Bâtiment design

Avis sur Courtyard by Marriott Pune Chakan

4 out of 5
Courtyard by Marriott Pune Chakan
Plot P-7, MIDC, Chakan Ind. Area Phase 1, Talegaon Chakan Road, Pune District, Pune, Maharashtra

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 69 avis sur 101." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 101." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 101." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 101." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 101." "

9,4/10

Propreté

9,0/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Gervais Cedric

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023

8/10 Bien

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019
Réponse de Courtyard by Marriott Pune Chakan le 25 déc. 2019
Dear Thomas, Thank you so much for your valuable feedback. We look forward to welcome you back soon, Thanks and Regards, Team Courtyard by Marriott Pune Chakan

10/10 Excellent

Rieca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2019
Réponse de Courtyard by Marriott Pune Chakan le 29 août 2019
Dear Rieca, Thank you so much for your feddback. We look forward to your visit again. Thanks and Regards, Team Courtyard by Marriott Pune Chakan

10/10 Excellent

Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre très bien, douche immense, bureau, ... Accès internet WIFI et câble. Petit déjeuner buffet varié. Idem pour le diner buffet. Enregistrement pas très rapide, car on essaye de vous vendre des packs (par exemple diner + nettoyage de vêtements). Inconvénient : bière pas terrible et chère (c'est peut-être partout en Inde !) Accès long à pied : il faut faire tout le tour du bâtiment. ATTENTION le vendredi soir : le carrefour est "saturé".
Séjour de 3 nuits en mai 2019

8/10 Bien

Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Head counter need to be more quicker
Business travel, two bad things : one is usual now in this part of India. We only eat chicken and fish. More chicken and fish are not very good. The secund point, when you arrive at the hotel they want to propose to you a lot of option, at the end ... you take 15 mn to do the check in !!! Please dont harass us with commercial.
Séjour de 3 nuits en septembre 2018
Réponse de Courtyard Chakan le 19 sept. 2018
Dear Laurent , Thank you so much for sharing your review with us. We apologize for the inconvenience caused to you. As people mostly prefer chicken and fish, hence we keep more variety of those. Moreover, we do have quite a few variety of fish available. Secondly, when a guest visits us for the first time, it is our responsibility to inform them about the facilities we offer and the options available as there are limited options available around and we don't want our guests' to be in trouble. This is the reason the Front Desk representative explains everything in details. We hope that your stay was pleasant and we look forward to welcoming you back soon. Thanks & Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

youssouf

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2017
Dear Youssouf, Thank you so much for reviewing us. We do look forward to welcoming you back soon. Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

youssouf

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2017
Dear Youssouf, Thank you for reviewing us. We are glad that your overall experience at Courtyard by Marriott Pune Chakan was amazing. We do look forward to welcoming you back soon. Regards, Team Courtyard by Marriott Pune Chakan.

10/10 Excellent

jean-christop

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 5 sept. 2016
Dear Jean-Christop, Thank you for rating us 5/5 on Expedia. We are very happy to hear you were satisfied with our hotel and look forward to welcoming you back to Chakan and our hotel. Best regards, Courtyard Chakan Team

10/10 Excellent

jean-christop

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 2 sept. 2016
Dear Jean-Christop, Thank you for rating us 5/5 on Expedia. We are very happy to hear you were satisfied with our hotel and look forward to welcoming you back to Chakan and our hotel. Best regards, Courtyard Chakan Team

8/10 Bien

Aigerim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hotel!
Hotel très confortable proche de la zone industrielle de CHakan. Très pratique pour les déplacements professionnels. Cuisine diversifiée, pour tous les gouts. Salle de sport compacte mais avec les équipements suffisants. Personnel très aimable
Réponse de General Manager le 2 sept. 2016
Dear Aigerim, Thank you for dropping in a review for our hotel on Expedia. It's great to hear you've had a lovely stay with us, enjoyed the service extended to you by our team and the diverse cuisine. We look forward to welcoming you back in Chakan! Best regards, Courtyard Chakan Team

8/10 Bien

Emmanuel, Paris

Les points forts : Propreté, personnel et service, confort de la chambre
Avis Courtyard Marriott Chakan
Bonne qualité de service. Peu d'élément de distraction.
Réponse de Courtyard Chakan le 16 avr. 2016
Dear Emmanuel, Thank you for writing a review for our hotel on Expedia. We are glad to hear our service was as per your satisfaction. We hope to welcome you back to Chakan and our hotel. Best regards, Courtyard Chakan Team

10/10 Excellent

Subrahmanyam

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent choice of Indian food for breakfast and dinner buffe options. The Chef Vikram Patil provided extraordinary service and menue options werre very tasty. Service provided by Tejas Chev at dining area and customer service was great and the hotel team was courteous and professional ensuring great customer service!
Séjour de 7 nuits en mars 2024
Réponse de Anubhav le 23 mai 2024
Namaste! Thank you for your wonderful feedback, we're delighted that you enjoyed our Indian breakfast and dinner buffet options. Chef Vikram Patil is indeed exceptional, and we're thrilled you appreciated his service and the delicious menu choices. Our entire team is grateful for your kind words and are dedicated to providing outstanding customer service. We look forward to welcoming you back soon for another delightful experience.

10/10 Excellent

YONGSUNG

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

SUDHIR

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel well maintain and staff was very helpful I fully recmmend
Séjour de 1 nuit en février 2024

10/10 Excellent

Jung-Kyu

Séjour de 3 nuits en janvier 2024

10/10 Excellent

MOTORS KOREA

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the most clean hotel in India. Frindly staffs, big room and lobby. Very comfortable to stay.. it is in Chakan industrial area so no tour spot near there but hotel itself is really great. 2nd time to stay in there
Séjour de 1 nuit en janvier 2024

8/10 Bien

Bas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

Masaharu

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ホテル自体はとても良いですが、周辺は工場や空き地が多く観光向きではありません。 出張で使う分にはとても良い。
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Mathieu

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice experience staying in this hotel
Séjour de 9 nuits en novembre 2023

10/10 Excellent

Won

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful big size room and very friendly staffs.. This hotel is not like other hotels in India. Very comfortable to stay
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Manuel

Séjour de 4 nuits en septembre 2023
Réponse de Allan le 1 nov. 2023
Dear Guest,Namaste!!Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Warm Regards,Courtyard by Marriott Pune, Chakan

10/10 Excellent

Aatish

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Allan le 31 juil. 2023
Dear Guest,Namaste!!Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Warm regards,Courtyard by Marriott Pune, Chakan

2/10 Horrible

Hyunkyu

Séjour de 1 nuit en juillet 2023
Réponse de Allan le 7 juil. 2023
Dear valued guest,Namaste!!Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate hearing from our guests, as it helps us identify areas where we can improve our services.We are truly sorry to learn that your experience with us did not meet your expectations, and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We take guest feedback seriously, and we would like to assure you that we are committed to making the necessary improvements based on your comments.To better understand your concerns and address them appropriately, we kindly request you to provide us with specific details about the issues you faced during your stay. This will assist us in taking the appropriate corrective measures and prevent such incidents from recurring in the future.Our team strives to deliver exceptional service and provide a comfortable and enjoyable experience for all our guests. We deeply regret that we fell short of delivering this to you, and we genuinely value your input as it allows us to enhance the quality of our services.We sincerely hope that you will reconsider and give us another opportunity to serve you better in the future. Please feel free to reach out to our management team directly at [contact information] so that we can address your concerns personally and work towards resolving any outstanding issues.Once again, we apologize for any inconvenience caused, and we appreciate your valuable feedback.Warm Regards,Courtyard by Marriott Pune, Chakan

10/10 Excellent

Esmaeil

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en juin 2023
Réponse de Allan le 22 juin 2023
Dear Sir,It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for taking out time to review us.I am happy to read that we were able to meet your expectations with regard to our product and services, giving me an immense sense of satisfaction to see that you have enjoyed your time with us.The team and I look forward to welcoming you back in the near future.Warm Regards, Courtyard by Marriott Pune, Chakan

10/10 Excellent

SUNG HUN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thanks good service
There's no better hotel to stay for business travelers in this area.
Séjour de 6 nuits en juin 2023
Réponse de Allan le 22 juin 2023
Dear Sir,It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for taking out time to review us.I am happy to read that we were able to meet your expectations with regard to our product and services, giving me an immense sense of satisfaction to see that you have enjoyed your time with us.The team and I look forward to welcoming you back in the near future.Warm Regards, Courtyard by Marriott Pune, Chakan

10/10 Excellent

Dong Gil Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Allan le 22 mai 2023
Dear Sir,Namaste!!Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Thanks & Regards,Courtyard by Marriott Pune, Chakan

6/10 Satisfaisant

Sudhir Kumar

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Service is very slow
Séjour de 1 nuit en mai 2023
Réponse de Allan le 8 mai 2023
Dear Sir, Namaste!! It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for your feedback. We have taken note of your concern and will strive to provide a better experience on your next visit.Looking forward to welcome you again.Warm Regards,Courtyard by Marriott Pune, Chakan

8/10 Bien

Abhishek

Séjour de 5 nuits en avril 2023
Réponse de Allan le 7 juin 2023
Dear Sir,Namaste!!Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Thanks & Regards,Courtyard by Marriott Pune, Chakan

10/10 Excellent

Dhruv

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
Short 2 day trip with the family. Great hotel with brilliant hospitality.
Séjour de 2 nuits en avril 2023
Réponse de Allan le 14 avr. 2023
Dear Sir,It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for taking out time to review us.I am happy to read that we were able to meet your expectations with regard to our product and services, giving me an immense sense of satisfaction to see that you have enjoyed your time with us.The team and I look forward to welcoming you back in the near future.Warm Regards, Courtyard by Marriott Pune, Chakan

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2023
Réponse de Allan le 2 mars 2023
Dear Sir/Madam,Namaste!!Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Thanks & Regards,Courtyard by Marriott Pune, Chakan

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent five star hotel You can't go wrong here.
Séjour de 1 nuit en février 2023
Réponse de Allan le 16 févr. 2023
Dear Sir, Namaste!! It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for your feedback. Looking forward to welcome you again.Warm Regards,Courtyard by Marriott Pune, Chakan

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a full five star hotel that exceeds North American standards. Apurva Bhumkar was welcoming and pleasant after a long taxi ride from Mumbai. I had a medical emergency while at the hotel and staff response was exception in getting me to a competent hospital. Thank you. John Benson (Canada)
Séjour de 3 nuits en février 2023
Réponse de Allan le 13 févr. 2023
Dear Sir, Namaste!!It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for taking out time to review us.I am happy to read that we were able to meet your expectations with regards to our product and services, giving me an immense sense of satisfaction to see that you have enjoyed your time with us.Thank you very much for recognizing Apurva Bhumkar. I will personally congratulate her and team for creating indelible memories for you.The team and I look forward to welcome you back in the near future.Warm Regards, Courtyard by Marriott Pune, Chakan

8/10 Bien

Bosco

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Allan le 13 févr. 2023
Dear Sir,Namaste!!It was wonderful to have you stay with us at Courtyard by Marriott Pune Chakan. Thank you for taking out time to review us.The team and I look forward to welcome you back in the near future.Warm Regards, Courtyard by Marriott Pune, Chakan

10/10 Excellent

parag

Séjour de 2 nuits en décembre 2022
Réponse de Allan V le 27 déc. 2022
Dear Sir/Madam,Thank you so much for your review. We are glad that you liked our hotel and your stay. We look forward to welcoming you back soon.Thanks & Regards,Courtyard by Marriott Pune, Chakan

4/10 Médiocre

Vaibhav

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Poor Service Level
I stayed in this hotel many times in last 4 years. Prior COVID service level was excellent but during last 2-3 visits I could see service level has been gone down badly(very poor) During this visit me and my French colleague got disappointed with the overall experience and we will think while booking next time. Service staff especially momo cafe was very confused and not bothered to take care of their guests. For any services or order they needed repeated reminders and sometimes they were ignoring us. We gave our feedback while check out at front desk but couldn't receive any satisfactory answer We can't expect such service level from group like Marriot
Séjour de 1 nuit en septembre 2022

8/10 Bien

Ravi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2022

10/10 Excellent

Vignesh

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good
It was nice time with them
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Harshit, Shrewsbury

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is well maintained.
Séjour de 4 nuits en janvier 2022

8/10 Bien

SANGJUN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
호텔 위치는 업무 보기에 좋았으나 호텔 차량 렌트비가 많이 비쌉니다. 가격을 적당하게 책정해주시면 좋겠습니다.
Séjour de 3 nuits en janvier 2022

8/10 Bien

Craig

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Business Hotel
The staff here are incredibly hospitable and accommodating to every request, the selection of food on offer in the restaurant and room service make a long business trip a lot more bearable. There is a lot of road noise around the hotel, given to its location, but that can't be helped.
Séjour de 8 nuits en janvier 2022

10/10 Excellent

Vikram

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel for Business Purposes Only
The Hotel is at a great location if you work is business. It is situation in the Industrial Area. They have executive lounge at the 5th floor where they offer free drinks and 2 snacks. The buffet layout is good but they need man power to refill the exhausted items and timely clean the servicing spoons and maintaining it cleanly. The taste of food is okay but I have had way better at other Marriott properties. Choose this if your purpose is just business and need a comfortable room to spend the night.
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2020
Réponse de Courtyard by Marriott Pune Chakan le 22 févr. 2020
Dear, Thank you so much for sharing your feedback with us. We look forward to welcome you again. Thanks and Regards Team Courtyard by Marriott Pune Chakan

10/10 Excellent

Zhi Cheng

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en février 2020
Réponse de Team Courtyard by Marriott Pune Chakan le 8 févr. 2020
Dear Zhi Cheng, Thank you so much for sharing your feedback. It gives us immense pleasure to know that you had a pleasant and comfortable stay with us. We look forward to welcome you back soon. Thanks and Regards Team Courtyard by Marriott Pune Chakan

8/10 Bien

OH MYUNG

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de Courtyard by Marriott Pune Chakan le 25 déc. 2019
Dear OH MYUNG, Thank you so much for your valuable feedback. We look forward to welcome you back soon, Thanks and Regards, Team Courtyard by Marriott Pune Chakan

8/10 Bien

Vaibhav

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay was good and comfortable
Séjour de 1 nuit en août 2019
Réponse de Courtyard by Marriott Pune Chakan le 16 août 2019
Dear Vaibhav, Thank you so much for penning down your wonderful review. We are delighted to know that you had a comfortable stay with us. It will certainly motivate us to perform even better with every passing day ensuring a pleasant and comfortable stay for the guests. Guests like you become our true ambassador to the world outside. We eagerly look forward to welcoming you back soon.

10/10 Excellent

Stefan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business Trip Chakan 23.-25.07.2019
Excellent service
Séjour de 2 nuits en juillet 2019
Réponse de Courtyard by Marriott Pune Chakan le 9 août 2019
Dear Stefan, Thank you for your wonderful feedback. We hope to welcome you back soon.

10/10 Excellent

Rio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly
Very friendly hotel
Séjour de 6 nuits en juillet 2019
Réponse de Courtyard by Marriott Pune Chakan le 9 août 2019
Dear Rio, Thank you so much for your feedback. Each and every member in the team offers service from the heart ensuring a pleasant and relaxing stay for our guests. On that note,we look forward to welcome you back soon.

10/10 Excellent

Zhi Cheng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2019
Réponse de Courtyard by Marriott Pune Chakan le 9 août 2019
Dear Zhi Cheng, Thank you so much your feedback.

8/10 Bien

Vaibhav

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was amazing stay and nice place for business stay
Séjour de 5 nuits en juillet 2019
Réponse de Courtyard by Marriott Pune Chakan le 9 août 2019
Dear Vaibhav, Thank you so much for sharing your amazing review with us. Each and every team member offers "Service from heart" ensuring a pleasant and comfortable stay for all our guests. We look forward to welcome you back soon.

10/10 Excellent

MENGWEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice!
地理位置便利,服务很好,入住舒适。
Séjour de 3 nuits en juillet 2019
Réponse de Courtyard by Marriott Pune Chakan le 9 août 2019
Dear MENGWEN, Thank you so much for your feedback. When such wonderful experiences are shared by the guest, it gives us more encouragement and motivation to work even better with every passing day ensuring a comfortable and pleasant stay for our guests.