Suite, non-fumeurs (2 King Beds with Sofa Bed) | 1 chambre, literie de qualité supérieure, surmatelas
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Avis sur Cambria Hotel Madison East

3 out of 5
Cambria Hotel Madison East
5045 Eastpark Blvd, Madison, WI

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 613 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 267 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 68 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 32 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1006." "

9,2/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Rebecca, Solon Springs

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stay here often, convenient location, great staff.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Monica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good service
Séjour de 1 nuit en mai 2024
Réponse de Javier le 14 mai 2024
Thank you for your time and your feedback! We hope to see you again next time you are in Madison.

10/10 Excellent

Pamela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this hotel and location. It’s in a quiet business park, but easy access to the highway. The large rooms and quiet hallways was a plus for me. No issues at all.
Séjour de 2 nuits en mai 2024
Réponse de Javier le 14 mai 2024
We're so glad to hear you had a wonderful experience at our hotel! The quiet, convenient location in the business park is a big draw for many of our guests. We're thrilled the spacious rooms and peaceful hallways were a perfect fit for your needs. Thank you for the kind feedback - it means a lot to our team that you had no issues and truly enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Thomas

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk staff was very helpful upon a late arrival
Séjour de 1 nuit en mai 2024
Réponse de Javier le 14 mai 2024
We're so glad to hear that our front desk staff was able to provide helpful and attentive service during your late arrival. Ensuring a smooth and pleasant experience for our guests is a top priority, and we appreciate you taking the time to share this positive feedback. Your appreciation for the team's efforts is truly valued. We look forward to welcoming you back again soon.

10/10 Excellent

Tara

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Javier le 14 mai 2024
Thank you for your feedback it means a lot to our team!We hope to see you again next time you are in Madison.

10/10 Excellent

Dawn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We got invery late and the front desk gal was very friendly
Séjour de 1 nuit en avril 2024
Réponse de Javier le 14 mai 2024
We're so glad to hear that our front desk staff was able to provide helpful and attentive service during your late arrival. Ensuring a smooth and pleasant experience for our guests is a top priority, and we appreciate you taking the time to share this positive feedback. Your appreciation for the team's efforts is truly valued. We look forward to welcoming you back again soon.

10/10 Excellent

Karen

Séjour de 1 nuit en avril 2024

10/10 Excellent

Karen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cambria was a new-to-me property, but I liked the rooms were all suites, the made-to-order breakfast was delicious, and the whole aesthetic of the hotel was attractive. I will return and try other Cambrias.
Séjour de 1 nuit en avril 2024
Réponse de Javier le 6 mai 2024
Thank you so much for the wonderful feedback on your stay at Cambria. We're thrilled to hear that you enjoyed the spacious suites, delicious made-to-order breakfast, and the overall aesthetic of the hotel. It's great to know that you plan to return and try out other Cambria properties in the future. Your appreciation for the quality and experience we strive to provide is truly motivating. We look forward to welcoming you back soon. Please don't hesitate to reach out if there is anything else we can do to make your next visit even more memorable.

6/10 Satisfaisant

Peter

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
Employees were polite and courteous. Room was clean but a bit worn down around the edges with lots of visible scuffs and scrapes. Toilet paper holder was hanging by a thread. No usb ports so be sure to bring your charging cube or be baited into overpaying for one from the gift shop. Looked like it was a really nice well decorated room once upon a time. Paid too much fur current condition and amenities. A bar of soap also would have been nice.
Séjour de 1 nuit en avril 2024
Réponse de Javier le 6 mai 2024
I understand your disappointment with the condition of the room and the lack of some basic amenities. It sounds like the hotel fell short of providing the level of comfort and quality you expected, especially given the price you paid. As the hospitality industry continues to navigate challenges, I appreciate you taking the time to provide this feedback. Your comments will help the hotel identify areas for improvement to enhance the guest experience moving forward. Please know your concerns have been heard, and I hope you'll consider giving them another chance to deliver the high-quality stay you deserve. In the meantime, I wish you all the best in finding accommodations that fully meet your needs on your next trip.

6/10 Satisfaisant

Samantha

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Staff were nice and helpful. Room appeared to not be cleaned well. Sheets didn’t fit the bed, shower curtain was dirty, and there was hair in the bathroom sink.
Séjour de 1 nuit en avril 2024
Réponse de Javier le 22 avr. 2024
I'm sorry to hear that your room did not meet your expectations. It's understandable to be disappointed when the basic cleanliness standards are not upheld. The staff's friendly assistance is a positive, but the issues you encountered with the room's condition are concerning. Please accept my sincere apologies for the inconvenience this has caused you. I will make sure to pass along your feedback to the appropriate team so they can address these housekeeping concerns and improve the overall guest experience. Your comfort and satisfaction are important to us, and we strive to provide a clean, well-maintained room for all our guests. If there is anything else I can do to make this right, please don't hesitate to let me know.

8/10 Bien

Dan

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Solid choice pre or post flight
Séjour de 1 nuit en avril 2024
Réponse de Javier le 20 avr. 2024
Thank you Dan for your wonderful feedback. We are glad you chose to stay with us and hope to see you back next time you are in Madison.

8/10 Bien

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Javier le 20 avr. 2024
Thank you for your feedback Frank. We hope to see you again next time you stay in Madison.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Javier le 20 avr. 2024
Thank you Thomas for your feedback. We hope to see you again next time you stay in Madison.

10/10 Excellent

Melissa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We just needed a place to stay for a night while on a road trip. We found this hotel for a great price. It was quiet, clean, and exactly what we needed. I would definitely stay here again.
Séjour de 1 nuit en avril 2024
Réponse de Javier le 15 avr. 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you found the perfect place to rest during your road trip. Your kind words mean the world to us, and we look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!

10/10 Excellent

Brian

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Javier le 8 avr. 2024
Thank you for your feedback Brian. We hope to see you again next time you are in Madison!

6/10 Satisfaisant

Jennifer

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property is clean and a great environment for family
Séjour de 1 nuit en mars 2024
Réponse de Javier le 25 mars 2024
Thank you Jennifer for your feedback! We hope to see you again next time you are in Madison.

10/10 Excellent

Christian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean hotel. Not close to much for tourism, but good stay if you have a car.
Séjour de 1 nuit en février 2024
Réponse de Javier le 21 mars 2024
I'm glad to hear that you enjoyed your stay at the hotel! It's great to know that you found it clean and comfortable. Having a car definitely makes exploring the area more convenient. Thank you for sharing your experience!

10/10 Excellent

Theresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Javier le 21 mars 2024
Thank you for your feedback Theresa. We appreciate you staying with us!

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Javier le 5 mars 2024
Thank you for your feedback Steven. We appreciate you choosing to stay with us and hope to see you next time you come to Madison!

8/10 Bien

Kyan

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome
Séjour de 1 nuit en octobre 2023
Réponse de Javier le 4 mars 2024
Hi Kyan. I am glad to hear you had an awesome experience. We hope you choose us next time you stay in Madison.

8/10 Bien

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, nice room/suite. Very clean with friendly/helpful staff. Bed was too soft for me, and parking spaces were reduced due to piles of unmelted snow, making parking difficult when returning late in the evening.
Séjour de 1 nuit en février 2024
Réponse de Javier le 27 févr. 2024
I appreciate you sharing your experience with us. It's wonderful to hear that you enjoyed the location, found the room/suite nice and clean, and encountered friendly and helpful staff during your stay. I'm sorry to hear about the issues you faced with the soft bed and reduced parking spaces due to snow piles. Your feedback is valuable, and we will address these concerns to enhance our services for future guests. Thank you for taking the time to provide your insights.

10/10 Excellent

Kristin

Réponse de Javier le 27 févr. 2024
Hi Kristin. Thank you for choosing to stay with us. We appreciate your feedback and hope to have you stay with us again in the future.

8/10 Bien

Debbie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Would recommend a stay here
Room was very nice clean and did not show much wear. Room was cold. No heat was on. Temperature was 58 degrees a bit too cold. We turned the heat on while we were gone and room was not up to temperature after being gone 4 hours. Room is big a spacious. Came with coffee, refrigerator and microwave. This is nice as we like having coffee and tea in the room.
Séjour de 1 nuit en février 2024
Réponse de Javier le 27 févr. 2024
I appreciate you sharing your experience with us. It's great to hear that you found the room clean and well-maintained, and that the amenities provided added to your comfort during your stay. However, I apologize for the inconvenience caused by the room being colder than expected. Your feedback is valuable to us, and I will ensure that we address this issue promptly to enhance our guests' experience in the future. If there is anything else we can assist you with during your stay, please don't hesitate to let us know.

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms was clean and very spacious. The bed and sofa bed was very comfortable.
Séjour de 2 nuits en février 2024
Réponse de Javier le 15 févr. 2024
Thank you Richard for sharing your positive experience with the cleanliness and spaciousness of the rooms. We are delighted to hear that you found the bed and sofa bed to be comfortable as well. Providing a comfortable and relaxing environment is a top priority for us, and we are glad that we were able to meet your expectations in this aspect. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know.

4/10 Médiocre

Matthew

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Smelly, but also the chemical scent of agents being applied to cover up the smelly, making it even more chemically smelly. Hard mattress of early 2000’s vintage. Probably privately owned and managed, children were seen working housekeeping and front desk. Kitchen was a huge plus, turkey and bacon club with steak fries was a welcome treat after a stale presentation otherwise.
Séjour de 1 nuit en février 2024
Réponse de Javier le 12 févr. 2024
I'm sorry to hear about your experience with the smell and chemical scent at the place you stayed. It's important for accommodations to prioritize cleanliness and guest comfort. I can assure you that we do not have any children working in any capacity at this hotel. On a positive note, I'm glad to hear that the kitchen was a highlight for you, particularly the turkey and bacon club with steak fries. It's always nice to have enjoyable meals during your stay. If there's anything else you'd like to share or if you have any further feedback, please feel free to let us know.

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Claire le 7 févr. 2024
Kevin,Thank you for your review! Hope to see you again!

10/10 Excellent

Jesse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is always clean and nice, it's my go to spot to stay in the Madison area.
Séjour de 1 nuit en février 2024
Réponse de Javier le 6 févr. 2024
Thank you Jesse for your wonderful feedback! We appreciate your loyalty and trust in our hotel. We take great pride in maintaining a clean and pleasant environment for our guests. Your kind words motivate us to continue providing exceptional service and make your stay in the Madison area as comfortable as possible. If there is anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!

6/10 Satisfaisant

Jason

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Not the best run hotel
Upon arrival we were not able to be checked in because the desk staff was just filling in while the manager was "somewhere"? We were advised to wait 20 min in the lobby until he returned to check us in. I asked to be texted when he returned so we could go shopping nearby. Never got a txt. When I called and asked if we could be checked in, the person on the phone acted like I was an idiot for even asking. Mildly annoyed we returned for checkin but I simply will never stay here again.
Séjour de 1 nuit en février 2024
Réponse de Javier le 6 févr. 2024
I'm sorry to hear about your frustrating experience during your stay Jason. It's understandable that such incidents can leave a negative impression and affect your decision to return. Your feedback is valuable, as it helps the management understand areas where improvements are needed in terms of customer service and communication. If there's anything else you'd like to share or if there's any way I can assist you further, please let me know.

10/10 Excellent

Tia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Javier le 29 janv. 2024
Thank you Tia. We appreciate you for choosing to stay with us. We hope to see you again. Have a good day.

8/10 Bien

Sunstar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Javier le 29 janv. 2024
Thank you for your feedback. We appreciate you for choosing to stay with us. Have a good day.

10/10 Excellent

Ryan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was polite and helpful. The room was well appointed and comfortable for the entire family. The shades kept the light to a minimum while trying to sleep. The only negative was the small size of the pool was extremely small.
Séjour de 3 nuits en janvier 2024
Réponse de Javier le 18 janv. 2024
Hi Ryan thank you for your feedback! We are glad everything was comfortable and functioning for you and your family. The pool size is slightly outside of our control but we too wish we could get a bigger pool.

10/10 Excellent

Tiffany

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Javier le 12 janv. 2024
Thank you Tiffany for choosing to stay with us. We appreciate your feedback and will use it to keep improving our hotel.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Javier le 15 janv. 2024
Thank you John for choosing to stay with us. We appreciate your feedback and hope you choose us in the future.

10/10 Excellent

Shelbi

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Claire le 8 janv. 2024
Shelbi! Thank you! We'd give you a 5/5 if we could too!

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property. Fresh and clean!
Séjour de 1 nuit en décembre 2023
Réponse de Claire le 8 janv. 2024
Andrew- Thank you for your review! We hope to see you again!

10/10 Excellent

Chad

Séjour de 1 nuit en janvier 2024
Réponse de Claire le 3 janv. 2024
Chad, thank you for taking the time to give us feedback! We hope to see you again soon!

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff
Vince at the front desk was incredibly helpful and made check in a breeze.
Séjour de 2 nuits en décembre 2023
Réponse de Claire le 3 janv. 2024
Thank you for the great feedback! We're glad you enjoyed your stay!

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel.
Séjour de 1 nuit en décembre 2023
Réponse de Javier le 28 déc. 2023
Thank you for your feedback! We appreciate you choosing to stay with us this holiday season! Happy New Years!

10/10 Excellent

Dawn

Voyage en couple
Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de Javier le 26 déc. 2023
Thank you Dawn for your feedback! We appreciate you choosing us this holiday season. Happy New Year!

10/10 Excellent

Cass

Séjour de 1 nuit en décembre 2023
Réponse de Javier le 15 janv. 2024
Thank you Cass for sharing your feedback with us! It is important for us to hear from our guest to make everyone's experience one to remember.

10/10 Excellent

Cass

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service.
Séjour de 1 nuit en décembre 2023
Réponse de Javier le 25 déc. 2023
Thank you Cass for choosing to stay with us! Enjoy the holidays!

10/10 Excellent

Bernardo

Séjour de 1 nuit en décembre 2023
Réponse de Javier le 26 déc. 2023
Thank you Bernardo for choosing to stay at the Cambria Hotel this holiday season. We truly appreciate your feedback. We would love to have you stay with us again this 2024!

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Claire le 22 déc. 2023
Glad to hear you had a wonderful stay! We hope to see you again!

10/10 Excellent

Brenda

Voyage en famille, Voyage d’affaires
Les points forts : Équipements
Totally beautiful—. Modern. —-,friendly staff—beautifully decorated —blue tooth in bathroom and I believe bedroom— totally designed for today’s travel needs Brenda from Vermont
Séjour de 2 nuits en décembre 2023
Réponse de Javier le 14 déc. 2023
Thanks Brenda. I am glad you enjoyed our newly renovated hotel a lot of effort has gone in this past year to give our guest a similar experience to the one you had.

10/10 Excellent

Kathyrine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Javier le 14 déc. 2023
Hi Kathyrine. We are glad you chose our property for your stay. Thank you again for your feedback.

10/10 Excellent

Stuart

Séjour de 3 nuits en décembre 2023
Réponse de Javier le 14 déc. 2023
Hi Stuart. Thanks again for choosing to stay with us. We are glad you enjoyed your stay. Happy Holidays and Happy New Year!

6/10 Satisfaisant

Lexi

Voyage en couple
My stay was lovely
Séjour de 3 nuits en décembre 2023
Réponse de Claire le 7 déc. 2023
Glad to hear you had a lovely stay! We hope to see you again soon!

10/10 Excellent

robin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again
Very clean, welcoming. Took care of all my needs and even helped to find me early morning cab service.
Séjour de 2 nuits en novembre 2023
Réponse de Javier le 2 déc. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Dawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Claire le 30 nov. 2023
Thank you for sharing your experience Dawn! Hope your day is great!

10/10 Excellent

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, Comfortable and pretty close to the airport. Everything I needed. Reasonable price.
Séjour de 1 nuit en novembre 2023
Réponse de Claire le 28 nov. 2023
Thank you for sharing your experience! We hope you have a great day!