Cher Frédéric,Merci beaucoup pour votre avis. Ce fut un plaisir de vous accueillir dans notre hôtel et que vous ayez apprécié votre séjour. Nous espérons vous revoir parmi nous très bientôt.Avec nos meilleures salutations.

Dear Guest, First of all, we would like to thank you for your stay in our hotel, as well as for your time spent writing this comment, which we will value from a constructive point of view. Next, we would like to apologize for this negative experience. We apologize on behalf of the whole team for not having lived up to your expectations. We are sorry to know that the excessive noise you experienced on time prevented your adequate rest during your stay in our hotel. In such cases, we ask our guests to come to our reception desk at the moment in order to find a solution on the spot in the shortest possible time, as we could have offered you a different room according to your needs, depending on the level of occupancy. We thank you again for your visit and remain at your entire disposal for any aspect in which we can help. Kind Regards Quality Manager THB Maria Isabel

Dear Ben, First and foremost we would like to thank you for the praising review you shared following your recent visit to our THB Maria Isabel hotel and are delighted to read that we were able to match your expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards from Mallorca Merci Quality Manager

Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. Look forward to serving you again soon. Best regards from Mallorca THB Maria Isabel

Dear Antoniette, First of all we would like to thank you for having taken the time to share your recent experience with us. We really hope to welcoming you back in a near future. Best Regards, Quality Manager THB Maria Isabel

Cher client, Tout d’abord, nous voudrions vous remercier d’avoir fait confiance à notre hôtel, THB Maria Isabel, pour vos vacances et pour le temps consacré à évaluer votre expérience avec nous. Nous aimons lire les commentaires aussi détaillés et positifs de nos clients et c’est un plaisir de savoir que leur séjour a été correct et qu’ils ont toujours été pris en charge par tout notre personnel. Merci encore une fois pour vos opinions, en espérant avoir l'occasion de vous souhaiter la bienvenue à notre hôtel. avec attention Service à la clientèle

Dear Guest, First of all, we would like to thank you for your stay in our hotel, as well as for your time spent writing this comment, which we will value from a constructive point of view. Next, we would like to apologize for this negative experience. We apologize on behalf of the whole team for not having lived up to your expectations. We thank you again for your visit and remain at your entire disposal for any aspect in which we can help. Kind Regards Quality Manager

Dear Guest, that you could spend a pleasant time with us, we are very pleased and we thank you for your evaluation. Every comment offers us the opportunity to find out whether our constant improvements have met with the desired response. Therefore, we are particularly pleased about your words of praise. Of course, your constructive comments are also fundamental to us, as they help us to review our performance and improve it if necessary. We would be pleased to welcome you again. Yours sincerely, Quality Manager THB Maria Isabel

Thanks for your evaluation

Hiii! Thanks for your comment Stepanie. We hope to see you as soon as possible again

Thanks!

Merci pour votre évaluation. J'espère vous revoir bientôt