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Avis sur Motel 6 Madison, WI - East

2 out of 5
Motel 6 Madison, WI - East
4202 E Towne Blvd, Madison, WI

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 172 avis sur 639." "
Note des voyageurs de 8 (Bien), d’après 165 avis sur 639." "
Note des voyageurs de 6 (Satisfaisant), d’après 119 avis sur 639." "
Note des voyageurs de 4 (Médiocre), d’après 59 avis sur 639." "
Note des voyageurs de 2 (Horrible), d’après 124 avis sur 639." "

7,0/10

Propreté

7,4/10

Personnel et service

5,8/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

2/10 Horrible

Annette

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The person name Wendy was rude and very unprofessional Customer service was very poor between her in the general manager. I would never stay there again, and I’m gonna make sure nobody else go and stay there as we was leaving they was putting other people out to as well instead of having a conversation with them and they put them on a list with they can’t book a room there anymore as well as myself.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Todd

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place is filthy. It smells. Shortly after check-in one of the housekeeping staff wakes into our room unannounced.
Séjour de 1 nuit en mai 2024

8/10 Bien

Charles

Les points forts : Propreté et personnel et service
The receiver clerk was very nice. There are some desirable folks around the property, not necessarily at the property.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Lacrisha, Milwaukee

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Équipements
Me and a friend needed somewhere to bunk just for the night because we were in Madison attending a show. Wasn't far from off of the highway and the price was decent. The lady behind the counter when we checked in was very nice and accommodating when I needed an iron board and iron. Usually this is provided in the room which I was surprised not to see these items. The beds were comfortable along with the pillows. We were provided with plenty of towels and were not starchy like some I've came across when traveling. The only bad thing was that there wasn't a fridge/microwave in the room, otherwise it was decent for the one night stay.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Craig

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unkeep, shady neighborhood.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Tonya

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was absolutely THE WORST place I have ever stayed. I am embarrassed for even staying there and they jacked the price up over $200. The bathroom was by far the worst I have ever seen, the sink would not drain, the electrical will certainly cause a fire. The halls were so nasty and smelled like stale smoke and marijuana. I think it should be condemned.
Séjour de 2 nuits en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Tonya,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Satisfaisant

Mykola

Les points forts : Propreté
too many drugs people
Séjour de 2 nuits en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi MykolaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Horrible

Perry

I reported an issue of bed bugs to their support team and because of that the next day was put on their do not rent list
Séjour de 4 nuits en avril 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Perry,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 Horrible

Perry

Because they had bed bugs when I stayed I reported it to their support teams and the hotel put me on the do not rent list for reporting the problem
Séjour de 2 nuits en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Perry,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Bien

Aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Nancy Y. le 16 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Satisfaisant

Lee

Les points forts : Personnel et service
Séjour de 7 nuits en avril 2024
Réponse de Nancy Y. le 16 mai 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Horrible

Perry

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Filthy
Séjour de 7 nuits en avril 2024
Réponse de Brand Experience Team le 14 mai 2024
Hi Perry, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Brenicka

Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 10 mai 2024
Hi Brenicka,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

lance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very polite staff
Séjour de 5 nuits en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Lance,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Scott

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 2 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Jacob

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shabby. One word: shabby
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 2 mai 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

Dawson

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dirty
Séjour de 2 nuits en avril 2024
Réponse de Nancy Y. le 2 mai 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Satisfaisant

Patricia

Les points forts : Personnel et service
The property needs some TLC! The building has a weird smell almost like stale smoke.
Séjour de 2 nuits en avril 2024
Réponse de Nancy Y. le 2 mai 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Joseph R

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet. Great for a short stay. 👍👍
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Joseph, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Horrible

Chrissy

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 4 avr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

Chrissy

Les points faibles : Infrastructures et conditions de l’hébergement
They got a really bad roach problem.
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Bien

Eric

Voyage d’affaires
Les points forts : Personnel et service et équipements
Staff was awesome. Facility needs spraying for roaches
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Eric,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Christie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Employee was very helpful
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 19 mars 2024
Hi Christie,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

2/10 Horrible

Peggy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Do not stay here! The area is not good but the actual hotel is filthy! I walked in and turned the light on and roaches scattered! We walked right back out and reported to the front desk. He gave me the refund procedure like he does it a lot!
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Peggy,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Satisfaisant

Felicia

Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Eden

Voyage en groupe
Les points forts : Propreté et personnel et service
Was good for price, smells like smoke and kinda loud but overall clean and nice staff
Séjour de 3 nuits en février 2024
Réponse de Nancy Y. le 6 mars 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Horrible

Kris

Les points faibles : Personnel et service et confort de la chambre
Man walked in room unannounced
Had a guy enter my room. Heard my dogs bark and closed the door. He then proceeded to say he was there to replace a lightbulb. I said no!!! He said I called to have one replaced, I said NO! He than said he was from maintenance and was to change the mesinee light bulb. Again I said no. I went to the front desk first thing in the morning. Dan was at front desk . He basically ended by saying I needed to talk to a manager. I asked when the manager would be in instead this afternoon. I called that afternoon while I was at my event and they said the manager was not there. I asked again when the manager would be in and they said he is in an hour. they said I had to call Monday to talk to him. I said this is pretty important when a gentleman walks into my room unannounced no knocking on the door nothing and retreats when he hears my dogs barking. The desk again seems not concerned and tells me again to contact the manager. I said I need to talk to him ASAP. They took my phone number and said he would call me. I never received a call back from the manager, next day goes by I try to explain the situation again again I was told to talk to the manager. I checked in on Thursday and on Sunday when I check out I again when I gave them my key back voiced my concerns to Dan he wants again said that I needed to speak to the manager , but also told me that they were working on it. Not sure what that meant but I sure don’t appreciate as a single woman traveling that this may be very concerning
Séjour de 3 nuits en février 2024
Réponse de Nancy Y. le 6 mars 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Bien

Ted

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The young kid working the front desk had no clue how to take cash to pay for the room! Really??? I reserved the room with a credit card and was going to pay cash. He told me he didn't know how to do that on the computer check in procedure, so I had to pay with a card. I reserved a room with a single queen sized bed, but was told that no rooms were available with that option. I was put in a room with 2 smaller beds... 🙄
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 26 févr. 2024
Hi Ted,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Chris

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Brand Experience Team le 9 mars 2024
Hi Chris, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 Excellent

Eddie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good around
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 26 févr. 2024
Hi Eddie,Thank you for the perfect rating!Lilith#Team6

2/10 Horrible

Simrath

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When we got to the motel to check in the desk attendant said he didn’t know what room to give us mind you we had the room booked one week in advance. When we got to our assigned room, the room wasn’t made and it was filthy. When we go down to complain about it the attendant gave us a made up room which he wasn’t supposed to I guess because the next morning when I was returning the key I overheard the ladies behind the desk complaining about how did she get the room. To add a cherry on the top, there was a cockroach in the bathroom.
Réponse de Brand Experience Team le 20 févr. 2024
Hi Simrath,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Chop

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 20 févr. 2024
Hi Chop,Thank you for the perfect rating!! Maz K.#Team6

8/10 Bien

Jenniffer

Séjour de 1 nuit en février 2024

10/10 Excellent

Rick

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Property ok for short-term.
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 13 févr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Médiocre

Nakia

Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 14 févr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bien

JOHN

Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Ben

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 14 févr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

sarah

Voyage en couple
Les points forts : Propreté et équipements
Staff were friendly and accommodating. Price point was consistent with accommodations.
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 13 févr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Horrible

Marshall

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Filled with roaches and people arguing and police during the night. Staff were rude and disrespectful. Tried to put me in a dirty room when the room I booked wasn’t available. And they didn’t want to refund my money when I complained. Would only recommend if you are desperate with no time or options.
Séjour de 3 nuits en décembre 2023
Réponse de Nancy Y. le 13 févr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

paul

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Uwu
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 6 févr. 2024
Hi Paul,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Satisfaisant

paul

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Uwu
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 6 févr. 2024
Hi Paul, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Satisfaisant

Randy

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

8/10 Bien

Brandon

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay
Excellent staff hospitality and courtesy.
Séjour de 3 nuits en décembre 2023
Réponse de Nancy Y. le 16 janv. 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Médiocre

Stuart

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was supposed to be smoke free but there was a clear smell of various smoked products in the hotel
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 8 janv. 2024
Hi Stuart,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Price point is great! Property/rooms are clean and well maintained. Staff are welcoming and friendly.
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 8 janv. 2024
Hi Sarah,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Horrible

Christina

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Betty

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 8 janv. 2024
Hi Betty,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Gregg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Yixing Steven

Séjour de 1 nuit en décembre 2023