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Avis sur AmericInn by Wyndham Madison WI

2.5 out of 5
AmericInn by Wyndham Madison WI
1754 Thierer Rd, Madison, WI

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 17 avis sur 83." "
Note des voyageurs de 8 (Bien), d’après 21 avis sur 83." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 83." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 83." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 83." "

6,8/10

Propreté

7,2/10

Personnel et service

6,4/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Katherine

Voyage d’affaires
The shower head was broken, but they fixed it right away. The towels were stained, the carpet was super dirty and sticky and the air conditioner was dirty and dust was flying out of it.
Séjour de 1 nuit en mai 2024
Réponse de JAY le 16 mai 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

8/10 Bien

Rebecca

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The guy at the front desk was kind of rude to my daughter because she was talking with some friends in the hallway that she met at the hotel and the lady the next morning at the front desk when we was checking out I had to load money on my card and was acting like my daughter couldn’t wait in the lobby until are Uber came
Séjour de 2 nuits en avril 2024
Réponse de JAY le 4 mai 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

10/10 Excellent

Schilana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loud but ok
Séjour de 2 nuits en avril 2024
Réponse de JAY le 4 mai 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

10/10 Excellent

Dilana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staf very kind and liatens to customers. Willing to help with directions and recommendations. Very pleasant here and safe. They treat customers like they are family.
Séjour de 1 nuit en avril 2024
Réponse de JAY le 4 mai 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Couple of comments - first, the door seal in the pool area (that goes to a stairwell with access to the outside), leaked, making the pool area cold. Secondly, while breakfast was offered, they ran out of a lot of hot food items and the juice machine ran dry. The staff needed to be notified by customers when things ran out and they didn't know how to properly refill the juice machine. Other than those items, the hotel was clean, comfortable and reasonably priced.
Séjour de 2 nuits en mars 2024
Réponse de JAY le 28 mars 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

8/10 Bien

Dominic

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ac wasn’t working
Séjour de 2 nuits en mars 2024
Réponse de JAY le 28 mars 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

6/10 Satisfaisant

Tyler

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de JAY le 8 mars 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Satisfaisant

Jessie

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de JAY le 14 févr. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Satisfaisant

Chesed J

Séjour de 2 nuits en février 2024
Réponse de JAY le 14 févr. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

Ashley

Séjour de 1 nuit en février 2024
Réponse de JAY le 28 mars 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

10/10 Excellent

charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice clean rooms. Nice staff.
Séjour de 1 nuit en janvier 2024
Réponse de JAY le 14 févr. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Epiphany

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I love staying here its always so welcoming and jiggy and jay is absolutely awesome!!!
Séjour de 7 nuits en décembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

Jessica

We stayed at this location on Dec 22nd as well as the 29th during our holiday travels. We noticed the facility seems a bit run down. Ice machines out of order, carpets in disrepair, etc. the rooms are clean but FREEZING upon entry. We turn the heat to 80 for multiple hours to get it comfortable enough to sleep, only to wake up overnight to adjust it back down to the 70s. I understand saving resources by not preheating rooms but man, 65 is cold! Staff is lovely. No complaints there.
Séjour de 1 nuit en décembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Lillian

Séjour de 3 nuits en décembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Satisfaisant

Jerriesene

Séjour de 1 nuit en novembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Médiocre

Teri

Les points forts : Personnel et service
Les points faibles : Propreté et équipements
I had a couch in my room, but it was cloth and stained and I was afraid to sit on it. Most things I read said there was free breakfast. Not true, but they do have breakfast you can buy and Starbucks Coffee. Coffee in the room was horrible. Bed was hard and I had a lot of traffic noise. Oh and I think I had an extremely low toilet. Felt like I was sitting on the floor each time I used it. I will be moving on next time I go to Madison. I believe the property is a 2 star and that's what they are. Just moving on to 3 or 4 stars next time.
Séjour de 1 nuit en novembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

10/10 Excellent

Rein

Les points forts : Personnel et service
Overall good .pool wasnt open though.
Séjour de 2 nuits en novembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

William, Kill Devil Hills

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient
Séjour de 1 nuit en novembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

Jo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

Melvin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Médiocre

Torrie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Satisfaisant

Matthew

Séjour de 3 nuits en octobre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Horrible

JoAnn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid this hotel.
The floors in our room were sticky. The carpets in the hallways were dirty. The room was so small it felt cramped. I do not recommend anyone to stay at this Americinn.
Séjour de 2 nuits en octobre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

8/10 Bien

PB

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

BEVERLEY

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the airport, very convenient and accommodatting
Séjour de 1 nuit en octobre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Médiocre

Alyssa

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Smelly
The hotel as a whole looked very run down. Our room had a strange smell to it, as did the AC/heating unit. The door entering the building (keycard use) was broken, the glass was shattered on the bottom half. Having stayed in other Americinns throughout Wisconsin, we were very disappointed. Saying the hotel was gross is putting it nicely.
Séjour de 2 nuits en octobre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

6/10 Satisfaisant

Anne

Voyage d’affaires
Les points faibles : Propreté
Séjour de 5 nuits en octobre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff was friendly and polite. Easy check in and check out. Room was clean and well maintained. Very pet friendly. Since i had to bring our small dog since we were not able to find a doggie sitter.
Séjour de 1 nuit en octobre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Horrible

Clyde, Santa Monica

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It’s a runner down motel. My sink was broken, the light in the bathroom was from a cheap horror film. The bed lumpy. Not worth the price. At least the staff was friendly and helpful.
Séjour de 1 nuit en octobre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

6/10 Satisfaisant

Charles

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements
Front desk was unfriendly, room was a little dirty, and the immediate area is a little sketchy. But bed and room were pretty comfortable. Plenty of shopping and dining options in the area.
Séjour de 1 nuit en septembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Rather shabby. Chipping paint, the Room had a strange odor, layout of room put a desk lamp in front of the tv. No place to hang clothes. no guest chair. No place for soap in the shower.
Séjour de 1 nuit en septembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Satisfaisant

Thomas, Chippewa Falls

Voyage en groupe
We had to call from the lobby to have someone come to the desk to check us in The desk clerk could not look up our Wyndham award account on her computer system. Did not seem to know the system very well. Some painting and improvements going on and I was a bit nervous about our room but fortunately the room was clean.
Séjour de 1 nuit en septembre 2023
Réponse de JAY le 13 janv. 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Médiocre

John

Les points faibles : Personnel et service
I was there 2 night and couldnt shower because they couldnt get power on in my room. Not very helpful so had to leave
Séjour de 2 nuits en août 2023
Réponse de JAY le 24 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

Kim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very kind - not the most up to date rooms but everything at the hotel was clean and check in was smooth. I would book here again . Breakfast is very nice too . Quiet area and close to a lot of shopping.
Séjour de 1 nuit en août 2023
Réponse de JAY le 24 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Médiocre

Roy

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de JAY le 24 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Satisfaisant

Julie

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de JAY le 24 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

Carolina

Voyage en famille
Me gusta la ubicación.
Séjour de 3 nuits en août 2023
Réponse de JAY le 24 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

Carolina

Les points forts : Propreté, personnel et service, équipements
Nos gusto.
Séjour de 3 nuits en août 2023
Réponse de JAY le 15 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

Crystal

Séjour de 1 nuit en août 2023
Réponse de JAY le 15 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Horrible

Sharon

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room smells like smoke and front desk is refusing to provide another room. The manager is supposed to be coming in. Hopefully they will provide another room.
Séjour de 1 nuit en août 2023
Réponse de JAY le 15 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Satisfaisant

Octavia

Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The pool was nice and clean as no one seems to use it! The rooms come with a fridge and microwave. There are lots of shopping and food options near. I was referred here by UW Vet Care as the property accepts pets ($25 fee/per pet). The hotel needs some work. -Bed is noisy, hard, and uncomfortable -Walls are thin, so you can hear EVERYTHING -Felt unsafe as doors were propped open and the front door did not lock until well after 9 -There were legit maybe 10 people staying there, yet the room was not ready until 2:30 ish -I stayed in room 112, the AC was partially off the wall, the bathroom vent was semi-dangling from the ceiling
Séjour de 1 nuit en juillet 2023
Réponse de JAY le 15 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not what we expected -
Hotel didn’t smell right, was dated and not clean. Also checked in very late and paid $60 above the rate advertised in fees - not worth the money.
Séjour de 1 nuit en juillet 2023
Réponse de JAY le 15 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

Jennifer, Overland Park

Séjour de 1 nuit en juillet 2023

8/10 Bien

Nora

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de JAY le 15 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Vontasia

Séjour de 1 nuit en juillet 2023
Réponse de JAY le 15 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Bien

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is really close to a bus stop that will take you directly to downtown
Séjour de 3 nuits en juillet 2023
Réponse de JAY le 23 juil. 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Satisfaisant

Richard

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The floor in the room needs a good scrubbing. Hallways are looking worn. Reception area makes you feel that it is a dangerous area.
Séjour de 3 nuits en juin 2023
Réponse de JAY le 23 juil. 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Beckett

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved everything about it!
Séjour de 1 nuit en juin 2023
Réponse de JAY le 23 juil. 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Médiocre

Althea

Séjour de 1 nuit en juin 2023
Réponse de JAY le 23 juil. 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Horrible

Jeanine

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de JAY le 15 août 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.