Avis sur Hilton Mallorca Galatzo
Hilton Mallorca Galatzo
Carretera Palma-Andratx, Km 20, Paguera, Calvia, Mallorca
Avis
8,4
Très bien
8,6/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en groupe
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de -Hilton Mallorca Galatzó Team- le 7 août 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
10/10 Excellent
Voyageur vérifié
7 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en août 2022
Réponse de General Manager le 9 août 2022
Dear guest,
Thank you for taking the time to share your recent experience in Hilton Mallorca Galatzo and for giving us your feedback. We will forward your comments to our staff and will keep on trying our best to provide the service possible. Once again, thank you so much for your great ratings and we look forward to having you with us again very soon.
Best regards,
Beatriz Del Rio
General Manager
10/10 Excellent
Ismaël
15 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour dans un hôtel tout confort
Ismaël
Séjour de 9 nuits en août 2020
Réponse de Carla Gesa | Hotel Manager le 26 août 2020
Dear Mr. Ismäel,
Thank you for your feedback and for choosing our hotel for your last stay in Mallorca.
For us it was a pleasure to have your visit and we are so happy that you have enjoyed your experience with us.
We look forward to welcoming you very soon.
Receive our best regards,
10/10 Excellent
Jeremie
4 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magique !
Jeremie
Séjour de 4 nuits en juillet 2020
Réponse de Carla Gesa | Hotel Manager le 26 août 2020
Dear Mr. Jeremie,
Thank you for your feedback and for choosing our Hotel Maritim Galatzó for your last stay in Mallorca.
We kindly inform you that for us it is a pleasure to know that you have enjoyed your holidays with us.
We look forward to welcoming you soon.
Receive our best regards,
8/10 Bien
Voyageur vérifié
6 sept. 2019
Voyageur vérifié
Séjour de 4 nuits en août 2019
8/10 Bien
Voyageur vérifié
Voyage en famille
1 juil. 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 4 nuits en juin 2019
8/10 Bien
patrice
15 mai 2018
Les points forts : Propreté et confort de la chambre
patrice
Séjour de 2 nuits en mai 2018
6/10 Satisfaisant
JEROME
9 mai 2018
Les points forts : Propreté, personnel et service, confort de la chambre
JEROME
10/10 Excellent
HUGO
11 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HUGO
Séjour de 1 nuit en septembre 2017
Chere Hugo,
Merci bien pour votre séjour récent chez nous dans Galatzo Maritime et pour le feed-back très positif lequel vous nous avez fait venir sur ces Zeite.
Ça nous réjouit beaucoup que nous pouvions remplir vos attentes à nous-mêmes dans tous les domaines et que vous vous êtes sentis bien dans notre maison.
Nous espérons que nous pouvons vous compter aussi dans l'avenir bientôt de nouveau parmi nos hôtes.
Avec les meilleurs saluts de la Majorque,
8/10 Bien
Voyageur vérifié
23 juin 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel calme et reposant
Voyageur vérifié
10/10 Excellent
Emmanuelle, Paris
30 mai 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Emmanuelle
8/10 Bien
Concepcion , Switzerland
6 mai 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour balnéaire
Concepcion
10/10 Excellent
Chris, Genève
8 oct. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Chris
10/10 Excellent
Ana&Bertrand, Belin Beliet
28 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel magnifique
Ana&Bertrand
10/10 Excellent
karlen, suisse
21 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bel hôtel
karlen
8/10 Bien
Thomas & Valerie, Suisse
28 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Accueil chaleureux et cadre magnifique.
Thomas & Valerie
8/10 Bien
Caroline, Suisse
6 sept. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Buffet petit déjeuner et dîner excellents
Caroline
2/10 Horrible
Mme DERRIEN
9 nov. 2012
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Une escapade bien-être plutôt contrariante
Mme DERRIEN
8/10 Bien
Voyageur vérifié
27 août 2012
Les points forts : Propreté, personnel et service, confort de la chambre
hôtel paisible
Voyageur vérifié
8/10 Bien
Mimi
21 mai 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pour les couples
Mimi
10/10 Excellent
Sandy, Perpignan, France
10 avr. 2012
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nous le recommandons.
Sandy
10/10 Excellent
Franck, Rouen
23 juil. 2010
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel tt confort et reposant légèrement éloigné du centre ville
Franck
8/10 Bien
Christian
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 2 nuits en mai 2024
Réponse de Nataly Cañellas Guest Relations le 19 mai 2024
Sehr Herr Christian, Danke für deine schönen Worte. Wir sind stolz zu wissen, dass Sie unsere schöne Aussicht genossen haben.Bezüglich der Notwendigkeit eines Autos hoffen wir, dass die Hilfe unseres Concierges (der Ihnen bei der Reservierung eines Autos behilflich sein kann, wenn Sie es brauchen) und unser kostenloser Shuttle zum Strand Ihnen die Möglichkeit gegeben haben, Ihren Aufenthalt zu genießen.Wir würden uns freuen, Sie bald bei uns begrüßen zu dürfen.Beste Grüße vom Hilton Mallorca Galatzó
8/10 Bien
Miriam
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Miriam
Séjour de 5 nuits en mai 2024
Réponse de Nataly Cañellas Guest Relations le 13 mai 2024
Dear Mrs Miriam, Thank you very much for your kinds words. It is a pleasure for us to know that we have met your expectations. Rest assured, your message will be conveyed to our Food and Beverage manager.We are looking forward to have you again with us and create more special moments together.Best regards from Hilton Mallorca Galatzó!
10/10 Excellent
Felix
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felix
Séjour de 6 nuits en mai 2024
Réponse de Nataly Cañellas Guest Relations le 12 mai 2024
Dear Mr Felix, Thank you for taking the time to share your feedback with us. We hope you had a safe journey home. We are grateful to hear that you enjoyed your stay and appreciate your kind words about the views, and our exceptional food. We look forward to have you with us in near future to create more memorable memories.Best regards from Hilton Mallorca Galatzó!
10/10 Excellent
Prameet
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Prameet
Séjour de 3 nuits en avril 2024
Réponse de Nataly Cañellas Guest Relations le 7 mai 2024
Dear Prameet, What a beautiful review!It brings us immense joy to learn of your delightful experience at our resort, and we are honored by your mention of our staff. Looking forward to welcoming you back soon! Should you have any questions or concerns, please don't hesitate to reach out to me directly.Warm regards from Hilton Mallorca Galatzó
10/10 Excellent
Susan
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 5 nuits en avril 2024
Réponse de Nataly Cañellas Guest Relations le 7 mai 2024
Dear Mrs Susan,I hope you had a safe journey back home. Thank you very much for your kinds words! It would be a pleasure to have you back in a near futur. Should you have any questions or concerns, please do not hesitate to reach out to me directly. It would be my pleasure to assist you. Best regards from Hilton Mallorca Galatzó!
10/10 Excellent
Nicole
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 5 nuits en avril 2024
Réponse de Nataly Cañellas Guest Relations le 7 mai 2024
Dear Mrs Nicole, Thank you for taking the time to share your feedback with us. We hope you had a safe journey home. We are grateful to hear that you enjoyed your stay and appreciate your kind words about our team, the views, and our exceptional pool. We eagerly anticipate the opportunity to host you once again in the foreseeable future, and to continue creating exquisite memories together. Best regards from Hilton Mallorca Galatzó!
8/10 Bien
Linda
Voyage en couple
22 mars 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 3 nuits en mars 2024
Réponse de Hilton Mallorca Galatzó le 22 mars 2024
Vielen Dank, dass Sie unser Hotel gewählt haben. Es war uns eine Freude, Sie im Hilton Mallorca Galatzo begrüßen zu dürfen.Wir sind stolz zu wissen, dass Sie unser Personal genossen haben. Wir versuchen immer, unseren Gästen das Beste zu bieten. Wir hoffen, Sie bald wieder begrüßen zu dürfen.Mit freundlichen GrüßenHilton Mallorca Galatzó
10/10 Excellent
Sven
Voyage en groupe
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sven
Séjour de 1 nuit en septembre 2023
Réponse de -Hilton Mallorca Galatzó Team- le 24 sept. 2023
Dear Sven,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
10/10 Excellent
Tina
22 sept. 2023
Tina
Séjour de 5 nuits en septembre 2023
Réponse de -Hilton Mallorca Galatzó Team- le 24 sept. 2023
Dear Tina,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
8/10 Bien
Veronica
Voyage en famille
22 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Veronica
Séjour de 4 nuits en septembre 2023
Réponse de -Hilton Mallorca Galatzó Team- le 24 sept. 2023
Dear Veronica,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
8/10 Bien
Voyageur vérifié
Voyage en famille
5 sept. 2023
Les points forts : Propreté et personnel et service
Gutes 4* Hotel - kein Luxus
Voyageur vérifié
Séjour de 9 nuits en août 2023
Réponse de -Hilton Mallorca Galatzó Team- le 18 sept. 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! I can see you mentioned some improvement areas and we highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions.We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
4/10 Médiocre
Dawn elizabeth
Voyage en famille
1 sept. 2023
Dawn elizabeth
Séjour de 6 nuits en août 2023
Réponse de -Equipo Hilton Mallorca Galatzó- le 5 sept. 2023
Gracias por elegir Hilton Mallorca Galatzó para su última estancia en la isla.Apreciamos enormemente sus comentarios ya que nos dan la oportunidad de seguir desarrollando y mejorando la experiencia de nuestros huéspedes a través de nuestro servicio y las medidas y acciones de mejora continua. Nuestro objetivo es crear experiencias sinceras, personalizadas e inolvidables a nuestros huéspedes y estoy profundamente apenado y preocupado de que durante su estancia, usted ha experimentado algunas situaciones con nuestros servicios y no hemos sido capaces de satisfacer sus expectativas como un huésped valioso.Me gustaría agradecerle de nuevo sus valiosos comentarios ya que, como he mencionado, nos permiten mejorar continuamente las experiencias de nuestros huéspedes. Estamos deseando volver a darle la bienvenida en un futuro próximo.Que tenga un buen día,Saludos cordiales,
6/10 Satisfaisant
Theo
Voyage en famille
29 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Theo
Séjour de 3 nuits en août 2023
Réponse de Nuno Covas le 29 août 2023
Dear Customer Service Team, hope you are well. Due to the heavy storms and winds that we have been experiencing last Sunday, there has been a breakdown in the external electrical network. The weather conditions have caused damage to various electrical infrastructures all over the southwest of Majorca, leading to the interruption of electricity supply in several areas around the complex from 11:00 AM to 00:48 AM. These incidents have caused an overload on the electrical generator, resulting in its collapse after several hours of operation. This has led to the lack of electricity, water supply, as well as the depletion of the batteries supporting the complex's computer systems. Our technical and emergency teams have been working tirelessly to assess and repair the damages as quickly as possible. Coordinating at all times with local authorities to provide support and assistance in repairing the infrastructure. The damages and adverse weather conditions have caused the repair time to fully restore the electrical supply to be longer than expected. This force majeure, caused that we couldn't honour many of our services for this day. For any further information or assistance you may need, please do not hesitate to contact me at any time, With my Best Regards,NUNO COVAS
8/10 Bien
Adnan, Malmo
12 août 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Adnan
Séjour de 8 nuits en juillet 2023
Réponse de -Hilton Mallorca Galatzó Team- le 16 août 2023
Dear Adnan,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! I can see you mentioned some improvement areas and we highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions.We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
10/10 Excellent
Pritibala
Voyage en famille
5 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pritibala
Séjour de 6 nuits en juillet 2023
Réponse de -Hilton Mallorca Galatzó Team- le 7 août 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
10/10 Excellent
Karim
Voyage en famille
29 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Karim
Séjour de 4 nuits en juillet 2023
Réponse de -Hilton Mallorca Galatzó Team- le 7 août 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day!
8/10 Bien
Per-Henrik
Voyage en famille
27 juil. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Great Hotel if you have a rental car
Per-Henrik
Séjour de 4 nuits en juillet 2023
Réponse de -Hilton Mallorca Galatzó Team- le 7 août 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day!
10/10 Excellent
Henrik
Voyage en famille
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy holiday
Henrik
Séjour de 5 nuits en juillet 2023
Réponse de -Hilton Mallorca Galatzó Team- le 7 août 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
10/10 Excellent
Ian
Voyage en couple
30 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ian
Séjour de 7 nuits en juin 2023
Réponse de Hilton Mallorca Galatzó le 23 juil. 2023
Dear Ian,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
10/10 Excellent
Voyageur vérifié
Voyage en famille
30 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en juin 2023
Réponse de -Hilton Mallorca Galatzó Team- le 7 août 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
8/10 Bien
Renato
Voyage en couple
30 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Renato
Séjour de 7 nuits en juin 2023
Réponse de -Hilton Mallorca Galatzó Team- le 23 juil. 2023
Dear Renato,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
10/10 Excellent
Mirko J.
25 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mirko J.
Séjour de 7 nuits en juin 2023
Réponse de -Hilton Mallorca Galatzó Team- le 7 août 2023
Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
8/10 Bien
Christian
Voyage en famille avec de jeunes enfants
21 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christian
Séjour de 3 nuits en juin 2023
Réponse de -Hilton Mallorca Galatzó Team- le 23 juil. 2023
Dear Christian,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! I can see you mentioned some improvement areas and we highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions.We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
10/10 Excellent
Bianca
20 juin 2023
Bianca
Séjour de 5 nuits en juin 2023
Réponse de -Hilton Mallorca Galatzó Team- le 23 juil. 2023
Dear Renato,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
10/10 Excellent
Alexander
Voyage en famille
17 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexander
Séjour de 3 nuits en juin 2023
Réponse de -Hilton Mallorca Galatzó Team- le 23 juil. 2023
Dear Alexander,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
10/10 Excellent
Bruce
Voyage en couple
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bruce
Séjour de 4 nuits en juin 2023
Réponse de -Hilton Mallorca Galatzó Team- le 23 juil. 2023
Dear Bruce,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,
2/10 Horrible
Shane
10 juin 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Shane
Réponse de -Hilton Mallorca Galatzó Team- le 23 juil. 2023
Dear Mr Shane,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!We highly appreciate your feedback as this give us the chance to further develop and improve our guest experience through our service and continuous improvement measures and actions. Our aim is to create heartfelt, personalized and unforgettable experiences to our guests and I am deeply sorry and concerned that during your stay, you have experienced some situations with our services and we were not able to meet your expectations as a valued guest.I would like to thank you again for your valuable feedback since as mentioned; this allows us to continuously improve our guest’s experiences. We are really much looking forward to welcoming you back in the near future!Have a wonderful day,Best Regards,
10/10 Excellent
CHONG-SHENG
8 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CHONG-SHENG
Séjour de 3 nuits en mai 2023
Réponse de -Hilton Mallorca Galatzó Team- le 23 juil. 2023
Dear Chong-Sheng,Thank you for choosing Hilton Mallorca Galatzó for your last stay on the island!Our aim is to create heartfelt, personalized and unforgettable experiences to our guests; hence, we are incredibly pleased and satisfy to know that you have enjoyed your stay at our property! We are really much looking forward to welcoming you back in the near future!Have a wonderful day! Best Regards,