Dear Stephane, Warmest Greetings from Samann Grand !!! Thank you for your review. We are happy to learn you had a comfortable stay with us and our staff took very good care of you throughout your stay. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Selma, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. Also, we are thrilled to learn that you loved the food at The Cloud Restaurant. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Ines, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and our staffs took very good care of you at the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Mark, Thank you for taking the time to share your review following your recent stay at Samann Grand. Your feedback is integral to our quest for excellence. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. We would be grateful if you could share more details of your stay so that we can work and improved the same. Once again, we thank you for your valuable feedback. We hope we will have an opportunity to welcome you back to Samann Grand on your next visit to Maldives to meet and exceed your expectations. If I can be of any assistance in the meanwhile please do let me know. Warm regards, Haseeb Shareef General Manager Samann Grand, Male’

Dear Guest, Warmest Greetings from Samann Grand !!! Thank you for the lovely review. We are delighted to learn how much you had enjoyed your stay with us. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Guest, Thank you for your review and sharing your feedback following your recent stay with us. We are glad to learn that the staff provided an excellent service during your stay with us. We appreciate your valuable feedback and the same will be looked in to. We hope we will have an opportunity to welcome you back to Samann Grand, Maldives on your next visit to Maldives. If I can be of any assistance in the meanwhile please do let me know. Warm regards, Haseeb Shareef General Manager Samann Grand, Male’

Dear Guest, Thank you for your review. We are glad to learn you had a wonderful stay at Samann Grand and loved the distance and the smiles of our staff at the hotel. I have shared your feedback with our entire team at the hotel. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. Also, we apologize for the inconvenience caused to you due to the prayer call from the mosque. Maldives is a hundred % Muslim country and there are five prayers calls every day. We provide ear plugs in the rooms to minimize the sound. Once again, we appreciate your valuable feedback. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Warm regards, Haseeb Shareef General Manager Samann Grand, Male'

Dear Christian, Thank you for your lovely review. We are delighted to read you had a wonderful stay with us and the staffs took really good care of you at the hotel. I have shared your feedback with our entire team at the hotel. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. We are all looking forward to your next visit to your home in Maldives, Samann Grand for another memorable and relaxing holiday. If I can be of any assistance in the meanwhile, please do let me know. Warm regards, Haseeb Shareef General Manager Samann Grand, Male'

Dear Mondisa, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear John, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Yasmin, Warmest Greetings from Samann Grand !!! Thank you for your review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Jamie,Thank you for sharing your feedback with us regarding your recent dining experience at our restaurant during Ramadan. We sincerely apologize for any confusion or inconvenience caused due to the timing of iftar breakfast and the delay in serving your meal.As you rightly pointed out, the Maldives being a 100% Muslim country, our restaurant operates in accordance with the local customs and practices, especially during the holy month of Ramadan. Sunset marks the time for iftar breakfast, and our a la carte service typically begins at 19:30 hrs, as communicated to you upon your arrival.We regret any misunderstanding regarding the timing of food service. While we strive to ensure timely service for all our guests, the waiting time for dishes may vary depending on the complexity and preparation required. We apologize if this did not meet your expectations and for any inconvenience caused as a result.Additionally, we are saddened to hear that you did not have the opportunity to experience the exemplary service and delicious cuisine that our restaurant is known for. Guest satisfaction is paramount to us, and we appreciate your feedback as it helps us to identify areas for improvement.Once again, we extend our apologies for the inconvenience you encountered. Your comments have been duly noted, and we will take steps to address them to enhance the dining experience for our guests in the future.Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us.Warm regards,Haseeb ShareefGeneral ManagerSamann Grand, Male'

Dear Akari, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Dirk, Warmest Greetings from Samann Grand !!! Thank you for your review. We are happy to learn you had a comfortable stay with us. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Ryo, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Candace, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. Also, we are happy to read that the airport transfer was comfortable. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Doris, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Kalkidan Girma, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Jerzy, Warmest Greetings from Samann Grand !!! Thank you for your review. We apologize for the miscommunication from our end and we will review the processes to ensure the same is not repeated. We understand the importance of informing the inclusions for guests to avail the benefits and we assure you that the necessary corrective measures will be taken. I have shared your feedback with our entire team at the hotel. We hope we will get an opportunity to welcome you back at Samann Grand for a better experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Sharon, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Thomas, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Yiting, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Hayley, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Mathews, Thank you for your review following your recent stay with us. We noticed that you have marked low score and we are hoping if you can share more details about your experience to ensure we do the necessary corrective measures. We look forward to hosting your stay once again and to meet and exceed your expectations. We hope we will have an opportunity to welcome you back to Samann Grand, Maldives on your next visit to Maldives. If I can be of any assistance in the meanwhile please do let me know. Warm regards, Haseeb Shareef General Manager

Dear Enrique, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Monica, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn that you found our hotel clean and close to the shopping areas. Also, we are pleased to know that our staff took very good care of you during your stay with us and you were satisfied with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Chelsea Cuarto, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Monica, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Lori, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Shinichiro, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Karl, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn that you found our hotel as a hidden gem in Male' and we are pleased to know that our staffs took very good care of you during your stay. Also, we are pleased to read that you loved every aspect of your stay from the arrival at airport till your departure from the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Mike, Warmest Greetings from Samann Grand !!! Thank you for your review. We are happy to learn you had a comfortable stay with us. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Belinda, Warmest Greetings from Samann Grand !!! Thank you for your review. We apologize for the inconvenience cause due to a bed smell in the room. We understand the importance of having a cozy room with pleasant smell and we will analyze and do the necessary corrective measures to ensure the same is not repeated. We are glad to read that you were satisfied with our restaurant and the breakfast was up to your expectations. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Jer Horng, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Arturo, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear David, Warmest Greetings from Samann Grand !!! Thank you for your review. We are happy to learn you had a comfortable stay with us. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Francesco, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with Fiona and our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Vuthy, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Reiko, Warmest Greetings from Samann Grand !!! Thank you for your review. We are happy to learn you had a comfortable stay with us. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Man Ning, Warmest Greetings from Samann Grand !!! Thank you for your review. We are happy to learn you had a comfortable stay with us and we are glad that our staffs were friendly and took very good care of you during your stay. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Fenghua, Warmest Greetings from Samann Grand !!! Thank you for your review. We are happy to learn you had a comfortable stay with us. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear David, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with Fiona and our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Chin Tung Tommy, Warmest Greetings from Samann Grand !!! Thank you for your review. We are happy to learn you had a comfortable stay with us. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Bhavish Umesh, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Ane, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Stephane, Warmest Greetings from Samann Grand !!! Thank you for your lovely review. We are delighted to learn how much you had enjoyed your stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel and they too are happy to learn the same. I’m sure that this will serve as an encouragement to them and as we strive to continuously improve our services. We are all looking forward to your next visit to your home in Male', Samann Grand for another memorable experience. If I can be of any assistance in the meanwhile please do let me know. Best regards, Haseeb Shareef General Manager

Dear Yen Lung, Warmest Greetings from Samann Grand !!! Thank you for taking the time to share your review following your recent stay at Samann Grand. Your feedback is integral to our quest for excellence. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and we are sorry to hear that in this case we fell short. We would appreciate if you could share more details of your stay so that we can learn and improve to ensure the necessary corrective measures are taken. Once again, we thank you for your valuable feedback. We hope we will have an opportunity to welcome you back to Samann Grand on your next visit to Maldives. If I can be of any assistance in the meanwhile please do let me know. Warm regards, Haseeb Shareef General Manager

Dear Yen Lung, Warmest Greetings from Samann Grand !!! Thank you for taking the time to share your review following your recent stay at Samann Grand. Your feedback is integral to our quest for excellence. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and we are sorry to hear that in this case we fell short. We would appreciate if you could share more details of your stay so that we can learn and improve to ensure the necessary corrective measures are taken. Once again, we thank you for your valuable feedback. We hope we will have an opportunity to welcome you back to Samann Grand on your next visit to Maldives. If I can be of any assistance in the meanwhile please do let me know. Warm regards, Haseeb Shareef General Manager