Cher Monsieur Abdelkader,Nous vous remercions pour votre agréable commentaire.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.Nous espérons avoir le plaisir de vous accueillir à nouveau.Bien cordialement,María Fdez. de Valderrama, Voice of Customer Coordinator

Dear Mr. Etienne,Thank you for taking the time to provide feedback about your time at our hotel.We are delighted to know that you appreciated our convenient location. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.Rest assured, your comment regarding the room amenities has been duly noted, and we will take this into consideration for the future.We do hope to welcome you back for an improved experience. Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Mona, Thank you for staying with us in Melia Barajas! Thank you for taking a few minutes to post your positive opinion! We are very glad to know that you were able to enjoy the hotel's buffet breakfast and that everything was perfect during your stay! We look forward to receiving you again very soon! Sincerely,

Dear Mr Stuart,Thank you for such a positive review of your stay.We're delighted to hear that our location suited your business needs, providing convenience for airport area activities. It's pleasing to know that you found our room cleanliness and overall hotel condition to meet your expectations, along with the service provided by our dedicated team. We continuously strive to offer a premium room experience and are glad to see that reflected in your stay. However, we note your scores and see there's room to enhance your experience further, ensuring our commitment to a service culture remains consistently high.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Estimado Manuel,Le damos las gracias por su excelente valoración.Nos llena de satisfacción comprobar a través de su opinión que su estancia entre nosotros ha cubierto sus expectativas y que se lleva una muy buena impresión de su experiencia en nuestras instalaciones.Nos ha alegrado muchísimo leer el excelente concepto que se lleva de todo el personal del hotel. Para nosotros ha sido un verdadero placer poder atenderle.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,Laura López, Voice of Customer Coordinator

Dear Mr Cliff,Thank you for such a positive review of your stay.We're delighted to hear that our staff's dedication to service culture made a positive impact during your stay, and that the cleanliness and spaciousness of our rooms provided a comfortable room experience. It's also wonderful to know our location offered you the tranquility and convenience you needed for your travels. We hope you had the chance to explore the local gastronomic experiences and found our neighborhood delightful for a leisurely stroll.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Yasuko様。この度は、Meliá Barajasにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。お部屋の静けさについてのお褒めの言葉をいただき、大変嬉しく思います。当ホテルでは、ゲストの皆様に最高のルームエクスペリエンスをご提供することに努めております。食事に関するお褒めの言葉もありがとうございます。トラスルスレストランで提供される伝統的なマドリードのフレーバーをお楽しみいただけたことを嬉しく思います。またのお越しをお待ちしております。Laura López, Voice of Customer Coordinator

Dear Mr Diego,Thank you for such a positive review of your stay.We are delighted to hear that you found our staff to be really friendly. It's a testament to our service culture that aims to provide guests with a warm and welcoming atmosphere. We take pride in fostering a team that is dedicated to ensuring a pleasant room experience for every guest.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Estimado Joel,Le damos las gracias por su excelente valoración.Gracias por compartir su experiencia en nuestro hotel. Nos alegra saber que la cercanía al aeropuerto y al metro fueron de su agrado y que nuestro servicio de traslado cumplió con sus expectativas. Es un placer que destaque el desayuno, donde nos esforzamos por ofrecer una experiencia gastronómica excepcional con una variedad que se adapta a todos los gustos y necesidades.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,Laura López, Voice of Customer Coordinator

Dear Nicholas,Thank you for such a positive review of your stay.We're thrilled to hear that our shuttle service and proximity to the metro contributed positively to your stay, making transportation convenient for you. Additionally, your appreciation for the room cleanliness and the high level of service provided by our team is truly valued. It's a testament to our commitment to service culture, ensuring every guest has a memorable room experience.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Dear Lori,Thank you for taking the time to leave a review.We regret to hear that your experience did not meet your expectations. We are committed to providing excellent service culture and room experience, and we are disappointed to learn that we fell short during your stay. While we take pride in our gastronomic experiences and other amenities, we understand there is always room for improvement and sincerely apologize for any inconvenience you may have encountered.We hope to be able to welcome you back for an improved stay.Kind regards,Laura López, Voice of Customer Coordinator

Estimada Patricia,Muchas gracias por su reciente visita y por sus comentarios.Nos alegra enormemente saber que nuestra puntualidad en el transporte al aeropuerto, la amabilidad del personal y la limpieza de nuestras instalaciones han sido de su agrado y han contribuido a una experiencia de descanso placentera entre sus viajes. Lamentamos cualquier inconveniente que haya podido tener con la disposición de las camas; nuestro objetivo es siempre proporcionar una experiencia de habitación que cumpla con las expectativas de nuestros huéspedes. Aunque algunas habitaciones disponen de camas individuales unidas, tenemos opciones con camas de tamaño matrimonial que garantizan el confort deseado. En cuanto al sistema de aire acondicionado, estamos comprometidos con la mejora continua de nuestras instalaciones y tomamos nota de sus comentarios para seguir mejorando la experiencia gastronómica y de servicio que ofrecemos.Esperamos poder recibirle de nuevo en un futuro próximo.Atentamente,Laura López, Voice of Customer Coordinator

Dear Antonio,Thank you for such a positive review of your stay.We are truly delighted to hear about the exceptional service you received from Marta and Adrian at the front desk. Our team is committed to a culture of service that ensures our guests have a memorable room experience. It is gratifying to know that our efforts in maintaining the highest standards of cleanliness and hotel condition have been recognized in your review.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Dear Cesar,Thank you for such a positive review of your stay.We are delighted to hear that our strategic location provided you with the convenience you needed for your travels. It's fantastic to know that the spaciousness and cleanliness of our rooms contributed to a comfortable stay. Our team is thrilled to receive your compliments on the service culture we pride ourselves on, ensuring every guest feels welcome and valued. We appreciate your recognition of our efforts and are glad that these aspects of your room experience stood out positively for you.We look forward to welcoming you back on future occasions. Best wishes,Laura López, Voice of Customer Coordinator

Estimado Joel,Gracias por tomarse el tiempo de compartir su experiencia con nosotros en esta plataforma.Nos complace saber que encontró nuestro servicio de traslado al aeropuerto conveniente y que la calidad de nuestro hotel cumplió con sus expectativas. Agradecemos sus amables palabras sobre la limpieza de la habitación, la condición del hotel y la atención recibida. Tomamos nota de su observación respecto a la bañera y queremos asegurarle que la seguridad y comodidad de nuestros huéspedes son prioritarias para nosotros. Recomendamos nuestras habitaciones con ducha para aquellos que puedan requerir un acceso más seguro y cómodo.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,Laura López, Voice of Customer Coordinator

Estimado Eduardo,Le damos las gracias por su excelente valoración.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,Laura López, Voice of Customer Coordinator

Dear Jorge,Thank you for taking the time to review your stay.We are sorry to hear that certain aspects of your stay did not meet your expectations. While we are proud of our hotel's service culture, we understand that there is always room for improvement and take your comments on the room amenities seriously. We would like to mention that our rooms are designed to offer a comfortable room experience, and we regret if the mattress did not provide the quality rest you expected. Our housekeeping team is dedicated to maintaining clean and welcoming common areas, and your observation regarding the carpets and chairs in the lobby is duly noted for our review and action.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Laura López, Voice of Customer Coordinator

Dear Stephen,Thank you for taking the time to provide your feedback.We are delighted to hear that you appreciated our attentive service, which is a cornerstone of our service culture. While we're glad you found comfort during your stay, we regret to hear that some aspects did not meet your expectations. We continuously strive to provide a refined room experience, and we apologize if we fell short. We appreciate your feedback regarding the pricing for additional amenities, and we will consider it thoughtfully as we aim to offer a seamless experience for all our guests. Our goal is always to provide excellent value and hospitality.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr William,Thank you for such a positive review of your stay.We are delighted to hear that you recognized the value we aim to provide, along with the allure of our property. It's wonderful to know our team's dedication to service culture made a positive impact on your stay. Your satisfaction with the room cleanliness and amenities is reflective of our commitment to offering a top-notch room experience. While we are proud of our historical roots, we acknowledge your observations on certain aspects needing an update. Rest assured, we continuously strive to maintain and improve our hotel's condition to enhance the overall guest experience.We hope you had the chance to indulge in our gastronomic experiences at Trasluz Restaurant, and perhaps on your next visit, if it's during the summer months, you can enjoy the vibrant atmosphere at our GAIA Pool Bar.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Krishna, Thank you for this review about your stay with us at Meliá Barajas.We are delighted to hear that our room cleanliness, hotel condition, service, and room amenities met your expectations and contributed to a positive stay. We aim to provide a comfortable room experience and take pride in maintaining our facilities to a high standard. Your commendation of these aspects is greatly appreciated and will be shared with our team. Regarding the frequency of our shuttle service, we understand that you would have preferred a shorter waiting time. Our current schedule strives to balance efficiency with operational constraints, but please rest assured that we continually evaluate our services to enhance our guests' comfort and convenience.We look forward to seeing you again in the future. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator

Estimada Gladys,Muchísimas gracias por su reseña acerca de su experiencia en Meliá Barajas.Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia. Nos alegra enormemente saber que la limpieza de nuestra habitación, el estado del hotel, la calidad de nuestro servicio y las comodidades en la habitación han cumplido con sus expectativas al 100%. Nuestro equipo se esfuerza diariamente por ofrecer una cultura de servicio excepcional y nos complace que haya podido disfrutar de una experiencia de habitación satisfactoria. Siempre buscamos ofrecer experiencias gastronómicas memorables en nuestro Restaurante Trasluz, y nos llena de alegría que nuestros esfuerzos hayan enriquecido su estancia.Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Dwight,Thank you for taking the time to provide your feedback.We're delighted to hear that our proximity to the airport and the complimentary shuttle service added convenience to your travels. It is wonderful to know that our efforts to maintain the hotel have been recognized and appreciated. We are also pleased that our commitment to service culture was reflected in your 100% satisfaction with our service.While our hotel has been around for some time, we're glad that it still meets the high standards expected by our valued guests. We are continuously working on updates, and your feedback about the hotel's condition is greatly valued as it helps us focus our improvement efforts.Our team strives to provide exceptional room experiences, and we are thrilled to know that this was evident during your stay.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr Sukhwant,Thank you for such a positive review of your stay.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Cynthia,Thank you for such a positive review.We're thrilled to hear you found our golf course to be one of the prettiest, stretching from the foothills almost to the Mediterranean. It's wonderful to know that the cleanliness of our rooms and the level of service provided by our team met your high standards. We strive to create memorable gastronomic experiences and it seems we've succeeded during your stay. However, it appears there may be an oversight regarding hotel condition. We continuously work to maintain and improve our facilities, ensuring that every guest's room experience is comfortable and up to date. Rest assured, we take all feedback seriously as part of our service culture.It would be our pleasure to have you return on another occasion. Very best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Jorge,Thank you for taking the time to provide your feedback.We're delighted to hear that you appreciated our room amenities, as we strive to provide a comfortable and well-equipped room experience for our guests. It's also gratifying to know that our service met your expectations, reflecting our strong service culture. However, we regret to hear about the inconvenience caused by the air conditioning unit in your room. While our rooms are equipped with individual air conditioning controls for guest comfort, we apologize if these did not meet your needs on this occasion. We take pride in our hotel's condition and we are continuously seeking ways to enhance our guest's stay; your comments are valuable to us in this ongoing effort.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Guest,Thank you for positively reviewing your recent visit.We are thrilled to hear that our strategic location and the variety of gastronomic experiences available nearby met your expectations. It's our pleasure to provide a clean environment and high-standard service culture to enhance your room experience. However, we have noted your remarks regarding certain aspects of the hotel's condition. While some areas of the hotel reflect its established heritage, we continuously strive to maintain and improve our facilities to ensure the utmost comfort for our guests.We look forward to welcoming you back soon. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Juan Carlos,Gracias por tomarse el tiempo de compartir su valoración con nosotros en esta plataforma.Nos alegra saber que nuestro equipo de recepción pudo asistirlo eficazmente con el inconveniente de su reserva y que, pese a la alta ocupación, logramos ofrecerle una habitación de su agrado. Valoramos su reconocimiento hacia la limpieza de nuestras instalaciones y la condición general del hotel, así como la alta calificación otorgada a nuestro servicio, reflejo de nuestra cultura de servicio enfocada en el bienestar de nuestros huéspedes. Lamentamos si hubo algún aspecto de su estancia que no cumplió con sus expectativas y le aseguramos que nos esforzamos diariamente para mejorar la experiencia en la habitación y nuestras propuestas gastronómicas.Reciba nuestros cordiales saludos,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Maisie,Thank you for your review.We are truly disheartened to hear about your room experience not meeting your expectations. While some areas of our hotel reflect a classic charm and may feel reminiscent of a previous era, we are committed to providing a comfortable and pleasant environment for all our guests. We acknowledge your concerns about the room amenities and want to assure you that we are continuously working on enhancing our accommodations. Our team takes pride in our service culture, and we regret that we were unable to resolve your concerns during your stay.We hope to have the opportunity of welcoming you for a more memorable stay in future.Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator