Les notes se basent sur un nombre total de 92 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,8 sur 5
Recommandé par 97 % des clients
4,9 Propreté de la chambre
4,8 Services et personnel
4,7 Confort de la chambre
4,8 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
5 sur 5
par un voyageur vérifié de coulsdon Surrey

Comfortable and peaceful retreat

Publié le 14 avr. 2016
Les + : Very clean and well run by efficient, helpful staff
Les - : Nothing comes to mind
Situation : 1.2kms into Funchal down hill. Very steep walk back but pleasant. Pass two museums on route (excuse for a stop) Funchal pleasant and plenty to do.
Had a seven day stay in April 2016. We first stayed here some 7 years ago and nothing really had changed. This is a colonial type house with gardens that will amaze even non gardeners. There is a very nice pool that overlooks the vegetable garden and a smaller pool for young children. There is a bar and buffet service around the main pool that is run by very efficient staff.The food is top class with everything imaginable for breakfast and serviced by very attentive staff. If you choose to stay for the evening dinner you will not be disappointed either. The service, food quality and ambience is on par with any top class 5 star hotel. The room we stayed in was a superior double on floor two. Plenty of room, very clean and well serviced by efficient staff. Cannot rate this hotel highly enough. There is live music at the week ends which consists of a piano and singer so there are no rave ups. All in all a classy place that is well run and away from the crowds. 1.2km to the main town, all down hill, the walk up is quite testing and if so inclined 7 Euros by taxi or the hotel has a mini bus service that is bookable. The hotel also has a Tortoise "Colombo" that walks around its own pen and is 58 yrs. old.
4 sur 5
par un voyageur vérifié de Cheshire UK

Delightful hotel with beautiful gardens

Publié le 30 mars 2016
Les + : The staff, the atmosphere and the gardens.
Les - : The breakfast wasn't always 5 star.
Situation : Fabulous views over Funchal. The down side is that it's a 20 minute walk into town and a tough haul back up the hill ( take a taxi ).
The staff looked after us really well and spoke good English. The rooms were immaculately clean.
5 sur 5
par un voyageur vérifié de France

La perfection

Publié le 20 mars 2016
Les + : Tout L'île et son climat, la situation, le personnel, la table.
Les - : Pouvoir y aller plus souvent
On connaissait déjà cet hôtel, ce qui explique notre nouveau séjour. Tout y est parfait dans une ambiance attentive et décontractée que la petite taille de la structure permet (moins de 40 chambres).
5 sur 5
par un voyageur vérifié de Shropshire UK

Quite probably the best hotel we have stayed in

Publié le 14 mars 2016
Les + : Everything
Les - : Walk-in showers and a more extensive courtesy bus service
Situation : Quiet location away from the concrete jungle hotel strip. Not really any attractions close by but near enough to Funchal centre and attractions
This hotel is simply excellent in every respect. It is far enough from the main hotel strip to be out of the hurly-burly but close enough to the town attractions and amenities - about five minutes by car/taxi or 30 minutes walk (although the return walk is quite steep in places and a taxi is preferable). The courtesy bus that runs during weekdays is useful. The appointments in the bedrooms and public rooms are in classic style and are superb whilst the amenities include a library, games room, gym, jacuzzi, sauna, excellent pool and very comfortable, spacious lounge etc. Considering that there are only 40 rooms the space, particularly the extensive gardens, which are as good as most botanic gardens, is quite amazing and the ratio of staff to guests is high. The food is excellent as well but what makes the hotel exceptional is the staff - they are all friendly, pleasant and helpful at all times and really cannot be faulted. Another star attraction is Colombo, the 58 year-old Galapagos tortoise who loves having his head scratched. My wife had a 'significant' birthday whilst we were there and without any input from us we were presented with glasses of champagne and a cake after dinner. Overall it is probably the best hotel we have ever stayed in and we fully intend to return.
5 sur 5
par un voyageur vérifié

Publié le 21 févr. 2016
Les + : Beautiful location food and staff. Decor and room excellent.
Enjoyed a wonderful week in february. Mixed weather but didn't spoil our stay at this truly exceptional hotel.
5 sur 5
par un voyageur vérifié de Hertfordshire

Publié le 24 janv. 2016
Lovely hotel, marvellous staff and excellent restaurant. Location a little off pitch.
5 sur 5
par un voyageur vérifié

Beautiful hotel

Publié le 28 déc. 2015 sur Hotels
This is a great hotel. The rooms have seen better days and could have needed a touch of luxury, but you do not really spend that much time indoors because they have a huge beautiful garden/park. Breakfast was great. Lunch disappoints. The staff is very discreet and you barely notice them, but when you need anything from them they are there to help, just how it is supposed to be. They have a real tortoise, a lovely swimming pool, ping pong table etc etc. Recomenned!
5 sur 5
par un voyageur vérifié de merseyside

Good hotel out of the centre of Funchal

Publié le 24 nov. 2015
Les + : Very quiet
Les - : Find a mate for Columbo?
Situation : The hotel is on a steep hillside. Visiting gardens or Levadas can be done with public transport, but is much easier with a car. The roads aren't easy.
helpful staff, good food great place to relax and chill
5 sur 5
par un voyageur vérifié

Publié le 24 nov. 2015
Lovely hotel with friendly and attentive staff, made all the more special by Colombo the resident tortoise!
5 sur 5
par un voyageur vérifié de GB

Beautiful gardens

Publié le 6 nov. 2015
Les + : Gardens, food, pool, room
Les - : Salt and pepper pots on the breakfast tables were old and should be replaced with grinders
Situation : Near to centre of Funchal and easy access to motorway.
Excellent hotel, with beautiful gardens, this really was the nicest place to be in Madeira.