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Avis sur Days Inn by Wyndham Manassas Battlefield

2 out of 5
Days Inn by Wyndham Manassas Battlefield
7249 New Market Ct, I-66 Exit 47A and RT 234, Manassas, VA

Avis

5,4
Note des voyageurs de 10 (Excellent), d’après 134 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 178 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 214 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 185 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 290 avis sur 1001." "

5,6/10

Propreté

6,6/10

Personnel et service

5,4/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bas de gamme
Hôtel très ordinaire. Je n'y retournerai pas. Déjeuner ordinaire aussi

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
HOTEL TRES MOYEN
Hôtel bas de gamme.

2/10 Horrible

Juan

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms filled with cockroaches - saw about 5 of them and took pictures of them and shared with both Expedia and with hotel staff. Neither Expedia nor hotel staff cared. I requested to speak with a manager multiple times to which they said they would call me and never did. Disgusting. Each time I brought up our issue to Expedia, they told me they could not cancel or refund our stay and told me to talk to the hotel. And every time I'd talk to the hotel and they would tell me to talk to Expedia. What a joke. Never staying here or using Expedia ever again.
Séjour de 5 nuits en mai 2024
Réponse de Casey le 21 mai 2024
Thank you for taking the time to share your feedback regarding your recent experience with our hotel. please accept our sincere apologies for the unpleasant experience you encountered during your stay. We are truly disappointed to hear about the presence of roaches, during your stay. Rest assured, we have immediately addressed the concerns raised and have implemented rigorous measures to prevent any recurrence. Your feedback is invaluable, and we hope to regain your trust by providing you with a flawless experience on your next visit.

2/10 Horrible

john

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms filled with cockroaches - saw about 5 of them and took pictures of them and shared with both Expedia and with hotel staff. Neither Expedia nor hotel staff cared. I requested to speak with a manager multiple times to which they said they would call me and never did. Disgusting. Each time I brought up our issue to Expedia, they told me they could not cancel or refund our stay and told me to talk to the hotel. And every time I'd talk to the hotel and they would tell me to talk to Expedia. What a joke. Never staying here or using Expedia ever again.
Séjour de 4 nuits en mai 2024
Réponse de Casey le 21 mai 2024
We sincerely apologize for the poor experience you had while visiting. Hearing about the existence of roaches,  and disturbances severely disappoints us. You may be sure that we took prompt action to address the issues brought up and put in place strict safeguards that will prevent them from occurring again in the future. Your input is really significant, and we want to earn back your confidence by giving you an excellent experience when you come back.

2/10 Horrible

Jose

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The rooms smelled like an ashtray and bums were inside the building.
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Richard

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
With the walls a brick facade, and the doors painted the same color as doors in a jail, the pkace was depressing overall. The carprt in the room was damaged.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Nicolas

Good
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Ellen

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Tv was not working
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Ben

Séjour de 2 nuits en mai 2024

2/10 Horrible

Masauko

Les points faibles : Personnel et service
The staff couldn't accept me because I was paying through cash. They didn't specify this when I was booked. I had to start looking for another hotel too late. Very bad experience.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Charles

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Horrible place. Stay away

10/10 Excellent

Syed Nabeel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Despite reading all the reviews the stay was pleasant.
Séjour de 1 nuit en avril 2024
Réponse de casey le 30 avr. 2024
Thank you for taking the time to post a positive review about our property glad you enjoyed your stay

10/10 Excellent

Rabih

Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

Karina

Séjour de 1 nuit en mars 2024

2/10 Horrible

MrMrs

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The facility had wiring issues that was not told to us so we counld not use the refrigerators and microwaves that were in the room. The water pressure was bad. The room smelled damp. Definitely will not recommend staying here.
Séjour de 2 nuits en mars 2024
Réponse de c le 1 avr. 2024
our apology is that we did not meet your expectations during your stay we are currently renovation and waiting on the permit to allow us to turn the microwave back on

8/10 Bien

Jatin

Les points forts : Propreté
Check out time morning Lady was very attitude and lazy . When we asked something about stay , she doing Makeup face ..
Séjour de 1 nuit en mars 2024
Réponse de c le 19 mars 2024
We appreciate your feedback and are now able to handle the personnel. We sincerely apologize for the unprofessional behavior of the service member. They should have stopped and attended to your requirements, especially not applying makeup at the front desk.

4/10 Médiocre

Furkat

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Noisy
Séjour de 2 nuits en mars 2024
Réponse de casey le 29 avr. 2024
Sorry for all the noise, which caused you not to have a pleasant stay with us

10/10 Excellent

Wuilmer

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de c le 19 mars 2024
thank you for your rating enjoy your week

2/10 Horrible

andrea

Séjour de 1 nuit en février 2024

2/10 Horrible

Okera

Les points forts : Personnel et service
Les points faibles : Équipements
The price was good. However, my tv did not work, a number of outlets did not work, and there were roaches in my bathroom.
Séjour de 1 nuit en février 2024

2/10 Horrible

Delmy

Voyage d’affaires
Desagrado total
Realmente al llegar un ambiente de inseguridad con personas corriendo a todo lado los afroamericanos con venta de droga y prostitutas adentro en las gradas realmente súper desagradables y las gradas un asco suciedad y no había agua caliente para bañarnos realmente estos decepcionada y un ruido de puertas que no se puede dormir y también. Me sacaron 126 de depósito lo cual jamás lo dijeron y esa mal calidad de hotel no vale la pena desepcionante ! Y gente haciendo ruido afuera del hotel de que forma se puede descansar policía afuera por la delincuencia en el Hotel incluso la señora de front desk se secreteaba con estos sujetos en complicidad que horror
Séjour de 2 nuits en février 2024
Réponse de c le 13 févr. 2024
Regarding your most recent interaction with us, we value your feedback. We sincerely regret for any inconvenience or uneasiness you may have experienced as a result of people acting inappropriately outside of our company. We acknowledge that this may be unsettling and inconsistent with the secure atmosphere we want to offer to our clients. We take great pride in keeping a safe and welcoming atmosphere. we take these issues extremely seriously, and we want to reassure you that we have already taken action to resolve them. To ensure that such circumstances don't arise again, our staff is hard at work putting further security measures in place. Our first priority is always our customer's safety and wellbeing.

2/10 Horrible

Alberto, Lakeland

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Extremely unsafe - stay away from this place
Séjour de 2 nuits en janvier 2024
Réponse de c le 31 janv. 2024
We appreciate you taking the time to share your observations with us. We are extremely sorry to learn that your experience was unsatisfactory, and the Our main goal is to provide a clean, comfortable space for our guests, and we're sorry that we weren't able to do so for you

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de c le 31 janv. 2024
we appreciate you taking the time to leave a great review thank you so much

6/10 Satisfaisant

Ravindranath, LEXINGTON

Les points forts : Personnel et service
Very noisy. Couldn’t sleep
Séjour de 1 nuit en janvier 2024
Réponse de c le 25 janv. 2024
We apologise for the loudness and your inability to sleep. In the future, please get in touch with guest services so they may speak with the loud guests and ask them to calm down. If that doesn't work, they can arrange for you to stay in a different room so you can enjoy your time there. At Days Inn, we want every visitor to have a great time and come back soon. We apologize if we didn't meet your expectations.

2/10 Horrible

Tunazzina

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Ravindranath, LEXINGTON

Séjour de 1 nuit en janvier 2024

2/10 Horrible

Andy

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Francisco

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Errol

Voyage en couple
Awful set up. They tried but could not overcome the issues of the property. Many undesirable guests on the property
Séjour de 1 nuit en janvier 2024
Réponse de c le 28 janv. 2024
We sincerely apologize that your stay was less than pleasurable. We are collaborating diligently with the local authorities to address the problem that unpaid guests are causing.

2/10 Horrible

Anthony

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very bad front desk person, no respect for customer, hotel condition is very bad, torn comforter, furnitures, this place seriously needs renovation.
Séjour de 1 nuit en janvier 2024
Réponse de c le 28 janv. 2024
We apologize that your room was not up to par. We are currently under renovation and are disappointed to hear that staff members have been impolite, which is unacceptable. You can be confident that we will meet to discuss the matter and how to handle complaints of this nature going forward.

10/10 Excellent

Guillermo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de C le 9 janv. 2024
Thank you for 5 star review we here at Days Inn Manassas Battlefield are glad you enjoyed you stay

10/10 Excellent

Dennis

Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Idalis

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muchas personas frente adicto a drogas, los baños de noche corian cucarachas.
Séjour de 7 nuits en décembre 2023
Réponse de c le 9 janv. 2024
Lamentamos que haya sentido que su seguridad se vio comprometida. La seguridad de los huéspedes es nuestra prioridad. Estamos trabajando con las autoridades locales para combatir el problema de las drogas local.

4/10 Médiocre

Blair

Séjour de 5 nuits en décembre 2023

2/10 Horrible

Brandi

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
The staff was awesome.. as for the clientele that hangs around.. well its to be desired.. the cops were there at least 2 different times... that i saw anyway. Im sure there were some drug deals going down as well as people tripping on god knows what in the lobby. People were out in the hallway where our room was located from early in the am and at night.i definitely did not find myself safe at all during the time that we stayed.
Séjour de 5 nuits en décembre 2023
Réponse de c le 31 janv. 2024
We sincerely apologize for any concerns you may have had during your visit regarding the safety of drugs. Our first concerns are the security and welfare of our guests, and we make every effort to maintain our hotel as a reputable and secure location for all. You may be confident that our hotel strictly adheres to all policies and procedures to ensure the security and comfort of our esteemed visitors. We always work with law enforcement and take the necessary measures to put an end to any criminal behavior that may occur on our premises. We have tight security protocols in place to prevent such situations, but we are nonetheless very concerned about how they can affect your stay. Your happiness is the most crucial factor to

8/10 Bien

Felix

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Kerri

Not so good…
Our room was near a 2nd floor exit and doors were opening and closing all night. When we arrived at the hotel, I felt like some “funny business” was going on. It made me feel a bit uncomfortable. The room was clean and the bed was comfortable. We just heard a ton of noise all night and did not get a good night of sleep.
Séjour de 1 nuit en décembre 2023
Réponse de casey le 29 déc. 2023
While guest safety and satisfaction are our top priorities, we sincerely apologize for any inconvenience caused by the exit doors' noise and the noisy guests. We are happy to hear that your room was satisfactory, and we apologize for any disappointment we may have caused you. However, we kindly ask that you give us another chance to make up for our mistakes and provide an outstanding guest experience.

10/10 Excellent

Maria Cecilia

Voyage en famille
Les points forts : Équipements
Place is okay for the price per night and staff is very helpful and accommodating.
Séjour de 3 nuits en décembre 2023
Réponse de casey le 26 déc. 2023
Thankyou for the 5 star review and the nice words about staff ill be sure to pass the message along

8/10 Bien

Jae

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de casey le 26 déc. 2023
Thank you for your most recent stay with us and the 4 star review happy holidays

8/10 Bien

Darwin

Séjour de 2 nuits en décembre 2023
Réponse de casey le 29 déc. 2023
Thank you kindly for the review , and choosing Days Inn for your recent stay

10/10 Excellent

Kareem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really nice property! We will definitely be back!
Séjour de 3 nuits en décembre 2023
Réponse de casey le 29 déc. 2023
Thank you Kareem for your kind words of the property and you enjoyed your stay Happy Holidays from Days inn

2/10 Horrible

Shawn

Les points faibles : Propreté et personnel et service
Dirty, Roach infested. The female

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de cs le 11 déc. 2023
thank you for the 10 out of 10 score review happy travels

4/10 Médiocre

Don

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not a good experience.
The lobby had a smell. Is the room looked old and worn as did the whole property. The bedspread was dirty but covered up by the coverlet... really? There were roaches in the bathroom. I was very disappointed but it was too late when I arrived to complain or move to a different motel.
Séjour de 1 nuit en décembre 2023
Réponse de cs le 11 déc. 2023
We are sorry to hear that your stay at our hotel left you feeling so disappointed. Our aim is to provide guests with a clean, cozy, and pleasurable place to stay. We sincerely apologize if our hospitality and attention to detail were not up to par on this particular occasion. This is not at all like us. Our hotel takes maintenance and cleaning very seriously, so your room should always feel fresh and clean. We truly hope that you will give us another chance to earn back your trust in our hotel and hospitality, but in the meantime, please accept our deepest apologies for not being able to fulfill our goal of giving you an exceptional stay. Thank you for staying with us this time.

6/10 Satisfaisant

Anna M

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Property was in down needed to be painted in the room and bathroom. Toilet seat was not secured.
Séjour de 1 nuit en décembre 2023
Réponse de cs le 11 déc. 2023
We apologize for the way your room was presented; however, we are presently doing routine maintenance on every room to make sure it adheres to Days Inn standards.

10/10 Excellent

edwin Fernando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Fer

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de C le 30 nov. 2023
It was our pleasure having you here with us glad you enjoyed your stay and thank you for the 5 star review

4/10 Médiocre

Diana

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was broken glass on sidewalk almost stepped in it.The staff didn't care when I mention to them.Inside room was dirty.
Séjour de 1 nuit en novembre 2023
Réponse de cici le 30 nov. 2023
We appreciate you taking the time to share your  observations with us. We are extremely sorry to learn that your experience was unsatisfactory, and the Our main goal is to provide a clean, comfortable space for our guests, and we're sorry that we weren't able to do so for you. We take note of your remarks, which indicate that our employees lacked professionalism and failed to assist you in resolving your issues. We regret their impolite behavior. We want to discuss this episode with our team, treat it seriously, and figure out why such a regrettable thing happened.

2/10 Horrible

ROSANA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023