contact us Sincerely yours

10/10 Excellent

Elliot

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Honeymoon Garden Villa
Amazing and relaxing spa resort in the jungle! Not that close to Ubud (30 mins by far) just so you are aware. It is very nice being out of the hustle and bustle though. We stayed in the garden villa which was very lovely and had a great outdoor bathroom space with a good shower and bath. Beware it is actually visible from another room balcony though so this is a bit weird... Service is fantastic, food is great and reasonably priced for its quality, house wine is fine, spa and massages are great, pool is lovely with good views and beds, yoga class is brilliant, cooking class is expensive but definitely worth it. Staff will always go above and beyond, and the dinner for two package is amazing and actually the same price pretty much as a normal dinner but comes with flowers and candles and a whole experience!
Séjour de 6 nuits en août 2019
Réponse de Ratminiati le 22 août 2019
Dear Mr/s. Elliot, Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture I would like personally express my gratitude for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be encouraging us to maintain and keep implementing an extraordinary service to exceed our valued customer expectation. We are really looking forward to hosting you again in the near future. Best regards Ratminiati & Team

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en juillet 2019
Réponse de Ratminiati & Management le 10 juil. 2019
Dear Sir/Madam, Thank you for your great comment

10/10 Excellent

Superb

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
floating breakfast was great experience, and resort was great as well. You would enjoy the staying overall; facilities, service, and environment too. Resort was not that big, so we did love to be there.
Séjour de 2 nuits en avril 2019
Réponse de Ni Kadek Ratminiati & Team le 8 mai 2019
Dear Sir/Madam, Om Swastiastu! Warmest greeting from Puri Gangga resort " a home in a living culture" Thank you very much for your recent stay at Puri Gangga Resort, Ubud. We are thrilled to read your positive comment on your experience by highlighting some points as above comments We are looking forward to welcoming you back to your home in Ubud and once again, thank you very much for your wonderful comment on your stay. With warm regards

8/10 Bien

Kurt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en avril 2019
Réponse de Ratminiati & Team le 17 avr. 2019
Dear Mr/s. Kurt, Om Swastiastu, Warmest greeting from Puri Gangga Resort " a home in a living culture" Thank you for choosing Puri Gangga Resort to spend your holiday and thank you so much for taking your valuable time to write a review and sharing your experiences to your lovely friends and family about your stay at Puri Gangga recently. Very delighted to hear that you enjoyed your stay with us and our resort location, spacious room's, staff service and etc. beyond your expectation. Thank you so much for your great feedback and recommendation and looking forward to welcome you back in the future . Best Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2019
Réponse de Ratminiati & Team le 15 avr. 2019
Dear Sir/Madam, Thank you for choosing Puri Gangga Resort to spend your holiday and thank you so much for taking your valuable time to write a review and sharing your experiences to your lovely friends and family about your stay at Puri Gangga recently. Very delighted to hear that you enjoyed your stay with us and our resort location, spacious rooms, staff service and etc. beyond your expectation. Thank you so much for your great feedback and recommendation and looking forward to welcoming Best Regards

10/10 Excellent

Epeli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic break
This was a fantastic four day getaway,The staff picked us up from airport despite the Midnight landing.The views from hotel of the natural habitat are amazing you can get peace and tranquility here .All the staff were fantastic friendly and breakfast was great.A free shuttle service to Ubad was taken advantage of daily and even the markets nearby were nice and cheap.Vira at restaurant was a great hostess and Jock,Harry,John and the receptionists made our time special.The room too was very spacious.I would definitely come back and recommend this place to anyone.
Séjour de 4 nuits en avril 2019
Réponse de Kadek Ratminiati & Team le 15 avr. 2019
Dear Ms. Epeli, Thank you for choosing Puri Gangga Resort to spend your holiday and thank you so much for taking your valuable time to write a review and sharing your experiences to your lovely friends and family about your stay at Puri Gangga recently. Very delighted to hear that you enjoyed your stay with us and our resort location, spacious rooms, staff service and etc. beyond your expectation. Thank you so much for your great feedback and recommendation and looking forward to welcoming you back in the future. Best Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the isolation feel and cultural connection it has to the local village of Sebatu. Enjoy villagers coming to the hotel to demonstrate handicrafts and cultural dance performances. Staff are always helpful and friendly. I do feel the menu in the restaurant needs to expanded and improved especially for lunch and dinner. Found myself having to shuttle to Ubud for dinner more times than i wanted to.
Séjour de 12 nuits en mars 2019
Réponse de Kadek Ratminiati le 23 mars 2019
Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture I would like personally express my gratitude for the time taking to write down an excellent review of your recent accommodation at the property. For menu at our restaurant at the moment our team has created more selection menu for lunch and dinner. Your comment would be encouraging us to maintain and keep implementing an extraordinary service to exceed our valued customers expectation. Hopefully we can accommodate you again in the next holiday. Best regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome
Just awesome! the property is luxurious. Few things to improve: bathroom could deserve more attention. The only negative thing is location, difficult to move around if you dont have your own or arranged transport.
Séjour de 4 nuits en février 2019
Réponse de Kadek Ratminiati le 23 mars 2019
Om Swastyastu, Warmest greeting from the entire team of Puri Gangga Resort - A home in A living culture I personally would like to express my gratitude for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be extremely using as our top reference on improving the staff services and upgrading the hotel facilities to exceed our valued customers expectation upon having the return visit by the near future. Once again thank you very much for your comment and looking forward to welcome you at the property by the near future Best Regards

10/10 Excellent

Carzan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantatiskt bra hotel
Fantatiskt hotel som en dag kommer bli en av dem kändaste hotellen i Bali. Fantatiskt service service, frukost, mat och poolen ligger jätte bra till uppe på kullen. Rummen är stora samt toaletten. 20 min moped in till ubud centrum och 10 min med moped till risfältet.
Séjour de 4 nuits en février 2019
Réponse de Kadek Ratminiati le 20 févr. 2019
Dear Mr/s. Carzan, Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort A home in A living culture Thank you very much for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be truly encouraging the entire team to implemented an extra ordinary job task to exceed our valued customers expectation. Best regards

10/10 Excellent

CHANHEE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de Ni Kadek Ratminiati le 29 déc. 2018
Dear Mr/s. Channee Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture I really appreciated for the time taking to write down an excellent review of your recent accommodation at the property. Your comment would be truly encouraging team on implementing their extraordinary job performance to exceed our valued customers expectation Once again thank you very much for your comment and looking forward to welcoming you back for having a return visit very soon Om Santih, Santih, Santih Om.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
海だけじゃないバリを再発見。プチラグジュアリーに過ごせる静かなホテル
ウブドエリアのライステラスを見渡すインフィニティプール付のホテルを探していたところ、ライステラスは見渡せないけれどセールでお得に泊まれるこちらを発見。実際はウブドからさらに45分程度北上したセバトゥというエリアにあります。 2時間に1本のシャトルバスがウブドまででているのでタクシーなど利用しなくても十分でしたし、ホテルでは無料のアクティビティとして、毎朝のモーニングヨガ、アフタヌーンティー、日替わりで朝の散歩・ダンス・バナナの葉細工などのプログラムがあり、滞在中に1回のフットマッサージのサービスなどかなり充実して過ごせました。 朝食付きのプランでしたが、レストラン、ルームサービス、オプションでのプールに浮かべた食べるフローティングブレックファーストなど毎日ロケーションを変えて楽しめます。また、メニューも4種類から選択できて飽きない上にすべて美味しかったです。 ホテルの周りは小さな村なので喧騒から逃れて、夜はカエルと虫の鳴き声だけが響くゆったりとした時間を過ごせます。 設備やリネン類は少し古いものもありましたし、タオルやペーパーも補充が統一されず不足している日もありましたが気になるほどではありません。 スタッフもとてもフレンドリーで好感が持てます。 このホテルに限った話ではないとおもいますが、夜になると羽虫が多いので虫が苦手な方は対策を考えたほうが良いと思います。 ビーチではなく山間部でゆっくりしたい方におすすめのホテルです。
Séjour de 4 nuits en novembre 2018
Réponse de Ni Kadek Ratminiati le 24 déc. 2018
Dear Mr/s. Anonymous, Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture we are really appreciated for the time taking to write down an review of your recent accommodation at the property. Your comment would be truly encouraging team on implementing their extraordinary job performance to exceed our valued customer’s expectation In regard to disappearance insect and frog we actually had hired professional pest control to eliminate but since we are locating in the middle of the jungle that effort couldn’t be successfully done, please kindly accept sincerely apology regard leak of updated towels, paper has been purchased by housekeeping team to top up the par stock that they have available. Hopefully by those kind of action plan might be able to change your mind to having a return visit by the near future with the upgrade product/property Please reach out to my official email for further assistant and paying attention on room assignment to exceed your expectation Once again thank you very much for your comment and looking forward to welcoming you back for having a return visit very soon Om Santih, Santih, Santih Om. Best Regards Kadek Ratminiati E-Commerce Executive

10/10 Excellent

Mathias

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lækkert resort med fantastisk service
Virkeligt flot og dejligt resort, med en flot udsigt til regnskoven. Personalet lever en virkelig flot service bl.a. med dagstur og hjælp med booking af udflugter. Kan klart anbefales.
Séjour de 5 nuits en novembre 2018
Réponse de Ni Kadek Ratminiati le 19 nov. 2018
Dear Mr/s. Mathias, Om Swastyastu, Thank you very much for the time taking to share and express your excellent review of your recent accommodation at the property. Your comment would be truly encouraging the entire team to conduct their job task more extraordinarily to exceed our valued customers expectation upon having a return visit by the near future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel met infinity pool
Mooi hotel, met vriendelijk personeel. Welkomsvoetmassage was heel goed. Mooi infinitypool, proper hotel en prachtige kamer/badkamer! Zijn hier niks te kort gekomen
Séjour de 2 nuits en octobre 2018
Réponse de Kadek Ratminiati le 5 nov. 2018
Om Swastyastu, Warmest greeting from the entire team of Puri Gangga resort - A home in A living culture I would like personally express my gratitude for the time taking to write down an excellent review of your recent accommodation at the property. Thank you very much for choosing our resort to stay recently during your holiday in Bali, all of us really proud can make your stay as memorable as you expected. We look forward to welcoming you back home again at Puri Gangga Resort in the near future.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Secluded Paradise
Puri Gangga Resort was a very enjoyable hotel. Out of the 10 hotels we stayed in during our 3 week journey, Puri Gangga Resort was one of our top three favorites. It has exactly the vibe we were looking for after a busy few days in the city--more secluded and relaxing. Our spa experiences were amazing and the front desk service was top-notch. We really needed some help to schedule a fast boat and they did an excellent job AND even provided us with a breakfast box for our early departure.
Séjour de 2 nuits en juin 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An interesting place
The resort was very nice, comfortable and the service was amazing! Deep down I was hoping to be more remote then we were and the motorbike noises from road was a reminder of how many ppl live in the area. It’s also down a big hill with no place to really walk to and the hotel restaurant is tupical tourist prices so we always ate in Ubud. But it’s quiet in the morning. No roosters and free yoga daily! Which was great! The service and ppl were truely a pleasure.
Séjour de 4 nuits en juin 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very nice resort

10/10 Excellent

Linda , Napa, CA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rustic, relaxing hotel
As a returning customer all the staff and management made me feel very special. They offered my a prime room location with patio over looking the pool, and just a short walk to the Kalisha restaurant. I was offered 20% discount off all food and beverages. Management invited me to lunch at their new Puri Gangga Coffee Shop in Ubud, which is a delightful modern airy space that serves delicious food as well as great locally grown coffee.
Séjour de 9 nuits en mars 2018

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Didn't live up to the expectations
Our room was big and the veranda was lovely, but bugs kept entering the room because there were gaps between the door and the wall. The breakfast was not impressive, and the service slow. The space by the pool was lovely. Would recommend to find somewhere else to eat, as the food in the hotel was not great.
Séjour de 3 nuits en février 2018

10/10 Excellent

Tove, stockholm

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mysigt hotell med fin pool och härlig omgivning
Jättebra hotell med superfin pool, som ligger ca 30 min från centrala Ubud, men hotellet har flera shuttlar dagligen. Hotellet anordnar även morgonpromenader 2 gr/v och yoga varje morgon. Ett stort plus för supertrevlig och hjälpsam personal!
Séjour de 5 nuits en février 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk hotel
Vi hade ett fantastiskt vistelse i Puri gangga resort. Personalen var vänliga och hotellet var fantastiskt. Jag rekommenderar detta hotell till alla som ska besöka bali.
Séjour de 3 nuits en janvier 2018

10/10 Excellent

Parag

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good choice if you want to stay in a rural area
If you like away from main Ubud CBD area this the the place. Staff are very friendly, understanding and always happy to help ASAP. We did a Purification ceremony, local Sebatu village visit and meeting wood craftsman. spa/massage was excellent. Guide Nance was excellent and she was the one who took care of us when we checked in. Due to my unforeseen injury in Ubud Central they even accommodated our request for a room close to reception due to problems with the mobility. They upgraded my room. their welcoming afternoon tea is Delicious and well presented. They took care of our vegetarian diet with a grace. Only make sure that you are not paranoid/afraid about local animals - they do stay around the property/ room at times. Cannot ask anything more.
Séjour de 2 nuits en décembre 2017

8/10 Bien

Nicolas , Colombia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Si es estar en Bali
Desde el momento que uno llega se siente Bali, es muy parecida su arquitectura y decoración a la imagen que uno tiene de Bali. El hotel no queda en la zona más turística de Bali, pero después de ir a varias partes de la isla volvería a quedarme acá porque esto si es involucrarse con la cultura. El hotel tiene transporte hasta Ubud durante el día lo que es perfecto, ya que yo no quise alquilar moto, manejar en Bali es algo complejo. La habitación que me tocó es súper amplia, el baño es espectacular, la cama es muy amplia y cómoda. El sonido de los animales al amanecer es increíble ya que estás en la selva. Todo el personal se esfuerzan por hacer agradable la estadía en el hotel, casi todos hablan inglés para ayudarte en lo que pueden, la comida es deliciosa y no es un hotel muy grande lo que te permite sentirte cómodo sin tanta gente a tu alrededor.
Séjour de 4 nuits en octobre 2017