Avis sur DoubleTree by Hilton Manchester Airport
DoubleTree by Hilton Manchester Airport
Outwood Lane Ringway Mancheste, Manchester Airport, Manchester, England
Avis
8,4
Très bien
8,6/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 26 févr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
8/10 Bien
Voyageur vérifié
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Doubletree by Hilton Manchester Airport le 15 janv. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
6/10 Satisfaisant
FX
Voyage en famille
24 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FX
Séjour de 1 nuit en décembre 2023
Réponse de Doubletree by Hilton Manchester Airport le 27 déc. 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Kind Regards
2/10 Horrible
Sebastien
Voyage d’affaires
25 sept. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel à fuir
Sebastien
Séjour de 1 nuit en septembre 2023
Réponse de Doubletree by Hilton Manchester Airport le 25 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. I can only apologize for the experience you encountered during your stay at the Doubletree by Hilton Manchester Airport. I have noted your comments and shared your feedback with the relevant heads of department. We hope you will consider staying with us in the future. Kind Regards
2/10 Horrible
Rasheed
5 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rasheed
Séjour de 1 nuit en août 2023
Réponse de Doubletree by Hilton Manchester Airport le 7 août 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with room and noise. I can only apologize for the experience you encountered during your stay at the Doubletree by Hilton Manchester Airport. I have noted your comments and shared your feedback with the relevant heads of department. We hope you will consider staying with us in the future. Kind Regards
8/10 Bien
Aksa
Voyage en groupe
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aksa
Séjour de 2 nuits en juillet 2023
Réponse de Doubletree by Hilton Manchester Airport le 31 juil. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
4/10 Médiocre
Voyageur vérifié
8 avr. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en avril 2023
Réponse de Doubletree by Hilton Manchester Airport le 17 avr. 2023
We apologies we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Please provide more details about your stay and I will pass it to our management team to investigate. Kind regards
10/10 Excellent
Marc
10 juin 2022
Marc
Séjour de 1 nuit en juin 2022
Réponse de Monika le 14 juin 2022
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
30 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hyper accueillant
Voyageur vérifié
Séjour de 1 nuit en octobre 2021
Réponse de Sara le 5 nov. 2021
Thank you for your feedback, we are looking forward to welcoming you back here soon.
10/10 Excellent
Thierry
Voyage d’affaires
23 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Classic Hilton
Thierry
Séjour de 1 nuit en décembre 2019
6/10 Satisfaisant
Jean-Pol
14 juil. 2019
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Bon hôtel mais confort des lits à améliorer
Jean-Pol
Séjour de 1 nuit en juillet 2019
8/10 Bien
Fréderic
14 juil. 2019
Les points forts : Propreté et personnel et service
Séjour Hilton
Fréderic
Séjour de 1 nuit en juillet 2019
8/10 Bien
Voyageur vérifié
14 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Proche de l’aéroport
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
8/10 Bien
Pierre
22 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pierre
Séjour de 1 nuit en juin 2019
8/10 Bien
michelle
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
michelle
Séjour de 1 nuit en mai 2024
10/10 Excellent
Mona
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mona
Séjour de 1 nuit en mai 2024
Réponse de Doubletree by Hilton Manchester Airport le 24 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
8/10 Bien
Lindsey
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lindsey
Séjour de 1 nuit en mai 2024
Réponse de Doubletree by Hilton Manchester Airport le 20 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
8/10 Bien
layo
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
layo
Séjour de 2 nuits en mai 2024
Réponse de Doubletree by Hilton Manchester Airport le 14 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
8/10 Bien
STEVEN
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
STEVEN
Séjour de 1 nuit en mai 2024
Réponse de Doubletree by Hilton Manchester Airport le 13 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Alan
13 mai 2024
Les points forts : Équipements
Alan
Séjour de 1 nuit en mai 2024
Réponse de Doubletree by Hilton Manchester Airport le 14 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Harminder, Leeds
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Harminder
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 13 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
8/10 Bien
Adrian
Voyage d’affaires
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adrian
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 2 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
4/10 Médiocre
Dorian
30 avr. 2024
Dorian
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 1 mai 2024
Thank you for your review following your recent stay with us. I am truly sorry that some matters marred the overall enjoyment of your stay and was not indicative of the level of service you have come to expect. I do hope we can restore your faith in Hilton. Kind Regards
10/10 Excellent
michael
Voyage en couple
22 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
michael
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 22 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Tom
18 avr. 2024
Tom
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 9 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
8/10 Bien
Anthony
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 15 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Glenn
Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Glenn
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 12 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Christie
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christie
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 9 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Martha
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Martha
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 9 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Martha
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Martha
Séjour de 2 nuits en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 9 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Ian
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ian
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 9 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Hayley
2 avr. 2024
Hayley
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 22 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Michael Andrew
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael Andrew
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 2 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
2/10 Horrible
Xiao
29 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Xiao
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 2 avr. 2024
It is naturally concerning and disappointing when a customer is given cause for complaint and please accept my most sincere apologies that your stay was not indicative of the level of service you have come to expect and more importantly deserve when choosing the Hilton family for your travels. I trust you will accept that the difficulties experienced are certainly not reflective of our normal standards.Thank you once again for your comments as it is only through our guest comments can we look to improve the service we provide. Once again, I apologise for the issues you experienced and I do hope we can restore your faith in Hilton. Kind Regards
8/10 Bien
john
26 mars 2024
john
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 16 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
6/10 Satisfaisant
Clare
25 mars 2024
Les points forts : Personnel et service
Clare
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 26 mars 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Caroline
Voyage d’affaires
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caroline
Séjour de 2 nuits en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 19 mars 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Jacob
Voyage en groupe
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jacob
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 18 mars 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
8/10 Bien
Scott
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 15 mars 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
8/10 Bien
Diane
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diane
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 13 mars 2024
Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Kind Regards
4/10 Médiocre
Hiroto
11 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hiroto
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 12 mars 2024
Thank you for your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Could you please give us more information so we can share your comments and feedback with the relevant heads of department. We hope you will consider staying with us in the future. Kind Regards
2/10 Horrible
Ahmed
9 mars 2024
Ahmed
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 3 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Could you please share with us some more details about your stay? Kind Regards
6/10 Satisfaisant
David
Voyage en groupe, Voyage en couple
8 mars 2024
Les points forts : Propreté et personnel et service
David
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 8 mars 2024
Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. It is naturally concerning and disappointing when a customer is given cause for complaint and please accept my most sincere apologies that your stay was not indicative of the level of service you have come to expect and more importantly deserve when choosing the Hilton family for your travels. I trust you will accept that the difficulties experienced are certainly not reflective of our normal standards. Thank you once again for your comments as it is only through our guest comments can we look to improve the service we provide. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Once again, I apologies for the issues you experienced and I do hope we can restore your faith in Hilton.
8/10 Bien
Jad
4 mars 2024
Jad
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 25 mars 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Dianne
24 févr. 2024
Dianne
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 26 févr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
10/10 Excellent
Aisha
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aisha
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 23 févr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
8/10 Bien
Ann
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ann
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 22 févr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
6/10 Satisfaisant
Michael
20 févr. 2024
Michael
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 20 févr. 2024
Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. It is naturally concerning and disappointing when a customer is given cause for complaint and please accept my most sincere apologies that your stay was not indicative of the level of service you have come to expect and more importantly deserve when choosing the Hilton family for your travels. I trust you will accept that the difficulties experienced are certainly not reflective of our normal standards.Thank you once again for your comments as it is only through our guest comments can we look to improve the service we provide. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Once again, I apologies for the issues you experienced and I do hope we can restore your faith in Hilton.
10/10 Excellent
Lucy
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucy
Séjour de 1 nuit en janvier 2024
Réponse de Doubletree by Hilton Manchester Airport le 19 févr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
6/10 Satisfaisant
Barry
Voyage en couple
15 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Barry
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 15 févr. 2024
Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Kind Regards