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Avis sur Al Jaad Mahbas Hotel

Al Jaad Mahbas Hotel
Al Azizia Mahbas Aljen, Makkah

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 12 avis sur 48." "
Note des voyageurs de 8 (Bien), d’après 17 avis sur 48." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 48." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 48." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 48." "

8,0/10

Propreté

7,0/10

Personnel et service

10/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

Avis

6/10 Satisfaisant

Mohsen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
مقبولة
Séjour de 3 nuits en mai 2019

8/10 Bien

Mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
فندق جيد
مقبوله العيب عدم وجود باص للتوصيل للحرم
Séjour de 2 nuits en avril 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Path room needs maontinance,rooms clean,perfect position
Séjour de 3 nuits en mars 2019

2/10 Horrible

osmanzai, canada

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst experience
We booked this hotel through Orbitz which clearly mentioned breakfast as included. But to our surprise at the time of check in the hotel staff informed us that breakfast was not part of our package. We felt like cheated and all our efforts to resolve the matter through Orbitz were in vain. Moreover transportation to haram was overcrowded and for sure hotel condition and facilities doesn't deserve more than two star.
Séjour de 3 nuits en décembre 2017

8/10 Bien

Abdulrahman

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
استمتع
إقامة جيده الى حد ما
Séjour de 2 nuits en juin 2017
Réponse de Liaqat Abbasi le 17 juin 2017
شكرا ل تعليقاتكم واقتراحاتكم

6/10 Satisfaisant

rajis

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
ليس جيد
الفندق جميل ومرتب وتكييف حلو بالنسبة للغرف مرتبة وجميلة جدا 4.5/5 اما البوفيه اقيمه 2/5 اما المواقف لايوجد مواقف ابدا 0/5 وموظفين الاستقبال من جنسية غير سعودية اخلاقهم وتعاملهم سئ لا انصح به صراحه
Séjour de 1 nuit en juin 2017
Réponse de Liaqat Abbasi le 17 juin 2017
شكرا ل تعليقاتكم واقتراحاتكم

2/10 Horrible

tasnim, saudi arabia

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
wont book this hotel again
not enjoyable

10/10 Excellent

Amir, Melbourne,Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel with a close distance to holy Mecca
I really enjoyed my stay in Al Jaad Mahbas Hotel. Many thanks to Mr. Abbasi ,manager of the hotel for being a very nice and understanding host. I was delighted by the hospitality and kind approach of the reception and restaurant staff. Buses are around and available. However,I was always happy to get a taxi only for 10 SAR ; While it only take 1:30 - 2:00 minutes to take you to the holy Kaaba .finally, I'd like to thank the nice driver of the hotel for taking me to the airport on time and safely. I will definitely book the same room in this hotel on my next trip to Mecca.( if available ;) ).
My nice and cozy room :)
The view from my room ;)

10/10 Excellent

Samir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for Umara goers
it was amazing closeness to Alharam was the main objective of staying and the bus shuttle made it even easier to go forth and back! I would go back there anytime. The desk service was great and the breakfast was wonderful.
Réponse de General Manager le 21 janv. 2017
Thanks for your comments and suggestions

8/10 Bien

abdullah

Les points forts : Propreté et confort de la chambre
Réponse de Liaqat Abbasi le 26 juin 2016
Thanks for your comments and suggestions

6/10 Satisfaisant

Saud

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
فندق جيد ولكن بمستوئ 3 نجوم وليس 4
موقع الفندق ممتاز جدا
Réponse de Liaqat Abbasi le 15 juin 2016
Thanks for your comments and suggestions

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Close to haram and bus station
Room is clean. Tea and coffee refill was not provided, only at arrival. Breakfast was great. Iron was not there. Price was reasonable. TV channels were very limited and some of them were not functioning
Réponse de Liaqat Abbasi Hotel Manager le 14 juin 2016
Thanks for your comments and suggestions

6/10 Satisfaisant

Mohammed

Les points forts : Propreté
Good shuttle service and easy to find taxies
In breakfast only following items are available 1-Tea/Coffee 2-Tang as Juice 3-Boiled eggs 4-Fried Potato or eggplant(alternate day) 5-Bread pieces 6-Tomato, olive, fooul and cucumber 7-Honey or Jam (alternate day) 8-Soup 9-No fruits, no omelets, no milk, no cereals
Réponse de Liaqat Abbasi le 18 juin 2016
Thanks for your comments and suggestions

10/10 Excellent

Asim, Al Ai, U.A.E.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
It is a good hotel. Nice & friendly staff. They changed our room on our request. Breakfast was nice. Certainly will go back there again.
Réponse de Liaqat Abbasi le 18 juin 2016
Thanks for your comments and suggestions

10/10 Excellent

Manzoor, Al Khobar - Saudi Arabia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A home away from home
The overall atmosphere was very quiet and pleasant, room and toilet were well maintained. the greatest plus point is the shuttle service given to the tenant of the hotel to the Holy Haram throughout the clock, enjoyed my short stay hope that will be able to stay for a longer period. the only thing which we felt missing was good restaurants and cafeteria nearby.
Réponse de Liaqat Abbasi le 4 juin 2016
Thanks for your comments and suggestions

6/10 Satisfaisant

Adeel Wasim

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

8/10 Bien

Nadeem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
شخصان مع والدتهم
الفندق لايستحق ٤ نجوم .. الافطار لايعد افطاراً وإنما هو ٣ اصناف ميزته قربه من الحرم حيث تستقل اجرة او باص والمسافة ٤ دقائق
Réponse de Liaqat Abbasi le 16 avr. 2016
Thanks for your comments and suggestions

6/10 Satisfaisant

Mohamed Ibrahim, Egypt

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Good Hotel but not clean at all
The staff are kind and helpful but the rooms wasn't clean. I found a lot of rubbish of previous passengers below the bed. Bathroom isn't clean I found a lot of hairs and The toilet smile was so bad. I also found a problem with the light inside the room. It wasn't comfortable and need to be increased.
Réponse de Liaqat Abbasi le 15 févr. 2016
Thanks for your comments and suggestions

10/10 Excellent

Nadeem, Toronto, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great deal for the price. Highly recommended.
Great deal from the price. Distance is far, but shuttle service is convenient and great. Shuttle travels on a dedicated bus lane, so the road is always open regardless of the time or traffic. Makes commuting to the haram easy. Hotel staff is great, which is a rarity in Makkah. English speaking staff who actually aim to please... Who would have thought it possible?
Réponse de Liaqat Abbasi le 16 avr. 2016
Thanks for your comments and suggestions

6/10 Satisfaisant

Ismail, QATAR

Les points forts : Confort de la chambre
Les points faibles : Propreté
Free shuttle bus and good value for money
This hotel cannot be 4 stars. Three or two stars will be more relevant.location is far from Haram but free shuttle bus was available 24/7 so it is not an issue. Room service is the worst , you have to repeat the same request many times. Free wifi only available at reception area. Hotel prvided Complimentary water only on the first night. Breakfast has very limited choices and in general the hotel staff are not friendly and need more training about hospitality including restaurant staff , receptionists and bus drivers. I got the hotel at a a good price so in general I m satisfied for value of money and you should not expect a lot at this price.
Réponse de Liaqat Abbasi le 16 avr. 2016
Thanks for your comments and suggestions

6/10 Satisfaisant

Haris, Riyadh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Overall good hotel but needs some improvement!
The staff is polite and helpful. The room was clean and condition of the hotel was very good. But the rooms were not sound proof and there was a lot of construction noises from nearby. The breakfast was also not good and there were no choice in menu.
Réponse de Liaqat Abbasi le 16 avr. 2016
Thanks for your comments and suggestions

8/10 Bien

Shehzad, Germany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GUT UND WEITER ZU EMPFEHLEN
Servicequalität : Sehr gut Sauberkeit der Zimmer: gut Personal: Freundlich und hilfsbereit Frühstück Buffet: gut
Réponse de Liaqat Abbasi le 16 avr. 2016
Thanks for your comments and suggestions

8/10 Bien

Mohamed, Pietermaritzburg, South Africa

Les points forts : Propreté, personnel et service, confort de la chambre
it was a nice place to stay alharam just about 1.7 KM you have to use bus which is available 24 hours and the ticket was free from the hotel. Mr Liaquat was very kind person. Only there was confusion from hotel.com i booked two rooms for 7 people it was suppose to be three and four bed rooms but when i arrive i found that they booked two twin rooms. but mr Liaquat give us what we want for no extra charge.
Thanks for your comment

8/10 Bien

hani, riyadh

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Omrah trip
the place is close to alharam, the bus can take you there all 24/7 hours of the day. the room is comfortableand cleen.the only thing i did not like is the room service. mabye becaues of ramadan it was bad and too late " you can say there is no service at all"
Réponse de Liaqat Abbasi le 16 avr. 2016
Thanks for your comments and suggestions

6/10 Satisfaisant

Sam, New Jersey

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Decent, but they could improve A LOT.
Decent. This hotel should be rated a 3.0 not 3.8. Overall compared to surounding hotels price and location wise its not bad at all, but deffinitely the service I'm used to for 3.8 rating. Hotel condition and cleanliness were pretty good, rooms have big flat screens in them, there's a coffee, tea, sugar, even water was free. The really bad thing was staff, I would have to call 2-5 times to get them to send us up something like new towels, etc. Another bad thing, when we checked out the bell boy forgot 2 of our lugage...it took us a week to get them back, and we had to pay for this, they didn't even try to correct the situation. Location seems sort of strange, but that is actually one my favorite thing about it. It's right outside of mecca, only about a 1 minute shuttle ride...which people would appreciate. The shuttle comes every 10-15 minutes. Make sure to take a hotel business card or the shuttle won't take you.
Réponse de Liaqat Abbasi le 16 avr. 2016
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10/10 Excellent

Umar, Riyadh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
It's very nice hotel my personal recommendation is for this hotel for anyone wants to stay at a place where to feel like home.
Réponse de Liaqat Abbasi le 12 mars 2015
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6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
جيد ولكن يجب ان يكون هناك توفير سيارات للمطار مباش
اقامة الاهل جيدة
Réponse de Liaqat Abbasi le 16 avr. 2016
Thanks for your comments and suggestions

8/10 Bien

Mohamed Bekhit , Egypt

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice hotel, good price
Good stay, need more improvement, good response to complaints, good management.
Réponse de Liaqat Abbasi le 4 juil. 2015
Thanks for your review

8/10 Bien

Faheem, pakistan

Les points forts : Propreté et confort de la chambre
just ok...
Nobody at reception understand english.... overall its 3.5/5
Réponse de Liaqat Abbasi le 7 mars 2015
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4/10 Médiocre

Mohammad, Riyadh

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My stay at Makkah
First of all I wish to tell that this hotel is far away from HARAM unlike what is shown on the internet. You have to take a taxi to come and fro . Second thing the address and the phone number is not correct. We called many times on the given phone number but nobody picked up the phone.When we reached hotel, we found hotel phone number is different. It s still under maintenance. I paid for 4 beds with free breakfast. after checking out the hotel , the hotel cheated me by deducting breakfast fees for two people from my credit card which I am writing to hotels.com. The deducted after 4 hours of my checkout.
Réponse de Liaqat Abbasi le 7 mars 2015
Thanks for your review to help us

6/10 Satisfaisant

azam, norway

reasonable hotel, good location, good beds, neat and clean rooms
Réponse de Liaqat Abbasi le 7 mars 2015
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2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very bed hotel
Réponse de Liaqat Abbasi le 7 mars 2015
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8/10 Bien

Mohammed Ali, Kuwait

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Amazing location. Good price. Decent hotel
The location is a little far from the mosque for people who consider walking to it. But there is a bus stop right below the hotel which drops you at the entrance of the mosque. That's just awesome !!! And the hotel gives you ticket for the bus for free. The only problem was it was difficult to find the hotel and the no one would answer the call on the number available on expedia. And there was this manager from Indian subcontinent, most likely from Pakistan, who had a very rude sarcastic tone. He didn't know how to use a Visa card, due to which the card would decline. He got annoyed with me, and then I had to teach him how to use the card. Rest of the staff was very polite and helpful.
Réponse de Liaqat Abbasi le 15 févr. 2016
Thanks for your comments and suggestions

10/10 Excellent

zahid, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good price, very comfortable
I found the the hotel very good specially if you are comming for Umrah, it is not far from Haram either and the prices is very good speically if you are comming from Americas or Euripe, the management very friendly and helpful.Once suggestion get yourself oriented so that you exit the haram from right gate and could get the hotel bus, thus avoiding taxi and wasting time. Bring the map of Haram it will be very benefetial, as whole i enjoyed staying in the hotel.
Réponse de Liaqat Abbasi le 7 mars 2015
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6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Hotel OK given the place and the crowd. Staff not that professional. Unclean restaurant.
Réponse de Liaqat Abbasi le 15 févr. 2016
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6/10 Satisfaisant

Traveller, Canada

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good Experience
Good experience except for few things, they don't serve breakfast every morning I felt bad when I went to the restaurant with my family just to find out they are not serving today. They don't accept AMEX although they have signs posted everywhere. They take your card with smile, run it through machine and tell you that your card doesn't work, I had to use my MasterCard. Try to speak to people other than locals as they don't speak or understand English and say yes to everything and then u r stuck when its a showtime.
Réponse de Liaqat Abbasi le 7 mars 2015
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8/10 Bien

Fatih

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Réponse de Liaqat Abbasi le 7 mars 2015
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8/10 Bien

Nabeel haider, Manchester

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best
I stayd in this hotel for 5 nights on 26th march 2014. Found it really nice and comfortable as others mentioned in their reviews. Prices are reasonable actually very reasonable. Staff very friendly helpful and cooprative especially manager Mr liaqat is a top personality if you have any issues during your stay contact him direct (recommended). Haram sharif is 1.3 miles aprox from the hotel but you can get free busses/shuttle service from right in front of the hotel gate 24/7.
Réponse de Liaqat Abbasi le 7 mars 2015
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10/10 Excellent

fairhope01, UAE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
value for maoney
Looking at the price one would think that there must be a catch to it. I will say NO. The hotel is comparatively new. Staff is courteous. It gives complete peace of mind in regards to the value of money one is shelling. Remember we spend only few hours in the hotel room. Staying at a hotel that will leave a hole in your pocket for those few hours is CRAZY. The downside You might have to wait for the shuttle bus for 5 to 15 minutes, at times.
Réponse de Liaqat Abbasi le 7 mars 2015
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10/10 Excellent

Sofiane CHABOUNI, Oslo normativ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk service
Very satisfied
Réponse de Liaqat Abbasi le 7 mars 2015
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8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The hotel is surprisingly cost effective and relatively close to the Haram. Within 5minutes one is at the mosque as there are buses and taxis constantly. The hotel gives free bus pass
Réponse de Liaqat Abbasi le 16 avr. 2016
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10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ابوتولين
حلو ونظيف
Réponse de Liaqat Abbasi le 16 avr. 2016
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8/10 Bien

Mohammed, Nigeria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My stay ay Al jaad
Is a neat and comfortable hotel, its proximity to Al haram vide pick and drop bus was superb as they always provided a coupon tickets for to and fro. The staff were very corporative and obedient, always ready for any complaints or request to attend to it with dispatched. I humbly recommend it for any intending visitors to holyland
Réponse de Liaqat Abbasi le 16 avr. 2016
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10/10 Excellent

ARIF SIDDIQI, TORONTO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stay
It was really nice.
Réponse de Liaqat Abbasi le 16 avr. 2016
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10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice place to live
i love to live this place again i really like it staff is nice to only problem if you have car very small road
Réponse de Liaqat Abbasi le 15 févr. 2016
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8/10 Bien

Abdullah, Madinah

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good option
Good option Heavy crowd at haram It was easier going to the haram from here via taxi than it was walking from Hilton Towers because of the heavy crowdsthey have a shuttle but not always there so we took taxis most of the time not expensive / Only problem was parking - no parking easily available and access to the hotel via the car is difficult because the it is a narrow road with cars parked on both sides However, in Makkah, once parked you dont use the car until you are ready to leave
Réponse de Liaqat Abbasi le 7 mars 2015
Thanks for your review