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Avis sur Somerset Al Fateh Bahrain

4 out of 5
Somerset Al Fateh Bahrain
No 4668, Road 2468, Block 0324, Juffair, Manama

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 43 avis sur 72." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 72." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 72." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 72." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 72." "

9,2/10

Propreté

8,8/10

Personnel et service

9,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Sanaa

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff at the front desk is really sweet and cooperative. The room staff is also very unintrusive. The breakfaat buffet deal for those staying is great. Visit Manama in December or January and you'll love it.
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Fantastic apartments great value and easy to get to
Séjour de 4 nuits en décembre 2023
Réponse de KM le 23 déc. 2023
Dear Guest,Greetings from Somerset Al Fateh Bahrain!Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible.Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us.We look forward to welcoming you back to our serviced residence for your next visit.Yours sincerely,Kshitij MathurAsst.Guest Service ManagerSomerset Al Fateh Bahrain

10/10 Excellent

Tariq

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Perfect
Séjour de 3 nuits en août 2023
Réponse de Kshitij Mathur le 10 sept. 2023
Dear Guest,Greetings from Somerset Al Fateh Bahrain!Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible.Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us.We look forward to welcoming you back to our serviced residence for your next visit.Yours sincerely,Kshitij MathurAsst.Guest Service ManagerSomerset Al Fateh Bahrain

10/10 Excellent

michael

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2023

10/10 Excellent

Ralph

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Always a pleasure staying at the Somerset Bahrain.
Séjour de 2 nuits en février 2023
Réponse de Kshitij Mathur le 28 févr. 2023
Dear Guest,Greetings from Somerset Al Fateh Bahrain!Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible.Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us.We look forward to welcoming you back to our serviced residence for your next visit.Yours sincerely,Kshitij Mathur

10/10 Excellent

Mohammed

Voyage en famille
Les points forts : Propreté et confort de la chambre
Nice Nice area
Séjour de 4 nuits en novembre 2022
Réponse de Kshitij Mathur le 27 déc. 2022
Dear Mr. Mohammed,Greetings from Somerset Al Fateh Bahrain!Thank you for taking your valuable time out to email us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible.We were delighted to learn that you enjoyed your stay with us.Integrity creating experiences respect and mindsets are among our core values while we create home away from home for all who come through our doors and be our valued guests.We as a company value each and every guest.Thank you once again for acknowledging our staff and we have shared your positive feedback. We look forward to welcoming you and the family back to our residence your home away from home.RegardsKshitij MathurAsst. Guest Service Manager

8/10 Bien

asher

Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en mars 2022
Réponse de Ankeet Desai le 23 mars 2022
Dear Mr. Asher, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to review our serviced residence. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your review with the team, and we all are glad to note that you had a wonderful time at our property. Yours sincerely, Ankeet Desai Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

Nabil

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Many thanks for the reception staff
Séjour de 3 nuits en mars 2022
Réponse de Ankeet Dsai le 22 mars 2022
Dear Mr. Nabil, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to review our serviced residence. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your review with the team, and we all are glad to note that you had a wonderful time at our property. Yours sincerely, Ankeet Desai Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

Ali

Séjour de 2 nuits en août 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy and fast checking in and out. Friendly and helpful staff. Convenient shop in the lobby that will have anything that you might have forgot to bring with you.
Séjour de 2 nuits en juillet 2021
Réponse de Ankeet Desai le 7 juil. 2021
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Yours sincerely, Ankeet Desai Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et équipements
It was super clean and spacious.
Séjour de 2 nuits en juin 2020
Réponse de Ankeet Desai, Guest Service Manager le 28 juin 2020
Dear Guest, Greetings from Somerset Al Fateh Bahrain! 3 Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit.

10/10 Excellent

Haya

Séjour de 1 nuit en mars 2020
Réponse de KM le 23 déc. 2023
Dear Guest,Greetings from Somerset Al Fateh Bahrain!Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible.Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us.We look forward to welcoming you back to our serviced residence for your next visit.Yours sincerely,Kshitij MathurAsst.Guest Service ManagerSomerset Al Fateh Bahrain

10/10 Excellent

Aleksandr

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2019
Réponse de Ankeet le 3 déc. 2019
Dear Mr. Aleksandr, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely important and motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Yours sincerely, Ankeet Desai Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked everything. It's a great place to stay in Bahrain.
Séjour de 10 nuits en novembre 2019
Réponse de Ankeet Desai le 27 nov. 2019
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit.

10/10 Excellent

Katy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thursday Delight
The attendant, Simon, was very gracious. Our room was spacious. Great kitchen and supplies.
Séjour de 1 nuit en octobre 2019
Réponse de Ankeet Desai le 27 oct. 2019
Dear Ms. Katy, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit.

8/10 Bien

Sulaiman

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
مناقشة الدكتوراة
مكان والنظافه و المسابح شيء جميل ولكن الاصنصيرات فيها أبواب كثيره فمكانهم مقموت
Séjour de 2 nuits en octobre 2019
Réponse de Ankeet Desai le 30 oct. 2019
Dear Mr. Sulaiman, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit.

8/10 Bien

Elnazir

Les points forts : Propreté, personnel et service, confort de la chambre
Good for Familis
Good for Familis with limited choices for breakfust.. very nice location ... everything is available in the room. There is a 24/7 supermarket at the hotel but the prices are higher the other supermarkets
Séjour de 5 nuits en juillet 2019
Réponse de Wasiullah Zaffari le 22 oct. 2019
Dear Mr. Elnazir, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team, and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the staff and the late check-out time. The breakfast was good and the hotel location was good. Could walk to most clubs, market and fast food places.
Séjour de 3 nuits en juin 2019
Réponse de Wasiullah Zaffari le 24 juil. 2019
Dear Guest, Thank you for taking your valuable time out to give us your feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your review with the team and have noted your feedback. We look forward to welcoming you back to our serviced residence for your next visit

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Expedia booking was completely misleading about this
Séjour de 1 nuit en juin 2019
Réponse de Rohan Rakendath le 20 juin 2019
Dear Guest Greetings of the day! Thank you for taking time to give us your feedback. Unfortunately there is insufficient information in your comment to engage with you. Please let us know your detailed feedback for us to be of assistance Best Regards Rohan Rakendath General Manager

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top appartement
Séjour de 1 nuit en avril 2019
Réponse de Wasi le 24 avr. 2019
Dear Frank, Thank you for taking your valuable time out to give us your feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your review with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Thanking You, Wasi Zaffari, Assistant Guest Service Manager.

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en mars 2019
Réponse de Wasi le 22 avr. 2019
Dear Guest, Thank you for taking your valuable time out to give us your feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your review with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Thanking You, Wasi Zaffari, Assistant Guest Service Manager.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Small mall and Grand Mosque within (winter) walking distance. Nice breakfast, nice views (at least on the side our room was located). We arranged airport pickup and Jazeera got us there 5 hours late (as usual). Hotel had monitored flight and pickup was waiting for us. Friendly staff. Quick check-out. Small 'grocery' store on site.
Séjour de 1 nuit en décembre 2018
Réponse de Wasi le 11 janv. 2019
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
객실과 주방이 커서 좋음 주변공사소음이 있기는하나 거슬릴정도는 아니었음 조식장소가 협소해서 붐비는편
Séjour de 1 nuit en décembre 2018
Réponse de Wais le 6 janv. 2019
친애하는 손님, Somerset Al Fateh Bahrain의 인사! 귀중한 시간을내어 귀하의 자세한 의견을 이메일로 보내 주셔서 감사합니다. 이 팀은 각 게스트 경험을 최대한 인간적으로 가능한 한 완벽하게 만들기 위해 노력합니다. 당신과 같은 피드백은 매우 동기 부여가됩니다. 우리는 귀하의 의견을 팀과 공유했으며 우리 모두는 당신이 우리와 함께 멋진 시간을 보냈 음을 기쁘게 생각합니다. 우리는 귀하의 다음 방문을 위해 우리의 서비스 레지던스로 여러분을 다시 맞이하기를 기대합니다. 진심으로 당신, Wasiullah Zaffari Assistant 게스트 서비스 관리자 서머셋 알 파이트 바레인

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service
The cleaning crew walked in on me awhile I was completely naked. They did not knock or ask if anyone was in the room. When I called to the front desk they kept apologizing and saying there was nothing they could do!!!
Séjour de 5 nuits en décembre 2018
Réponse de Wasi le 6 janv. 2019
Dear Mr. Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to email us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely important as it gives us the opportunity to revisit our processes and re train. We feel extremely sorry that we were not able to provide you your ideal home away from home. We have standard operating process before entering any apartment to knock the door 3 times. Apartment was due for cleaning service and housekeeping entered the room as there was no do not disturb sign on the door. Our housekeeping manager wanted to speak with you as part of our service recovery and you were busy during your stay and you said you will call back later repeatedly. he was unable to see you during your checkout as you had already checkout a day prior without any information at guest service. We are extremely sorry that we were not able to meet your requirements. We look forward to welcoming you back to our residence. Please send us an email of your next visit to ensure you have a fantastic stay with us. Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

abdulaziz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
رحله جميلة والسكن مريح غرف واسعه السرير مريح مطل ع البحر
Réponse de Wasi le 30 avr. 2018
Dear Abdulaziz Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Thanking You, Wasi Zaffari, Assistant Guest Service Manager.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Good for families with children looking for space.
I booked thinking it was a hotel but it’s a serviced apartment. We were offered a larger apartment space (2 bed apt. But they locked 1 room). It had 2 bathrooms very airy and a nice large balcony to the sea. It was clean but the rug had some stains. My main issue was the toiletry, I hate when they offer 1 for all purpose type of soap/shampoo a very cheep hand soap brand, no conditioner. They don’t have a restaurant beside from a hall for breakfast, standard quality with good range of options but not that inviting. There was a home style toaster, too busy I couldn’t use. Juice was not fresh or good quality-sugary orange flavoured. Location is far from the shopping district but new developing calm area easy access to different parts, so it depends on your needs. Good secured parking. I found it very expensive (about 90 BD) for the room and breakfast but I booked late, I didn’t have many options. Didn’t feel the luxury or treatment I was wanting. No small special details that make the difference. Very standard and practical. Would recommend for families with children especially if they want to use the swimming pool which I found people coming from through the small lobby.
Réponse de Wasi le 18 avr. 2018
Dear Mr. Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your comments with the team and We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

6/10 Satisfaisant

Thomas

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
great for the price! Wi-fi needs to be improved!
For the price of the room, it was lovely. Very clean and tidy The wi-fi needs to improve because I cannot do any work with a weak signal, therefore this will lead to less people staying here. Not much to do around the area though. Bahrain is still under a lot of construction Fantastic Gym facilities, however!
Réponse de Wasi le 18 avr. 2018
Dear Thomas, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have noted your feedback on internet and shared your comments with the team. We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

10/10 Excellent

Khalid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ممتاز بكل شيء
Réponse de Wasiullah Zaffari le 1 mars 2018
Dear Mr. Khalid, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your comments with the team and We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

8/10 Bien

mohammed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
جيد جدا
شقق مناسبة للعائلات وإفطار لا بأس به
Séjour de 5 nuits en janvier 2018
Réponse de Wasi le 23 janv. 2018
Dear Mohammed, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your comments with the team and We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

10/10 Excellent

Mussaid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
اقامة مريحة وممتعة
المكان يمتاز بالهدوء . مساعة الشقة ممتازة وسيعه يوجد بلكونه مساحتها كبيرة واطلاله على البحر. يوجد في الدور الارضي ميني ماركت واسعاره حلوة.
Séjour de 3 nuits en septembre 2017
شكرا لك على الملاحظات. . سنقوم باخد الملاحظات بعين الاعتبار وتغيرها الى الافضل الفريق هنا يسعى لجعل كل تجربة الضيف أقرب إلى الكمال ونحن نتطلع إلى الترحيب بكم مرة أخرى إلى مقر إقامتنا من الخدمات من أجل زيارتك القادمة شكرا مره اخرى سمرست الفاتح البحرين :سيدهاشم القلاف

10/10 Excellent

Ahmed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Well fit apartment hotel for families
Fantastic with some exceptions like: -You have to call the reception to get your room made up; - We were told that the second room would have two single beds which was not. We were given a queen size bed; - We were forced to sign an acknowledgment containing a list of furniture items with their skyrocketing fees in case they were damaged; - The place was very hard to find and reach even when google maps are used. - The breakfast was average. You need to go eat very early to avoid the waiting time. Also, their restaurant manager needs some training on how to deal with guests. He asked us improperly to leave the restaurant since he presumed that we were "finished" - Kitchen is well equipped even with detergent. - There is a little supermarket in the ground floor selling all urgent stuff. Overall, the stay was marvelous and the staff were exceptionally friendly.
Séjour de 4 nuits en août 2017
Dear Mr. Ahmed, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to email us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

6/10 Satisfaisant

Kamal, Bahrain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean and very friendly staff
It is not a hotel but apartments facilities. No restaurants except breakfast buffet. No 24 hours house keeping. but it has other hotels facilities. There was no water sprayer which is very essential for Muslims but bedded which is not practical to use.
Séjour de 3 nuits en août 2017
Réponse de Wasi le 13 sept. 2017
Dear Mr. Kamal, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to email us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your comments with the team and We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dear Guest Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to email us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. We have shared your comments with the team and We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

8/10 Bien

Ziad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
اقامه جيده ورائعه لكن مبالغ جداً جداً بالسعر وربما يكون احد اسبابه موسم اجازه لكن نتمنى انا لايصل لهذا الغلاء وشكراً
Dear Mr. Zaid, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to email us your detailed feedback . The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit. Thank You, Wasi Zaffari, Assistant Guest Service Manager

6/10 Satisfaisant

Abdulrahman

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not the best place to stay on Bahrain
Seems to be the beds cover sheets have not been changed. Very secured place. However, the area is not the best place in Bahrain
Dear Mr. Abdulrahman Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely important as it gives us the opportunity to revisit our processes and re train. We feel extremely sorry that we were not able to provide you your ideal home away from home. Let me assure you we constantly endeavour to ensure clean surroundings for our guests. We look forward to welcoming you back to our hotel for your next visit . Yours sincerely Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spacious and immaculate rooms in a convenient location with an AWESOME staff
Réponse de Wasi le 22 mars 2017
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

Nayef, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent serviced apartments for families
The reception staff were very helpful, they checked us in hassle free and upgraded our room which was a nice addition. I enjoyed staying at Somerset with my family and would come back again.
Réponse de Wasi le 22 mars 2017
Dear Nayef, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

Mariana, KSA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelent
Modern, very clean, specious and very nice decorated suit. Staff very diligent and professional. Nice breakfast and convinient location.
Réponse de Wasi le 22 mars 2017
Dear Mariana, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 Bien

Eric, Saudi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing place to stay.
The Sommerset is a great alternative to hotels. Huge comfortable suites make you feel right at home. Breakfast is good. I love the Juffair area in Bahrain and the only reason I gave alow rating was due to the construction zone surrounding the hotel. Unfortunately, we had a peaceful room until the road work started and went on all night long.
Dear Mr. Eric, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ホテルの設備、サービスともに充実していました。ただ、どのサービスも有料でしかも値段が結構高い。のびのび自由に飲み食いし、種々サービスを受けた結果、Club room滞在で朝食などは無料にもかかわらずホテル代と同じくらいの追加料金を請求されました。例えば、部屋のビールが一缶1500円くらいしたり、プールに行った際にロッカーを借りるのにも料金を取られるのには閉口しました。事前に確認すればよかった話ですが、せめて多少のプレミアム価格設定くらいにしてほしい。Luxury hotelでいちいち料金を確認するのも本末転倒のような気がするのでしなかった結果ですが、ただの缶ビールで1500円はちょっとやりすぎのような気がします。
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
جيد جدآ
السعر مرتفع مقارنة بالشقق الاخرى كما انة بدون اماكن ترفية ولكن الخدمة رائعة ..
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

Nicolas, Argentina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful and very comfortable
It was only one night. The apartment had 3 rooms. The living room was huge. Definitely will come again. The breakfast was not the best but acceptable.
Dear Guest, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Construction zone
Nice hotel/ex-pat apartments in quiet corner of Juffair area, but it's really a construction zone right now with new buildings going up all around. A very large apartment building, > 20 floors, is going up right next door on the west side of the hotel. Lots of dust, trash, and construction noise during the day.

8/10 Bien

Suliman, KSA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and comfort hotel
Friendly staff , good location.
Dear Mr. Suliman, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

8/10 Bien

Ahmed, Jeddah

Les points forts : Propreté, personnel et service, confort de la chambre
Good hotel, need better maintenance
Nice hotel with reasonable price, no entertainment facility

8/10 Bien

Ruth, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff but difficult to find
We had booked a delux room with Executive Lounge access. Upon arrival we were upgraded to a one-bedroom suite but informed that the Executive Lounge was closed (or non-existant). The location was awkward and in the middle of major construction but it was close to the grand mosque and Bahrain seems to be one big construction site these days, since we left the Middle East at the end of 2007. Overall, the staff and accommodation were excellent but amenities such as an Executive Lounge should not be a factor when determining which room to book if they do not exist.

10/10 Excellent

ali, kuwait

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice quit hotel suites families to stay in
Nothing can be mentioned as negative at all in this hotel
Réponse de Wasi le 13 sept. 2017
Dear Mr. Ali, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

Rashid, UAE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
اختيار مناسب لوجهة ومدة مناسبة
اقامة ممتعة وهادئة
Dear Mr. Rashid, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain

10/10 Excellent

adel, السعوديه

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
جميل
تعامل رائع نظافه اروع واطلاله خلابه الفطور لم يكن جيدا لكن لاباس فيه لكن تعامل جميل و غرف وسيعه معامله ملك
Dear Mr. Adel, Greetings from Somerset Al Fateh Bahrain! Thank you for taking your valuable time out to give us your detailed feedback. The team here strives to make each guest experience as close to perfect as humanly possible. Feedback such as yours is extremely motivating. We have shared your comments with the team and we all are glad to note that you had a wonderful stay with us. We look forward to welcoming you back to our serviced residence for your next visit . Yours sincerely, Wasiullah Zaffari Assistant Guest Service Manager Somerset Al Fateh Bahrain