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Avis sur Temasek Hotel

3 out of 5
Temasek Hotel
No. 57, Jalan D'Alburquerque, Portuguese Settlement, Malacca City

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 5 avis sur 45." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 45." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 45." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 45." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 45." "

6,6/10

Propreté

6,4/10

Personnel et service

6,2/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

mohd adzhar b

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Asmiardy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good for grouping or family to stay. Large parking area and suitable for event.
Séjour de 1 nuit en mars 2023

4/10 Médiocre

Shaun

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The toilets and rooms are bad . Spider webs and dust all over. There were cockroach running around the bathroom
Séjour de 2 nuits en février 2023
Réponse de ASH le 19 mars 2023
SORRY SIR WE WILL UPRADE TEMASEK HOTEL

2/10 Horrible

Han Jae

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I don't know what it is
This photo shows I have two room keys at 4am. First check in - room wasn't even cleaned and bathroom was flooded. Second check in - we went out and came back around 3:45am then we found cockroach so we requested for the room change at 4am. Staff didn't even check and just gave the another room key.
Séjour de 1 nuit en février 2023

10/10 Excellent

Mathew K

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en janvier 2023

2/10 Horrible

Hamdy Hashim

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Need to improve the queue system b4 checking in…queue for 2 and half hours before get the key even already booked online.
Séjour de 1 nuit en janvier 2023

2/10 Horrible

surendran

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Water Leaking from ceiling inside the bathroom, cockroaches, no breakfast buffet, queue for check in was for few hours, dirty swimming pool, only 1 lift for 6 blocks
Séjour de 2 nuits en janvier 2023

2/10 Horrible

Bernard

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
First and Last
Horrible
Séjour de 1 nuit en février 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
not a good experience
Not a good experience. Breakfast also so bad with that price. Reminded me of having a meal at school canteen
Séjour de 1 nuit en septembre 2020

8/10 Bien

PHILIP

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stayed 2 nights
2 nights stay in Temasek Hotel was fine as the staff are friendly and I like the location.
Séjour de 2 nuits en février 2020

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
ROOM CONDITION
I have stayed in this hotel several times and over the years I note the condition of the room (cleanliness) has been deteriorating. My latest stay was disappointing as the bathroom was not clean , the toilet bowl was not cleaned properly , the bathroom latch was damaged & the safety latch at the door was missing. I had to request for a room change but the condition of the toilet in the replaced room was the same.
Séjour de 1 nuit en février 2020

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service
Location is very near to the town. But service is slow
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to check in Lack of facilities.... compare with the room price
Séjour de 1 nuit en décembre 2019

8/10 Bien

SURIA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Your breakfast menu less satisfying
Séjour de 1 nuit en décembre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
location is strategic
Séjour de 1 nuit en novembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Had a room 1105 which water flooding everytime we had a bath the plastic cover keeps falling of every time we put the door key into its slot not enough lighting to do make up not enough hooks to hang our clothes in the bathroom no shower cap
Séjour de 3 nuits en octobre 2019

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et personnel et service
Bad room service (they never came), air-con not cold (& the maintenance guy had to come and wash the air-con filter which was covered with dust but still not cold).
Séjour de 2 nuits en septembre 2019

6/10 Satisfaisant

ZUL

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
new style in accomodation
Séjour de 1 nuit en août 2019

8/10 Bien

ROMAYNE, Kuching Sarawak

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean place
Séjour de 3 nuits en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
ROOMS & BFST NEED TO CHECK
The room is ok , clean. First time 3 star have the welcome drink. Only upon checking a bit chaos as I book 3 rooms under 3 different names. But only given 1 room under my name. But after a while, the reception manage to settle it for my other families, only thing tat my room and them is far apart. The first room i checked in is spacious which look like the room I book as deluxe king. I managed to change the room nearer to my families in which for me is a little bit small from the first one. Room doesnt occupy the neccesities like toothbrush and toothpaste /shower gel or soap in which should be the main item to be available instead of shower cap and pad which we hardly used. Breakfast is a bit chaos also as my other 2 rooms families they doesnt tick provide bfst. The front desk list also is not update of the rooms which are having bfst. And I might say that theres no control of Bfst provided to the guest. For example ..theres no one taking care or check the pax of having bfst. I saw theres couple whom register at the counter but 5 kids entering at the corner of the place which is on the left side that can be easily enter. So I was wandering if this family pay the bfst for 2 given or all the families.(I saw theres more than that whom having bfst there) Families with kids which is 4 to 5 . For this the hotel need to look into it. Cause it effect us whom pay and we cant eat the food. Frankly also we didnt get to eat the bfst spread as almost all finished and didnt top up.
Séjour de 1 nuit en décembre 2018

8/10 Bien

Nadzirah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place for family with small budget
Location is good. Near the hotel got nasi lemak stall for breakfast and kuih. My son enjoyed the swimming pool so much. For dinner- hotel is close to restoran muara sg duyong
Séjour de 1 nuit en août 2018
Réponse de Temasek Hotel Melaka le 3 sept. 2018
Dear Nadzirah, Thanks for your recent review about our hotel and facilities. We are glad to hear that you enjoyed our hotel facilities and stayed with us. Indeed, our location is strategically located in the areas of attractions and away from the noisy environments and traffic congested area. We emphasize on value for money for our guests who stayed with us and strive to continue on improving our services to our dedicated guests. Once again, thanks for your review and looking forward to welcome you again in the future. Regards, The Management

6/10 Satisfaisant

Jonathan, Kuala Lumpur

Les points forts : Propreté et personnel et service
A "just okay" hotel overall, but was rather annoyed that the sockets and switches are ridiculously far from the beds, making it difficult to charge your devices or even to switch on/off the lights. The air-cond also took quite some time to get cold. The TV was also extremely faulty - not that it's important since I didn't really watch TV for my stay but would've been nice to have the things in your room properly working!
Séjour de 1 nuit en juillet 2018
Réponse de Temasek Hotel Melaka le 3 sept. 2018
Dear Jonathan, Thank you for writing us the review during your recent stayed with us recently. We have taken note on the your remark pertaining to the socket, TV and the lights and will highlights to the management on the improving on the areas highlighted. Once again, thank you for choosing us and hope to welcome you back again in the near future. Regards, Temasek Hotel Melaka The Management.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
When we went to check-in, they could not find my booking. The Front Desk staff looked confused. Once I showed the confirmation from hotels.com, the front desk Manager needed to see payment that I did. This is not professional at all. When we went to the room, the room key could not be used.

4/10 Médiocre

JA, KL

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Noisy environment and you unable to sleep well
It was 5am and the guest were too noisy caused sound proof was really poor and their hotel room main door was hard to open and close and caused the guests need to bang it!........ the breakfast also with lots of flies on it...... Good luck to those tourist visiting malaysia with these conditions........

2/10 Horrible

Benny K S Wang, Kuala Lumpur

Terrible with the house keeping worker !
at 13th of December 2016, is my second time check in and stay in Temasek hotel as usual, after check in to bed room I never leave my room until tomorrow, 14th of December 2016, On 14th of December 2016, I leaved hotel Temasek with Grab an arrived at Mahkota Medical Centre, sudenly I realized my ring was left in my room No.1502, I call to Temasek hotel at 14th December 2016 evening and tell to the staff in charge about I left my ring in the room, he try to help me find the ring that I was left, but nothing in the room he said, i asking him tell double check again with tomorrow 15th of december house keeping staff, I call back again on 15th of December 2016 evening, but the answer is same, nothing. ! I really disappointed with Temasek hotel management ! from : Benny Kimas Senggono Wang. Kuala Lumpur.

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
This Hotel don't deserve even 1 star.
Room too small. very very very small so i don't feel comfort to stay here. Ask for wifi password, the centre answer like rush all the time and give me a wrong password. i've tell its the wrong password but he don't believe what i'm saying. 3 times ask for the wifi password, even i don't get it until the next morning.

8/10 Bien

Yusnita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Murah dan selesa
Harga bilik sangat berpatutan, breakfast was good and the hotel is very near to main attactions. Definitely will come again next time

6/10 Satisfaisant

nadia, Shah Alam, MY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Soundproofing is terrible

4/10 Médiocre

latipah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
penat untuk naik ke bilik kerana tiada lif serta bilik yg jauh dan suram

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Zulhazman, Kuala Lumpur

Les points forts : Propreté et personnel et service
New hotel and away from shops
Took more than 20 minutes to check in. For deluxe room, It was big enough for me & wife with 2 kids. The room was clean and the internet was working well. Bad point, there is no lift found from parking to my room. Need to use staircase. It was really hassle coz I have few heavy bags to carry with.

6/10 Satisfaisant

lancelot

Les points forts : Propreté et confort de la chambre

8/10 Bien

WAN NAZRUL HA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

2/10 Horrible

KUK CHENN, singapore

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed
No Wifi, Room soundproof was bad...

8/10 Bien

Mala, KL

Just OK
It was just OK but breakfast was dissapointing.

8/10 Bien

Adharizan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Abu Hassan bin Ismail le 4 juin 2016
Tuan, Terima kasih di atas sokongan anda. Kami berharap semoga tuan akan memberi lagi sokongan kepada kami. Sekian, terima kasih

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
房间地上肮脏
地上很脏，很多头发和灰尘。
Thank you for taking your time to share your valuable experience and to bring this issue to our attention. Your feedback was shared with our team and we have identified some possible measures to be taken pertaining to this. We look forward to welcoming you back and please feel free to contact us for any further assistance or clarification that you may require. Thank you again.

10/10 Excellent

William Tan, Singapore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good, twelve of us love it very much.
We will come back again in the future is there an opportunity.
Dear Sir, Thank you for taking your time to share your valuable experience. We look forward to welcoming you back and please feel free to contact us for any further assistance or clarification that you may require. Thank you again. Best Regards, The Management

6/10 Satisfaisant

Brandon, Johor bahru

Les points forts : Propreté
Les points faibles : Personnel et service
Room was great just the service sucks . The receptionist is very slow.
Dear Sir, Thank you for your comments and to bring this issue to our attention. Your feedback was shared with our team and we have identified some possible measures to be taken pertaining to this. We would also like to apologize for the inconveniences caused during your stay with us Best Regards, The Management

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ruang bilik yang sempit
Ruangan bilik yang sempit dan servis yang perlahan. Keadaan bilik jauh berbeza dengan apa yg digambarkan dlm website
Tuan/Puan, Terima kasih di atas komen tuan/puan. Pihak hotel akan mencuba sedaya upaya untuk menambah baik servis dan fasiliti kami. Segala kesulitan amat dikesali. Sekian, terima kasih.

2/10 Horrible

adnan

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hotel were very far away from the city
Wifi were most common issued there. There were not so called fully functional hotel as there were level not operating. Overall my stay was okay only
Réponse de Selvam, GM le 1 avr. 2016
Dear Sir, Thank you for your time and support towards Temasek Hotel. We would like to apologize for the inconvenience caused. Our hotel outlets will be fully operational by end of April 2016. Hope to hear from you soon. Best regards, The Management

4/10 Médiocre

Yusry, M

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Find other hotels please
1. Not given the room that I booked 2. Noisy hotel 3. A canteen atmosphere during breakfast in hotel 4. Staff are unprofessional
Réponse de Abu Hassan bin Ismail le 22 févr. 2016
Thank you for taking your time to share your valuable experience and to bring this issue to our attention. Your feedback was shared with our team and we have identified some possible measures to be taken pertaining to this. We look forward to welcoming you back and please feel free to contact us for any further assistance or clarification that you may require. Thank you again.