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Avis sur La Quinta Inn & Suites by Wyndham Madison American Center

3 out of 5
La Quinta Inn & Suites by Wyndham Madison American Center
5217 E Terrace Dr, Madison, WI

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 422 avis sur 1009." "
Note des voyageurs de 8 (Bien), d’après 273 avis sur 1009." "
Note des voyageurs de 6 (Satisfaisant), d’après 173 avis sur 1009." "
Note des voyageurs de 4 (Médiocre), d’après 88 avis sur 1009." "
Note des voyageurs de 2 (Horrible), d’après 53 avis sur 1009." "

8,2/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Francois

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023

10/10 Excellent

Lynn

Les points forts : Propreté
Séjour de 1 nuit en mai 2024

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Picked because close to airport
Séjour de 1 nuit en mai 2024

10/10 Excellent

Diana

Les points forts : Propreté
Séjour de 3 nuits en mai 2024

4/10 Médiocre

John

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Somethings were nice but other things were run down. There were stains on the couch in our room and the office chair had a big rip in it. There were nail holes in the wall. It was disappointing.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Nou

Les points forts : Propreté et personnel et service
The carpet in the elevator are super dirty; the bathroom tub is nasty; the walls are pilling off
Séjour de 2 nuits en mai 2024

8/10 Bien

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Pool and lounge area were excellent. Overall great value. Biggest issue I had was lighting in room. If you wanted to read/ play a game lighting was very poor.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfortable.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kourtney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Joyce

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean and smelled recently cleaned on our arrival.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Jessica

Voyage en famille
Breakfast could have been way better
Séjour de 1 nuit en mai 2024

8/10 Bien

Rodney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kalah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was nice, close to a lot of fast food places, close to the highway, very convenient.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

4/10 Médiocre

Bradley

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was really dirty and you can tell they are not properly cleaning rooms/floors or following a cleaning schedule. The only thing that was clean was the sheets and towels. Floors in pool area, elevator, behind and around furniture in rooms all were filthy. Breakfast area tables were not wiped down as people came and went. I would normally stay at a higher end hotel but this booking fell on a very high demand weekend. Never again. Also select staff was rude, taking personal calls in another language and not helping guests.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Steven, henderson

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Entire facility needs cleaning and remodeled.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Allan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Margaret

Séjour de 1 nuit en mai 2024

8/10 Bien

Carolyn, New York

Séjour de 1 nuit en mai 2024

8/10 Bien

Robert

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I was unimpressed with check-in but the propery has been nicely upgraded. The clerk at tge desk couldnt enunciate his words nd speaking clearly. He was having a situation with the guest checking in before me who had difficulty understanding him. When it was my turn, he snapped at me for asking what time the breakfast was available.He told me "everything on the key". The checkout clerk(night/early am) was much better.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Natasha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is very clean and peaceful. Staff was very attentive and there was no wait time to check in.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Shana Rishel

Voyage d’affaires
They cancelled my reservation when the flight delay went to 3AM-- the scheduled arrical time 10PM (the previous day). I called upon arrival and spoke with the front desk. There was no mention of my room being cancelled. When confirming my reservation later in the morning (as i had to stay at the airport and get my car and head to my conference first thing), I was then told my reservation was canceled. And the Wyndham folks despite me telling them *as a single female traveler* I did not want an outdoor room entry.... and low-and-behold if they didn't book me a rat trap for "cheap"..... outside entry with folks obviously residing at the hotel (ie dog toys and bowls, child toys (riding toys) and bikes outside a room. I was not happy with Wyndham. And NO I dont want a cheap weekend in trade for 2 hours of my time talking about time shares. Thank you.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Zaynab

The guy at the front desk super nice!!
Séjour de 1 nuit en mai 2024

8/10 Bien

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

8/10 Bien

Liam

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Madison

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

10/10 Excellent

Paul, Baudette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bed was very comfortable. Great night sleep!!
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Kim

Séjour de 1 nuit en avril 2024

8/10 Bien

Dennis

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Justin

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté et personnel et service
Rooms weren’t clean, but the bedding was. We saw garbage and crumbs on the floor.
Séjour de 1 nuit en avril 2024

8/10 Bien

Neal

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good hotel. We have stayed here before. Breakfast ok. Room was in good condition.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Tracy

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Valdemar, Janesvile

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

2/10 Horrible

Melissa

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed here last year and it was under construction. We hoped it would be improved this year. My daughter is there for a school event and wants to be by friends otherwise we would stay elsewhere. When we got there to check in the gentleman was very impolite and making rude remarks. I noticed in the lobby that the furniture had tears in the furniture cushions and and as we went to the elevator the chlorine smell from the pool was almost unbearable. They had boxes and junk piled in the hallway behind where they would go into the main desk check in area. We got off on our floor and it smelled so strongly if of curry/Indian food. Like someone had just cooked dinner. It permeated through the entire floor. Our room was not the worst, but all of our furniture had tears in it (and not small tears, but large tears over 3-4 in.) the floor wasn’t cleaned well under things. We called for extra blankets for the pull out sofa and we’re told to come get them if we wanted them. I already had pajamas on so had to put clothes and shoes on and trudge downstairs. worst of all the pull out sofa did not work! My daughter woke me at midnight to tell me she couldn’t pull the bed out. I went to help and couldn’t get it. We both pulled it and it was like it was welded. It wouldn’t budge! We will not be staying again!
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Zane

Les points faibles : Propreté
Séjour de 3 nuits en avril 2024

10/10 Excellent

Maria

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
The fridge wasnt cold.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Larry

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Sebrina

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, équipements
After check-in we got to our room. Discovered that the air conditioning unit did not have a bottom cover on it, there were outlets not actually placed properly on the wall, there was construction markings on the floor and food crumbs left behind on the floors from previous guests. TV Box was hanging halfway from the wall and the shower had a leak where the spout up on the shower head and every time we shower the shower leaked all over the entire bathroom floor. We swam our first day because we had children with and after we went out and got dinner, we asked for more towels And the gentleman at the front desk question why we needed more towels if we just checked in that day, and he was very rude. We asked for an extra blanket as we had the kids sleeping on the couch and needed another blanket, He also questioned why we needed that. Breakfast was mediocre the eggs were constantly in a puddle of water. At the end of the hallway on the third floor, there were chords coming out of the ground and we’re not properly covered. There was also a female worker pointing her phone in the pool area through the door while our group was swimming.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Beverly

Les points forts : Propreté
Séjour de 1 nuit en avril 2024

10/10 Excellent

Abbie

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Elizabeth

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Waited at the front desk for almost 10 minutes before staff arrived (he seemed to be the only one there doing everything.) Room was very dirty, floor was very dirty, the couch was stained and also dirty. The TV didn’t work so we asked to get moved rooms. They switched our room to a cleaner room but the bathtub was still very dirty and stained. Rooms were advertised as soundproof but were not. Staff were friendly, but housekeeping tried to come turn the room before we left. Unorganized and dirty with staff that seemed to be trying their best.
Séjour de 1 nuit en avril 2024

8/10 Bien

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good price, quiet and liked the pool.
Séjour de 1 nuit en avril 2024

8/10 Bien

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fair for price
Séjour de 1 nuit en avril 2024

10/10 Excellent

Yewmun, Vermillion

Les points forts : Propreté et personnel et service
Good value
Séjour de 1 nuit en avril 2024

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ive enjoyed this hotel and how clean it is
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Raoul

Voyage en famille
Les points faibles : Personnel et service et équipements
Good location
Séjour de 3 nuits en avril 2024

10/10 Excellent

Arieonna jones

Séjour de 1 nuit en mars 2024

10/10 Excellent

Tam

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leo was so kind while checking in….answered all of my questions and remind me if i need anything to feel free to ask him.Two guys in the morning looked like they being bothered….Their misery won’t mess up my positive stay.If i need to stay somewhere again definitely will go there
Séjour de 1 nuit en mars 2024