I usually donât write a review, but with the experience I had I wanted to inform you guys just incase it happens to you.
I had originally booked this hotel for one night (Saturday to Sunday) and after check out, I realized that Expedia had booked the days for Sunday and Monday, now this was controversial because my brother has an appointment on Monday, so I tried to see if they could change the date and it said I would essentially pay $187 on top of the $187 I just payed to switch the days.I also bought the Expedia protection plan (which I donât recommend) to see if thereâs any way I could get out of this charge and to no avail, they got ahold of the manager and they said their strict rules doesnât allow that. So, long story short we had to replan our trip to the next day (we are lucky to live in Michigan and live a few hours from here), skip my brothers appointment, if we were coming from a different state or had a long drive it couldâve ruined the whole trip. Positives are that the hotel staff was incredibly nice, we were able to check in @3:30, we also bought tickets to the Sheplerâs ferry (at a discounted price) at the check in desk. I also read a few reviews on here that said they have noticed that they put Expedia purchasers facing the parking lot and that was true on my experience.Overall the room was great, besides the beds being uncomfortable, breakfast is from 7am-9am and it was okay as well. I would say it was an overall good experience and stay.
