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Avis sur Microtel Inn & Suites by Wyndham Macon

2 out of 5
Microtel Inn & Suites by Wyndham Macon
2020 Bowman Park, Macon, GA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 513 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 272 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 112 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 53 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 56 avis sur 1006." "

8,4/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Paul

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Eau chaude pas assez chaude et pas assez insonorisé.
Séjour de 1 nuit en avril 2024
Réponse de M le 26 avr. 2024
Dear Paul,Thank you for taking the time to share your feedback with us. It is deeply disheartening to learn that our facilities and services could not match your expectations. We hope you accept our profound apologies for our shortcomings. We shall investigate the concerns you have mentioned to make the necessary updates. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable and satisfactory experience in the future.Sincerely,Management Team

6/10 Satisfaisant

manich, TAMPA

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
a bit hard get to the place
Séjour de 1 nuit en mai 2024

10/10 Excellent

Marce

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ghylea

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Didn’t like how the non-smoking room smells like smoke and urine, how dirty the carpet and sofa were, the stains and hair on the bed sheets, the moldy shower curtain, inoperable safe nor the broken furniture.
Séjour de 1 nuit en mai 2024
Réponse de M le 24 mai 2024
Dear Ghylea,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. We also appreciate knowing the areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Juan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was convenient and easy to get to.
Séjour de 1 nuit en mai 2024
Réponse de M le 24 mai 2024
Dear Juan,We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

8/10 Bien

Robon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Simply put, it’s a great place to stay
Séjour de 4 nuits en mai 2024
Réponse de M le 24 mai 2024
Dear Robon,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Juan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room
Séjour de 1 nuit en mai 2024
Réponse de M le 24 mai 2024
Dear Juan,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 Excellent

Steven

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff was great on check in. Room was clean but smelled and air conditioner was very loud.
Séjour de 1 nuit en mai 2024
Réponse de M le 24 mai 2024
Dear Steven,We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Christina

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en mai 2024
Réponse de M le 10 mai 2024
Dear Christina,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 Excellent

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and helpful staff!!
Séjour de 1 nuit en mai 2024
Réponse de M le 10 mai 2024
Dear William,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

8/10 Bien

Ted

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel stay was very good. Rooms were clean. Breakfast was good with several options. Some interior updating is needed but great hotel for the price. It was perfect for what we needed as an overnight stop on the way to Florida.
Séjour de 1 nuit en mai 2024
Réponse de M le 10 mai 2024
Dear Ted,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Sincerely,Management Team

2/10 Horrible

Randy

Séjour de 1 nuit en avril 2024
Réponse de M le 24 mai 2024
Dear Randy,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Sincerely,Management Team

6/10 Satisfaisant

Roger, Free

Les points forts : Propreté
I simply wanted a clean and functional place to sleep the night, and it met my expectations. Certainly not high end but, again, delivered what I needed at a reasonable rate. My only complaint was that it was that the complimentary breakfast was extremely limited and terribly prepared.
Séjour de 1 nuit en avril 2024
Réponse de M le 26 avr. 2024
Dear Roger,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We appreciate knowing the areas where we can improve. We are happy you liked your stay overall and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

2/10 Horrible

Charles

Voyage en famille
Les points faibles : Personnel et service
The property was ok. The staff were awful 😖. The room was very little. Not at all what I expected.
Séjour de 1 nuit en avril 2024
Réponse de M le 26 avr. 2024
Dear Charles,We apologize if you found any of our staff to be unfriendly. We want to reassure you that your experience is not typical of what our guests receive, and we are taking your comments very seriously. We shall take all measures to rectify the conditions to have you back as a contented guest. We would be grateful if you allow us to make amends and improve your experience during your next stay. Sincerely,Management Team

8/10 Bien

Pamela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very professional staff and clean
Séjour de 1 nuit en avril 2024
Réponse de M le 26 avr. 2024
Dear Pamela,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Angela

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very kind and personable, clean property and room with breakfast included Waffles, eggs, sausage, biscuits, toast, bagels, fruit, yogurt, muffins, danish, cereal and oatmeal along with juice and coffee.
Séjour de 1 nuit en avril 2024
Réponse de M le 19 avr. 2024
Dear Angela,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Daniel

Séjour de 1 nuit en mars 2024
Réponse de M le 10 mai 2024
Dear Daniel,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

8/10 Bien

Paula

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ideal for an overnight stay. Rooms are small but clean and well maintained.
Séjour de 1 nuit en avril 2024
Réponse de M le 19 avr. 2024
Dear Paula,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 Satisfaisant

Linda

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Need to update locations of electrical outlets and provide USB ports.
Séjour de 1 nuit en avril 2024
Réponse de M le 19 avr. 2024
Dear Linda,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We request you to trust us and our timing, allowing us to drive our efforts in a more positive direction for it to meet the best results. We will investigate the issues and make the necessary corrections. We hope you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team

10/10 Excellent

Sarah

Voyage avec des animaux de compagnie
It was CLEAN!!!! The property is well maintained, friendly, clean
Séjour de 1 nuit en mars 2024
Réponse de M le 5 avr. 2024
Dear Sarah,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

8/10 Bien

Patricia

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
The rate was very good, and the gentleman running the front desk was helpful, kind and understanding of our needs. What we didn't care for was the odor in the room, and the fact that on hotwire, the link showed that roll away beds were available, when in fact the hotel does not have roll away beds This created a dilemma, since we were traveling with our 3 grandchildren, and we didn't have very good sleeping arrangements . Had we booked the room directly , we would have cancelled, but since it's such a hassle to cancel through these sites, we'll just stay
Séjour de 1 nuit en mars 2024
Réponse de M le 5 avr. 2024
Dear Patricia,Thank you for sharing your feedback with us. We appreciate hearing both the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We request you to trust us and our timing, allowing us to drive our efforts in a more positive direction for it to meet the best results. We will investigate the issues and make the necessary corrections. We hope that you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team

10/10 Excellent

jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de M le 29 mars 2024
Dear Joan,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Bien

Tina

Séjour de 1 nuit en mars 2024
Réponse de M le 19 avr. 2024
Dear Tina,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 Satisfaisant

Christopher

Voyage en famille
My family has stayed at this property for the past 10 years on our way to Florida, its convenient, great location. We were placed in a room close to the stairwell this stay and the door slammed all night long, so none of us were able to get much sleep. Not the property's fault, but something to make sure we avoid next stay.
Séjour de 1 nuit en mars 2024
Réponse de M le 29 mars 2024
Dear Christopher,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we appreciate you bringing your concern to our notice. We earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 Horrible

Angela

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de M le 29 mars 2024
Dear Angela,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

8/10 Bien

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fine for a quick stop on the way to Florida.
Séjour de 1 nuit en mars 2024
Réponse de M le 29 mars 2024
Dear Martin,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

2/10 Horrible

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cockroaches
Séjour de 1 nuit en mars 2024
Réponse de M le 29 mars 2024
Dear John,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

8/10 Bien

Myrna

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was clean. Good for passing through.
Séjour de 1 nuit en mars 2024
Réponse de M le 29 mars 2024
Dear Myrna,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de M le 22 mars 2024
Dear Manuel,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Tanis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay! Comfy beds, good breakfast, friendly staff!
Séjour de 1 nuit en mars 2024
Réponse de M le 22 mars 2024
Dear Tanis,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Stuart, Winnipeg

Very nice and accommodating. Really liked the EV charging
Séjour de 1 nuit en mars 2024
Réponse de M le 22 mars 2024
Dear Stuart,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Bien

dan

Les points forts : Infrastructures et conditions de l’hébergement
Nice place. As we expected it would be
Séjour de 1 nuit en mars 2024
Réponse de M le 17 mars 2024
Dear Dan,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

4/10 Médiocre

devon

Séjour de 1 nuit en mars 2024
Réponse de M le 5 avr. 2024
Dear Devon,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always great
Séjour de 1 nuit en mars 2024
Réponse de M le 15 mars 2024
Dear Charlotte,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

4/10 Médiocre

Randall, Springfield

Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Facility ok. Horrible smell coming from behind the glass in front of the front desk. Couldn’t tell if it was body odor or what.
Séjour de 1 nuit en mars 2024
Réponse de M le 15 mars 2024
Dear Randall,Thank you for sharing your experience. We are glad that you liked our property. However, we apologize for the inconvenience you faced due to the odor. We will certainly make the necessary corrections to prevent the same from recurring. Thank you for your business and we would love to host you again.Sincerely,Management Team

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de M le 15 mars 2024
Dear William,Thank you for sharing your experience. Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 Bien

Richard

Séjour de 1 nuit en mars 2024
Réponse de M le 5 avr. 2024
Dear Richard,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

4/10 Médiocre

Stacy

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté
The room smelled musty, the curtains were hanging down from the rod, the window cushion had visible stains. The property accommodated our dog well.
Séjour de 1 nuit en mars 2024
Réponse de M le 15 mars 2024
Dear Stacy,Thank you for sharing your feedback. We are greatly disappointed to know that our rooms were not properly maintained and fell short of your expectations. We shall look into the concerns you've mentioned to make sure that our rooms are adequately upgraded in terms of furnishings and maintenance. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

10/10 Excellent

Elizabeth

Séjour de 1 nuit en février 2024
Réponse de M le 8 mars 2024
Dear Elizabeth,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Bien

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was fine
Séjour de 1 nuit en mars 2024
Réponse de M le 8 mars 2024
Dear James,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay with us and we hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

6/10 Satisfaisant

onaje

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements
The staff was great
Séjour de 13 nuits en février 2024
Réponse de M le 8 mars 2024
Dear Onaje,Thank you for allowing us to recognize our staff for their exemplary work in providing a comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

6/10 Satisfaisant

Sherry

Les points forts : Propreté et personnel et service
Ok.
Séjour de 2 nuits en février 2024
Réponse de M le 8 mars 2024
Dear Sherry,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

2/10 Horrible

Cathy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was a crack in the bathroom ceiling and black mould growing out of it.
Séjour de 1 nuit en février 2024
Réponse de M le 29 févr. 2024
Dear Cathy,It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 Horrible

Christopher

Séjour de 1 nuit en février 2024
Réponse de M le 22 mars 2024
Dear Christopher,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issue. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Tina

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de M le 29 févr. 2024
Dear Tina,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

10/10 Excellent

chris

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent choice
Nice spot. Rooms are small but very clean and comfortable. Breakfast was so-so but coffee was delicious.
Séjour de 1 nuit en février 2024
Réponse de M le 29 févr. 2024
Dear Chris,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

10/10 Excellent

Mina, Anchorage

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de M le 29 févr. 2024
Dear Mina,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

8/10 Bien

Andrea

Voyage en famille
Séjour de 1 nuit en février 2024
Réponse de M le 29 févr. 2024
Dear Andrea,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

4/10 Médiocre

Kevin

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Passing through….should have kept going
Not a great experience. Staff was indifferent at best & rude at worst. The best representation came from the housekeeping staff. Won’t be back…..ever.
Séjour de 1 nuit en février 2024
Réponse de M le 21 févr. 2024
Dear Kevin,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our associates are well-trained to meet and attend to our guests and are always helpful and attentive to every visitor’s needs. This is not usual of our staff at all. Thank you for bringing our attention to this situation. We will look into this and ensure this does not happen again.Having said that, we earnestly ask for another chance to host you even better.Sincerely, The Management Team

8/10 Bien

Rosanne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de M le 21 févr. 2024
Dear Rosanne,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us improve our hospitality services. Thank you for your business. We look forward to seeing you soon. Best regards, The Management Team