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Avis sur DoubleTree by Hilton Manchester Airport

4 out of 5
DoubleTree by Hilton Manchester Airport
Outwood Lane Ringway Mancheste, Manchester Airport, Manchester, England

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 488 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 302 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 113 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 55 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 42 avis sur 1000." "

8,6/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une rénovation et change bienveillante
Absolument fantastique. J’ai resté à cette hôtel il y a quelques années, et je ne l’ai pas aimé (moche chambre, repas horrible, mauvais conditions des salles de bains, tapis. Hier j’ai découvert que toute a changé, en bon direction. Chambre superb, moderne saine et confortable, restaurant excellent (petit déjeuner sans faute, menu du soir manque choix pour végane et végétarien mais ok - bien sûr mieux que les années dernière. Une rénovation et change impressionable et bienveillante! Superbe!
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 26 févr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Doubletree by Hilton Manchester Airport le 15 janv. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

6/10 Satisfaisant

FX

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Doubletree by Hilton Manchester Airport le 27 déc. 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Kind Regards

2/10 Horrible

Sebastien

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel à fuir
Séjour très décevant dans cet hôtel dont normalement la chaîne est plutôt gage de qualité cet hôtel semble avoir été construit il y a 50 ans et ne jamais avoir eu aucune rénovation Fuyer cet endroit c'est bruyant c'est pas très accueillant c'est pas très propre bref Même la restauration est horrible c'est pas bon du tout
Séjour de 1 nuit en septembre 2023
Réponse de Doubletree by Hilton Manchester Airport le 25 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. I can only apologize for the experience you encountered during your stay at the Doubletree by Hilton Manchester Airport. I have noted your comments and shared your feedback with the relevant heads of department. We hope you will consider staying with us in the future. Kind Regards

2/10 Horrible

Rasheed

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The receptionists choose the worst room in your whole hotel and the noise of a outside machines eats my head
Séjour de 1 nuit en août 2023
Réponse de Doubletree by Hilton Manchester Airport le 7 août 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with room and noise. I can only apologize for the experience you encountered during your stay at the Doubletree by Hilton Manchester Airport. I have noted your comments and shared your feedback with the relevant heads of department. We hope you will consider staying with us in the future. Kind Regards

8/10 Bien

Aksa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Doubletree by Hilton Manchester Airport le 31 juil. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Doubletree by Hilton Manchester Airport le 17 avr. 2023
We apologies we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Please provide more details about your stay and I will pass it to our management team to investigate. Kind regards

10/10 Excellent

Marc

Séjour de 1 nuit en juin 2022
Réponse de Monika le 14 juin 2022
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hyper accueillant
Séjour de 1 nuit en octobre 2021
Réponse de Sara le 5 nov. 2021
Thank you for your feedback, we are looking forward to welcoming you back here soon.

10/10 Excellent

Thierry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Classic Hilton
Great hotel, close to the airport but quiet.
Séjour de 1 nuit en décembre 2019

6/10 Satisfaisant

Jean-Pol

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Bon hôtel mais confort des lits à améliorer
Hotel proche de l'aéroport et donc facile, en cas de transit. Très bon petit-déjeuner mais le confort des lits est nettement insuffisant.
Séjour de 1 nuit en juillet 2019

8/10 Bien

Fréderic

Les points forts : Propreté et personnel et service
Séjour Hilton
Baignoire à changer - wc dans la salle de bains (pas pratique ) - pas de brosse wc - matelas peu confortable - bruits de tuyauterie
Séjour de 1 nuit en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Proche de l’aéroport
Juste de passage pour une nuit afin de reprendre un avion le lendemain matin. Proche de l’aéroport, avec service gratuit de navettes.
Séjour de 1 nuit en juillet 2019

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019

8/10 Bien

michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good base for the airport, rooms as expected, clean modern, tea coffee facilities, storage, safe, fridge...huge TV. Nice bathroom good shower. We checked in very late but staff were warm and friendly, even gave us hot cookies. Hotel a bit of a walk from the terminal but manageable 10 mins ish. Overall nice hotel would use again if requiring a stay for the airport.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Mona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super easy to get to from airport. Beside major transportation hub. Very easy to get to downtown Manchester. Front desk staff, helpful (Sara B - outstanding)
Séjour de 1 nuit en mai 2024
Réponse de Doubletree by Hilton Manchester Airport le 24 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

8/10 Bien

Lindsey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Doubletree by Hilton Manchester Airport le 20 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

8/10 Bien

layo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is easily accessible, with clean and neat surroundings.Hotel food was quite nice especially the breakfast.Only issue is the surcharge for room service but you can go and pick up from the restaurant for free...
Séjour de 2 nuits en mai 2024
Réponse de Doubletree by Hilton Manchester Airport le 14 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

8/10 Bien

STEVEN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value for what I paid.Food in restaurant was nice too
Séjour de 1 nuit en mai 2024
Réponse de Doubletree by Hilton Manchester Airport le 13 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Alan

Les points forts : Équipements
Close to bus and train station and T1. 15 min walk to T2.
Séjour de 1 nuit en mai 2024
Réponse de Doubletree by Hilton Manchester Airport le 14 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Harminder, Leeds

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 13 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

8/10 Bien

Adrian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The airport is at walking distance but the way to T3 is not very well signaled and paved, it'd take 15 to 20 minutes and there is a part where the pavement is bad. Regarding the hotel, very nice.
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 2 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

4/10 Médiocre

Dorian

Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 1 mai 2024
Thank you for your review following your recent stay with us. I am truly sorry that some matters marred the overall enjoyment of your stay and was not indicative of the level of service you have come to expect. I do hope we can restore your faith in Hilton. Kind Regards

10/10 Excellent

michael

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very nice and helpful. Even had. Warm cookies to hand out at front desk. Only complaint would be the pillows, too soft.
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 22 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Tom

Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 9 mai 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

8/10 Bien

Anthony

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient for early morning flight. Nothing took my fancy on the evening menu so ended up getting a sandwich from a supermarket
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 15 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Glenn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to airport and train station. Cookies and water at check in... nice touch
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 12 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Christie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is located within walking distance to the airport. It has a restaurant and comfortable beds.
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 9 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Martha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice location and service
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 9 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Martha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice location and service!
Séjour de 2 nuits en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 9 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here after a late flight back, just needed somewhere to rest, this did exactly what we wanted, simple to check in, nice big, clean room, excellent
Séjour de 1 nuit en avril 2024
Réponse de Doubletree by Hilton Manchester Airport le 9 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Hayley

Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 22 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Michael Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed my stay
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 2 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

2/10 Horrible

Xiao

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dirty and smell room
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 2 avr. 2024
It is naturally concerning and disappointing when a customer is given cause for complaint and please accept my most sincere apologies that your stay was not indicative of the level of service you have come to expect and more importantly deserve when choosing the Hilton family for your travels. I trust you will accept that the difficulties experienced are certainly not reflective of our normal standards.Thank you once again for your comments as it is only through our guest comments can we look to improve the service we provide. Once again, I apologise for the issues you experienced and I do hope we can restore your faith in Hilton. Kind Regards

8/10 Bien

john

Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 16 avr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

6/10 Satisfaisant

Clare

Les points forts : Personnel et service
Good
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 26 mars 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Caroline

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect stay , staff and hotel lovely thank you
Séjour de 2 nuits en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 19 mars 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Jacob

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. Walking distance to the Airport Terminals
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 18 mars 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

8/10 Bien

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 15 mars 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

8/10 Bien

Diane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No way to easily and safely walk from the terminal to the hotel and vice-versa. Most of the connecting roads are only for cars and feel unsafe for a pedestrian. I walked it only once, near midnight, and there was a lot of traffic.
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 13 mars 2024
Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Kind Regards

4/10 Médiocre

Hiroto

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 12 mars 2024
Thank you for your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Could you please give us more information so we can share your comments and feedback with the relevant heads of department. We hope you will consider staying with us in the future. Kind Regards

2/10 Horrible

Ahmed

Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 3 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Could you please share with us some more details about your stay? Kind Regards

6/10 Satisfaisant

David

Voyage en groupe, Voyage en couple
Les points forts : Propreté et personnel et service
Hotel is in a good location but I wouldn't really stay if not for that... Pillows awful and only on per person Food average but expensive and despite booking for 3 people room was only set up for 2 in terms of towels, cups etc....
Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 8 mars 2024
Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. It is naturally concerning and disappointing when a customer is given cause for complaint and please accept my most sincere apologies that your stay was not indicative of the level of service you have come to expect and more importantly deserve when choosing the Hilton family for your travels. I trust you will accept that the difficulties experienced are certainly not reflective of our normal standards. Thank you once again for your comments as it is only through our guest comments can we look to improve the service we provide. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Once again, I apologies for the issues you experienced and I do hope we can restore your faith in Hilton.

8/10 Bien

Jad

Séjour de 1 nuit en mars 2024
Réponse de Doubletree by Hilton Manchester Airport le 25 mars 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Dianne

Staff were friendly very helpful and kind
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 26 févr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

10/10 Excellent

Aisha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 23 févr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

8/10 Bien

Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fast quick in - good location for airport
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 22 févr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

6/10 Satisfaisant

Michael

Restaurant can not cope with the number of people they try to serve. My steak was cold, the chips burned (and cold🤔) while the blue cheese sauce was more like warmed milk that had been shown the cheese. Staff handled the complaint well but the food that came out for the second time was just as bad. I waited nearly 2 hours for this.
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 20 févr. 2024
Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. It is naturally concerning and disappointing when a customer is given cause for complaint and please accept my most sincere apologies that your stay was not indicative of the level of service you have come to expect and more importantly deserve when choosing the Hilton family for your travels. I trust you will accept that the difficulties experienced are certainly not reflective of our normal standards.Thank you once again for your comments as it is only through our guest comments can we look to improve the service we provide. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Once again, I apologies for the issues you experienced and I do hope we can restore your faith in Hilton.

10/10 Excellent

Lucy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to airport with useful shuttle service. Food in restaurant was good
Séjour de 1 nuit en janvier 2024
Réponse de Doubletree by Hilton Manchester Airport le 19 févr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards

6/10 Satisfaisant

Barry

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Got there for 1 nights stay after a long flight only to be told parking extra at £15 for 1 night .. cash cow I think
Séjour de 1 nuit en février 2024
Réponse de Doubletree by Hilton Manchester Airport le 15 févr. 2024
Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Kind Regards