could you please don't rate our hotel in Macon, Ga. you need to contact expedia and they are the ones that has to refund you we didn't collect any money from you it was them not our hotel. we are so sorry but you need to contact them. We don't need this bad review. Thank you

Dear Michael, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES MACON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Thank you, Michael, for taking the time to share your feedback following your stay at the Red Roof Inn & Suites Macon. We welcome your 5/5 score and are happy to hear you had a great encounter with us, especially regarding our nice staff. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Boyce, for taking the time to share your feedback following your stay at the Red Roof Inn & Suites Macon. We welcome your 5/5 score and are happy to hear you found our staff to be friendly, despite the rooms not being vacuumed. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof Management RediResponse Specialist

thank you come again

Hello Michael, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Macon. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Christopher,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES MACON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our location, the size of the room and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our decent location, good and friendly style. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Jose,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our fresh breakfast, solid building, safe and quiet location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Gracias por tomarte un momento para dejar una reseña, Nathalie. El personal y yo del Red Roof Inn & Suites Macon apreciamos su puntuación de 5/5 después de su estancia. Me alegra que haya apreciado nuestra limpieza. En Red Roof, nuestro objetivo es brindar una estadía limpia y cómoda a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos sus comentarios.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,Gabrielle Red Roof Management RediResponse Specialist

it says it is seasonal

Thank you for taking a moment to leave a review, Dorothy. The staff and I at the RED ROOF INN & SUITES MACON appreciate your 4/5 score. However, you indicated that the cleanliness of the floors dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hello Coral,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES MACON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hi Paul,I would like to thank you for sharing your feedback following your experience at the Red Roof Inn & Suites Macon with us. We appreciated your 3/5 score. It was also pleasing to know that our hotel provided you with a great breakfast.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure to host you under our roof again.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Chiquita, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES MACON. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Paul, Thank you for telling us about your stay at the Red Roof Inn & Suites Macon. I'm thrilled that you found our AC to be cold, our large screen TV was to your liking and all the other kind remarks highlighted. However, please accept our apologies for any issues you encountered during your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello John,We are elated to see that you took the time to leave a review of our Red Roof Inn & Suites Macon. It's always great to be able to provide you with a clean and friendly experience for our guests. Feedback, like yours, is always an encouragement to all of our Red Roof staff. We can't wait to see you again, so that we can provide another great stay.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

We dont understand what you are saying about a bad smell. Where were you smelling a bad smell so we can take care of it right away

thank you for staying with us. hope to see you again soon.

Hi Crystal,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Hi Sunshine,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also delighting to read that you took liking to our hotel's location. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Hi Robert,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our prices. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Hi Lona,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. It's good that the cleanliness of the room was found to be adequate, however, apologies for the splatters and all the other inconveniences. Please note that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,OnielRedRoof ManagementRediresponse Specialist

Thank you for sharing your 5/5 rating with us, Sharette. Our staff at the Red Roof Inn & Suites Macon was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Hi Theresa,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. It's nice to read that you took liking to our desk receptionist services. However, reading that you encountered pests at our hotel is truly disappointing. Please note that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Holly,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to see you mention that you had a great stay. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Cathy, The staff at the Red Roof Inn & Suites Macon and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Phillip,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good service, convenient location an delicious breakfast biscuits. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Tanya,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean location, friendly staff and you having a comfortable stay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Holly, The staff at the Red Roof Inn & Suites Macon and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear RD,Thank you for you feedback following your recent visit with us at the RED ROOF INN & SUITES MACON. You highlighted our staff was nice despite the language barrier, and we were easily accessible to the highway. However, you pointed out the property was dated, and the bathroom was unclean. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your comments will be used as an encouragement for us to improve the quality our services and make guest experiences better. Please know we value you as our guest and appreciate your business. We do hope we will have the opportunity to provide you with an even better experience on your next stay at any of our brand locations. Very truly yours, Kerry-Lee Red Roof Management RediResponse Specialist

Hello Terri, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Macon and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

we had our pest control go into the room to check for any signs or anything and nothing was detected at all. But we went and sprayed the room and there was nothing after it was sprayed.

Hi Marilyn,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,OnielRedRoof ManagementRediresponse Specialist

Thank you for staying with us hope to see you again soon.

thank you for staying with us but we do not over charge anyone we just follow what it shows on our board.

Hello Tanya, Thank you for taking the time out of your busy day to complete our survey. The staff at the Red Roof Inn & Suites Macon and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRed Roof Management Rediresponse Specialist

thank you so much

We want to thank you for staying with us. Hope to see you again

Dear Rebecca, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES MACON. We appreciate your kind remark highlighting our extremely nice staff and really clean location. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Red Roof Management

Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Macon and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Thomas, The staff at the Red Roof Inn & Suites Macon and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hi Ravanna,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn & Suites Macon. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,OnielRedRoof ManagementRediresponse Specialist

Hello Steve, The team and I at the RED ROOF INN & SUITES MACON want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. We are sorry for the less-than-ideal experience. You indicated the location was not well cared for. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We hope you will return so that we can provide you an even better experience here at Red Roof. Thank you again for sharing your experience. Sincerely, Red Roof Management

Dear Christopher,We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Red Roof Management

Dear Stephanie, We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Dear Shawn, We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof ManagementRediResponse Specialist

Dear James,The staff and I at the RED ROOF INN & SUITES MACON are thrilled to see your almost perfect scoring. You mentioned the hallway although the room was nice. At Red Roof, guest comments are encouraged as we gear towards continuous improvement. Thank you again for the feedback. We would love to host you again soon.Sincerely,Red Roof Management

Dear Tina, We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management